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Đề cương logistics
Đề cương logistics
Đề cương logistics
Chapter 1:
Supply chain and logistics are related concepts but have distinct differences in their
scope and focus.
Supply Chain: The supply chain encompasses the entire process of delivering products
to customers, from sourcing supplies to production, distribution, and delivery. It involves
the coordination and management of activities between different entities, including
suppliers, manufacturers, distributors, and customers. The supply chain aims to ensure
the efficient flow of goods and information throughout the entire process
Logistics: Logistics, on the other hand, is a subset of the supply chain. It specifically
focuses on the movement, storage, and positioning of goods between different
organizations within the supply chain. Logistics involves planning, implementing, and
controlling the efficient flow of goods, services, and related information from the point
of origin to the point of consumption. It includes activities such as transportation,
warehousing, inventory management, and order fulfillment
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In summary, the supply chain is responsible for the overall sourcing, processing, and
delivery of goods to the end customer, while logistics specifically deals with the
movement and storage of goods between different organizations within the supply
chain
LOGISTICS GOALS AND STRATEGIES:
1. Quick respond to change in the market and customer orders
6. Support the entire product life cycle and the reverse logistics supply chain
Logistic functions:
Transportation: Physically moves goods through the supply chain
Third & Fourth Party Logistics (3&4 PL): 3PL outsources all or much of a
company’s logistics operations to a specialized company. 4PL acts as a
single interface between the client and multiple logistics service providers.
TRANSPORTATION PROCESSES:
1. Route Planning establishes the route the truck will take to make its deliveries. The trade-off is one of
time and expense against commitments to the customer.
2. Load Planning is arranging the shipments within the truck to minimize handling. For example, one
might organize on a first-off last-loaded model.
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3. Truck Servicing assures that the truck is fueled and otherwise properly prepared for the trip.
4. Movement is the physical movement of the truck along the planned route.
5. Delivery puts the product in the buyers hands. This would require, in the case of this LCD television, a
signature (delivery receipt) from the buyer.
* Logistics cost
The total cost of logistics includes five major components: transportation costs,
handling costs, order processing and information costs, lot quantity costs, and
inventory carrying costs.
Cost trade-off is a balance between cost and performance, as the lowest cost
transportation routing may not necessarily be the fastest option.
There are four key elements associated with transportation costs: line haul, pickup
and delivery, handling, and billing and collecting.
Direct Shipment
Links are the connecting points between nodes. These consist of roadways,
waterways, rivers, etc.
Transportation Equipment
Primary equipment is considered planes, trains, trucks, and pipelines that
provide the actual vessel for shipment.
Secondary equipment is the machines that are used in the
loading/unloading and sorting processes within the transportation system.
Examples include forklifts, containers, cranes etc.
Truck load (TL) and Less Than Truck Load (LTL)
Truck load (TL): The truck contains consignment from only one
company/person. The truck picks up the material at the origin and drops it
off straight at the destination. The consignment is delivered faster less
handling and fewer chances of damage.
Less Than Truck Load (LTL): The truck carries consignments from
multiple customers. The truck must stop at multiple locations to deliver the
goods which increases the risk of damage to the goods and increases the
transit time.
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->
a. Wb=(0.62*22000)/0.89= 15,325.8 lbs.
Wb= 15,325.8/100 Cwt = 153.26 Cwt
b. Total cost for LTL (17000 lbs. = 170 cwt) = 170*0.89 = $151.3
Total cost for TL (22000 lbs. = 220 cwt) = 220*0.62 = $136.4
TL rate is chosen since it is less expensive than LTL.
c. Total cost for LTL (17500 lbs. = 175 cwt) = 175*0.89 = $155.75
Additional cost for LTL for (17,500 lbs. = 175 cwt) = $155.75-$151.3 = $4.45
There is no additional cost for TL because it can add up to 22000lb and still pay
the same price if going for TL rate.
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d. Total cost for LTL (16500 lbs. = 165 cwt) = 165*0.89 = $146.85
Money saved = $151.3-$146.85 = $4.45
There is no saving if choosing TL because it charges the same up to 22000lb.
e. Since the maximum capacity of the truck is 40,000 lbs., the extra 5,000 lbs. can
be shipped through LTL.
Cost for TL (40000 lbs. = 400 cwt) = 400*0.62 = $248
Cost for LTL (5000 lbs. = 50 cwt) = 50*0.89 = $44.5
Total cost to ship 45,000 lbs. = $248+$4.45 = $292.5
d. Total cost for LTL (16500 lbs. = 165 cwt) = 165*0.89 = $146.85
Money saved = $151.3-$146.85 = $4.45
There is no saving if choosing TL because it charges the same up to 22000lb.
e. Simple: (2 shipments)
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Since the maximum capacity of the truck is 40,000 lbs., the extra 5,000 lbs.
can be shipped through LTL.
Cost for TL (40000 lbs. = 400 cwt) = 400*0.62 = $248
Cost for LTL (5000 lbs. = 50 cwt) = 50*0.89 = $44.5
Total cost to ship 45,000 lbs. = $248+$4.45 = $292.5
Complex: (3 shipments)
Cost for TL (44000 lbs. = 440 cwt) = 220*2*0.62 = $272.8
Cost for LTL (1000 lbs. = 10 cwt) = 10*0.89 = $8.9
Total cost to ship 45,000 lbs. = $248+$4.45 = $281.7
Rail – Infrastructure
-Rail is a mode of transport in which rail cars carry goods on land via tracks
Shipments can be in one rail car or can even be arranged in an entire train
depending on the goods and needs of the shipper
Railway yards are generally at the intersection of major railway lines (links)
and serve the role of intramodal (rail to rail) interchange of railway cars.
They also serve to facilitate the intermodal (e.g., rail to Ocean) interchange
of shipments.
Rail- Equipment:
Intermodal boxcars: These containers can carry many different types of
freight. They can even be double stacked at times.
Ore cars (hopper cars): Carry ore, dirt, grain and other heavy loose bulk
commodities. These can be both covered and uncovered.
Triple decker car carriers: These carriers can carry 3 layers of freight, usually
containing automobiles.
Maritime Infrastructure
The oldest form of shipment is water shipment.
Water port provides services like loading, unloading, cross docking,
temporary storage, connectivity, etc. to shippers and carriers.
The ocean is, of course, the link that ties the nodes together.
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It is not just a matter of sailing off, but a rather more complicated selection
of routes based on several factors. Some of these factors are predictable;
channel depth, ship beam, surrounding ship traffic, demand from
containerized service.
Water equipment are basically vessels of various forms. There are three
main types of freight water vessels:
cargo ships
container ships
petroleum tankers
Air – Infrastructure
Airport facilitates faster movement of goods. It works as a hub for carrier
companies such as UPS, FedEx.
The air space traveled follows some specific routes.
Air travel offers the most flexible routes.
Air - Equipment
Passenger planes: This type of planes are used to transport passengers and
air cargo.
Cargo planes: Cargo planes are used specifically used to transport air
cargo.
Aviation cargo loader: Cargo loaders are the trucks used in airports to carry
and load the cargo into the aircraft.
Conveyers: Conveyers makes transporting goods/cargo into the aircraft
and out of the aircraft easy.
Containerization
Transportation systems have become dependent on standardized shipping
containers to ensure the timely and efficient transfer of containers
between shipping modes.
Goods that are shipped in standard metal containers of various sizes
facilitate mechanized handling for each container.
Mechanized handling allows the timely transfer between modes.
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There are many sizes of container available, but the most prevalent
container size is the 40-foot box, which can carry on average 22 tons of
cargo with each haul.
These containers are air-tight, stackable, lockable, and can be outfitted
with refrigeration for perishable loads.
In the past, pallets were a common management unit in transportation,
but their small size and lack of protective frame made transfer between
modes of shipment labor intensive.
Significance of Transportation Infrastructure on
Economy
The quality and quantity of transportation infrastructure and economic
development are directly related
Development can be seen when there is good transportation infrastructure
and highly connected networks
Reliable and efficient transportation reduces the economic burden
Out of the many infrastructure projects, transportation infrastructure
projects generate 5%-20% return on the invested capital annually
⮚ Vehicle dimensions
⮚ Safety of operators
Freight forwarding.
Moving merchandise globally and locally can be a problem, particularly if
transportation guidelines are not well understood. That is where a freight
forwarding administration can prove to be useful.
Cargo sending is the coordination and shipment of merchandise starting
with one goal then onto the next utilizing single or different transporters.
Carriers can incorporate different strategies, including air, marine, rail, or
expressway.
They are ready to deal with the full scope of administration tasks, from
inland transportation, booking load space, arranging cargo charges,
planning delivery, and fare archives to documenting protection claims.
Cargo forwarding organizations use their associations with transporters,
including air tankers, trucking organizations, rail vessels, and sea liners, to
arrange the most ideal cost to move their customer’s merchandise
Some Common Terms
EXW (… named place) Ex works
Carriage to be arranged by buyer.
Risk Transfer from the seller to the buyer when the goods are at the
disposal of the buyer.
Cost Transfer from the seller to the buyer when the goods are at the
disposal of the buyer.
FCA (…named place) Free Carrier
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Chapter 5:
TYPES OF MODALITY
-Unimodalism
Unimodal transportation refers to the shipment of goods from origin to
destination using only one mode of transportation.
It's often used in road transport due to the limited infrastructure and potential
delays in wide geographical locations. Although nearly impossible to carry
between continents, it creates fewer problems and requires less tracking effort
compared to multimodal transport.
Multimodalism
transportation Transportation
Intermodal Multimodal
transportation involves a transportation involves
shipper contracting with multiple modes of
multiple carriers to transport, with one
handle each leg of the carrier handling all, and
transportation process. the freight is transported
For example, a large under a single contract or
cargo shipment to bill of lading.
landlocked sites on
different continents may
require a trucking
company to transport it
to a rail yard and then to
a shipping port. The
cargo is transported via
ship, port, rail carrier,
and truck to its
destination location.
The term fulfillment process has been described as the entire process of
filling the customer’s order.
The process includes the receipt of the order, managing the payment, picking
and packing the goods, shipping the package, delivering the package,
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providing customer service for the end-user, and handling the possible return
of the goods.
Pretransaction elements
Establish a climate for good customer service.
This element of services deals with the service level and related activities in
qualitative and quantitative terms.
Pre-transaction elements provide the roadmap to the operating personnel
regarding the tactical and operational aspects of customer service activities
of the company
Transaction elements:
Include everything between a order is received and delivered to the
customer.
During the transaction phase of customer service, a firm focusses on
retrieving, packing, and delivering the order to the customer in a timely and
cost effective manner
This phase also includes scheduling of shipment, communication with the
customer, delivery tracking, and delivery confirmation
Post-transaction elements:
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This phase represents the array of services needed to support the product in
the field
to protect consumers from defective products;
to provide for the return of packages
to handle claims, complaints, and returns
Corporate customer service is the sum of all these elements because
customers react to the overall experience.
Importance of Customer Service Elements
On-time delivery
Order fill rate
Product condition
Accurate documentation
Order cycle time
Order Cycle Time is defined as the elapsed time between when a customer order, purchase order,
or service request is placed and when the product or service is received by the customer
The cycle time of each order must be carefully monitored to properly judge the efficiency within
each cycle
Total order cycle time includes order transmittal time, order processing and receiving time, stock
acquisition time, and delivery time
Order processing and receiving time includes the bill of lading preparation, credit clearance, and
order assembly times
Importance of Logistics Customer Service
Service Effects on Sales:
Poor customer service will drive customers away from the brand. Customers always inform
others regarding product quality. A negative reputation could be very hard to erase and tends to
degrade the share value of the company.
Service Effects on Customer Retention:
Logistics customer service plays a critical role in maintaining customer patronage and must be
carefully set and consistently provided if customers are to remain loyal to their supplier. On
average it is approximately six times more expensive to develop a new customer than it is to keep
a current customer. Thus, from a financial point of view, resources invested in customer service
activities provide a substantially higher return than resources invested in promotion and other
customer development activities.
Modeling a Sales-Service Relationship
Efficiency in customer service can result from the combined impact of improving the elements of
customer service, which has a quantitative effect.
Business sales are related to customer experience and customer satisfaction. Generally, when
customer service is poor, sales decline.
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L = loss in $
k = a constant to be determined
y = value of the service variable
m = the target value of the service variable
TC = service penalty cost + service delivery cost
- service penalty cost = k(y-m)^2
- service delivery cost = A – B (y-m)
If m is set to 0, y is the optimal deviation allowed from target
Example
Target delivery time for an auto parts supplier is 2 hours. Parts delivered
more than 15 minutes late incur a penalty of $5 off the total bill. Delivery
costs are estimated at $3 but decline at the rate of $0.25 for each minute of
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deviation from target. How much variation should be allowed in the delivery
service ?
No more than 5.68 minutes should be allowed from the 2-hour delivery
target to minimize cost.
Chapter 9: Transportation Rates and Decision Analysis
Factors affecting transportation rates and costs
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Documentation
Bill of lading: The bill of lading, usually called by its abbreviations BOL, is the
main document used to facilitate the movement of freight.
Freight bill: The freight bill is an invoice rendered by a carrier to a consignee of
freight usually containing a thorough description of the freight, the shipper’s name,
and the point where the shipment was shipped from.
Freight claims: Either due to legal responsibilities as a common carrier or due to
overcharges, freight claims are made against carriers. Claims could be loss
damage/delay claims or Overcharges.
International transport documentation: The most distinguishable feature between
international transportation and domestic is the amount of documentation required
for imports and exports.
This problem was discussed in Chapter 6 as example problem 6.6 from a different perspective. In this
chapter we will look at it from a cost perspective. The problem states that Acme Block Company has
orders for 80 tons of concrete blocks at three suburban locations as follows:
● Northwood—25 tons
● Westwood—45 tons
● Eastwood—10 tons
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Acme has two plants, each of which can produce up to 50 tons per week.
Delivery cost per ton from each plant to each suburban location is as follows:
b. This problem can be solved using any optimization software. The following is the solution from
MS Excel Solver:
Chapter 10
Transportation routing refers to finding the best way to have goods delivered
from one point to another.
Transport routing is a numerical streamlining issue with an enormous
number of constraints including vehicle limit, load arrangement, and
conveyance windows.
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Freight Consolidation
Freight consolidation is the services rendered by shipping companies to reduce the overall
shipping cost and increase the shipping security
It is also known as consolidation service, assembly service, and cargo consolidation
Due to freight consolidation, companies involved in the supply chain started shipping their
shipments in large quantities.
Several small shipments are moved to a particular location and are bundled and shipped together.
Routing and scheduling methods
Sweep method:
The sweep method requires locating all stops on a map.
extend straight lines from the depot to all stops in all directions
draw another line for another route
This method is also simple enough for manual calculation even for large problems
This two-staged process can result in timing issues en route
Savings method:
The objective of the savings method is to minimize the total distance traveled by all vehicles and
to indirectly minimize the number of vehicles needed to serve all stop
It is important to continually generate the most condensed route possible so that truck capacity is
maximized and efficiencies within the firm are created
The savings method does not guarantee an optimal solution but the approach makes it possible to
find good solutions to complex problems
Shipment consolidation Methods
Inventory consolidation: This can be achieved by stocking up inventory items as per the observed
demand. This transforms the large and full-size loaded shipments into inventory.
Vehicle consolidation: This involves merging the pick-up and deliveries of various locations
when the vehicle capacity is lower; thus more than one pick-up and delivery are placed on the
same vehicle for efficient transportation. Vehicle routing and scheduling employ this type of
economy
Warehouse consolidation: This consolidation is based on the fundamental principle that smaller
shipments are sent through short distances and larger shipments size are routed through longer
distances
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Temporal consolidation: In this type of consolidation customers’ orders are retained so that larger
shipments can be made at one time instead of delivering smaller shipments several times