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Dessler_HRM16e_PPT_07 Training and Developing Employee
Dessler_HRM16e_PPT_07 Training and Developing Employee
Chapter 7
Training and
Developing
Employees
Daily Facilities
routine tour
5 Evaluation
Training Needs
Analysis
Specialized Software
Assessment Center
Results Performance Appraisals
Tests Interviews
Can’t-do or Won’t-do?
• Programmed Learning
• Audiovisual-Based Training
• Vestibule Training
• Teletraining and
Videoconferencing
• Electronic Performance
Support Systems (EPSS)
3 Do a tryout
4 Follow up
Presenting Providing
Allowing the
questions, facts, feedback on
person to
or problems to the accuracy
respond
the learner of answers
• Advantages
➢ Reduced training time
➢ Self-paced learning
➢ Immediate feedback
➢ Reduced risk of error for learner
Employer Responses to
Employee Learning Needs
3
Develop an abbreviated
task analysis record form
4 Develop a job instruction sheet
5 Compile training program for the job
Long-Term Focus of
Management Development
What to Change
1 Unfreezing
2 Moving
3 Refreezing
➢ Controlled experimentation