AGREEMENT FOR CASHLESS REPAIR SERVICE

This Agreement is made at Mumbai on this _______________day of ______________, 2017 (“Execution Date”)
In-between
MyTvsTVS Automobile Solutions Private Limited, a Private Limited Company, incorporated under the Companies Act,
1956 and having its registered office at _ No.10, Jawahar Road, Chokkikulam, Madurai – 625 002 and Corporate Office at
No. 58, Eldams Road, Teynampet, Chennai – 600 018, hereinafter referred to as “Service Provider”, (which expression
shall, unless repugnant to the context or meaning thereof, include its executors, alliance, franchise, successors and
assigns) to the ONE PART.

AND

Bharti AXA General Insurance Company Limited, a company incorporated under the Companies Act, 1956, and registered
with the Insurance Regulatory & Development Authority as under the Insurance Act, 1938 to carry on General Insurance
Business in India having its Corporate Office at 102, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai
- 400 063 and Registered Office at First Floor, The Ferns Icon, Survey No.28, Doddanekundi, Bangalore-560 037
(hereinafter referred to as “BAGICL”, which expression shall, unless repugnant to the context or meaning thereof, include
its executors, successors and assigns) of the OTHER PART.

Service Provider and BAGICL are, wherever the context so required, together referred to as “Parties” and individually as
“Party”.

WHEREAS: The Service Provider inter alia engaged in the business of providing multi brand vehicle repair services through
its own network as well as through its franchisees across Indiais engaged in manufacturing, selling & supply of the
automotive paints and its related products, providing services for repairing of vehicles and other auxiliary services through
its appointed/authorized Franchisee outlets, which hereinafter described in detail vide separate schedule and BAGICL is
engaged in the business of General insurance and provides coverage to various risks, including Motor insurance to its
consumers.

To serve the requirements of its Motor Insurance Customers (i.e. the customers of BAGIC L holding a valid Motor Insurance
Policy issued by BAGICL), BAGICL requires the services of the Service Provider and have approached the Service Provider to
avail its services.

NOW THEREFORE, IN CONSIDERATION OF MUTUAL PROMISES AND UNDERTAKINGS HEREIN CONTAINED AND OTHER
GOOD AND VALUABLE CONSIDERATION, THE PARTIES AGREE AS FOLLOWS:

[1.] The Service Provider shall provide ‘cash less’ facility to the bonafide Motor Insurance Customers of BAGICL, which
is more specifically described in Annexure ‘A’ (Scope of Work) at its outlets delivering such services in India, a s
listed under this Agreement. The Service Provider shall in consultation and agreement with to BAGICL update such
list of new Services, if any from time to time after (at-least once in a quarter) execution of this Agreement, with an
endeavor to facilitate better services to the Motor Insurance Customers at competitive price..

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 [2.] The Service Provider shall raise a bill to BAGICL for the work done, after deduction of depreciation value and
excess amount subject to the rates and warranties as negotiated and mentioned in Schedule ‘B’ (Value Added
Services).and In case of any extra work done at the instance of the customer the charges for the same shall be
charged by the Service Provider directly from the customer, subject to the rates and warranties as negotiated and
mentioned in Schedule ‘B’ (Value Added Services).

[3.] BAGICL shall pay the undisputed bills within a period of seven (7) working days from the receipt of the bill, subject
to deduction of TDS and other applicable taxes at applicable rates. In case there is some dispute in the bill, BAGICL
shall notify the same to the Service Provider within 7 days from the receipt of the bill. Both the parties shall strive
to provide a solution to the disputed bills which shall remain pending till a resolution is agreed between the
Parties. However, the pendency of disputed Bills shall not be considered a reason of non-delivery of Services by
the Service Provider to the bonafide Motor Insurance Customers of BAGICL nor shall it preclude cause the BAGICL
to hold other Bills which are not so disputed whether received before or after the disputed Bill/s is/are so notified.

[4.] Service Provider agrees to complete the repairs in all respect and make delivery of the finished vehicle, on or
before the date and time agreed upon with the customer, subject to the availability of the spares and BAGICL and
the customer agree not to penalize the Service Provider for any delays on account of such non-availability of
spares. The Service Provider shall be responsible to intimate this to the Customer in advance and take his/her
consent for same.

[5.] The Service Provider hereby agrees to indemnify, defend and hold harmless, the BAGICL, its directors, employees,
agents and affiliates from all third party claims, losses, costs, penalty, damages, etc., arising out of or relating to
the breach of terms of this Agreement by the Service Provider, its affiliates, directors, employees or agents.
Notwithstanding anything contained herein, in no event shall either party be liable for any direct, indirect, special,
collateral, loss of profits, loss of goodwill, or other consequential loss or damage suffered or incurred by any party.

1.[6.] The Service Provider recognizes that in the course of the transactions envisaged by this Agreement, it may be
privy to certain confidential information (whether or not the information is marked or designated as “confidential”
or “proprietary”) relating to BAGICL and its businesses including legal, financial, technical, commercial, marketing
and business related records, data, documents, reports, etc., client information, the terms of this Agreement and
the details of the negotiations between the Parties (the “Confidential Information”). The Service Provider agrees
that it shall i) keep all Confidential Information and other materials passing from BAGICL to the Service Provider,
confidential, ii) take all steps as may be reasonably necessary to protect the integrity of the Confidential
Information and to ensure against any unauthorized disclosure thereof, iii) promptly inform BAGICL of any
potential or accidental disclosure of the Confidential Information.

[7.] The Service Provider also understands and agrees and provides consent that BAGICL may require to use the brand
name and logo of the Service Provider for the purpose of intimating its customers about the tie up facility or for
any advertisement/market campaign purpose and provides consent for the use of the same. Similarly the Service
Provider shall also be required to display the name and logo of BAGICL at its workshops to show its association
with BAGICL. While displaying the name of BAGICL the Service Provider shall adhere to the branding guidelines
annexed as Schedule-D to this Agreement.

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 [8.] This Agreement shall remain valid for a period of 5 years from the date of commencement of this Agreement
being the date of execution Execution Date of this Agreement asof these presents stated above. The parties may
mutually agree to extend the term of this Agreement for a further period of 5 years or such other periods as may
be mutually agreed, by entering into a duly signed Deed of Extension.

2.[9.] Either Party may, by giving fifteen (15) days’ written notice to the other Party, terminate this Agreement in case
any bankruptcy, insolvency or liquidation proceedings are initiated by or against the other Party and such
proceedings have not been dismissed or stayed otherwise within a period of one hundred and twenty (120) days
from the date of filling.

3.[10.] BAGICL party may terminate this agreement without any notice if it founds to its sole satisfaction that the
Service Provider has indulged into any fraudulent activity detrimental to the interest of BAGICL.

[11.] In addition to para nos. 7 & 8, tThis Agreement may be terminated by any Party without assigning any reason by
serving a thirty (30) days written Nnotice of its intention to terminate the Agreement. The services availed by the
BAGICL during and up to the end of this Agreement shall be settled by BAGICL unless disputed within 7 days from
the date of receipt of Full and Final bills. It is agreed and understood by the Service Providerparties that the
confidentiality obligation of Service Providerparties shall survive the Termination of this Agreement.

4.[12.] All queries and complaints pertaining to delayed payments, unpaid invoices, NEFT details and disputed invoices
shall be raised by the Service Provider with the SPOC designated for the purpose by BAGICL. The contact details of
such BAGICL’s SPOC shall be as follows:
Name:
Designation:
Address:
Email Id:
Contact No.:
Fax: No.
BAGICL shall ensure a speedy redressal to such issues of delayed / unpaid / disputed invoices within a reasonable
time.

5.[13.] Notices required to be served under this Agreement shall be served to the parties by Registered Post AD or by
Hand Delivery to the officers of the parties designated below:

If to the Service Provider:

Name : MyTVSTVS Automobile Solutions Private Limited

Address: No. 58, Eldams Road, Teynampet, Chennai – 600 018
Attn. : Vice PresidentExecutive Director
Fax No. :

If to BAGICL:
Name : Bharti AXA General Insurance Co.Ltd. Insurance Co. Ltd.,

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 Address: 102, First Floor, Raheja Titanium,
Western Express Highway, Goregaon (East), Mumbai - 400 063
Attn. : VP- Head Clams
Fax No. :

With a copy to:

Head – Compliance, Legal and Company Secretary
First Floor, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai - 400 063
Attn. : Head-Legal
Fax No. : 022-42412071

6.[14.] No amendments shall be made to this Agreement unless the same is agreed by the parties and is recorded on
an instrument duly stamped and signed and designated as a Deed of Amendment.
[15.] The sService Pprovider agrees and confirms to BAGICL that the sService pProvider shall provide “value added”
services to BAGICL’s customer as set forth in the Schedule “B” of this present. In case, there is any alteration, the
same shall be informed 15 days in advance.

[16.] All the definitions and Scope, terms, parts & labour rates of Service has been provided in schedule “B” & “C” of
this present aAgreement which has been agreed upon by both the parties.

7.[17.] REPRESENTATION AND WARRANTIES:

Each Party represents warrants and covenants that:
(a) It has full power and authority to enter into this Agreement and to perform its obligations hereunder;
(b) Execution of and performance under this Agreement shall not breach any oral or written agreement with any
third party; and
(c) It will comply with all applicable laws and industry standards.

8.[18.] Any dispute, difference or claim arising out of or relating to this Agreement, or any breach or alleged
breach thereof, shall firstly be settled through a conciliation procedure, where the senior management / CEO/
Director of both Parties shall strive to resolve the dispute through mutual discussion. If the Parties fails to
arrive at any solution through conciliation within 60 days of raising the dispute, the Parties shall finally settle
the same through arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996.
The arbitration proceedings shall be held in Mumbai. Any such dispute, difference or claim shall be referred to
arbitration before a panel of three arbitrators. In such an event each of the Parties shall individually appoint
an arbitrator and the two arbitrators shall thereafter jointly appoint a third arbitrator which three arbitrators
shall jointly conduct arbitration proceedings. The Agreement shall be governed by the law of India.

9.[19.] ANTI-BRIBERY
Each of the Parties hereby represents, warrants and undertakes that, in connection with:

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 (i) the transactions contemplated by this Agreement, (ii) any matter pertaining directly or indirectly to this
Agreement, including without limitation the negotiation of this Agreement and the fulfillment of the Parties’
obligations hereunder, or (iii) arrangements arising out of, or in connection with the performance of this
Agreement,
(a) it has not violated and undertakes that it will not violate any applicable anti-corruption and anti-bribery
laws and regulations in force in the jurisdiction where either Party is domiciled and/or operate, including,
but not limited to the US Foreign Corrupt Practices Act (“FCPA”), U.K. Bribery Act, Anti-Corruption Laws in
India either in force or as may be enacted from time to time, such as Prevention of Corruption Act
(hereinafter referred to as the "Anti-Corruption Law");
(b) it has not and undertakes that it shall not engage in the following conduct: making of payments or
transfers or the promise of payment or transfers of value, offers, promises or giving of any financial or
other advantage, or requests, agreements to receive or acceptances of any financial or other advantage,
either tangible or intangible, including gifts or kick-backs, or permit or authorize any of the aforesaid acts,
either directly or indirectly, which have the purpose or effect of public or commercial bribery or
acceptance of or acquiescence in bribery, extortion, facilitation payments or other unlawful or improper
means of obtaining or retaining business, commercial advantage or the improper performance of any
function or activity;
(c) it shall procure the compliance with the above obligations from its associated persons, officers,
employees, agents, subcontractors or independent consultants as may be used for the fulfillment of its
obligations under this Agreement; and
(d) if it gains knowledge of any conduct by any of its associated persons, officers, employees, agents,
subcontractors or independent consultants which constitutes the actions as set out in paragraph (b)
above, or if it has reasonable suspicion of the existence of such conduct, it shall immediately inform the
other party of such knowledge and if requested by the other Party, provide to the other Party information
it may reasonably require regarding such conduct.

The non-violating Party shall have the right to suspend or terminate this Agreement on immediate written notice
should it become aware of a breach by the other Party of the representation and warranty given hereunder.

10.[20.] Right to Inspect: Upon reasonable notice, Bharti AXA GI shall be eligible to inspect the Service Provider, either
through its own employee or by engaging any external vendor/consultant (“Consultants”), with regard to services
provided by the Service Provider to Bharti AXA GI. Such right to Inspect shall include to performance of the
Service Provider in rendering service, review the systems, safeguards taken by Service Provider to protect sensitive
personal information and protect confidential information of Bharti AXA GI and its customers, complying with the
applicable regulatory and other provisions by the Service Provider etc.

Such inspection shall be conducted in such a way as to not adversely impact the Products, Services or services to
any other customer of Service Provider. Bharti AXA GI shall use reasonable all endeavors to cause the auditors to
comply with all reasonable security and confidentiality requirements. The Cost of such inspection shall be borne by
Bharti AXA GI.

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 11.[21.] Corporate Responsibility: Service Provider acknowledges that BAGICL adheres to certain principles and
practices designed to ensure that BAGICL does business in a socially responsible manner by promoting sustainable
development in its business through commitments towards its principal stakeholders (clients, suppliers,
employees, environment, shareholders and community) as more fully set forth in the BAGICL Compliance and
Ethics Guide located at http://www.axa.com/en/governance/disclosure/ethics. BAGICL encourages its suppliers to
be socially and environmentally responsible and, in particular, seeks open dialogue with them on these issues.
BAGICL reserves the right not to renew this Agreement and/or implement a BAGICL Group-wide prohibition on
entering into future contracts with Service Provider in the event BAGICL determines, after discussion with Service
Provider, that Service Provider’s business practices are contrary to the principles and practices set forth in the
BAGICL Compliance and Ethics Guide.

In addition, as part of BAGICL’s principles and practices of sustainable development, BAGICL requires its Service
Providers to observe the following three main specific International Labour Organization (ILO) principles: (i)
refrain from using, or accepting that their own suppliers and sub-contractors make use of child labour (under 15
years of age) or forced labour; (ii) ensure staff safe and healthy working conditions and environment, respecting
individual and collective liberties; and (iii) promote non-discrimination (sex, race, religion or political conviction) as
regards staff recruitment and management. For more information, see the ILO website:
http://www.ilo.org/public/english/standards/index.htm. In the event that BAGICL notifies Service Provider or
Service Provider becomes aware that any of its business practices are contrary to the foregoing ILO principles,
Service Provider agrees to remedy the practice in question and notify BAGICL of the solution. I n the event Service
Provider does not appropriately address the issue in question or there are subsequent repeated violations, BAGICL
reserves its right to terminate this Agreement for convenience without liability of any kind (other than payment of
amounts due and owing for services rendered through the date of termination) including, without limitation,
payment for any early termination fee to Service Provider.

12.[22.] Entire Agreement: This Agreement constitutes the entire agreement between the Parties in relation to its
subject matter and supersedes all prior agreements and understandings whether oral or written with respect
to such subject matter and no variation of this Agreement shall be effective unless reduced into writing and
signed by or on behalf of each Party.

13.[23.] Severability: If any provision of this Agreement or part thereof is rendered void, illegal or unenforceable in
any respect under any law, the validity, legality and enforceability of the remaining provisions shall not in any
way be affected or impaired thereby. In such case, the Parties shall forthwith enter into good faith
negotiations to amend the provisions rendered void, illegal or enforceable in such a way that, as an amended
provision, it is valid and legal and to the maximum extent possible carries out the original intent of the Parties
as reflected herein with respect to the matter in question.

14.[24.] Force Majeure: If either Party to this Agreement is prevented, restricted, delayed, in the performance of
their obligations under this Agreement by force majeure circumstances which are beyond the control of the
Parties, the obligations of a Party which cannot be performed by reason of such force majeure conditions shall
remain suspended, the Party confronting the above mentioned force majeure should immediately notify the
other Party of the relevant information about the event. Where such suspension carries on for a continuous
period of over 3 (three) months, the Parties shall jointly review the situation and where possible, shall use

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 their best efforts to resolve the situation in such manner as they may mutually agree. No Party shall be
responsible for any damages, losses, claims, costs, expenses on account of any act of force majeure and any
breach in performance arising there from shall not be deemed to be a breach of this Agreement. Once force
majeure ceases to exist, the Parties should at once take measures to continue fulfilling what is to be
performed under this Agreement.

[25.] No Assignment: Neither this Agreement nor any right hereunder may be transferred, assigned or delegated
by either party without the prior written consent of the other party, which consent shall not be unreasonably
withheld. Any attempted assignment, delegation or transfer of any part of this Agreement or insurance
business shall be void.

15.[26.] Further Assurance: Each of the Parties hereto shall cooperate with the other and execute and deliver to
the other such instruments and documents and take such other actions as may be reasonably requested from
time to time in order to carry out evidence and confirm their rights and the intended propose of this
Agreement.

IN WITNESS WHEREOF THE PARTIES HERETO HAVE SIGNED THIS AGREEMENT ON THE _____ DAY of _____ , 2017

For TVS Automobile Solutions Private Limited For Bharti AXA General Insurance Co. Ltd.

______________________________________ _______________________________

In the presence of

Name : _____________________ Name : _____________________

Signature : _____________________ Signature : _____________________

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 Schedule “A”
SCOPE OF SERVICES
1. Customer shall intimate the claim to BAGICL Contact center. BAGICL shall verify the Insurance Policy of the
Customer and if the policy is valid may advise the customer to take the vehicle to the nearest outlet of Service
Provider.
[2.] In case the customer directly reports the loss at the Service Provider, the Service provider shall assist the customer
to register/lodge claim with BAGICL call center and obtain a claim nNumber. It is agreed between the Parties that
BAGICL shall not be liable for a cashless facility provided to Customer without a valid claim number from BAGICL.
2.[3.] Service provider shall prepare estimate after examining the extent of damage. The Service provider must also
assist the customer in completion of documentation and collect the complete and signed claim form from the
customer.
3.[4.] The following documents need to be collected from the customer and made available to the surveyor.
a. Original RC
b. Original Driving License (for verification)
c. Duly filled in & signed Claim-form
d. FIR, in case of accident involving Third Party bodily injury/ death
e. Any other document, if required & duly informed to the Service Provider by the authorized Surveyor
4.[5.] BAGICL will appoint a surveyor as per the agreed Turnaround Time (TAT).
5.[6.] Service provider shall start the repair work only after the surveyor has assessed the loss and approved the start
of repairs. The Service provider must also seek consent from the customer before initiating the repairs.
[7.] Service provider shallto inform BAGICL/surveyor for follow-up photographs to be taken in case of any additional
damages noticed while carrying out the repairs. The service provider will carry out the additional repairs only after
obtaining written confirmation from the surveyor/BAGICL. The surveyor’s approval will be subject to terms and
conditions of the policy and does not authorize the Sservice Pprovider to release the vehicle on cashless post
repair completion unless the liability confirmation is received from BAGICL.
[8.] Service provider shallto inform BAGICL/surveyor for re-inspection post completion of repairs. The information
must be shared at least 24 hours before scheduled delivery of the vehicle.
[9.] Service provider to shall provide Performa invoice to the surveyor/BAGICL for confirmation of liability and release
of vehicle. The sService Pprovider to shall release the vehicle only after collecting the difference amount related to
depreciation (Wwherever applicable), excess and any other additional work requested by the customer and not
approved by BAGICL under the terms and conditions of the policy.
[10.] Service pProvider shallto prepare invoice and submit the same to the surveyor/BAGICL within 1 day of invoice
date in order to ensure settlement of claim to the sService pProvider within the time lines as agreed in the SLA.
Any delay in claim settlement on account of delayed submission of repair invoice and other related documents will
be to the account of service provider.
6.[11.] Salvage is the property of BAGICL. BAGICL will not deduct Salvage value from the claim for any partial loss
claims and salvage needs to be destroyed in presence of the surveyor. However for large assemblies including but
not limited to Engine, gear box, Body shell, Chassis etc. BAGICL will take possession of the same. BAGICL reserves
the right to change the process of salvage management at any time during the currency of this Agreement after
intimation to the Service Provider.
[12.] Service provider to shall deliver the vehicle to the customer only after following the below mentioned process:
[a.] Post rRe-inspection is shall be conducted by the surveyor as directed by BAGICL after the repairs.
[b.] After cConfirmation of final liability on email, shall be sent (in case of cashless claims) from by BAGICL

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 [c.] After collection of all documents from customer as detailed in clause 4 above, and& providing of
explanation of depreciation and collection of amount payable by the customer. BAGICL Liability will be
strictly limited to the amount mentioned in the liability confirmation mail.
[d.] Submission of original repair invoice favoring “Bharti AXA General Insurance cCompany Llimited” and
duly signed satisfaction and discharge voucher from the customer.
7.[13.] In case the service provider releases the vehicle without complying with the requirements as mentioned above,
BAGICL will not be held liable to settle the claim.
[14.] BAGICL will release the payment within seven (7) working days from the receipt of the complete set of
documents and final repair invoice. BAGICL will prefer to settle the claims through Electronic fund transfer in the
designate account of the service provider as provided by the sService pProvider in the contact creation document.
[15.] BAGICL will share monthly payment status to Service providers and Service pProvider is required to reconcile the
payments and advise BAGICL of any shortfall or non receipt of payment.
[16.] The sService pProvider agrees to honor cashless repair requests for all BAGICL Customers subject to approval for
each individual claim as detailed in the Agreement. Any denial of cashless service without assigning the reason
thereof by the sService pProvider will be a breach of the terms and conditions of this Agreement and BAGICL shall
have the right to terminate this Agreement with notice to the Service Provider will be null and void.

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Nature of Value Added Service
Free Pick up & Drop Facility for
BAGICL customer (motor claims
customer)
One Free Body Wash (During 1st visit
within a policy year)
One Free Polishing in a policy year
Electrical Check up
Any other value adds, you would like
to provide exclusively for BAGICL
customers.
Negotiated labour rate/discount in
%age over manufacturer rate
Warranty on workmanship
(3months/6months/1year)
Schedule “B”
Value Added Services Agreed
Agreed (Please mention Yes/No) Remarks
Yes Free Pick-up only within a radius of 15
kms from the Service Provider’s
location; not drop facility
Towing shall be billed on actuals and
chargeable from the customer
Yes
No Yes
Yes
Yes 15% discount shall be allowed on
labour on periodical maintenance
services (mechanical repairs only)for
BAGICL customers
30% 40% discount over OEM Labour
Schedule
6 months 1 Year

Repairer Performance sStandards*

PERFORMANCE PERFORMANCE benchmark Period of review
PARAMETER
Time taken for repairs A class cities; 0-10K - 3 days, 10- 20K - 5 days, Monthly/QUARTERLY
20k to 50 k- 7 days, 50K - 1 lac - 15 days, > 1
lac – Case to Case basis.
B &C CITIES:0- 10k - 4 days, 10k- 20k - 7 days,
20k to 50 k- 10 days, 50 to 1 lac - 20 days, > 1
lac - Case to Case basis
Disposal Ratio Ratio of claims intimated to invoiced and Monthly /QUARTERLY
delivered in same month

*These shall be based on the timely availability of spare parts

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 Schedule “C”
This Schedule Forming forms part and parcel of Agreement for Cashless Repair Service Service Agreement be-
tween MyTVSTVS Automobile Solutions Private Limited. (hereinafter referred as Service Provider) and Bharti
AXA General Insurance Company Ltd (hereinafter referred as BAGICL)

Besides the said “Agreement for Cashless Repair ServiceService Agreement”, we also hereby agree on the fol-
lowing points:-

1. Service Provider through its Franchisee network shall provide following Offers to the policyholders of
BAGICL:-

Free Washing Free AC Check up

Free Pick up & Drop Facility 15% 30% Discount on Paid service
Free Electrical Check up 10% 20% on Mechanical repairs (on rack rates, not on offer
rates)

2. Service Provider through its Franchisee network shall charge for the parts used in repairing the vehicles
as under :-
 OEM Parts : MRP/Dealer’s Price whichever is less
 OES Parts : MRP
 Imported parts : Average margin of _______ over MYTVS Service Provider purchase
price

3. Supporting Bills are not required to be produced in each and every case individually. However, in excep-
tional case, authorized officials of BAGICL may check the details with prior notice of three working days
by visiting Service Provider Franchisee outlet at monthly/quarterly interval. It is also specifically stated
that BAGICL shall not disclose the information as to source of Service Provider Franchisee network parts
to any other outsider.

4. Service Provider through its Franchisee network will charge to BAGICL for all service and repair of vehi-
cles in terms of the Agreement, as under: -
[I.] Painting Charges:- Service Provider through its Franchisee network shall charge painting charges @
70% 60% of the respective OEM schedule rates (same for repaired & replaced panel) prevailing at
the time of claim intimation [no other discount (including panel discount) shall be applicable].
[II.] Removing, refitting, cutting & welding charges for Body repairs job shall be charged @ 70% 60% of
prevailing respective OEM schedule rates. In cars, where the respective OEMs do not have
specific schedule for Removing, refitting, cutting & welding charges; the appropriate car category
schedule of Hyundai shall be applicable.

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 I.[III.] Charges for Denting, CRS, mechanical & electrical jobs shall be extra (over and above painting, R & R,
C & W charges) and shall be mutually agreed on case to case basis.
5. The treatment of Salvage will be as under :-
 All Plastic/Fiber & Rubber Parts : NIL
 Metal parts : 10% of the depreciated value of the part
 Major Assemblies : Like Body shell, shall be agreed upon case to case
basis

[6.] The above “Agreement” terms and conditions mentioned in this Schedule shall be extended to all the as-
sociates/franchise of MYTVS on the same terms & conditions.

For MYTVS TVS Automobile Solutions Private Limited For Bharti AXA General Insurance Co Ltd.

Authorized Signatory Authorized Signatory

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 Schedule-D

Compliance with Brand Guidelines of Bharti AXA GI

 The Service Provider shall use place Bharti AXA GI’s Logo, trade names or any other symbols (hereinafter
collectively referred to as “Logo”) on its website only to provide the services within the scope of this
contract and in the sole interest of Bharti AXA GI.

 The Service Provider agrees neither to register, nor the have registered, any trademarks, trade names or
symbols of Bharti AXA GI (or which are confusingly similar to it), in India or elsewhere.

 The Service Provider's right to use the Logo, as provided for under the first paragraph of this Clause, shall
cease immediately upon the expiration or termination, for any reason, of the present contract.

 The Service Provider shall notify Bharti AXA GI of any infringement of the Logo, that comes to the its
attention.

 The Service Provider shall not

(i) license, sub-license or permit any other person in any other manner whatsoever to use the Logo.
(ii) authorize other third party to use the Logo for any purpose whatsoever without the prior written
consent of Bharti AXA GI.
(iii) use the Logo: (a) in any manner that is likely to reduce, diminish or damage the goodwill, value or
reputation associated with the Logo; (b) in any manner as would violate the rights of any third
parties; (c) in any manner as would result in any third party claim or in any governmental
investigation, claim or proceeding alleging unlawful or improper use of the Logo; (d) or on or in
connection with any goods, services or activities except as permitted under this Agreement.

 Further, the Service Provider use the Logo only in the format provide by Bharti AXA GI and while placing it
on the Website shall ensure the following graphics representation requirements:

(a) Corporate colors – the Logo has below color specification

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 (b) Minimum size - The AXA square should never be used in a size smaller than 7mm (length of one side of
the AXA square).
(c) Clear space - The clear space is created by leaving a space all around the logotype that is equal to ½ the
size of the AXA square.
(d) Logo will need to be on a white background given the clear space guidelines around it.

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