MOHAMMED EHYTAISHAM

Email ID:Mohammedehytaisham@gmail.com
Contact No:+919700340377
LinkedIn id:Mohammedehytaisham2016@outlook.com
Address:5-5-679,Goshamahal,Malakunta Road,Hyderabad,Telangana,India-500012.

PROFESSIONAL SUMMARY
I am an IT Technical support engineer and network administrator bringing three years of industry experience, including one year as a
Network administrator.Indepth understanding of business logic and flow. Network Administrator excelling in all the aspects of IT
support, with an emphasis on wireless security, cloud computing and desktop support. Personable team player offering advanced
technical knowledge and a can-do attitude.

WORK EXPERIENCED

NETWORK SUPPORT ENGINEER IN GLORY TECH COMPUTERS 07/2015 to 05/2017

SYSTEM ADMINISTRATOR IN GLORY TECH COMPUTERS. 06/2017 to 2019

1. Installing new software
2. Installing new hardware (servers, printers, computer work stations etc)
3. Setting up user accounts, permissions and passwords
4. Overseeing security of all systems, especially the internet
5. Installing anti virus protection
6. Fixing network faults
7. Technical support for people using the network
8. Training staff on new systems
9. Day to day admin and monitoring of network use
10. Planning future improvements
11. Suggesting IT solutions to business problems
12. Making sure all IT meets industry standards
13. Supervising helpdesk staff
Experience in working as Business Continuity sales management. 2019-2022
IT SERVICE DESKTOP SUPPORT-TELEPERFORMANCE INDIA-AXIS BANK 08-22/PRESENTLY
1. Provide front-line, first-level, technical assistance for consumers.
2. Troubleshooting and issue resolution assistance with Client service and/or devices specific issues, including internet
connectivity and performance troubleshooting.
3. Installing new software and hardware components.
4. Regularly evaluating our IT systems to ensure they meet the necessary demands.
5. Assisting with network administration tasks.
6. Ensuring data storage is safe and secure.
7. Resolving all issues coworkers have with their IT systems and software.
8. Educating coworkers about network security and best practices for computer usage.
9. Supporting the day-to-day operations of our computer network.

ACADEMIC QUALIFICATION

B.E(Computer Science and Engineering) at “Deccan College Of Engineering and Technology” Affiliated to Osmania University
from in 2015.
Board of intermediate education from “St george’s boys junior college” with in 2011. Board of SSC
from “New Cambridge high school” with in 2009.

CERTIFICATIONS:
Completed Auto-Cad version 2010 certification in June 2009.
Completed PC Hardware and Networking certification in June 2011.
Completed Microsoft certified professional and Microsoft technology associate certification
Completed Oracle certified professional certification in Sep 2015.
Completed Core Java certification in Jan 2016 .
Completed CCNA,MCSE and MCTIP in may 2017.
Certification in CCIE.
KEY SKILLS: Level of programming skills:(Coding/Debugging/Troubleshooting and Testing)
C and c++: Advance level/Java :Proficient level/C#: Proficient level,Html, Xml and css :Advance level/Sql, mysql, pl/sql: Advance
level, windows platforms: windows xp/7/8/10.MS office and Auto cad.

NETWORKING SKILLS: CCNA,CCNP and MCSE ,troubleshooting and configurations issues. Microsoft Exchange Server.
Informix Dynamic Server,Microsoft Systems Center (SCOM, SCCM, SCSM, Orchestrator),Understanding of regulated
environments. Office365,Network - DNS / DHCP / TCP/IP,Windows Server 2016,Windows 7/8/10,Cloud Solutions, VMware &
Hyper-V. Azure,Anti-Virus,Backup / Disaster Recovery solutions, SonicWALL / Microsoft certifications, MSP background,.Palo
alto firewall experience.

OTHER SKILLS: Team working skills, Critical Thinking, Management of Personnel Resources,Time Management ,IT and
technical skills problem solving skills,Interpersonal skills,Attention to detail.