Professional Documents
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Please note as per the terms and conditions of the loan executed between you and IndusInd Bank Limited,
repayment of the loan will be through EMI's comprising principal and interest. As stated in the loan agreement,
all dues would be required to be paid by the respective due date as printed in the enclosed repayment schedule
applicable to your loan. The installment cheque / ECS / SI will be banked on these due dates. Please ensure
your account is adequately funded on the payment due date.
The Bank reserves the right to recover all taxes, duties and levies under the applicable laws as at be amended
from time to time.
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Please also note that in the attached repayment schedule, the last EMI may vary on account of adjustment of interest accrued
from the date of disbursal to the first EMI.
We request you to inform us of any change in your contact details, e-mail id or mobile number to ensure any communication on
your account reaches your correctly all times. This can be done by making a formal request to our customer service email id
reachus@indusind.com.
You may also contact your nearest branch for assistance / query that you may have. Kindly quote your loan account number in
future correspondences with us.
For any clarification / complaints, request you to please call our 24 hour phone banking service at 1860 267 7777 / +91 22
44066666 or email us at reachus@indusind.com or write to us at
In case, you do not receive a response within 7 working days to your query / grievance (if any), you may approach Customer
Service / Nodal Officer, details of which are displayed at the IndusInd Bank Branches. The details are also available on website
of the Bank for escalation (if any).
Enclosed
1. Key Fact Statement
2. Repayment Schedule
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Key Fact Statement (KFS) - Personal Loan
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4% * of amount prepaid allowed
(xxiv) On Foreclosure
only after repayment of 12 EMI's.
Other Disclosures
Cooling off/look-up period during which borrower shall not be 7 calendar days from the date of
(xxv)
charged any penalty on prepayment of loan loan disbursement
IndusInd Bank and its
Details of LSP acting as recovery agent and authorized to representatives -
(xxvi)
approach the borrower https://www.indusind.com/in/en/pers
onal/collection-agencies.html
Mr. Rakesh Ranjan
Executive Vice President & Principal
Nodal Officer
Name, designation, address and phone number of nodal IndusInd Bank Ltd. PNA House, 2nd
(xxvii) grievance redressal officer designated specifically to deal with Floor, Plot No 57, Near Datamatics
FinTech/digital lending related complaints/issues 701,Street No 17, Andheri East,
Mumbai 400093
E-mail: nodal.officer@indusind.com
Tel. No.: (022) 68779659
Please visit the following links for any clarification that you may require -
l FAQ - https://www.indusind.com/in/en/personal/loans/personal-loan.html
For any further assistance, please contact our Phone Banking Numbers: 1860 267 7777/ +91 22 4220 7777
or visit www.indusind.com or write to us at reachus@indusind.com
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Detailed Repayment Schedule
Outstanding
Principal (in Principal (in Interest (in Instalment (in
Instalment No.
Rupees) Rupees) Rupees) Rupees)
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