Sai Ram Goud

Seeking challenging assignments in the field of MS Dynamics CRM which gives me a wide opportunity to
learn and grow, along with the growth of the organization.

PROFESSIONAL SUMMARY

 Having 4.7 years of Total IT experience and 4 years of experience as Microsoft CRM Technical
Consultant.
 Experience in Dynamics CRM development/customization/plug-ins/workflow development/Java script
development.
 Experience in CRM platform Microsoft Dynamics CRM 2016 and Microsoft Dynamics 365 CE Online.

 Strong experience on JavaScript, MS CRM SDK, Microsoft Dynamics CRM customization parts.

 Having good experience in Plug-in development, deployment and debugging on Dynamics CRM

 Ability in quick understanding and learning of new technologies.

 Good hands-on experience of PowerApps, Power Pages, Power Automate Flows, and Power Portals.

 Hands on experience of Model Driven Apps and Good knowledge on Canvas Apps.

 Expertise in Managed and Unmanaged Solution Packages.

 Hands on experience with bug fixing.
 Hands on experience on reports with both Wizard and Fetch XML.

 Proactively involved in providing the solution for resolving the issues in Production Environment.

 Having hands on experience on Ribbon Workbench and Site Maps, XRM Toolbox and Plug-in Registration
Tool.

 Experience in creating web UI pages using CSS, HTML.

 Experienced in CRM Customizations like Entity creation, Field Creation, Form Creation Form
Customization.

TECHNICAL SKILL SET

 Software package : Microsoft Dynamics CRM 2016, D365 CE Online.
 Development Tools : Ribbon Workbench Tool, XRM Toolbox, CRM SDK
 Power Platform : PowerApps, Power Automate Flows, Power Portals, and Pages
  Web technologies : JavaScript, HTML, CSS, C#.NET
 Development IDES : Visual Studio (2017/2019)
EMPLOYMENT HISTORY
 Currently working as a Sr. Developer in Wipro Limited from May 2024 to June 2024.
 Worked as a CRM Consultant in Incif Technologies Private Limited from November 2019 to May 2024.

EDUCATION
 Bachelor of technology (Civil) from Guru Nanak Institutions, passed out in the year of 2019.

PROJECT DETAILS
#1. Project Name : Amgen Implementations
Role : CRM Consultant
Team Size : 15
Environment : MS CRM D365, PowerApps, Power Portals, Power Pages

Description: Amgen Pharmaceuticals Inc. is a global scientific and medical affairs organization operating from
US, that partners with pharmaceutical companies to develop and commercialize their products. Some of their
services involve assisting physicians and patients in obtaining patient medication and subsequent monitoring
effectiveness and outcomes.
Responsibilities:

 Worked as a D365 CE Consultant to the offshore team, was involved in Design and
development of some of the generic solutions in CRM.
 involved in Data migration activities.
 Involved in preparing the Technical Design documents.
 Involved in Client validations using java script and Business Rules.
 Involved in Role base security and filed level security.
 Involved in Fetch XML for querying the data.
 Involved in ribbon customization using Ribbon workbench.
 Involved in Security Setup for the Different Drug program users.
 Automated assignment by using generic approach for different programs.
 Involved in development of Reports using SSRS.

#2. Project Name : Bryan Texas Utilities

Role : Software Engineer
Team Size : 09
Environment : MS CRM D365, Power Automate Flows, PowerApps, Java script, Plugins

Description: BTU's New Online Payment System. If you use online bill pay, it's time to set up your new
payment profile. BTU has updated our online bill payment system to better serve our customers. This updated
service will elevate BTU's online payment process to the highest level of internet security.
Responsibilities:

• Worked on Role and form-based security.

• Worked on custom sub grid Functionality.
• Worked on Sitemap Changes Using XRMTOOLBOX.
• Involved in Ribbon customization using Ribbon Workbench.
• Involved in custom Web Resources.
• Involved in Implementation planning and designing.

#3. Project Name : Philips HealthCare

Role : Software Engineer
Team Size : 15
Environment : Microsoft Dynamics CRM 2016, C#.Net, JavaScript, Plugins

Description: Philips is organized into three main divisions: Philips Consumer, Philips Healthcare and Philips
Lighting. At Philips, our purpose is to improve people’s health and well-being through meaningful innovation.
We aim to improve 2.5 billion lives per year by 2025, including 400 million in underserved communities. As a
technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s
always a way to make life better.

Responsibilities:

 Involved in user’s creation and assigning the roles to users.

 Having experience on security Roles.
 Good Exposure on UCI application in latest Dynamics 365.
 Creating the multiple custom forms and assign the roles.
 Worked on Creating Teams and Access teams.
 Involved in developing the dynamics sub grid and dynamics filtered lookup.
 Involved in Client validations using java script and Business Rules.
 Involved in Role base security and filed level security.
 Involved in Fetch XML for querying the data.
 Involved in ribbon customization using Ribbon workbench.

DECLRATION

I Hereby Declare that the above given particulars are true to the best of my knowledge and belief.

Place:
Date:
Yours sincerely
(Sai Ram Goud)