Appendix 1

Table 1 – Types of toxic emotion at workplace.

Types of Toxic Managers
Narcissistic Aggressive Rigid Impaired

Manipulated
Anger
Frustration
Inadequacy
Helplessness
Fear
Guilt
Depression
Resentment
Overwhelmed
Disgust
Demoralized
absenteeism
Shame and blame
Sexism remark
Embarrassment
Sadness

I
 Appendix 2

Figure 1: Team Development Model of West.

II
 Appendix 3

Figure 5: Conflict-Intensity Continuum (Robbins, 2005)

III