7 ream Total number of printed pages-2 2 MBA (FT-NC) MSD 4 2015 (June) MANAGERIAL SKILL DEVELOPMENT Paper : 204 Full Marks : 70 Time : Three hours Z The figures in the margin indicate full marks for the questions. Answer the following : (any five) 14x5=70 1. Discuss why communication is called ” lifeblood of a business organisation. Also y discuss the skills necessary for effective communication. 7+7=14 Discuss the various barriers that affect communication in an organisation. 14 : NS Discuss techniques to make telephonic communication more effective. 14 4. Discuss the various components of a 14 business letter. Contd.Total number of printed pages-3 2 SEM MBA (NCBCS) MSD 400 2022 (July) BUSINESS ADMINISTRATION Paper : 20400 (Managerial Skill Development ) Full Marks : 60 Time : Three hours The figures in the margin indicate full marks for the questions. 1. (a) Explain the significance of communication for the business world. As a manager, what measures would you undertake to make communication effective and conclusive in your organisation ? 6+6=12 Or a (b) Discuss various factors that __ render effectiveness in managerial _ communication. 12(a) Discuss the legal aspects of communication. Why understand the le communication ? business is it important to gal aspects in 6+6=12 Or (b) Define public speaking and elaborate on the measures to make public speaking more effective. 3+9=12 450 2 SEM MBA (NCBCS) MSD 400/D 3