Q-1) Give a brief introduction of yourself?

Hello! I am Akansha Sharma, a passionate explorer in the realm of technology and

creativity. My academic journey includes a BSC hons computer science from Deen Dayal
Upadhyaya College , University of Delhi .Back in school, I thrived as a scholar with 97% in class
10 and 96% in class 12, while simultaneously embracing my all-rounder spirit with numerous
state and zonal level achievements in diverse competitions.Diving into the world of design, I
honed my skills as a graphic designer for both our college societies and the NGO, Asman
Foundation. Currently, I'm working as a Technical Writing Intern at Geeks for Geeks, where my
passion for programming and coding flourishes in languages like C, C++, Java, Python, Mysql
and the field of data science . Adding a creative touch, I also delve into front-end development.

Beyond the pixels and code, I'm driven by curiosity, always ready to learn and explore new
horizons. I believe in the power of continual growth and the transformative impact of technology
on our world. Thank you for this opportunity, and I look forward to serving the organization.

Q-2)How would you describe yourself?

Inquisitive, Passionate and dedicated computer science graduate with a knack for creativity.

Q-3) What makes you unique?

What makes me unique is a balanced blend of academic excellence, creativity and inquisitive
nature with a thirst to always learn new things and grow in life.

Q-4) What are your greatest strengths?

My greatest strength lies in my adaptability, resilience and a keen ability to learn new things.
Where adaptability helps to adapt to dynamic environments and new technology easily ,
resilience helps me to see setbacks as opportunities to grow. And my thirst for knowledge
always help me to be at the forefront and adapt to dynamically changing technology and
industry.Also , my effective communication skills honed through technical content writing and
graphic designing enables me to represent complex ideas with clarity. These strengths always
enable me to tackle difficult projects with ease.

Q-5)What are your strengths and weaknesses?

Strengths: Strengths: My strengths lie in adaptability, dedication, effective communication,

creativity, and an inquisitive nature.These strengths always help me to adapt to a dynamic
environment and continually grow both personally and professionally .

Weakness: Sir / ma’am , I always saw weakness as an opportunity to grow and continually work
upon my areas. Right now, one area I am working or handling is not overcommitting. Apart from
it , I am also working on my python skills especially related to data science.
Q-6) Where do you see yourself in the coming 5 years?
I want to learn the process in depth and envision myself as a seasoned content
management professional within Accenture, leveraging my expertise to lead innovative
content strategies that drive impactful results for our clients. I aim to be recognized as a
trusted advisor, contributing to the growth and success of both our team and the
organization as a whole.

Q-7)Why do you want to join Accenture?

There are several reasons, to begin with , Accenture is one of the fortune 500 companies, and
not just in India but all over the world one of the most reputed companies. I believe working in a
company like Accenture will not only give me an opportunity to learn and gain knowledge but
will also contribute towards my growth and skills to become a successful professional.

Q-8) Who is the CEO of Accenture and what is the full form of Accenture?
Julie Sweet (CEO->Chief Executive Officer)

Q-9)What do you know about accenture?

Accenture is a global professional services company offering a wide range of services
in strategy, consulting, digital, technology, and operations. With a presence in over 120
countries and serving clients in virtually every industry, Accenture is known for its
expertise in helping organizations navigate digital transformation, innovate, and improve
their business performance. The company employs a diverse workforce of over 500,000
people, including consultants, technologists, and specialists, who collaborate to deliver
solutions that address clients' toughest challenges. Accenture is also committed to
sustainability and corporate citizenship, aiming to make a positive impact on society
through its business practices and initiatives.

Q-10)What are the core values of Accenture?

Our 6 enduring core values—
● Client Value Creation: Dedication to delivering tangible value and results for
clients through innovative solutions and exceptional service.
● One Global Network: Embracing collaboration and leveraging the diverse talents
and expertise across Accenture's worldwide network to drive success.
● Respect for the Individual: Fostering an inclusive and supportive environment
where every person is valued, respected, and empowered to thrive.
● Best People: Commitment to attracting, developing, and retaining the best talent,
ensuring a high-performing workforce dedicated to excellence.
● Integrity and :Upholding the highest ethical standards in all interactions,
maintaining trust and integrity in everything Accenture does.
 ● Stewardship: Taking responsibility for the long-term success and sustainability of
Accenture, as well as the communities and environments it operates within.

These are the core values that shape the culture and define the character of Accenture.

Q-11) What is a content management system? What is the softwares used for it in the
industry?
A content management system (CMS) is a software application or set of related
programs that are used to create and manage digital content. This can include text,
images, videos, documents, and any other type of content that is published on websites
or other digital platforms.

CMS platforms provide users with tools to easily create, edit, organize, and publish
content without requiring advanced technical knowledge. They typically offer features
such as user management, version control, workflow management, and content
scheduling.

Various softwares used for this industry are:

● Wordpress
● Drupal
● Wix
● Shopify
● Squarespace,etc.
I am familiar with Wordpress,Wix,and Shopify.

Q-12)What is customer service? What is the softwares used for it ?

Customer service refers to the assistance and support provided to customers before,
during, and after they purchase a product or service. It encompasses a range of
activities, including answering inquiries, resolving issues or complaints, providing
guidance, and ensuring customer satisfaction.

Customer service software is used to streamline and enhance the customer service
process. It typically includes features such as ticketing systems, live chat, knowledge
bases, customer relationship management (CRM) integration, and analytics tools to
track and improve customer interactions.

Common softwares used are:

1. Zendesk
2. SalesForce Service Cloud
3. Freshdesk
 4. Intercom
5. Help Scout ,
6. Zoho,etc.

Q-13)What is web hosting?

Web hosting is a service that allows individuals and organizations to make their websites
accessible on the internet. It involves storing website files on a server connected to the internet,
which then delivers those files to users when they access the website through a web browser.

Q-14)Do you have any knowledge about programming ?

I am known for languages like - c++, java,html,css,python,javascript,mysql,node js and currently
learning react framework for front end development.

Q-15)Why do you think you are suitable for the role?

I believe I'm a strong fit for this role because of my diverse skill set and experiences.
With my background in programming, digital marketing, and graphic design, I bring a
unique blend of technical expertise and creative problem-solving abilities to the table.
My track record of successfully managing content-related projects, coupled with my
passion for staying updated with industry trends, makes me confident in my ability to
contribute effectively to the content management team at Accenture.

Q-16)What is your goal in life and future goal in your career?

My overarching goal in life is to make a meaningful impact by leveraging my skills and
knowledge to contribute positively to society. In terms of my career, my future goal is to
continue growing both professionally and personally, taking on challenging roles that
allow me to make a difference while constantly learning and evolving in the dynamic
field of technology. Ultimately, I aspire to reach a position where I can lead impactful
projects and inspire others to pursue their passions and drive positive change.

Q-10)What are your future plans?

In the future, I aim to further specialize in content management and digital strategy,
honing my skills in areas such as content optimization, audience engagement, and
data-driven decision-making. I plan to pursue advanced certifications and training
programs to stay at the forefront of industry trends and best practices. Additionally, I
aspire to take on leadership roles where I can mentor and empower others, contributing
to the growth and success of both my team and the organizations I work with. Overall,
my future plans revolve around continuous learning, professional development, and
making a meaningful impact in the field of content management and digital marketing.
Q-11)How long will you work with Accenture?
The duration of my employment with Accenture will depend on various factors,
including career growth opportunities, alignment with my professional goals, and the
overall experience I have with the company. While I can't predict an exact timeline, I am
committed to contributing my best efforts and adding value to the organization for as
long as it aligns with my career aspirations and personal development objectives.

Q-12)Where do you see yourself in the coming 10 years?

In the coming 10 years, I want to get depth of the field and envision myself as a seasoned
content management professional in Accenture, leveraging my skills and expertise to create
content management strategies that help the customers and client out of best solutions and
create an impact . I want to be recognised as a trusty advisor,promoting growth and success of
both team and organization.

Q-13)What are the positive and negative points of your life?

Positive Points:Strong academics background, dedicated, inquisitive, effective
communication,etc.
negative:Time Management Challenges, perfectionism, difficulty saying no.

Q-14)Who is your life role model?

Sir , I am a great devotee to Mahadev and my role model is him only.

Q-15)Political leader name?

Q-16)Do you have interest in the role you have applied for?How will it prove an asset for
the company?
I believe I'm a strong fit for this role because of my diverse skill set and experiences.
With my background in programming, digital marketing, and graphic design, I bring a
unique blend of technical expertise and creative problem-solving abilities to the table.
My track record of successfully managing content-related projects, coupled with my
passion for staying updated with industry trends, makes me confident in my ability to
contribute effectively to the content management team at Accenture.

Q-17)How will you bring creativity to this field?

Yes, I'm genuinely interested in this role because it perfectly aligns with my skill set and
career aspirations. With my background in content management, digital marketing, and
technical expertise, I am confident that I can make valuable contributions to the
company. I believe my ability to develop and execute effective content strategies,
coupled with my analytical skills and attention to detail, will prove to be assets in driving
engagement, increasing brand visibility, and achieving the company's objectives. I am
eager to leverage my experience and passion for content management to deliver
impactful results and contribute to the company's success.
Q-18)What are different domains that cover under content management ? Which domain
would you prefer and why? What are the domains you are interested in?
1. Content Strategy: Developing plans and guidelines for creating, organizing, and
managing content to align with business goals and audience needs.
2. Content Creation: Writing, designing, or producing content in various formats
such as articles, blog posts, videos, infographics, and social media posts.
3. Content Editing and Proofreading: Reviewing and refining content for accuracy,
clarity, tone, grammar, and style.
4. Content Optimization: Optimizing content for search engines (SEO), user
experience (UX), and performance metrics to improve visibility and engagement.
5. Content Distribution: Strategically disseminating content across different
channels and platforms to reach target audiences effectively.
6. Content Analytics: Analyzing data and metrics to measure content performance,
identify trends, and make data-driven decisions for content improvement.
7. Content Governance: Establishing policies, processes, and standards for content
creation, management, and compliance with regulations and guidelines.

Domain I am interested in is -> content creation and content editing and proofreading.

Q-19)Have you ever done blogging?

Sir , I am working as a technical content writing intern at Geeks for Geeks.

Q-20)Do you use social media?Are you active on this? Can you tell the name of some
youtube channel from where you learn all this stuff from? Tell me about the algorithm of
various social media platforms and how to enhance the reach out there?
Yes, sir I use various social media and am quite active on them. I use instagram,linkedin,
youtube, and pinterest. I also use twitter but not that active on it.
I basically follow youtube channels to learn about content management . I primarily follow Ishan
Sharma’s youtube channel . Other channels I prefer are, Neil Patel, Hubspot, Garry vee, Social
media examiner, etc.

Q-21)Source for learning for you for the domain for content management ?
Sir there are various domains present over the internet from where one can learn about content
management . There are various paid courses on udemy , coursera, etc . But I prefer youtube . I
follow Ishant Sharma, Garry Vee, Neil Patel, Hub Spot, etc.

Q-22)What is content moderation?

Content moderation refers to the process of monitoring and managing user-generated
content (UGC) on digital platforms to ensure that it complies with community
guidelines, legal regulations, and ethical standards. This process involves reviewing,
editing, deleting, or flagging content that violates platform policies, such as hate
speech, harassment, nudity, violence, or copyright infringement.

Content moderation is essential for maintaining a safe and respectful online

environment, protecting users from harmful or inappropriate content, and upholding the
reputation and integrity of digital platforms. It is typically carried out by human
moderators, automated moderation systems, or a combination of both.

Human moderators review user-generated content manually and make decisions based
on platform guidelines and community standards. Automated moderation systems use
algorithms and machine learning techniques to identify and filter out inappropriate
content automatically. However, automated systems may not always accurately
interpret context or nuances, so human oversight is often necessary to ensure fair and
effective moderation.

Content moderation is crucial for social media platforms, online forums, marketplaces,
gaming communities, and other digital platforms where users interact and share
content. It helps create a positive and inclusive online environment where users feel
safe, respected, and empowered to express themselves freely within the boundaries of
acceptable behavior.

Q-23)Community post on youtube?

Q-24)Different social media and their ceo?
Sam Altman: CEO of OpenAI
Parag Agrawal: CEO of Twitter
Adam Mosseri: CEO of Instagram
Sheryl Sandberg, CEO of Facebook

Q-25)What do you know about accenture?What is the field it works in? What are its
products in the market?What is the work culture in accenture? What is the goal and
motto of accenture?
Accenture is a global professional services company that provides a wide range of
services in strategy, consulting, digital, technology, and operations. Here's an overview
of Accenture:

1. Fields of Work: Accenture operates across various industries, including

technology, financial services, healthcare, communications, retail, and more. Its
services encompass strategy consulting, digital transformation, technology
implementation, outsourcing, and managed services.
 2. Products and Offerings: Accenture offers a broad array of services tailored to its
clients' needs. Some of its key offerings include:
● Strategy and Consulting: Helping clients develop and implement strategic
initiatives to drive business growth and transformation.
● Technology Services: Providing expertise in areas such as cloud
computing, artificial intelligence, analytics, cybersecurity, and digital
platforms.
● Digital Transformation: Assisting clients in leveraging digital technologies
to innovate, improve customer experiences, and optimize operations.
● Outsourcing and Managed Services: Offering business process
outsourcing, IT outsourcing, and managed services to streamline
operations and reduce costs.
3. Work Culture: Accenture is known for its inclusive and collaborative work culture,
emphasizing diversity, teamwork, and continuous learning. The company values
innovation, integrity, and delivering high-quality results for its clients. Accenture
fosters an environment where employees are encouraged to develop their skills,
pursue career growth opportunities, and make a positive impact both internally
and externally.
4. Goal and Motto: Accenture's goal is to help its clients become high-performance
businesses and governments. The company's motto, "High Performance.
Delivered," reflects its commitment to delivering exceptional results and value for
its clients through innovation, collaboration, and excellence in service delivery.

Q-26)What are the parts of the content management system?Different Software use for
content management systems(wordpress,photoshop,shopify,etc)?
Content management system is a software application or collection of programs that enable the
organization to handle and manage content.It involves creating , managing ,organization and
posting text , video , pic and documents on organization website or other digital platform.

Various parts of content management system are:

1. Content strategy
2. Content creation
3. Content editing and proofreading
4. Content optimisation
5. Content distribution
6. Content analytics
7. Content governance

Various tools used for content management system are:

1. Wix
2. Wordpress
 3. Shopify
4. Squarespace
5. Drupal

Q-27)Customer service case study or situational questions.