PowerCube1000 Integrated Smart Site Alarm Handing Guide(pdf)

PowerCube1000 Integrated Smart Site
Alarm Handing Guide
Issue 01
Date 2019-11-30
HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2019. All rights reserved.
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Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
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Shenzhen 518129
People's Republic of China
Website: https://e.huawei.com
Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. i

Alarm Handing Guide About This Document
About This Document
Purpose
This document describes the alarms of PowerCube 1000 intergrated smart site and provides
the common-fault rectification methods, operations, and tool use guide.
Intended Audience
This document is intended for:
 Maintenance engineers
 Installation and commissioning engineers
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Description
Indicates a hazard with a high level of risk which, if not avoided, will
result in death or serious injury.
Indicates a hazard with a medium level of risk which, if not avoided,
could result in death or serious injury.
Indicates a hazard with a low level of risk which, if not avoided, could
result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not avoided, could
result in equipment damage, data loss, performance deterioration, or
unanticipated results.
NOTICE is used to address practices not related to personal injury.
Supplements the important information in the main text.
NOTE is used to address information not related to personal injury,
equipment damage, and environment deterioration.
Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. ii

Alarm Handing Guide About This Document
Change History
Changes between document issues are cumulative. The latest document issue contains all
updates made in previous issues.
Issue 01 (2019-11-30)
This issue is the first official release.
Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. iii

Alarm Handing Guide Contents
Contents
About This Document .................................................................................................................... ii

1 Lithium Battery .............................................................................................................................. 1
1.1 Communication Failure ................................................................................................................................................ 1
1.2 Low Temperature .......................................................................................................................................................... 2
1.3 Discharge Over Temperature ........................................................................................................................................ 2
1.4 Charge Over Temperature ............................................................................................................................................. 3
1.5 Over Volt ....................................................................................................................................................................... 3
1.6 Overdischarge ............................................................................................................................................................... 4
1.7 Heavy Load Warning .................................................................................................................................................... 5
1.8 Upgrade Failed.............................................................................................................................................................. 5
1.9 Discharge Low Temperature Protection ........................................................................................................................ 6
1.10 Charge Low Temperature Protection .......................................................................................................................... 7
1.11 Reversely Connection ................................................................................................................................................. 8
1.12 Lithium Battery Protection ......................................................................................................................................... 8
1.13 Lithium Battery Failure .............................................................................................................................................. 9
1.14 Battery Cell Fault ........................................................................................................................................................ 9
2 Lithium Battery Group ............................................................................................................... 11

2.1 All Li Batt Communication Failure ............................................................................................................................ 11
2.2 Battery Discharge ....................................................................................................................................................... 12
2.3 High Battery Temperature ........................................................................................................................................... 12
2.4 Low Battery Temperature ........................................................................................................................................... 13
2.5 BLVD Disconnected ................................................................................................................................................... 14
2.6 Battery Fuse Break ..................................................................................................................................................... 14
2.7 ESMU Missing ........................................................................................................................................................... 15
2.8 Low Battery Capacity ................................................................................................................................................. 16
2.9 Battery Reversely Connection .................................................................................................................................... 16
3 Rectifier ......................................................................................................................................... 18
3.1 Communication Failure .............................................................................................................................................. 18
3.2 Rectifier Protection ..................................................................................................................................................... 19
3.3 Rectifier Fault ............................................................................................................................................................. 19
3.4 Rectifier Power Failure ............................................................................................................................................... 20
3.5 Rectifier Hardware Address Abnormal ....................................................................................................................... 21
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3.6 Rectifier Shutdown ..................................................................................................................................................... 22
4 Rectifier Group ............................................................................................................................ 23

4.1 All Rectifiers Fail to Communicate ............................................................................................................................ 23
4.2 Rectifier Missing ........................................................................................................................................................ 24
4.3 Rectifier Fault (Redundant) ........................................................................................................................................ 24
4.4 Rectifier Fault (Non-redundant) ................................................................................................................................. 25
4.5 Multi-Rectifier Fault ................................................................................................................................................... 26
4.6 Low Rectifier Capacity ............................................................................................................................................... 26
4.7 Rectifier Upgrade Fault .............................................................................................................................................. 27
5 DCDB ............................................................................................................................................ 28
5.1 Communication Failure .............................................................................................................................................. 28
5.2 Load 1 Fuse Broken .................................................................................................................................................... 29
5.3 Load 2 Fuse Broken .................................................................................................................................................... 29
5.4 Load 3 Fuse Broken .................................................................................................................................................... 30
5.5 Load 4 Fuse Broken .................................................................................................................................................... 31
5.6 Load 1 Control Fault ................................................................................................................................................... 31
5.10 Total Load Overcurrent ............................................................................................................................................. 34
5.11 Load 1 Overcurrent Protection .................................................................................................................................. 34
5.12 Load 2 Overcurrent Protection ................................................................................................................................. 35
5.15 Board Fault ............................................................................................................................................................... 38
5.16 Load 1 Disconnected ................................................................................................................................................ 38
5.20 Board High Temperature ........................................................................................................................................... 42
5.21 Board High Temperature Protection ......................................................................................................................... 42
6 DCDB Group ............................................................................................................................... 44

6.1 All DCDBs Fail to Communicate ............................................................................................................................... 44
6.2 DCDB Missing ........................................................................................................................................................... 45
7 Mains Power................................................................................................................................. 46
7.1 Mains Failure .............................................................................................................................................................. 46
7.2 Over Voltage ............................................................................................................................................................... 47
7.3 Under Voltage ............................................................................................................................................................. 47
7.4 Phase L1 Overvoltage ................................................................................................................................................. 48
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7.7 Phase L1 Undervoltage ............................................................................................................................................... 51
7.10 Phase L1 Failure ....................................................................................................................................................... 53
7.11 Phase L2 Failure ....................................................................................................................................................... 54
7.12 Phase L3 Failure ....................................................................................................................................................... 55
7.13 Over Frequency ........................................................................................................................................................ 55
7.14 Under Frequency ...................................................................................................................................................... 56
8 Site Unit ........................................................................................................................................ 58

8.1 Unknown System Type ............................................................................................................................................... 58
8.2 AC Loop Fault ............................................................................................................................................................ 59
8.3 Mobile D.G. Required ................................................................................................................................................. 59
8.4 Insufficient Site Li-Batt Supply .................................................................................................................................. 60
9 UIM ................................................................................................................................................ 62
9.1 Temp1 High Temperature ........................................................................................................................................... 62
9.2 Temp1 Low Temperature ............................................................................................................................................ 63
9.3 DIN1 Alarm ................................................................................................................................................................ 64
9.4 DIN2 Alarm ................................................................................................................................................................ 64
9.5 DIN3 Alarm ................................................................................................................................................................ 65
9.6 DIN4 Alarm ................................................................................................................................................................ 66
10 Temp and Humid Sensor......................................................................................................... 67

10.1 Communication Failure ............................................................................................................................................ 67
10.2 High Ambient Temperature....................................................................................................................................... 68
10.3 Low Ambient Temperature ....................................................................................................................................... 68
10.4 Very High Ambient Temperature .............................................................................................................................. 69
10.5 High Ambient Humidity ........................................................................................................................................... 70
10.6 Low Ambient Humidity ............................................................................................................................................ 71
11 Door Sensor ................................................................................................................................ 73

11.1 Door Open Alarm...................................................................................................................................................... 73
12 Water Sensor .............................................................................................................................. 75

12.1 Water Alarm .............................................................................................................................................................. 75
13 Smoke Sensor............................................................................................................................. 76
13.1 Smoke Alarm ............................................................................................................................................................ 76
14 Controller .................................................................................................................................... 77
14.1 SMU Fault ................................................................................................................................................................ 77
14.2 Insufficient Alarm Space........................................................................................................................................... 77
14.3 Abnormal System Voltage Check ............................................................................................................................. 78
14.4 Abnormal System Current Check ............................................................................................................................. 79
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14.5 Traffic Fluctuation Alarm ......................................................................................................................................... 79

14.6 Offline Early Warning ............................................................................................................................................... 80
15 AC Distribution ......................................................................................................................... 81
15.1 AC Surge Protector Fault .......................................................................................................................................... 81
15.2 AC Failure................................................................................................................................................................. 81
15.3 Phase L1 Overvoltage ............................................................................................................................................... 82
15.6 Phase L1 Undervoltage ............................................................................................................................................. 84
15.9 Phase L1 Failure ....................................................................................................................................................... 86
15.10 Phase L2 Failure ..................................................................................................................................................... 87
15.11 Phase L3 Failure ..................................................................................................................................................... 88
15.12 Long AC Failure ..................................................................................................................................................... 89
15.13 Over AC Frequency ................................................................................................................................................ 90
15.14 Under AC Frequency .............................................................................................................................................. 91
15.15 AC Charge Abnormal .............................................................................................................................................. 91
16 DC Output Distribution .......................................................................................................... 93

16.1 LLVD1 Warning ....................................................................................................................................................... 93
16.2 Load Fuse1 Broken ................................................................................................................................................... 94
16.3 Load Fuse2 Broken ................................................................................................................................................... 94
16.4 LLVD1 Contactor Fault ............................................................................................................................................ 95
16.5 DC Over Voltage ....................................................................................................................................................... 96
16.6 DC Under Voltage ..................................................................................................................................................... 96
16.7 DC Ultra Over Voltage .............................................................................................................................................. 97
16.8 DC Ultra Under Voltage ............................................................................................................................................ 98
16.9 LLVD Disconnected ................................................................................................................................................. 99
17 Intelligent Air Conditioner ................................................................................................... 100

17.1 Air Conditioner High Temperature ......................................................................................................................... 100
17.2 Internal Fan Fault .................................................................................................................................................... 101
17.3 External Fan Fault................................................................................................................................................... 101
17.4 Compressor Fault .................................................................................................................................................... 102
17.5 Frequent High Pressure ........................................................................................................................................... 102
17.6 Communication Failure .......................................................................................................................................... 103
17.7 Frequent Low Pressure ........................................................................................................................................... 103
17.8 Non-Auto Mode Alarm ........................................................................................................................................... 104
17.9 Compre Current Abnormal ..................................................................................................................................... 105
17.10 Door Open ............................................................................................................................................................ 105
18 Elock .......................................................................................................................................... 107
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18.2 Normal Unlock Alarm ............................................................................................................................................ 108
18.3 Abnormal Unlock Alarm ......................................................................................................................................... 109
19 ATS ............................................................................................................................................ 110

19.1 Hardware Fault ....................................................................................................................................................... 110
19.2 ATS Switch Failure ................................................................................................................................................. 111
19.3 AC N Wire Fault ..................................................................................................................................................... 111
19.5 AC SPD Fault ......................................................................................................................................................... 112
A Acronyms and Abbreviations ................................................................................................ 114
Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. viii

Alarm Handing Guide 1 Lithium Battery
1 Lithium Battery
1.1 Communication Failure

Description
This alarm is generated when the SMU fails to communicate with the device.
Attribute
Alarm ID Alarm Severity Alarm Type
13750 Minor ADAC
Impact on the System

The SMU cannot monitor the device.
Possible Causes
 The device is faulty.
 The communication cable is disconnected from the device.
Procedure
Step 1 Check whether the device is powered on and works properly.
 If yes, go to the next step.
 If no, contact Huawei technical support.
Step 2 Check whether the communication cable is disconnected from the device or loose.
 If yes, reconnect the communication cable properly.
----End
Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. 1

1.2 Low Temperature

Description
This alarm is generated if the temperature of any ESMU battery is too low.
Attribute
13754 Minor ADAC

The battery may be ejected. The power supply to the site may be disconnected because the
power system may have insufficient loading capacity.
Possible Causes
 The battery temperature is lower than 0 degree.
Procedure
Step 1 Check whether the temperature control device such as the fan or air conditioner in the battery
compartment is abnormal.
 If yes, maintain the cooling device.
 If no, go to the next step.
Step 2 Reset the ESMU device and check whether the alarm is cleared.
 If yes, no further action is required.
----End
1.3 Discharge Over Temperature

Description
This alarm is generated when the SMU detects that the battery is discharging and the battery
temperature is higher than 65°C for 30s.
Attribute
13756 Minor ADAC


The battery will become offline and cannot supply power.
Possible Causes
The battery is discharging and the battery temperature is higher than 65°C for 30s.
Procedure
Step 1 Lower the power by reducing loads.
----End
1.4 Charge Over Temperature

Description
This alarm is generated when the SMU detects that the battery is being charged and the
battery temperature is higher than 60°C for 30s.
Attribute
13758 Minor ADAC

The battery will become offline and cannot supply power.
Possible Causes
The battery is being charged and the battery temperature is higher than 60°C for 30s.
Procedure
Step 1 Stop charging to cool the battery.
----End
1.5 Over Volt

Description
This alarm is generated if the electrochemical cell voltage or battery string voltage exceeds
the overvoltage alarm threshold during battery charge.

Attribute
13760 Warning ADAC

Power backup is affected because the battery string fails to work properly.
Possible Causes
 The battery voltage is higher than 58.0 V (16 cells) or 55.0 V (15 cells).
Procedure
Step 1 Set the charging voltage to a lower value, and check whether the alarm is disappered.
 If yes, no futher action is required.
----End
1.6 Overdischarge
Description
This alarm is generated if the electrochemical cell voltage or battery string voltage falls below
the undervoltage alarm threshold during battery discharge.
Attribute
13762 Warning ADAC

Power backup is affected because the battery string fails to work properly.
Possible Causes
 The battery voltage is too low.
Procedure
Step 1 Check whether the AC voltage is abnormal.
 If yes, rectify the power grid fault.


----End
1.7 Heavy Load Warning

Description
The ESMU reports this alarm if the battery discharge current exceeds the discharge
overcurrent alarm threshold.
Attribute
13766 Warning ADAC

Battery performance will deteriorate and battery lifespan will be shortened because batteries
are prone to damage due to battery discharge overcurrent.
Possible Causes
 The discharge overcurrent alarm threshold is incorrectly set.
 The battery is faulty.
Procedure
Step 1 Check whether the discharge overcurrent alarm threshold is correctly set.
 If no, reset the threshold.
Step 2 Switch off the battery circuit breaker and check whether the battery voltage is abnormal.
 If yes, replace the battery.
----End
1.8 Upgrade Failed

Description
This alarm is generated when the upgrade failed.

Attribute
13785 Major ADAC

The ESMU continues to run the previous software version due to upgrade failure.
Possible Causes
 The upgrade package is incorrect.
 The SMU experiences a communication failure during upgrade.
Procedure
Step 1 Check whether the upgrade package is faulty.
 If yes, replace the upgrade package.
----End
1.9 Discharge Low Temperature Protection

Description
This alarm is generated if any BMU battery is undertemperature.
Attribute
13793 Minor ADAC

The battery is ejected. The power supply to the site may be disconnected because the power
system may have insufficient loading capacity
Possible Causes
 The battery temperature is below -20 degree.
Procedure
Step 1 Check whether the temperature control devices such as the fan and air conditioner in the
battery compartment are abnormal.

 If yes, maintain the temperature control devices.

Step 2 Reset the BMU device, and then check whether the alarm is cleared.
----End
1.10 Charge Low Temperature Protection

Description
This alarm is generated if any BMU battery is undertemperature.
Attribute
13794 Minor ADAC

The battery is ejected. The power supply to the site may be disconnected because the power
system may have insufficient loading capacity
Possible Causes
 The battery temperature is below 0 degree.
Procedure
Step 2 Reset the BMU device, and then check whether the alarm is cleared.
----End

1.11 Reversely Connection

Description
The SMU generates this alarm if the power terminal or activation terminal is reversely
connected.
Attribute
13795 Major ADAC

Lithium batteries will shut down.
Possible Causes
The power terminal or activation terminal is reversely connected.
Procedure
Step 1 Check whether the power terminal or activation terminal is incorrectly connected.
 If yes, reconnect the cable.
----End
1.12 Lithium Battery Protection

Description
Combined alarm. For details reason, see the fault code.
Attribute
61472 Minor ADAC

Possible Causes

Procedure
Step 1 Combined alarm. For details, see the repair actions of fault code.
----End
1.13 Lithium Battery Failure

Description
Attribute
61473 Major ADAC

Possible Causes
Procedure
----End
1.14 Battery Cell Fault

Description
Attribute
61474 Major ADAC


Possible Causes
Procedure
----End

Alarm Handing Guide 2 Lithium Battery Group
2 Lithium Battery Group
2.1 All Li Batt Communication Failure

Description
This alarm is generated when the SMU fails to communicate with all devices.
Attribute
13800 Major ADAC

The SMU cannot monitor all device.
Possible Causes
 The communication cables are disconnected from all devices.
 All devices are faulty.
Procedure
Step 1 Check the ESMU operation.
Step 2 Check whether the communication cables are disconnected from all devices or loose.
 If yes, reconnect the communication cables properly.
----End

2.2 Battery Discharge

Description
The SMU generates this alarm when batteries discharge.
Attribute
13801 Warning ADAC

The battery backup time will decrease due to battery discharge.
Possible Causes
An AC power failure occurs.
Procedure
Step 1 Check whether an AC power failure occurs.
----End
2.3 High Battery Temperature

Description
This alarm is generated when the battery temperature exceeds the high temperature alarm
threshold.
Attribute
13812 Minor ADAC

The battery performance may deteriorate, and the battery lifespan may be shortened.
Possible Causes
 The battery temperature exceeds the high temperature alarm threshold.
 The battery high temperature alarm threshold is incorrectly set.

Procedure
Step 2 Check whether the battery high temperature alarm threshold is incorrectly set.
 If yes, reset the alarm threshold.
----End
2.4 Low Battery Temperature

Description
This alarm is generated when the battery temperature is below the low temperature alarm
threshold.
Attribute
13813 Minor ADAC

The battery performance may deteriorate, and the battery lifespan may be shortened.
Possible Causes
 The battery temperature is below the low temperature alarm threshold.
 The battery low temperature alarm threshold is incorrectly set.
Procedure
Check whether the ambient temperature is too low. If the temperature is too low, take heating
measures. If heating measures are unavailable, modify the low temperature alarm threshold.
1. Check whether the temperature control devices in the battery compartment are abnormal,
such as the fan and air conditioner.
− If yes, maintain the temperature control devices.
− If no, go to the next step.
2. Check whether the battery low temperature alarm threshold is not properly set.
− If yes, reset the alarm threshold.
− If no, go to the next step.

2.5 BLVD Disconnected

Description
When detecting that batteries are disconnected, the SMU generates a BLVD Disconnected
alarm.
Attribute
13814 Critical ADAC

Power backup is compromised and the system may be disconnected.
Possible Causes
The AC power failure is too long.
Procedure
Step 1 Check whether the AC power failure is too long.
Step 2 Check whether a Very High Battery Temperature alarm is generated and temperature control
devices in the battery compartment are abnormal, such as the fan and air conditioner.
----End
2.6 Battery Fuse Break

Description
This alarm is generated when the battery fuse is blown or the battery circuit breaker is OFF.
Attribute
13816 Critical ADAC

The power system fails to back up power because a battery fuse is blown.

Possible Causes
The battery fuse is blown or the battery circuit breaker is OFF.
Procedure
Step 1 Check whether the battery fuse is blown or the battery circuit breaker is OFF.
 If yes, close the circuit breaker.
Step 2 Check whether the battery fuse detection cable is disconnected.
 If yes, secure the cable.
----End
2.7 ESMU Missing

Description
After the SMU restarts, it detects that the number of ESMUs is less than the maximum
number of ESMUs detected before the restart.
Attribute
13821 Major ADAC

Battery backup may be unavailable, and the system power supply may be disconnected.
Possible Causes
 The ESMU is removed.
 The ESMU is faulty.
Procedure
Step 1 Check whether the ESMU is removed.
 If yes, reinstall the ESMU.
Step 2 Check whether the ESMU fails to work.
 If yes, replace the ESMU.
----End

2.8 Low Battery Capacity

Description
When detecting that the remaining battery capacity is below the over low capacity alarm
threshold, the SMU generates a Low Battery Capacity alarm.
Attribute
11357 Warning ADAC

Power supply reliability will deteriorate because the power system backup time is short.
Possible Causes
 The remaining battery capacity is below the over low capacity alarm threshold because
AC power fails for a long time.
 The over low capacity alarm threshold is not properly set.
Procedure
Step 1 Check whether the remaining battery capacity is below the over low capacity alarm threshold
because AC power fails for a long time.
 If yes, troubleshoot power grid failures.
Step 2 Check whether the over low capacity alarm threshold is not properly set.
----End
2.9 Battery Reversely Connection

Description
When detecting that batteries are reversely connected, the SMU generates a Battery Reversely
Connection alarm.
Attribute
61625 Major ADAC


Batteries fail to back up power because they are reversely connected.
Possible Causes
Batteries are reversely connected.
Procedure
Step 1 Check whether battery cables are incorrectly connected.
 If yes, connect the cables correctly.
----End

Alarm Handing Guide 3 Rectifier
3 Rectifier

Description
When the system does not report the Rectifier Power Failure, AC Phase L1/L2/L3 Failure, or
AC Failure alarm, this alarm is generated if communication between the SMU and rectifier is
interrupted.
Attribute
1602 Minor ADAC

The SMU fails to control the rectifier that fails in communication.
Possible Causes
 The rectifier is removed.
 The rectifier is faulty.
Procedure
Step 1 Check whether the rectifier is removed.
 If yes, reinstall the rectifier.
Step 2 Replace the rectifier and check whether the alarm is cleared.
----End

3.2 Rectifier Protection

Description
When detecting that rectifiers are protected, the SMU generates a Rectifier Protection alarm.
Attribute
1603 Minor ADAC

Rectifiers cannot supply power after protected.
Possible Causes
 AC overvoltage occurs.
 AC undervoltage occurs.
 Certain rectifiers are faulty.
Procedure
Step 1 Check whether the AC input voltage is abnormal.
Step 2 Replace the rectifiers for which the protection alarm is generated and check whether the alarm
persists.
 If yes, contact Huawei technical support.
 If no, no further action is required.
----End
3.3 Rectifier Fault

Description
When detecting that a rectifier is faulty, the SMU generates a Rectifier Fault alarm.
Attribute
1604 Major ADAC


The rectifier fails to work.
Possible Causes
The rectifier is faulty.
Procedure
Step 1 Replace the rectifier whose indicator is red and check whether the alarm persists.
----End
3.4 Rectifier Power Failure

Description
When the system does not report the AC Phase L1/L2/L3 Failure, AC Failure, or
Communication Failure alarm, this alarm is generated if the rectifier does not detect AC input.
Attribute
1607 Major ADAC

The rectifier fails to work because the power supply to it is disconnected.
Possible Causes
 The rectifier is faulty.
 The power system has a rectifier circuit breaker and the circuit breaker is OFF.
Procedure
Step 1 Replace the rectifier for which the alarm is generated and check whether the alarm is cleared.
Step 2 Replace the involved rectifiers and check whether the alarm is cleared.
Step 3 Check whether the power system has a rectifier circuit breaker and the circuit breaker is OFF.

 If yes, switch on the circuit breaker.

----End
3.5 Rectifier Hardware Address Abnormal

Description
If the hardware addresses of multiple rectifiers conflict, the SMU generates a Rectifier Hard
Addr Abnormal alarm.
Attribute
1610 Major ADAC

The displayed hardware address is incorrect, but the functions are not affected.
Possible Causes
 The address line is floated.
 The DIP switch setting is incorrect.
Procedure
Step 1 Check whether the address line is unplugged.
 If yes, reconnect the address line.
Step 2 Check whether the DIP switch setting is incorrect.
 If yes, toggle the switch again.
Step 3 Replace the involved rectifiers and check whether the alarm is cleared.
----End

3.6 Rectifier Shutdown

Description
This alarm is generated when a rectifier in a blade power system is manually shut down in
manual mode or automatically shuts down in sleep mode.
Attribute
61637 Major ADAC

The rectifier is shut down and cannot supply power.
Possible Causes
The rectifier is manually shut down in manual mode or automatically shuts down in sleep
mode.
Procedure
Step 1 If the rectifier is in manual mode, start it manually.
Step 2 If the rectifier is in automatic mode, if the rectifier is in sleep mode, rectifier shutdown is
normal. If you want to start the rectifier, exit the sleep mode.
----End

Alarm Handing Guide 4 Rectifier Group
4 Rectifier Group
4.1 All Rectifiers Fail to Communicate

Description
When detecting that the communication to all rectifiers fails, the SMU generates an All
Rectifiers Fail to Communicate alarm.
Attribute
8800 Major ADAC

No rectifier can be monitored.
Possible Causes
 All rectifiers are faulty.
 The SMU is faulty.
Procedure
Step 1 Replace all rectifiers and check whether the alarm persists.
Step 2 Reset the SMU and check whether the alarm persists.
Step 3 Replace the SMU and check whether the alarm persists.


----End
4.2 Rectifier Missing

Description
When detecting that certain rectifiers are missing after the SMU restarts, the SMU generates a
Rectifier Missing alarm.
Attribute
8802 Major ADAC

Power supply to the site may be disconnected because the power system may supply
insufficient power.
Possible Causes
 Certain rectifiers are not detected.
 Certain rectifiers are faulty.
Procedure
Step 1 Check whether certain rectifiers are removed.
 If yes, reinstall the rectifier.
Step 2 Check whether certain rectifiers fail to work.
 If yes, replace faulty rectifiers.
----End
4.3 Rectifier Fault (Redundant)

Description
When detecting that one rectifier is faulty and the power system is in redundant mode, the
SMU generates a Rectifier Fault (Redundant) alarm.

Attribute
8804 Minor ADAC

The rectifier fails to work.
Possible Causes
Procedure
----End
4.4 Rectifier Fault (Non-redundant)

Description
When detecting that one rectifier is faulty and the power system is in non-redundant mode,
the SMU generates a Rectifier Fault (Non-redundant) alarm.
Attribute
8805 Major ADAC

The rectifier fails to work and the power system may have insufficient loading capability. The
rectifier needs to be replaced as soon as possible.
Possible Causes
Procedure

----End
4.5 Multi-Rectifier Fault

Description
When detecting that multiple rectifiers are faulty, the SMU generates a Multi-Rectifier Fault
alarm.
Attribute
8806 Major ADAC

The power system may have insufficient loading capability.
Possible Causes
Multiple rectifiers are faulty.
Procedure
Step 1 Replace the rectifiers whose indicators are red and check whether the alarm persists.
----End
4.6 Low Rectifier Capacity

Description
The load of the power system exceeds the overload alarm threshold.
Attribute
8810 Critical ADAC

If this alarm is not handled and rectifier faults occur, the power supply capacity may become
insufficient.

Possible Causes
 The system is overloaded.
 The overload alarm threshold is incorrectly set for the power system.
Procedure
Step 1 Check whether the overload alarm threshold is incorrectly set.
 If yes, reset the alarm threshold as required.
Step 2 Check whether the number of rectifiers is insufficient.
 If yes, add rectifiers as required.
----End
4.7 Rectifier Upgrade Fault

Description
When detecting that rectifiers fail to be loaded, the SMU generates a Rectifier Upgrade Fault
alarm.
Attribute
8811 Major ADAC

Rectifiers fail to work.
Possible Causes
Certain rectifiers are faulty.
Procedure
Step 1 Replace rectifiers, load new rectifiers, and check whether the loading is abnormal.
----End

Alarm Handing Guide 5 DCDB
5 DCDB

Description
The SMU generates this alarm if the DCDB fails to communicate.
Attribute
20151 Major ADAC

The SMU cannot control the DCDB.
Possible Causes
 The DCDB is removed.
 The DCDB is faulty.
Procedure
Step 1 Check whether the DCDB has been removed.
 If yes, reinstall it.
Step 2 Replace the DCDB and check whether the alarm is cleared.
----End

5.2 Load 1 Fuse Broken

Description
The DCDB is faulty.
Attribute
20152 Major ADAC

Power connection and disconnection to loads controlled by the DCDB are affected.
Possible Causes
The DCDB is faulty.
Procedure
Step 1 Reinstall the DCDB and check whether the alarm is cleared.
----End

Description
The DCDB is faulty.
Attribute
20153 Major ADAC


Possible Causes
The DCDB is faulty.
Procedure
----End

Description
The DCDB is faulty.
Attribute
20166 Major ADAC

Possible Causes
The DCDB is faulty.
Procedure
----End


Description
The DCDB is faulty.
Attribute
20155 Major ADAC

Possible Causes
The DCDB is faulty.
Procedure
----End
5.6 Load 1 Control Fault

Description
The DCDB is faulty.
Attribute
20169 Major ADAC

The branch connection and disconnection cannot be controlled.

Possible Causes
The DCDB is faulty.
Procedure
Step 1 Replace the module and check whether the alarm is cleared.
----End

Description
The DCDB is faulty.
Attribute
20170 Major ADAC

Possible Causes
The DCDB is faulty.
Procedure
----End

Description
The DCDB is faulty.

Attribute
20171 Major ADAC

Possible Causes
The DCDB is faulty.
Procedure
----End

Description
The DCDB is faulty.
Attribute
20172 Major ADAC

Possible Causes
The DCDB is faulty.
Procedure
----End

5.10 Total Load Overcurrent

Description
The output current is greater than the load overcurrent alarm threshold.
Attribute
20156 Major ADAC

The load power supply will be disconnected because of branch overcurrent protection.
Possible Causes
 The overcurrent alarm threshold is incorrectly set.
 The load current exceeds the overcurrent alarm threshold.
Procedure
Step 1 Check whether the load overcurrent alarm threshold is incorrectly set.
 If yes, reset the overcurrent alarm threshold.
Step 2 Check whether the load current exceeds the overcurrent alarm threshold.
 If yes, reduce the load.
Step 3 Replace the DCDB module and check whether the alarm is cleared.
----End
5.11 Load 1 Overcurrent Protection

Description

Attribute
20157 Major ADAC

Possible Causes
Procedure
----End

Description
Attribute
20158 Major ADAC


Possible Causes
Procedure
----End

Description
Attribute
20159 Major ADAC

Possible Causes
Procedure


----End

Description
Attribute
20160 Major ADAC

Possible Causes
Procedure


----End
5.15 Board Fault

Description
The DCDB is faulty.
Attribute
20161 Major ADAC

Possible Causes
The DCDB is faulty.
Procedure
----End
5.16 Load 1 Disconnected

Description
The SMU disconnects the branch load power supply.
Attribute
20162 Major ADAC


The load power supply is disconnected.
Possible Causes
 The power supply is manually disconnected.
 The disconnection voltage setting is incorrect.
 The battery voltage drops to the load disconnection voltage because AC power has failed
for a long time.
Procedure
Step 1 If the power supply is manually disconnected, manually connect the power supply and check
whether the alarm is cleared.
 If yes, no further action is required.threshold.
Step 2 Check the disconnection voltage setting. If it is incorrect, reset it and check whether the alarm
is cleared.
Step 3 Check whether the battery voltage drops to the load disconnection voltage because AC power
has failed for a long time.
----End

Description
Attribute
20163 Major ADAC

Possible Causes


for a long time.
Procedure
is cleared.
----End

Description
Attribute
20164 Major ADAC

Possible Causes
for a long time.

Procedure
is cleared.
----End

Description
Attribute
20165 Major ADAC

Possible Causes
for a long time.
Procedure

is cleared.
----End
5.20 Board High Temperature

Description
This alarm is generated if the board temperature exceeds 105degC.
Attribute
20167 Major ADAC

Loads may experience a power failure.
Possible Causes
The board temperature is high due to overload.
Procedure
----End
5.21 Board High Temperature Protection

Description
Board protection is triggered due to high temperature.

Attribute
20168 Major ADAC

Loads may experience a power failure.
Possible Causes
The board temperature is too high due to overload.
Procedure
----End

Alarm Handing Guide 6 DCDB Group
6 DCDB Group
6.1 All DCDBs Fail to Communicate

Description
The SMU generates the alarm if all DCDBs fail to communicate.
Attribute
20201 Major ADAC

No DCDBs can be monitored.
Possible Causes
 All DCDBs are faulty.
 The monitoring module is faulty.
Procedure
Step 1 Replace all DCDBs and check whether the alarm is cleared.
Step 2 Reset the monitoring module and check whether the alarm is cleared.
Step 3 Replace the monitoring module and check whether the alarm is cleared.
----End

Alarm Handing Guide 6 DCDB Group
6.2 DCDB Missing

Description
After the SMU restarts, it detects that the number of DCDBs is less than the maximum
number of DCDBs detected before the restart.
Attribute
20202 Major ADAC

The missing DCDB is not controlled by the SMU.
Possible Causes
 The DCDB is removed.
Procedure
Step 1 Check whether the DCDB is removed.
 If yes, reinstall the DCDB.
Step 2 Check whether the DCDB fails to work.
 If yes, replace the DCDB.
----End

Alarm Handing Guide 7 Mains Power
7 Mains Power
7.1 Mains Failure

Description
 In the single-phase system, the AC voltage is less than 50 V for 20 seconds.
 In the three-phase system, the AC voltages of phase A, phase B, and phase C are all less
than 50 V for 20 seconds.
 In the three–live wire system, the L1-L2 line voltage, L2-L3 line voltage, and L3-L1 line
voltage are all less than 50 V for 20 seconds.
Attribute
1550 Minor ADAC

The DG or the battery supplies power. If no countermeasure is adopted, the power supply will
be disconnected in the case of a lengthy AC power failure.
Possible Causes
 An AC power failure occurs.
 The AC input circuit breaker is OFF.
Procedure
Step 1 Measure the AC input voltage and check whether there is no AC input.
Step 2 Check whether the AC input circuit breaker is OFF.

 If yes, check and repair the AC power distribution, and then switch on the circuit breaker.
----End
7.2 Over Voltage

Description
This alarm is generated when the AC voltage exceeds the overvoltage alarm threshold.
Attribute
1579 Minor Fault

The device may be damaged or experience a power failure.
Possible Causes
 The AC voltage is high.
 The AC overvoltage alarm threshold is set inappropriately.
Procedure
Step 1 Check whether the AC voltage is too high.
 If yes, solve the problem of high AC voltage.
Step 2 Check whether the AC overvoltage alarm threshold is set appropriately.
 If no, reset the alarm threshold.
----End
7.3 Under Voltage

Description
This alarm is generated when the AC voltage is below the undervoltage alarm threshold.

Attribute
1578 Minor Fault

The power system may experience a power failure.
Possible Causes
 The AC voltage is low.
 The AC undervoltage alarm threshold is set inappropriately.
Procedure
Step 1 Check whether the AC voltage is too low.
 If yes, solve the problem of low AC voltage.
Step 2 Check whether the AC undervoltage alarm threshold is set appropriately.
 If no, reset the alarm threshold.
----End
7.4 Phase L1 Overvoltage

Description
This alarm is generated if the AC L1 phase voltage exceeds the overvoltage alarm threshold.
Attribute
1580 Minor ADAC

The equipment may be damaged and the power supply may be disconnected.
Possible Causes
 The phase voltage for phase L1 exceeds the overvoltage alarm threshold.
 The AC overvoltage alarm threshold is not properly set on the SMU.
 The AC detection device is faulty.

Procedure
Step 1 Check whether the phase voltage for phase L1 is abnormal.
Step 2 Check whether the AC overvoltage alarm threshold is not properly set on the SMU.
Step 3 Check whether the AC detection device is faulty.
 If yes, replace the AC detection device.
----End

Description
Attribute
1581 Minor ADAC

Possible Causes
Procedure


----End

Description
Attribute
1582 Minor ADAC

Possible Causes
Procedure
----End

7.7 Phase L1 Undervoltage

Description
This alarm is generated if the AC L1 phase voltage is below the undervoltage alarm threshold.
Attribute
1583 Minor ADAC

Power supply to the site may be disconnected.
Possible Causes
 The phase voltage for phase L1 is below the undervoltage alarm threshold.
 The AC undervoltage alarm threshold is not properly set on the SMU.
Procedure
Step 2 Check whether the AC undervoltage alarm threshold is not properly set on the SMU.
----End

Description

Attribute
1584 Minor ADAC

Possible Causes
Procedure
----End

Description
Attribute
1585 Minor ADAC


Possible Causes
Procedure
----End
7.10 Phase L1 Failure

Description
This alarm is generated if AC input phase L1 is open.
Attribute
1586 Minor ADAC

Possible Causes
 Power supply to phase L1 is disconnected.
 The circuit breaker for phase L1 is OFF.
Procedure


Step 2 Check whether the circuit breaker for phase L1 is OFF.
 If yes, check and repair the power distribution, and then switch on the circuit breaker.
----End

Description
Attribute
1587 Minor ADAC

Possible Causes
Procedure


----End

Description
Attribute
1588 Minor ADAC

Possible Causes
Procedure
----End
7.13 Over Frequency

Description
This alarm is generated if the AC frequency exceeds the alarm threshold.

Attribute
1589 Major ADAC

Abnormal mains power affects power supply safety.
Possible Causes
 The overfrequency alarm threshold is incorrectly set.
 The mains power is faulty.
Procedure
Step 1 Check whether the overfrequency alarm threshold is incorrectly set.
Step 2 Inspect the mains power and check whether the alarm is cleared.
----End
7.14 Under Frequency

Description
This alarm is generated if the AC frequency is below the alarm threshold.
Attribute
1590 Major ADAC

Abnormal mains power affects power supply safety.
Possible Causes
 The underfrequency alarm threshold is incorrectly set.
 The mains power is faulty.

Procedure
Step 1 Check whether the underfrequency alarm threshold is incorrectly set.
Step 2 Inspect the mains power and check whether the alarm is cleared.
----End

Alarm Handing Guide 8 Site Unit
8 Site Unit
8.1 Unknown System Type

Description
The SMU generates this alarm if the current system type is unknown.
Attribute
10131 Critical ADAC

The SMU controls the power system by using default parameter values that may not match
the power system.
Possible Causes
No power system type is selected.
Procedure
Step 1 Check the cabinet system type, correctly set the system type on the WebUI, and check
----End

8.2 AC Loop Fault

Description
This alarm is generated if the single-phase, three-phase, or three-live-wire voltage of the
mains power or DG is normal (198–253 V) but that of the power system is abnormal for 3
minutes or longer.
Attribute
15282 Major ADMC

The absence of rectifier output may cause insufficient power supply of the power system.
Possible Causes
 An AC branch after devices such as the ATS is faulty or has an open phase.
 Rectifiers are faulty, which causes a detection error.
Procedure
Step 1 Check whether an AC loop is abnormal.
 If yes, rectify the branch fault.
Step 2 Check whether the single-phase AC input circuit breaker is OFF.
 If yes, check and repair the AC power distribution, and then switch on the circuit breaker.
----End
8.3 Mobile D.G. Required

Description
The busbar voltage is less than or equal to the DC undervoltage alarm threshold of the battery
plus 1 V, a DG does not exist, and the AC power failure lasts for 5 minutes.
Attribute
15283 Major ADAC


The power supply to the system is insufficient, and the system may experience a power
failure.
Possible Causes
 After the AC power failure lasts for a long time, the battery backup power is insufficient.
 The DG is faulty.
Procedure
Step 1 Connect a mobile DG and start it. Then check whether the alarm is cleared.
----End
8.4 Insufficient Site Li-Batt Supply

Description
This alarm is generated when the lithium battery configuration is insufficient.
Attribute
61596 Major ADAC

Batteries cannot provide backup power or the backup time is insufficient, which may cause
power failures.
Possible Causes
 The lithium battery configuration is inappropriate.
 The reserved SOC for peak shaving in the current lithium battery configuration is
inappropriate.
Procedure
Step 1 Check whether the lithium battery configuration is appropriate.
 If yes, go to Step2.
 If no, resolve the lithium battery configuration problem and go to Step3.
Step 2 Check whether the reserved SOC for peak shaving is appropriate.
 If yes, go to Step3.

 If no, set the reserved SOC for peak shaving appropriately and go to Step3.
Step 3 Manually clear the alarm.
----End

Alarm Handing Guide 9 UIM
9 UIM
9.1 Temp1 High Temperature

Description
When detecting that the ambient temperature exceeds the high temperature alarm threshold,
the SMU generates a High Temperature1 alarm.
Attribute
21935 Minor ADAC

Power system performance and reliability will deteriorate because the power system operates
at high temperatures.
Possible Causes
 The ambient temperature exceeds the alarm threshold.
 The high ambient temperature alarm threshold is not properly set.
 The ambient temperature sensor is faulty.
Procedure
Step 1 Check whether temperature control devices such as the fan and air conditioner are abnormal.
Step 2 Check whether the high ambient temperature alarm threshold is not properly set.
Step 3 Replace the ambient temperature sensor and check whether the alarm persists.


----End
9.2 Temp1 Low Temperature

Description
When detecting that the ambient temperature is below the low temperature alarm threshold,
the SMU generates a Low Ambient Temperature alarm.
Attribute
21937 Minor ADAC

Power system performance and reliability will deteriorate because the power system operates
at low temperatures.
Possible Causes
 The ambient temperature exceeds the alarm threshold.
 The low ambient temperature alarm threshold is not properly set.
 The ambient temperature sensor is faulty.
Procedure
Step 1 Check whether temperature control devices such as the fan and air conditioner are abnormal.
Step 2 Check whether the low ambient temperature alarm threshold is not properly set.
Step 3 Replace the ambient temperature sensor and check whether the alarm persists.
----End

9.3 DIN1 Alarm

Description
When detecting that the detection level for the dry contact is consistent with the alarm
condition, the SMU generates a DIN1 Alarm.
Attribute
21939 Minor ADAC

The devices connecting to the dry contact inputs cannot work properly.
Possible Causes
 Devices connecting to the dry contact inputs are faulty.
 Alarm conditions for the dry contact inputs are incorrectly set.
Procedure
Step 1 Maintain the device connecting to the dry contact input and check whether the alarm persists.
Step 2 Check whether the alarm condition for the dry contact input is incorrectly set.
 If yes, reset the alarm condition.
----End
9.4 DIN2 Alarm

Description
Attribute
21940 Minor ADAC


Possible Causes
Procedure
----End
9.5 DIN3 Alarm

Description
Attribute
21941 Minor ADAC

Possible Causes
Procedure

----End
9.6 DIN4 Alarm

Description
Attribute
21942 Minor ADAC

Possible Causes
Procedure
----End

Alarm Handing Guide 10 Temp and Humid Sensor
10 Temp and Humid Sensor

Description
The SMU generates this alarm if the temperature and humidity sensor fails to communicate.
Attribute
17451 Minor ADAC

The SMU cannot collect the ambient temperature and humidity.
Possible Causes
 The communications cable is disconnected from or in poor contact with the device.
 The device fails to work.
Procedure
Step 1 Check whether the communications cable is in poor contact with the device.
 If yes, reconnect the communications cable.
Step 2 Check whether the device fails to work properly.
 If yes, replace the device.
----End

10.2 High Ambient Temperature

Description
The ambient temperature exceeds the high temperature alarm threshold.
Attribute
17452 Minor ADAC

The performance and reliability of the power system will deteriorate if it works in a
high-temperature environment.
Possible Causes
 The temperature control device is faulty, and the ambient temperature is high.
 The high ambient temperature alarm threshold is incorrectly set.
 The temperature and humidity sensor is faulty.
Procedure
Step 1 Check whether the temperature control device, such as the fan or air conditioner, is abnormal.
 If yes, maintain the temperature control device.
Step 2 Check whether the high ambient temperature alarm threshold is incorrectly set.
Step 3 Replace the temperature and humidity sensor and check whether the alarm is cleared.
----End
10.3 Low Ambient Temperature

Description
The ambient temperature is below the low temperature alarm threshold.

Attribute
17453 Warning ADAC

low-temperature environment.
Possible Causes
 The ambient temperature is low or the heating device does not work.
 The low ambient temperature alarm threshold is incorrectly set.
Procedure
Step 1 Check whether the temperature control device, such as the heater, is abnormal.
Step 2 Check whether the low ambient temperature alarm threshold is incorrectly set.
----End
10.4 Very High Ambient Temperature

Description
The ambient temperature exceeds the very high temperature alarm threshold.
Attribute
17454 Major ADAC


high-temperature environment.
Possible Causes
 The temperature control device is faulty, and the ambient temperature is high.
 The very high ambient temperature alarm threshold is incorrectly set.
 The temperature sensor is faulty.
Procedure
Step 1 Check whether the temperature control device, such as the fan or air conditioner, is abnormal.
Step 2 Check whether the very high ambient temperature alarm threshold is incorrectly set.
Step 3 Replace the temperature sensor and check whether the alarm is cleared.
----End
10.5 High Ambient Humidity

Description
The ambient humidity exceeds the high humidity alarm threshold.
Attribute
17455 Warning ADAC

high-humidity environment.
Possible Causes
 The ambient humidity is high.
 The high ambient humidity alarm threshold is incorrectly set.

Procedure
Step 1 Check whether the ambient environment is wet.
Step 2 Check whether the high ambient humidity alarm threshold is incorrectly set.
----End
10.6 Low Ambient Humidity

Description
The ambient humidity is below the low humidity alarm threshold.
Attribute
17456 Warning ADAC

None.
Possible Causes
 The ambient environment is dry.
 The low ambient humidity alarm threshold is incorrectly set.
Procedure
Step 1 Check whether the ambient environment is dry.
Step 2 Check whether the low ambient humidity alarm threshold is incorrectly set.

----End

Alarm Handing Guide 11 Door Sensor
11 Door Sensor
11.1 Door Open Alarm

Description
When detecting that the cabinet door of the power system is open, the SMU generates a Door
Alarm.
Attribute
5152 Major ADAC

The power system has potential troubles.
Possible Causes
 The cabinet door of the power system is open.
 The connector on the door status sensor cable is loose.
 The door status sensor is faulty.
Procedure
Step 1 Close the cabinet door of the power system and check whether the alarm is cleared.
Step 2 Check whether the connector on the door status sensor cable is loose.
 If yes, secure the connector.
Step 3 Replace the door status sensor and close the cabinet door, and then check whether the alarm is
cleared.

Alarm Handing Guide 11 Door Sensor

----End

Alarm Handing Guide 12 Water Sensor
12 Water Sensor
12.1 Water Alarm

Description
When detecting water in the power system cabinet, the SMU generates a Water Alarm.
Attribute
5250 Critical ADAC

Possible Causes
 Water intrudes into the cabinet.
 The water sensor is faulty.
Procedure
Step 1 Check whether water intrudes into the cabinet.
 If yes, eliminate water from the cabinet.
Step 2 Replace the water sensor and check whether the alarm persists.
----End

Alarm Handing Guide 13 Smoke Sensor
13 Smoke Sensor
13.1 Smoke Alarm

Description
When detecting smoke in the power system cabinet, the SMU generates a Smoke Alarm.
Attribute
5200 Critical ADAC

Possible Causes
 There is smoke inside the cabinet.
 The smoke sensor is faulty.
Procedure
Step 1 Check whether there is smoke inside the cabinet.
 If yes, shut down the power system and rectify the fault.
Step 2 Replace the smoke sensor and check whether the alarm is cleared.
----End

Alarm Handing Guide 14 Controller
14 Controller
14.1 SMU Fault

Description
When detecting a fault in itself, the SMU generates an SMU Fault alarm.
Attribute
21001 Major ADAC

The system operating status cannot be monitored.
Possible Causes
The SMU is faulty.
Procedure
Step 1 Replace the SMU and check whether the alarm persists.
----End
14.2 Insufficient Alarm Space

Description
The SMU generates an alarm when the space for storing historical alarms will soon be used
up.

Attribute
21002 Warning ADAC

Earlier historical alarms will be overwritten and need to be exported in time.
Possible Causes
The number of historical alarms is about to reach the upper threshold.
Procedure
Step 1 Export historical alarms in time.
----End
14.3 Abnormal System Voltage Check

Description
When detecting an abnormal system voltage, the SMU generates an Abnormal System
Voltage Check alarm.
Attribute
21003 Major ADAC

The SMU fails to monitor and control the system voltage.
Possible Causes
The system hardware is faulty.
Procedure
Step 1 Contact Huawei technical support.
----End

14.4 Abnormal System Current Check

Description
When detecting an abnormal system current, the SMU generates an Abnormal System Current
Check alarm.
Attribute
21004 Major ADAC

The SMU fails to monitor and control the system current.
Possible Causes
The system hardware is faulty.
Procedure
----End
14.5 Traffic Fluctuation Alarm

Description
This alarm is generated when the daily traffic of the SIM card exceeds the threshold.
Attribute
15306 Warning ADAC

Too much data will be reported to the NMS.
Possible Causes
Too much data is reported to the NMS.
Procedure

----End
14.6 Offline Early Warning

Description
This alarm is generated when operations that may cause high CPU usage are performed on the
SMU, the network conditions of the local carrier are poor, or the signal strength is poor due to
improper antenna installation.
Attribute
61652 Minor ADAC

None
Possible Causes
 The CPU usage is higher than 90% for more than 24 hours.
 The dialing mode changes more than three times within 1 hour.
 The signal is weak for more than 24 hours.
Procedure
Step 1 Adjust the antenna.
Step 2 Contact the local carrier to optimize the network.
Step 3 If the CPU usage is high, contact Huawei technical support.
----End

Alarm Handing Guide 15 AC Distribution
15 AC Distribution
15.1 AC Surge Protector Fault

Description
When detecting that an AC surge protective device (SPD) is faulty, the SMU generates an AC
SPD Fault alarm.
Attribute
10200 Major ADAC

The power system may be damaged in thunderstorms.
Possible Causes
The AC SPD is faulty.
Procedure
Step 1 Replace the AC input board, check whether the alarm is disappeared.
 If yes, no futher action is required.
 If no,, contact Huawei technical support.
----End
15.2 AC Failure
Description
When detecting that an AC power failure occurs, the SMU generates an AC Failure alarm.

Attribute
10202 Major ADAC

Possible Causes
 The AC power fails.
Procedure
----End

Description
When detecting that the AC phase voltage for phase L1 exceeds the overvoltage alarm
threshold, the SMU generates an AC Phase L1 Overvoltage alarm.
Attribute
10203 Minor ADAC

Possible Causes

Procedure
----End

Description
Attribute
10204 Minor ADAC

Possible Causes
Procedure
----End


Description
Attribute
10205 Minor ADAC

Possible Causes
Procedure
----End

Description
When detecting that the AC phase voltage for phase L1 is below the undervoltage alarm
threshold, the SMU generates an AC Phase L1 Undervoltage alarm.
Attribute
10206 Minor ADAC


Possible Causes
Procedure
----End

Description
Attribute
10207 Minor ADAC

Possible Causes
Procedure

----End

Description
Attribute
10208 Minor ADAC

Possible Causes
Procedure
----End

Description
When detecting that AC input phase L1 is open, the SMU generates an AC Phase L1 Failure
alarm.

Attribute
10209 Minor ADAC

Rectifiers cannot carry loads, which may cause battery discharge.
Possible Causes
 The AC L1 cable is not properly connected.
 The AC L1 cable is properly connected, but the power grid has an open phase.
 The AC L1 phase input circuit breaker is OFF.
 The rectifier connected to the L1 phase is faulty or removed.
Procedure
Step 1 Check whether the AC L1 phase input circuit breaker is OFF.
Step 2 Check whether the rectifier connected to the L1 phase is present. If it is absent, reinsert it and
check whether the alarm is cleared.
Step 3 Check whether the AC L1 cable is loosely connected.
 If yes, reconnect the AC L1 cable.
Step 4 Check whether the AC L1 mains voltage is normal.
 If no, rectify the power grid fault.
Step 5 Replace the rectifier connected to the L1 phase, and check whether the alarm is cleared.
----End

Description
alarm.

Attribute
10210 Minor ADAC

Possible Causes
Procedure
----End

Description
alarm.

Attribute
10213 Minor ADAC

Rectifiers cannot carry loads, which may cause battery discharge.
Possible Causes
Procedure
----End
15.12 Long AC Failure

Description
When detecting that an AC power failure lasts for more than 10 minutes, the SMU generates a
Long Mains Failure alarm.

Attribute
10212 Major ADAC

Possible Causes
 An AC power failure occurs.
Procedure
----End
15.13 Over AC Frequency

Description
 The power grid is abnormal.
 The overfrequency threshold is set inappropriately.
Attribute
61558 Major ADAC

The power supply capability of the system may be affected.
Possible Causes
 The overfrequency threshold is set inappropriately.

Procedure
Step 1 Check whether the AC frequency is abnormal.
----End
15.14 Under AC Frequency

Description
 The underfrequency threshold is set inappropriately.
Attribute
61559 Major ADAC

The power supply capability of the system may be affected.
Possible Causes
 The underfrequency threshold is set inappropriately.
Procedure
Step 1 Check whether the AC frequency is abnormal.
----End
15.15 AC Charge Abnormal

Description
This alarm is generated if the battery voltage is less than the battery voltage for DG startup
DOD for 10 minutes when the AC power is available.

Attribute
20816 Critical ADAC

 Battery strings cannot be charged.
 System power backup is affected.
 The system may not supply power to loads.
Possible Causes
 Battery cable connections are loose.
 Batteries are damaged.
Procedure
Step 1 Check whether cable connections are normal.
 If yes, reconnect the cables.
Step 2 Check whether batteries are damaged.
 If yes, replace the batteries.
----End

Alarm Handing Guide 16 DC Output Distribution
16 DC Output Distribution
16.1 LLVD1 Warning

Description
The power-off conditions are met, and the load low voltage disconnection (LLVD) route is
about to power off.
Attribute
20791 Major ADAC

The LLVD route is about to power off.
Possible Causes
The battery discharges due to a long AC power failure.
Procedure
Step 1 Check whether an AC power failure occurs.
----End

16.2 Load Fuse1 Broken

Description
When detecting that the load fuse is blown or the load circuit breaker is OFF, the SMU
generates a Load Fuse Break alarm.
Attribute
10170 Major ADAC

Power supply to the load connecting to the load circuit breaker or fuse is disconnected.
Possible Causes
 The load fuse is blown or the load circuit breaker is OFF.
 The load fuse or circuit breaker detection cable is disconnected.
Procedure
Step 1 Check whether the load fuse is blown or the load circuit breaker is OFF.
 If yes, check and repair the load, and then switch on the circuit breaker.
Step 2 Check whether the load fuse or circuit breaker detection cable is disconnected.
----End
16.3 Load Fuse2 Broken

Description
When detecting that the load fuse is blown or the load circuit breaker is OFF, the SMU
generates a Load Fuse Break alarm.
Attribute
10170 Major ADAC


Power supply to the load connecting to the load circuit breaker or fuse is disconnected.
Possible Causes
 The load fuse is blown or the load circuit breaker is OFF.
 The load fuse or circuit breaker detection cable is disconnected.
Procedure
Step 1 Check whether the load fuse is blown or the load circuit breaker is OFF.
 If yes, check and repair the load, and then switch on the circuit breaker.
Step 2 Check whether the load fuse or circuit breaker detection cable is disconnected.
----End
16.4 LLVD1 Contactor Fault

Description
This alarm is generated when load connection or disconnection cannot be controlled.
Attribute
15284 Major ADAC

The load may be powered off.
Possible Causes
The LLVD route is faulty and cannot be powered on or off.
Procedure
Step 1 Power on or off loads in manual mode, and check whether the alarm is cleared.
Step 2 Replace the subrack and check whether the alarm is cleared.


----End
16.5 DC Over Voltage

Description
When detecting that the DC voltage exceeds the overvoltage alarm threshold, the SMU
generates a DC Overvoltage alarm.
Attribute
10152 Major ADAC

The loads may be damaged or the power supply to loads may be disconnected.
Possible Causes
 Rectifiers are faulty.
 The DC overvoltage alarm threshold is not properly set.
Procedure
Step 1 Check whether certain rectifiers are faulty.
Step 2 Check whether the DC overvoltage alarm threshold is not properly set.
----End
16.6 DC Under Voltage

Description
When detecting that the DC voltage is below the undervoltage alarm threshold, the SMU
generates a DC Ultra Undervoltage alarm.

Attribute
10153 Major ADAC

The power system will stop powering loads for a short time.
Possible Causes
 The battery voltage is below the undervoltage alarm threshold because AC power fails
for a long time.
 The DC undervoltage alarm threshold is not properly set.
Procedure
Step 1 Check whether the battery voltage is below the undervoltage alarm threshold because AC
power fails for a long time.
Step 2 Check whether the DC undervoltage alarm threshold is not properly set.
----End
16.7 DC Ultra Over Voltage

Description
When detecting that the DC voltage exceeds the ultra overvoltage alarm threshold, the SMU
generates a DC Ultra Overvoltage alarm.
Attribute
10154 Major ADAC

The loads may be damaged or the power supply to loads may be disconnected.
Possible Causes
 Rectifiers are faulty.
 The DC ultra overvoltage alarm threshold is not properly set.

Procedure
Step 1 Check whether certain rectifiers are faulty.
Step 2 Check whether the DC ultra overvoltage alarm threshold is not properly set.
----End
16.8 DC Ultra Under Voltage

Description
When detecting that the DC voltage is below the ultra undervoltage alarm threshold, the SMU
generates a DC Ultra Undervoltage alarm.
Attribute
10155 Critical ADAC

The power system will stop powering loads for a short time.
Possible Causes
 The battery voltage is below the ultra undervoltage alarm threshold because AC power
fails for a long time.
 The DC ultra undervoltage alarm threshold is not properly set.
Procedure
Step 1 Check whether the battery voltage is below the ultra undervoltage alarm threshold because
AC power fails for a long time.
Step 2 Check whether the DC ultra undervoltage alarm threshold is not properly set.
----End

16.9 LLVD Disconnected

Description
This alarm is generated when loads are powered off after the batteries discharge to a certain
extent in the case of an AC power failure.
Attribute
61460 Major ADAC

The LLVD route is disconnected.
Possible Causes
1. Batteries discharge after long-time AC power failure.
Procedure
Step 1 Check whether there is an AC power failure.
----End

Alarm Handing Guide 17 Intelligent Air Conditioner
17 Intelligent Air Conditioner
17.1 Air Conditioner High Temperature

Description
The air conditioner detects that the ambient temperature exceeds the high temperature alarm
threshold.
Attribute
12351 Major ADAC

Power system performance and reliability will deteriorate if it operates at a high temperature.
Possible Causes
For details, see the air conditioner user manual.
Procedure
Step 1 Check whether the temperature control device, such as the fan or air conditioner, is
malfunctioning.
 If yes, maintain the temperature control system.
Step 2 Check whether the high temperature alarm threshold is incorrectly set for the air conditioner.
Step 3 Replace the temperature sensor and check whether the alarm is cleared.


----End
17.2 Internal Fan Fault

Description
The indoor unit is faulty.
Attribute
9350 Major ADAC

The air conditioner operating information cannot be monitored.
Possible Causes
For details, see the user manual related to the air conditioner.
Procedure
Step 1 For details, see the user manual related to the air conditioner.
----End
17.3 External Fan Fault

Description
The outdoor unit is faulty.
Attribute
9351 Major ADAC


Possible Causes
Procedure
----End
17.4 Compressor Fault

Description
The compressor is faulty.
Attribute
9353 Major ADAC

Possible Causes
Procedure
----End
17.5 Frequent High Pressure

Description
The air conditioner frequently works under high pressure.
Attribute
9365 Major ADAC


None.
Possible Causes
Procedure
----End

Description
The air conditioner fails to communicate with the SMU.
Attribute
9354 Major ADAC

Possible Causes
Procedure
----End
17.7 Frequent Low Pressure

Description
The air conditioner pressure remains low.

Attribute
9366 Major ADAC

Possible Causes
Procedure
----End
17.8 Non-Auto Mode Alarm

Description
When Intelligent DC Air Conditioner is adjusted to manual mode, this alarm appear.
Attribute
9368 Major ADAC

Intelligent DC Air Conditioner is unable to realize intelligent scheduling.
Possible Causes
Intelligent DC Air Conditioner is adjusted to manual mode.
Procedure
Step 1 Adjust Intelligent DC Air Conditioner to automatic mode, determine whether the alarm
recovery.
Step 2 Replace the Intelligent DC Air Conditioner with a new one determine whether the alarm
recovery.


----End
17.9 Compre Current Abnormal

Description
This alarm is generated if the input current of the air conditioner compressor is abnormal.
Attribute
9369 Minor ADAC

The air conditioner compressor will not work properly.
Possible Causes
Procedure
----End
17.10 Door Open

Description
This alarm is generated when the door of the power cabinet is open for a specified period.
Attribute
10821 Minor ADAC

The power system has potential safety hazards.

Possible Causes
 The door of the power cabinet is open.
 The door status sensor connector is loose.
 The door status sensor is faulty.
Procedure
Step 1 Close the door of the power cabinet and check whether the alarm is cleared.
Step 2 Check whether the door status sensor and its connector are unreliably installed.
 If yes, reinstall the sensor and its connector.
Step 3 Replace the door status sensor and close the cabinet door. Then check whether the alarm is
cleared.
----End

Alarm Handing Guide 18 Elock
18 Elock

Description
This alarm is generated when the SMU fails to communicate with the device.
Attribute
5852 Major ADAC

The SMU fails to control the opening of the electronic lock.
Possible Causes
 The cables of the electronic lock are faulty or loose.
 The controller is faulty.
 The electronic lock is faulty.
Procedure
Step 1 Check whether the cables are loose.
 If yes, replace or reconnect the cables of the involved electronic lock, and check whether
the alarm is cleared.
Step 2 Replace the electronic lock, and check whether the alarm is cleared.
Step 3 Replace or reconnect the communication expansion board, and check whether the alarm is
cleared.


Step 4 Replace the SMU and check whether the alarm is cleared.
----End
18.2 Normal Unlock Alarm

Description
The door is unlocked by swiping a card or delivering a command from the WebUI, LUI, or
NetEco.
Attribute
5586 Warning ADAC

The power system has security threats.
Possible Causes
The door is unlocked by swiping a card or delivering a command from the WebUI, LUI, or
NetEco.
Procedure
Step 1 Check whether a person has unlocked the door.
 If yes, the alarm is normal. Clear it.
Step 2 Check whether the electronic lock is abnormal.
 If yes, rectify the fault.
----End

18.3 Abnormal Unlock Alarm

Description
This alarm is generated when the door is unlocked by a key.
Attribute
5587 Major ADAC

The power system has security threats.
Possible Causes
The door is unlocked by a key.
Procedure
Step 1 Check whether a person has unlocked the door with a key.
 If yes, clear the alarm.
----End

Alarm Handing Guide 19 ATS
19 ATS
19.1 Hardware Fault

Description
The SMU detects that the ADE1 and ADE2 alarm parameters reported by the ATS are 1.
Attribute
107 Major ADAC

The ATS fails to perform normal functions such as switching.
Possible Causes
The ATS ADE chip is faulty.
Procedure
Step 1 Check whether the ATS ADE chip is faulty.
Step 2 Replace the ADE chip and check whether the alarm is cleared.
----End

19.2 ATS Switch Failure

Description
The SMU detects that the contactor alarm parameter reported by the ATS is 1.
Attribute
122 Major ADAC

The ATS fails to switch.
Possible Causes
The ATS contactor is faulty.
Procedure
Step 1 Check whether the ATS contactor is faulty.
Step 2 Replace the contactor and check whether the alarm is cleared.
----End
19.3 AC N Wire Fault

Description
This alarm is generated if the SMU detects that the ATS reports 1 for the alarm bit indicating
no neutral wire for AC input 1 or no neutral wire for AC input 2.
Attribute
19753 Major ADAC

The ATS service life will be affected if the ATS frequently switches between two power
inputs.

Possible Causes
The AC neutral cable is loose or not connected.
Procedure
Step 1 Check the AC power cables to the ATS. Ensure that the neutral cable is reliably connected
and check whether the alarm is cleared.
----End

Description
The communications cable between the ATS and the SMU is loose.
Attribute
19751 Major ADAC

The SMU cannot control the ATS to switch.
Possible Causes
The communications cable between the automatic transfer switch (ATS) and the SMU is
loose.
Procedure
Step 1 Replace the communications cable between the ATS and the monitoring module and check
----End
19.5 AC SPD Fault

Description
The SMU detects that the corresponding alarm parameter reported by the ATS is 1.

Attribute
19752 Major ADAC

The SMU cannot control the ATS to switch.
Possible Causes
 The detection cable terminal of the AC surge protective device (SPD) of the ATS is
loose.
 The AC SPD of the ATS is faulty.
Procedure
Step 1 Check whether the detection cable terminal of the AC SPD of the ATS is loose, reconnect the
cable, and check whether the alarm is cleared.
Step 2 Replace the AC SPD and check whether the alarm is cleared.
----End

Alarm Handing Guide A Acronyms and Abbreviations
A Acronyms and Abbreviations
A
ADAC Automatically detected and automatically cleared
ATS AC transfer switch
D
DCDB DC distribution box
E
ESMU Energy storage management unit
L
LLVD Load low voltage disconnection
U
UIM User interface module
S
SMU Site monitoring unit

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Alarm Handing Guide

HUAWEI TECHNOLOGIES CO., LTD.

Trademarks and Permissions

Huawei Technologies Co., Ltd.

Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. i

About This Document

Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. ii

Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. iii

About This Document .................................................................................................................... ii

2 Lithium Battery Group ............................................................................................................... 11

Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. iv

3.6 Rectifier Shutdown ..................................................................................................................................................... 22

4 Rectifier Group ............................................................................................................................ 23

6 DCDB Group ............................................................................................................................... 44

Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. v

7.6 Phase L3 Overvoltage ................................................................................................................................................. 50

8 Site Unit ........................................................................................................................................ 58

10 Temp and Humid Sensor......................................................................................................... 67

11 Door Sensor ................................................................................................................................ 73

12 Water Sensor .............................................................................................................................. 75

Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. vi

14.5 Traffic Fluctuation Alarm ......................................................................................................................................... 79

16 DC Output Distribution .......................................................................................................... 93

17 Intelligent Air Conditioner ................................................................................................... 100

18 Elock .......................................................................................................................................... 107

Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. vii

18.1 Communication Failure .......................................................................................................................................... 107

19 ATS ............................................................................................................................................ 110

A Acronyms and Abbreviations ................................................................................................ 114

Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. viii

1.1 Communication Failure

Impact on the System

Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. 1

1.2 Low Temperature

Impact on the System

1.3 Discharge Over Temperature

Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. 2

Impact on the System

1.4 Charge Over Temperature

Impact on the System

1.5 Over Volt

Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. 3

Impact on the System

Impact on the System

Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. 4

 If no, contact Huawei technical support.

1.7 Heavy Load Warning

13766 Warning ADAC

Impact on the System

1.8 Upgrade Failed

Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. 5

Impact on the System

1.9 Discharge Low Temperature Protection

13793 Minor ADAC

Impact on the System

Issue 01 (2019-11-30) Copyright © Huawei Technologies Co., Ltd. 6

 If yes, maintain the temperature control devices.

1.10 Charge Low Temperature Protection