Engagement & Inclusiveness

Strategic Direction

 We are an organization of choice for talented people

 We are engaged with our patients and their families
 We build collaborative partnerships and integration opportunities to improve
patient experience and outcomes
 We respect the diversity of the people we serve, including our Indigenous and
Francophone communities
Strategic Objectives

 Develop high-performing leaders

 Create partnerships and integration that improve patient experience and
outcomes throughout their
healthcare journey
 Build accountability and recognition systems
 Invest in our peoples’ development and learning
 Develop processes for engaging people
Quality & Safety
Strategic Direction

 We ensure the safety of our patients, people and volunteers

  We improve patient experience and outcomes through high quality, inter-
professional care based on innovation and best practices
Strategic Objectives

 Improve safety & well-being for our people and patients

 Create a culture of best practices and evidence-based practices
Accountability & Sustainability
Strategic Direction

 We advance our strategic priorities through the responsible and purposeful use
of resources
 We are accountable to our people, stakeholders and patients we serve
 We grow our programming to align with community needs
Strategic Objectives

 Leverage technology to improve patient experience and timely access to

information
 Responsible financial and resource management
 Building capacity through teaching and mentorship