Effective Communication Skills (ACAH6)

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FIVT ASSIGNMENT- LO-1 Time – 2 hrs

Marks- 25

Student’s Name Jenisha .J Reference ID/ Batch Code

Centre Name TRIVANDRAM

Course Title Frankfinn Advance Certificate Course in Aviation, Hospitality, Travel & Customer Service

Trainer’s Name Mr. SATHEESH SUFHAKARAN

Name of Centre SUCHITHRA T PILLAI


Manager Operations

I confirm that the work submitted for this assignment is done by myself

Student’s Signature Jenisha .J Date 09-07-2024

Guidelines: Students to attempt the below questions for getting PASS/ MERIT/ DISTINCTION
1. Write the correct answer in the space provided
2. It is compulsory to attempt all questions – to clear the assignment
3. Review your answers before submitting the Assignment

Criteria for Grading - Pass/ Merit/ Distinction


LEVELS TOTAL DISTINCTION MERIT PASS
MARKS

LO 1 25 Score Between 23-25 Score Between 19-22 Score is 18 and below


A. Fill in the blanks with a, an, the articles. Put x where no article is necessary. (5 marks)

1.___________Statue of Unity is a popular tourist attraction.

2. ----------------- Chandigarh is a town in the north of India.

3.The Princess of Rajasthan lives in__________ palace.

4.She bought_______ expensive necklace.

5. They went for___________ quick walk around the park.

6.The hotel where they held their wedding reception was called_________ Grand Hotel.

7.Bina was born in_______ Italy.

8. The convict is in the prison on__________ outskirts of the town.

9. His favourite newspaper is ____________Times of India.

10.Last month I saw___________ movie and then went to a concert.

B. Complete the exercise with appropriate prepositions. (5 marks)

1. I am tall_____________ black hair and brown eyes.

2. Do not be late __________school.

3. The boy was leaning __________ the wall.

4. Are you a teacher __________ this school?

5.Leena is __________a vacation.

6.The bridge is ____________ the river.

7. What is this called____________ English?

8. Look __________ the flowers.

9. Ajit's birthday is_______ the 23rd of July.

10. Raman stepped_________ the bus.

C. Complete the dialogues given below in a suitable way. Write the answers against the correct
blank numbers. Do not copy the whole sentence. (2 marks)

Mr. Mehta wanted to buy a suitable family car. So, one fine morning he went to a showroom to have a
look at the various options available and to decide on the variant that most suited him and his family.

Read the conversation between Mr Mehta and the sales representative and complete the dialogue in
a suitable way.

Sales Representative: Welcome sir. Please have a seat.

Mr. Mehta : Thank you very much. I am

(a)…………………………………………………………………………………………………………………
…………… family car.
Sales Representative : Very well, sir. But first of all
(b)……………………………………………………………. We deal in the country’s most favoured brand
Yakuti and we have a number of options that may suit you.

Mr. Mehta : Well, my budget is between 4 and 5 lacs.

Sales Representative : Also, please let us know


(c)…………………………………………………………………………………………………………………
………………….. .

Mr. Mehta : We are four, my wife, two daughters and I and we want a petrol car not diesel one.

Sales Representative : (Showing a brochure) Sir, I Would recommend you our best seller brand
‘Glitz’.

Mr.Mehta:……………………………………………………………………………………………………?

Sales Representative: It has the most advanced engine that gives a good mileage and all the
features like, power steering, power windows, airbags and comfortable design and space.

Mr. Mehta : That’s fine. Please give me this brochure and I will discuss the details with my wife and
we will together visit you tomorrow.

Sales Representative: Very well sir. You are welcome.

D.

Rewrite the sentence and insert any missing verbs (3marks)

1.The importance of money today so obvious that we don't need to argue about it.

2.I rather be clever than rich and stupid.

3.Will you able to live without electricity for a week?

4.The story that reported in the newspapers might not be true.

5.It definitely wrong to cheat even if it is just a school examination.


6.Only at night, my parents able to relax and talk to us.

E. Make sentences with the following words(5 marks)

1. amiable 2. recuperate 3. delectable 4. ambience 5. Infrastructure

6. chauffeur 7. potable 8. exotic 9.commute 10. aero- bridge.

F. Complete the passage below by using the words given in the table :(5 marks)

Airport; baggage; check-in counter; carry-on bag; terminal; the gate;

the X-ray machine; e-ticket; flights; shuttle

Karin and Ken were going to Atlanta. They called the 1) ___________________ from Karin's house;

because the driver was late, they got a little bit worried. When they finally got to the

2)__________________, Karin ran inside the 3)_____________________. She and Ken were taking

separate4) _______________________because she had got an 5)_____________________, she

didn't need to go to the 6)____________________ Since she only had a 7)__________________,

she didn't need to check any 8)_______________. She got through the line at 9) _______________

and went directly to 10)____________________. She was just in time to catch her flight.

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