Professional Documents
Culture Documents
Audit Expectation Gap
Audit Expectation Gap
1
Executive summary
A statutory audit is legally required for an entity to assess the financial stability,
reliability, transparency and objectivity of the accounting data provided by the company’s
management. The fiscal year audit is usually conducted by recognized audit firms based on the
generally accepted principles (GAAP or IFRS), statutory regulations and audit standards. The
expert audit opinion plays a determinant role for the stakeholders whether they likely to invest in
a particular company. But problem arises when stakeholder’s expectation of audit outcome does
not match with what the audit committee provides. In this case analysis, the nonconformity of
the audit outcome from the general people’s perception has been discussed in details. In later part
of the essay, the ways to reduce the gap has also been pointed out along with the consequences
of the gap.
2
Definition of audit
The term ‘audit’ usually refers the act of conducting financial statement audit of a
company by a recognized audit firm with a view to attaining the authenticity, accuracy,
transparency and objectivity of the financial data. The audited financial data depicts a true and
fair view to the investor about how the company is performing and reflected in the share price.
There are two types of audit; one is external audit and the other one is internal audit. External
audit is referred to the third party audit and is required by the investor of the company. On the
other hand, internal audit is done by internal employees and is required by company
management. While external auditors mainly examine the financial data of the company, internal
auditors are more involved with operational process, internal control system and detection of
Referring to external auditors, their main goal is to assess the validity of the company’s
financial statements to identify accuracy and transparency and then submit the report to the
stakeholders. So their core responsibility includes reviewing the general ledger, financial reports,
purchasing records and inventory of the company and gives expert opinion. They are responsible
to identify any mistake, loop hole or fraud done in the company’s financial figures and reports
accordingly. External auditors also assess the accuracy and process of the financial statements in
comparison with general standards like GAAP or IFRS. (Thakur M., 2021)
On the other hand, internal auditors are employed by company management and work for
the company’s internal reporting purpose. Their core responsibility refers to assessing the system
and business process, identification of risk and find out any operational loop holes. They are also
3
accountable for assuring asset safeguard, investigating fraud, communicating findings to the
auditor also has to ensure that the company is following relevant laws and regulations. They also
promote ethics in the work culture and reduce any improper conduct. (Clarke I., 2019)
While discussing on expectation gap in audit, it mainly demonstrate the external audit
profession. The expectation gap in audit can be defined in various ways, but as a general
definition, it is the difference between what the general public expects from the auditors and
what the external auditors actually delivers in their reports. According to ACCA (the global
accounting body), the expectation gap is the variance between what the general public thinks an
auditor does and what they would like the auditor to deliver. (Professional insight report, 2019)
For example, during an inventory testing of a public limited company, the external
auditors conduct testing based on sampling basis. The sample size is not large enough to cover
all the possible variance in terms of inventory quantity and value. Therefore, if it happens that
the sampling audit count does not result any deviation though which is supposed to be in the
inventory financial data, then there will be audit expectation gap resulted in the general audit
Though historically the expectation gap has been perceived by some accountant as
differences arises solely due to the lack of technical knowledge and proper understanding of
general public regarding the auditor’s report, it should not be the sole reason. Now a day, the
audit gap is a much broader term with several causes and related to public concern. The gap may
4
arise in line with the broader scope of audit work since expectation from general public will also
Several corporate scandals and stock market crash had driven the necessity of corporate
governance and auditing the financial data of the enlisted companies. The world saw great
inflation in 1970s which undermined the public confidence in stock market. Then there was
financial crash in 1980s which started from Asia and spread across through North America and
Europe. Again after a decade, huge corporate scandals like Enron and WorldCom shocked the
world. All this incidents led to strong internal control, corporate governance, auditing regulations
and standards. There was also a new act enforced named ‘Sarbanes Oxley Act’ to protect the
international financial reporting and auditing standards evolved more with a view to attaining
rigid requirements for financial performance audit and therefore boosting stakeholder
confidence. There was also mandatory requirement of audit firm rotation, strict guideline on
what to disclose in financial reports as well as obligatory audit committee to review the quality
of audit. Auditors were also given in charge to evaluate risk assessment, error or fraud detection,
report any financial manipulation and quality of management team. Increased requirements and
more responsibilities of external auditors eventually raised the public expectation regarding audit
outcome. Public anticipated more effectiveness and efficiency from the auditors than what
should be the outcome in the practical scenario considering limitation. Thus the expectation gap
5
Components & causes of audit expectation gap
There are several gaps regarding audit expectation. The overall gap can be summarized
as, what the general public thinks auditors do and what they want auditors to do. Expectation gap
in auditing can be divided into three major components; knowledge gap, performance gap and
evolution gap.
Knowledge gap is the difference between what the general public thinks auditors do and
what the auditors actually do. The knowledge gap arises mainly due to insufficient knowledge,
knowledge gap is based on public’s lack of understanding rather than any legitimate concern, it
actually frustrates the audit work if not properly addressed. Also it does not invalidate the need
to do more or demonstrate the audit work more precisely to the general people. (ACCA, 2019)
As for example on knowledge gap, we can consider changes in IFRS lease standard from
2019. Previously IFRS lease was classified as operating and finance lease where only finance
lease was recognized in the balance sheet as lease liability. But from 2019, all type leases was
transformed into one lease category in IFRS 16 and recognized in the balance sheet as liability.
A general public might not aware of the changes in IFRS 16 and may misinterpret the audit
report assessment of a particular company regarding IFRS 16 new regulation due to knowledge
gap.
Performance gap is the difference between what an auditor is supposed to deliver and
what an auditor actually delivers. Performance gap arises mainly due to lack of concern on audit
work quality, failure to meet certain complex audit standards, audit time constraint or difference
in interpretation of audit standards and requirements between audit team and regulators.
6
Performance gap is based on deficiency on work quality and audit standard issue, so this needs to
address seriously by the audit committee to gain public confidence. (ACCA, 2019)
inventory on sampling basis. It may happen that the sample stock count does not cover a major
stock variance and counting result yields no variance at all. It might happen due to sampling
error and time limitation to count larger inventory sample which causes performance gap.
Evolution gap generates mainly from the need of evolution of audit work. The need for
evolution of audit work is the result of general public demand regarding expanding expectation
of audit, advancement in technology and how the audit can add more value. To determine what
needs to evolve in audit work, addressing the performance as well as expectation gap is a crucial
step. When the actual problem regarding insufficient knowledge of general public or poor audit
standard is rectified, the dimension for evolving audit framework for value addition will
environment, health and safety regulations while the previous audit expectation was solely
In summary, we can say that audit expectation gap has several major reasons which
include ignorance, misconception and lack of knowledge from general public on audit attributes
and regulations, quality issue of audit, failure to meet audit standards, unreasonable public
expansion of audit expectation. (Olojede P., Erin O., Usman M., 2020)
7
Audit expectation gap and its consequences
Audit expectation gap has some negative impacts on the society, the audit firm and the
organization. An audit report is a measure of public confidence, trust and reliability for both the
auditor and the audited company. If any expectation gap arises based on logical reason, it
undermines the credibility, transparency, status as well as earning potential regarding audit work.
In fact, the course of wealth creation and political steadiness depends on the level of confidence
people have in the process of accountability. The emergence of expectation gap is detrimental to
the users of financial data, regulators, stakeholders and also for government. Again any
insufficient and misinformation regarding the audit report may cause erosion of value for the
For example, a public listed company does not disclose all mandatory information in the
financial statement regarding its share market and profitability. But the audit team fails to
identify the problem due to either lack of professional knowledge or by mistake. Whenever this
audited report is disclosed to the investors and they get to know the problem, it might result in
loss of trust for both the audit practitioner and the listed company. General public will lose
confidence on buying that company shares and as a result the stock price is likely to fall. The
audit firm will be accountable for not identifying the mistake and as a practitioner its credibility,
rank and status will also fall. Besides, failure to identify any financial manipulation in the
statutory report will question the professional ability of the audit firm to carry out the auditing
service. Again, if the gap is due to evolution of expectation or lack of proper knowledge among
the public, it is still enough to detriment the trustworthiness of the audited company as well as
the audit firm it not explained or resolved properly. (Olojede P., Erin O., Usman M., 2020)
8
Reducing the audit expectation gap
To reduce the audit expectation gap, addressing the knowledge gap should be given most
priority. Reducing the knowledge gap involves all the relevant stakeholders like regulators, the
audit firm and the committee, professional accountancy bodies, investors as well as the media. In
order to narrow the gap, all the relevant parties have some commitment to inform the public
regarding reliability, credibility and transparency of the audited documents and the audit
standard in a coherent and logical manner. The message to the general public should be clear-the
audited data is fully reliable and is fully in compliance with standard requirements and
regulations. The successful communication to the general public about accuracy and efficiency
To narrow down the performance gap, it is the obligation of the audit committee to
appraise the auditor’s technical and professional competency periodically. Any sort of technical
regulations may help auditors to mitigate technical knowledge gap. Also the regulation setters
need to create standards as clear as possible and should not create requirements that arises need
for judgement biasness or foster objectivity. Reducing the performance and knowledge gap will
clearly demonstrate what the public wants to evolve. A detailed discussion among stakeholders
such as regulators, audit committee, investors, government association, accounting bodies and
the general public will identify what the public wants to evolve and how to evolve the auditing
9
Bibliography
Tuovila A., Aug 15,2020, Audit (Corporate finance and accounting; Investopedia), from
https://www.investopedia.com/terms/a/audit.asp
Thakur M., 2021, External audit; WallStreetMojo, from
https://www.wallstreetmojo.com/external-audit/
Clarke I., May 1,2019, What is an internal auditor and why should you hire one;
linford&Co llp from https://linfordco.com/blog/what-is-an-internal-auditor/
Professional insight report, May 09, 2019, Closing the expectation gap in audit, ACCA
official website, from https://www.accaglobal.com/in/en/professional-insights/global-
profession/expectation-gap.html#:~:text=What%20is%20the%20expectation%20gap,the
%20auditing%20profession%20actually%20provides'.
Jan I., Dec 09, 2018, Expectation gap, from https://xplaind.com/613213/expectation-gap
ACCA, May 2019, Closing the expectation gap in audit; from pi-closing-expectation-
gap-audit%20.pdf
Stanford GSB staff, Oct 15, 2003, what led to Enron, WorldCom and the like? From
https://www.gsb.stanford.edu/insights/what-led-enron-worldcom
Olojede P., Erin O., Usman M., April 23, 2020; Audit expectation gap, an empirical
analysis, from
https://fbj.springeropen.com/articles/10.1186/s43093-020-00016-
x#:~:text=Consequences%20of%20audit%20expectation%20gap&text=%5B66%5D
%20expressed%20that%20audit%20expectation,reputation%20associated%20with
%20audit%20work.
10