Republic of the Philippines

Department of Justice
National Prosecution Service
OFFICE OF THE PROVINCIAL PROSECUTOR
ILOCOS SUR
Tagudin Sub-Office, Tagudin, Ilocos Sur

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CITIZEN’S CHARTER
FRONTLINE SERVICES
I. PROSECUTOR’S CLEARANCE / CERTIFICATION
Requirements:
 Personal appearance of the securing party
 Community Tax Certificate or any valid ID
 Documentary Stamp

Period when to avail : MONDAY TO FRIDAY 8 AM TO 5 PM

Process:
Name of the
The Client Shall: The Service Provider Shall:
Service Provider:
1. Present the required document 1. Receive and check the
completeness of requirements Gelai
and prepare the clearance
2. Interview client and sign the Gelai /
clearance or certification Prosecutor In-Charge
2. Receive document 3. Seal clearance/certification and
Gelai
release to client
Duration of service : 5 to 10 minutes

II. ADMINISTRATION OF OATH

Requirements:
 Personal appearance of the securing party
 Community Tax Certificate or any valid ID
 Document(s) to be sworn to

Period when to avail : MONDAY TO FRIDAY 8 AM TO 5 PM

Process:
Name of the
The Client Shall: The Service Provider Shall:
Service Provider:
1. Present the document(s) for 1. Receive and check the
jurat document(s) and affix facsimile Gelai
of the prosecutor in-charge
2. Proceed to the Prosecutor In- 2. Interview client, Administer Prosecutor In-
charge Oath and affix signature Charge
3. Receive document (s) 3. Seal document(s) and release to
Gelai
client
Duration of service : 5 to 10 minutes

III. RECEIVING OF COMPLAINT

Requirements:
 Investigation Data Form (IDF)
 Complaint and other required attachments
 1 respondent – 7 copies including original, additional one copy per respondent.
 Document(s) must be arranged in collated set
 Requirements for Administration of Oath

Period when to avail : MONDAY TO FRIDAY 8 AM TO 5 PM

Process:
Name of the
The Client Shall: The Service Provider Shall:
Service Provider:
1. Submit the complaint and its 1. Receive and check the
attachments completeness of the documents
and prepare for Administration Gelai
of oath (IDF, Sworn
Statement(s) / Affidavit
2. Proceed to the Prosecutor In- 2. Interview client(s) and Prosecutor In-
charge Administer Oath Charge
3. Receive the file copy OR File 3. Seal document(s) and receive
personally the complaint to the complaint for forwarding Gelai
main Office
4. Forward the complaint to the
Gelai
main office to be docketed
Duration of service : Filing - 15 to 30 minutes;
Forwarding of complaints – 2-3 days depending on the courier

IV. INQUEST INVESTIGATION

Requirements:
 Investigation Data Form (IDF)
 Complaint and other required attachments
 1 respondent – 7 copies including original, additional one copy per respondent.
 Document(s) must be arranged in collated set

Process:
Name of the
Procedure: The Service Provider Shall:
Service Provider:
 1. Evaluation of the case
Fill up IDF
2. Reception of complaint
documents for docketing
3. Inquest procedure proper
4. Receive file copy
1. Evaluate if the complaint is for Prosecutor In-Charge
Inquest Procedure of for (Any of the available
Preliminary Investigation prosecutor)
2. Administer oath Gelai / Inquest
Prosecutor
3. Resolution and Information Inquest Prosecutor
4. File the Information to the
Gelai
proper court

V. PRELIMINARY INVESTIGATION
Requirements:
 Investigation Data Form (IDF)
 Complaint and other required attachments
 1 respondent – 7 copies including original, additional one copy per respondent.
 Document(s) must be arranged in collated set

Process:
Name of the
Procedure: The Service Provider Shall:
Service Provider:
1. Forward complaints received 1. Receive and docket complaint RECORDS OFFICER
to the main Office received (Main Office)
2. Evaluation and assignment of 2. To be raffled every Friday PROS. ROBERT V.
cases CANOSA Provincial
Prosecutor
3. Turn over of cases to the 3. Issuance of summons and
Designated
designated prosecutor and subpoenas
Prosecutor’s Staff
staff
4. Resolution of the case 4. Preliminary investigation proper Investigating
Prosecutor
5. Review action 5. Approval/Disapproval of PROS. ROBERT V.
Resolution CANOSA Provincial
Prosecutor
5.1. Resolution finding Probable Cause or Dismissing the case
Possible action : Motion for Reconsideration / Petition by Respondent
Note : It must be filed within FIFTEEN (15) DAYS upon receipt of the
Resolution otherwise EITHER the necessary Information will be filed on the
proper court (Probable Cause findings) OR the case will be considered
dismissed.
5.2. Resolution of Motion for Reconsideration / Appeal finding probable cause
Filing of corresponding Information to the proper court.
5.3. Resolution of Motion for Reconsideration / Appeal
End of case
Duration of Service :
Preliminary Investigation Proper/Review of Action – 60 to 90 days
Resolution on Motion for Reconsideration – 30 days

Procedure of complaint in filing complaints against OPP employees : Submit written

complaint to the Office of the Provincial Prosecutor of Ilocos Sur, Vigan City (Main Office) and it will
be forwarded to the Regional Prosecutor’s Office, San Fernando City, La Union for proper
investigation.

OPP IS – Tagudin contact nos. :

0927-819-35-32 / 0950-227-73-45
(Monday to Friday 8AM to 5PM except for inquest)