Job Title: Visa Processing Executive/Junior Source: Bdjobs.

com Online CV Bank

Last Updated: 3 Jun 2024

Executive (File Processing)

ROKEYA KHATUN
sobahanbag, Dhanmondi, Dhaka
01885658397
rokeya.pervin95@gmail.com

Career Objective:

To work in a position where I will increase gains in profit performance, revenue growth and market
share by using my expertise and skills in business management and entrepreneurial drive.

Employment History:

Total year of experience: 6.4 yrs

1. Tele Caller Executive (3.5yrs)

(2 Jan 2021 - Continuing)

Your Travel Ltd

Area of Expertise:
Tele Marketing (2.7 yr)

Duties/Responsibilities
* Sales over Phone call
*Handle incoming calls to the prospective customers
*Answering customer inquiries and handling complains.
*Effectively follow up and escalate the queries and complaints where necessary

2. Telesales Executive (2.4yrs)

(5 Aug 2018 - 31 Dec 2020)

Bdeshishop
Area of Expertise:
Sales & Marketing (2.3 yr)

Duties/Responsibilities
* Sales over Phone call
*Handle incoming calls to the prospective customers
*Answering customer inquiries and handling complains.

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*Effectively follow up and escalate the queries and complaints where necessary
*Report time to time to the team leader for complicated issues

3. Operator (0.5yrs)
(1 Jan 2018 - 30 Jun 2018)

Digital Wide Media

Area of Expertise:
Advertising & Promotion (0.4 yr)

Duties/Responsibilities
* Upload Video in You Tube as per campaign
* Boost-up video as per advertising farm demand
* Branding work for company advertising

Academic Qualification:

Exam Title Concentration/ Institute Result Pass.Year Duration

Major
Diploma in Textile Khan bahadur CGPA : 2017 4
Engineering ahsanullah 3.23 (out
polytechnic institute of 4)
SSC Humanities Gazipur Kurigram CGPA : 2012 2
Alim Madrasah 4.25 (out
of 5)

Training Summary:

Training Topic Institute Country Location Year Duration

Title
Professional Customer Digital Hub Bangladesh House: 89/A, 2019 3 Month
Customer Service Bangladesh Road 8A ,
Service (BACCO, SEIP) Dhanmondi,
Dhaka 1209

Career and Application Information:

Looking For : MidLevel

Available For : Full Time
Present Salary : 14000
Expected Salary : 22000
Preferred Job Category : Garments/ Textile, Marketing/Sales, Customer Service/Call
Centre
Preferred District : Dhaka

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Language Proficiency:

Language Reading Writing Speaking

English High High High

Personal Details:

Father's Name : Md. Rafiqul Islam

Mother's Name : Rawsanara Begum
Date of Birth : 5 Aug 1996
Gender : Female
Marital Status : Unmarried
Nationality : Bangladeshi
Religion : Islam
Permanent Address : Village : Burakharati, Assasuni, Assasuni, Satkhira 9460
Current Location : Dhaka

Reference (s):

Name : Naeema Marium

Organization : Digital Hub Bangladesh Ltd
Designation : CEO
Primary Mobile No : + 88 01793016468
Relation : Academic

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