University of Cambodia

School of Foreign Languages

COM101-Interpersonal Communication
Quiz on Non-Verbal Communication

Name: ………Kim Ouddommony…………………. Date: 27/04/2024

Ms. Marilou Dela Sierra Score: ……………

I. Multiple Choice. Write the answers on the blank. (5 marks)

1. _____ Which one of these is a form of non-verbal communication?
a. Group discussion b. talking professionally c. nodding head
2. _____ What are the methods of conveying messages non-verbally?
a. talking over the telephone b. sleeping c. giving a presentation
3. _____ Which one of these is not a form of non- verbal communication?
a. facial expressions b. gesture c. talking over the phone
4. _____ When someone asks to agree, what will be your response non-verbally?
a. slouching b. talking c. do thumbs up
5. _____ Non-Verbal communication is information communicated …….
a. without words b. with words c. with pictures only

II. Short-Answer Questions:

1. Provide 3 examples of emblems
a. The okay sign
b. Thumbs up
c. Shaking head
2. 4 Proxemics of distance
a. Intimate distance (0-18 inches)
b. Personal distance (1.5-4 feet)
c. Social distance (4-12 feet)
d. Public distance (12-25 feet)
3. 2 Types of Temporal Time
a. Formal time
b. Informal time

III. Questions: Answer the questions correctly. (30 marks)

1. Differentiate and explain Verbal and Non-Verbal communication.
2. Name at least 5 Channels of Nonverbal communication. Explain each.
3. In your own opinion, which is more important in communication, verbal or non-verbal messages?
Why do you think so?

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 Answer

1. Verbal communication involves the use of spoken or written words to convey a message or meaning.
Non-verbal communication, on the other hand, refers to communication through non-word means
such as body language, gestures, facial expressions, touch, eye contact, vocal tones, etc. Non-verbal
communication supplements verbal messages.

2. Five channels of nonverbal communication are:

 Facial expressions: communicated through smiling, frowning, raising eyebrows etc.

 Gestures: communicated through nodding, pointing, waving etc.
 Eye contact: communicated through maintaining or avoiding eye contact
 Posture: communicated through upright, relaxed, tense postures
 Touch: communicated through shaking hands, hugging, patting on back for reassurance

3. In my opinion, non-verbal communication is more important than verbal messages. Though words
are used to convey the main idea, it is the non-verbal cues that determine the true intention, emotion
and attitude behind the message. Tone of voice, body language and facial expressions give important
context that help understand the real meaning beyond just the words. They play a big role in
establishing trust and connection in communication. Hence non-verbal channels are very important
and sometimes convey more than what is actually spoken.

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