JARED BROWN

CUSTOMER SUPPORT CONSULTANT

CONTACT SUMMARY
Driven and customer-centric Customer Support Consultant with a proven track
0672410859
record of delivering exceptional service and resolving inquiries efficiently.
Skilled in managing high-volume support queues while maintaining a
jaredbrown064@gmail.com
personalized approach to each interaction. Proficient in leveraging strong
communication and problem-solving abilities to exceed customer expectations
30 Cannon Island Villas
Muizenberg and drive brand loyalty. Adept at utilizing various support platforms and CRM
systems to streamline processes and enhance customer satisfaction. Ready to
bring passion and expertise to your team.
WORK EXPERIENCE
EDUCATION
Yin Yan Boutique Jan2022–July2022
2019-2023
Retail customer support consultant
ZWAANWYK HIGH SCHOOL
Operated office-type machinery and binding equipment to efficiently
English
support retail customers.
Afrikaans Upsold and cross-sold customers on available products and services,
Mathematical Literacy consistently exceeding sales targets with proactive strategies.
Business studies Protected products from damage by using proper packaging and
Geography bagging techniques.
History Fulfilled customers' special requests for merchandise and delivery
Life Orientation times.

JAN2021-DEC2021
SKILLS Restaurant Waiter
Upper Crust, Muizenberg
Dependable
Met or exceeded sales goals and worked as team player in supporting
Responsible other sales.
Active Listening Kept storage areas organized, clean, and secure to fully protect
company assets.
Problem-Solving
Cultivated warm relationships with regular customers.
Self-Motivated Arranged and prepared tables for customers to offer memorable
Upselling techniques experiences to guests and foster repeat business.
Remained calm and poised when dealing with difficult customers or
Powerpoint Msword
during busy shifts.
Performance improvement Greeted new customers, discussed specials, and took drink orders.
Accurate money handling Informed customers about daily and seasonal specials.

Customer service skilss REFERENCE

LANGUAGES Zia Blake

English Manager
Phone: 0734527895
Afrikaans
Email : shebro786@gmail.com