17.2.

0 WORKSHOP ORGANISATION AND MANAGEMENT

17.2.1 INTRODUCTION
This unit is intended to equip the trainee with knowledge,
skills and attitudes relating to management of resources
production, marketing and industrial relations.

17.2.2 GENERAL OBJECTIVES

By the end of the unit, the trainee should be able to:
a) appreciate importance of proper management methods.
b) apply management skills
c) embrace quality control and inspection checks
d) understand company law and industrial relations
e) acquire proper marketing skills

17.2.3 MODULE UNIT SUMMARY AND TIME

ALLOCATION

WORKSHOP ORGANISATION AND MANAGEMENT

Code Sub- Content Time
Module Unit Hrs
17.2.1 Management • Definition of management 6
Concepts • Functions of management
• Contribution of pioneers of
management
• Role of industries in society
17.2.2 Production, • Distinction between production, 6
Planning and planning and control
Control • Types of production, planning and
control
• Objectives of production, planning
and control
• Documents in production, planning
and control
• Stages in production, planning and
control
• Factors to maximize productivity
17.2.3 Work Study • Definition of work-study 8
• Techniques of work-study
• Objectives of work-study
• Operating time and comparative

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 time processes
• Factors affecting plant and
machinery layout
17.2.4 Quality • Principles of quality control 6
Control and • Objectives of inspection
Inspection • Importance of inspection
• Inspection methods
17.2.5 Procurement • Direct costs 4
• Indirect costs
• Job costing
• Functions of purchasing
• Elements of stock control
• Tendering process
17.2.6 Marketing • Definition of marketing 6
• Importance of marketing
• Distribution and sales promotion
methods
• Factors determining consumer
behavior
17.2.7 Company • Legislation on company 9
Law and • Law of contracts
Industrial • Law of torts
Relations • Historical development of industry
• Legal requirements of industry in
Kenya
• Wages and working conditions
Total Time 44

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17.2.1 MANAGEMENT Competence
CONCEPTS The trainee should have
the ability to:
Theory i) Display knowledge
of the management
17.2.1T0 Specific Objectives structure in his/her
By the end of the sub- place of work
module unit, the trainee ii) Create good
should be able to: organization
a) define term structure in place of
management work
b) outline functions of iii) Display
management management skills
c) explain the in place of work
contributions of the
pioneers of Suggested learning
management in the resources
development of i) Charts
management ii) Text books
d) explain the role of iii) Audio visual aids
industry in the iv) Internet
society.
17.2.2 PRODUCTION
Content PLANNING AND
17.2.1T1 Definition of CONTROL
management
17.2.1T2 Functions of 17.2.2T0 Specific Objectives
management By the end of the sub-
i) Forecasting module unit, the trainee
ii) Planning should be able to:
iii) Organizing a) distinguish between
iv) Motivating production planning
v) Coordinating and control
vi) Controlling b) explain types and
17.2.1T3 Contribution of pioneers objectives of
of management production planning
i) Reter Drucker and control
ii) Rensis c) state documents
iii) Chris Argyris required in
iv) Hezberg production planning
17.2.1T4 Role of industry and control
Social services

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 d) explain stages of xii) Continuous
production planning production
and control xiii) Effective use of
e) explain the factors manpower and
which maximize equipment
productivity. xiv) Prevention of bottle
necks
Competence xv) Raw materials and
The trainee should have work in progress
the ability to Select 17.2.2T3 Documents in
suitable production production, planning
method and control
i) Employ production, i) work order ( route
planning and control card)
documents ii) demand note
iii) control sheet
Competence iv) delivery notes
The trainee should have v) progress or make
the ability to: notes
i) carry out work study 17.2.2T4 Stages in production,
ii) select plant and planning and control
machinery layout i) scheduling
ii) loading
Content iii) materials
17.2.2T1 Distinction between iv) dispatching
production planning and v) progressing
control 17.2.2T5 Maximum productivity
17.2.2T2 Types and objectives of i) sales
production, planning ii) research
and control iii) production
i) Types efficiency
ii) Job iv) employees disputes
iii) Batch v) plant and machinery
iv) Process in use
v) Plan Suggested Learning
vi) Mass Resources
vii) Charts i) charts
viii) Job tickets ii) production, planning
ix) Corrective and control
x) Objectives documents
xi) Delivery dates iii) internet

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17.2.3 WORK STUDY 17.2.3T5 Factors considered for
plant and machinery
17.2.3T0 Specific Objectives layout
By the end of the sub- i) Type and purpose of
module unit, the trainee machines
should be able to: ii) Size and cost
a) define work study iii) Space
b) explain techniques iv) Flow of materials
of work study v) Transport entry and
c) state objectives of exit
work study vi) Power and water
d) distinguish between resource
operating times and vii) Noise segregation
comparative costs
e) processes Suggested learning
f) state factors resources
considered plant and i) Charts
machinery layout ii) Audio displays
iii) Industrial visits
Content
17.2.3T1 Definition of work- 17.2.4 QUALITY
study CONTROL AND
17.2.3T2 Techniques of work- INSPECTION
study
i) Method study 17.2.4T0 Specific Objectives
ii) Work measurement By the end of the sub-
17.2.3T3 Objectives of work- module unit, the trainee
study should be able to:
i) Productivity a) describe the
ii) Costs principles of quality
iii) Labour control
iv) Materials b) explain the
v) Machines objectives of
vi) Layout inspection
17.2.3T4 Operating time and c) explain the
comparative time importance of
processes inspection
i) Standard times d) describe inspection
ii) Experience of methods
operators
iii) Power consumption Content

191
17.2.4T2 Principles of quality e) explain tendering
control processes
17.2.4T3 Objectives of inspection
i) Efficiency Competence
ii) Dimension The trainee should have
iii) Appearance the ability to:
iv) Durability i) Estimate cost of
17.2.4T5 Importance of work
inspection ii) Compete in
i) Reputation tendering process
ii) Avoidance of iii) Enter in contract
unnecessary work iv) Procure material
iii) Incentive payment required for specific
iv) Location of faults contract
and avoidance of
poor Content
v) workmanship 17.2.5T1 Direct costs
17.2.4T6 Inspection methods i) Materials
i) Floor inspection ii) Labour
ii) Central inspection iii) Direct expenses
iii) Final inspection 17.2.5T2 Indirect costs
i) Storage
Suggested Learning ii) Selling
Resources iii) Distribution
i) Charts iv) Administration
ii) Audio displays 17.2.5T3 Calculation of cost of
iii) Industrial visits jobs
i) Direct costs
17.2.5 PROCUREMENT ii) Indirect costs
iii) Total cost
17.2.5T0 Specific Objectives 17.2.5T4 Purchasing functions
By the end of the sub i) Coordination
module unit, the trainee ii) Factors controlling
should be able to: purchasing
a) distinguish between iii) Purchasing networks
direct and indirect iv) quality of a
costs purchasing office
b) cost jobs 17.2.5T6 Stock control elements
c) explain functions of i) Scope of stock
purchasing control
d) explain elements of ii) Stores procedure
stock control

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 iii) Principles of stores 17.2.6T 2 Importance of
layout marketing
17.2.5T5 Tendering processes 17.2.6T 3 Distribution and sales
i) Forms of tender promotions methods
ii) Methods of 17.2.6T 4 Factors that determine
tendering consumer behaviour
iii) Bid documents
iv) Evaluation of bid Suggested learning
documents resources
v) Submission of bid i) Tender documents
documents ii) Charts
vi) Legislation iii) Internet facilities
governing tendering
vii) Legal contracts 17.2.7 COMPANY LAW
AND INDUSTRIAL
Suggested Learning RELATIONS
Resources
i) charts 17.2.7T0 Specific Objectives
ii) purchasing By the end of the unit,
documents the trainee should be
iii) internet able to:
a) explain the
17.2.6 MARKETING legislation on
company
17.2.6T0 Specific Objectives b) explain law of
By the end of the sub contracts
module unit, the trainee c) explain law of torts
should be able to: d) discuss historical
a) define the term development of
marketing industry
b) explain the e) state legal
importance of requirements of
marketing industry in Kenya
c) explain methods of f) explain wages and
distribution and sale working condition
promotions in industry
d) describe factors
affecting consumer Competence
behaviour The trainee should have
the ability to:
Content i) Bargain in industrial
17.2.6T 1 Definition of marketing disputes

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 ii) Formulate wages and 17.2.7T4 Historical development
salaries of industry
i) Evolution of trade
Contents union movement
17.2.7T1 Legislation on company ii) Pioneers of trade
i) Company formation union movement
ii) Types iii) Industrial disputes
iii) Limited liability iv) Procedure for
iv) Partnership solving industrial
v) Sole proprietorship disputes
vi) Methods of raising 17.2.7T5 Legal requirement for
capital industry
vii) Registration of i) Factory act special
company regulations
17.2.7T2 Law of contracts ii) Workman’s
i) Nature of contract compensation Act
ii) Type of contract 17.2.7T6 Wages and working
iii) Void conditions
iv) valid contract i) Wages
v) Element of a ii) Types of
contract remuneration
vi) Mutilating factors iii) Guidelines for
vii) Privacy of establishing
contracts salaries and wages
viii) Negotiable iv) Common
instruments remuneration
ix) Discharge of systems
contracts v) Working condition
x) Remedies vi) Condition of
17.2.7T3 Law of torts employment
i) Elements of torts vii) Fringe benefits
ii) Defence of tort
iii) Parties to tort Suggested learning
iv) Vicarious liability resources
v) Occupier’s liability i) Charts on function
vi) Strict liability of COTU, PRE and
vii) Special torts ILO
viii) Remedies ii) Internet
for torts iii) Newspapers
ix) Limitation of
action

194