Professional Documents
Culture Documents
Nsd Pacu&Abtc Marjoriequilos Bdhaop2024
Nsd Pacu&Abtc Marjoriequilos Bdhaop2024
No. of blood units collected 1,000 1,000 1,000 1,000 4,000 snack for 60,000.00 60,000.00 60,000.00 60,000.00 MBD Team Leaders - Jan-Dec
donors Kiko, Rara, Lorraine
CORE FUNCTIONS
HOSPITAL SERVICES
Monitor and Implement a 95% of patients have a 1. Develop and implement a 100% of PACU services
analyze patient standardized process trans-out process from standardized process for achieved 95% of patients have a
flow and discharge for patient assessment Doctor's Orders within patient assessment and trans-out process from Doctor's
times to identify and transout planning 4 hours and attain an discharge planning, Orders within 4 hours and Attain
areas for average Aldrete score including the use of the an average Aldrete score of at
improvement and of at least 9 for patients Aldrete score. least 9 for patients before
implement before transout. transout.
necessary
changes.
PATIENT SAFETY
Preventing adverse 1. Establish a culture of Patient Safety 1. Implement a system for 0% Adverse events such as BT
events such as BT open communication anonymous error reporting error, sentinel and Medication
errors, sentinel and and reporting to identify and encourage staff to error, and 100 % staff adherence
medication errors, and address potential report near-misses. to patient safety protocols
and ensuring 100% errors.
staff adherence to
patient safety
protocols. 2. Regularly review and 2. Coordinated with the
update patient safety patient safety committee to
protocols based on review and update protocols
best practices and based on incident reports
incident reports. and best practices.
CUSTOMER SATISFACTION
Ensuring that 90% Implement a PACU Patient 1. Regularly review and 90% of PACU patients have
of PACU patients comprehensive patient- Satisfaction Survey. analyze patient satisfaction rated very satisfactory in PACU
rate their centric approach, data, identify trends, and Patient Satisfaction Survey
experience as very focusing on effective implement continuous
satisfactory in the communication, improvement initiatives to
PACU Patient personalized care, and maintain and enhance the
Satisfaction continuous overall satisfaction of PACU
Survey. improvement initiatives patients.
Incomplete Implement a robust E-Cart Inventory 1. Develop a checklist for Verified that no incidence of
inventory of drugs system for real-time regular audits and incomplete inventory of drugs
and supplies in the tracking and monitoring reconciliations and assign and supplies in E-cart
E-cart, leading to of E-cart inventory. responsibilities for
potential conducting audits and
disruptions in reconciliation activities.
patient care,
delays, and Conduct routine audits
compromised and reconciliations to
safety. promptly identify and
rectify discrepancies.
STAFFING
Ensuring that 1. Clearly define and Staffing 1. Regularly conduct a
100% of the PACU document the optimal thorough analysis of patient
Nursing Service staffing requirements census and acuity to
has adequate for each shift, determine the optimal
staffing during considering patient staffing levels for each shift.
each tour of duty. acuity, workload, and
industry standards.
2. Develop and 2. Ensure that the staff-to- 100% of PACU Nurse will have
communicate clear patient ratio meets or adequate staffing during on tour
policies and procedures exceeds established of duty
for staffing, ensuring standards and guidelines.
transparency and
consistency.
6. Reports 1. Define Clear Consistent and 1. Clearly outline the Timely submission of required
reporting process punctual delivery of reporting processes, reports to Assistant Chief Nurse
accurate reports within including the types of
the established reports required, submission
deadlines deadlines, and formatting
guidelines.
2. Regularly Monitor 2. Regularly check in with
Progress your nursing staff to monitor
the progress of report
completion.
3. Periodic Audits 3. Conduct periodic audits
of submitted reports to
ensure accuracy and
completeness.
Strategic Function
Support Function
Target Area
NURSING SERVICE
Priority problems Strategy Major Final Output
2. Adequate Area/ Expansion and Renovation Expanded and renovated General Ward
Spacing/Building 1. Collaborate with hospital unit with updated facilities and increased
administration to assess current capacity.
space and identify expansion
opportunities.
2. Develop a proposal for necessary
renovations and expansion, considering
patient capacity, privacy, and
comfort.
5. Infection Control Develop and Implement strict Infection Improved Infection control measures
control protocols to minimize the risk of and reduced infection rates
infection within General ward unit.
6. Patient Safety Implement measures to enhance patient Enhanced patient safety practices
safety within the General ward unit and reduced adverse events
Success Indicator / Target
Activity KPI
2024 2025
1. Assess current staffing levels Staffing levels completion rates Hire 20% of needed staff 50%
and identiy gaps
2. Develop a recruitment plan to fill
vacant positions
1. Inventory existing equipment and Equipment inventory, procurement Complete equipment Procure 50% of needed
assess their condition. completion rate inventory Equipment
2. Develop a procurment plan for
necessary medical equipment
3. Collaborate with the hospital's
procurement department to acquire
neede equipment
1. Identify training needs through Training completion rates, staff Complete 25% of 50% completion
staff assessment performance improvement scheduled training
2. Develop a training curriculum and
schedule
3. Implement training session and
evaluate their effectiveness
1. Review and update existing Infection Infection rates, compliance with Infection Achieve 20% reduction 50% reduction in infection
control protocols control protocols in infection rates rates
2. Implement regular training on Infection
control practices
3. Conduct routine audits to ensure
compliance with protocols
1. Review and update patient safety Adverse events rates, staff adherence Achieve 15% reduction in 40% reduction
protocols to patioent safety prtotocols adverse events
2. Conduct training on patient safety for
all staff
3. Establish a reporting system for
adverse events and near missess
dicator / Target Budget Allocation
2026 2027 Tier 1 (40%) Tier 2 (30%) Tier 3 (30%) Total
75% 100%
75% 100%