RESUME

DINESH
CHATHURANGA
Phone E-mail Address
+94769268061(WhatsApp) chathurangadin.123@gmail.com No. 260, Kandevihara Down Rd,
+97450169522 Kaluwamodhara Aluthgama, Sri Lanka

Profile Summary

With a diverse background spanning roles in quality control, hospitality, retail, finance, and consumer goods, I bring
extensive experience in ensuring operational excellence and customer satisfaction. From managing quality
standards in garment production to providing exceptional service in retail and hospitality settings, I excel in team
collaboration, problem-solving, and delivering results. Currently contributing to Almeera Consumer Goods Company
in Qatar, I am adept at managing store operations, optimizing inventory, and enhancing customer experiences to
drive business success.

SKILLS AND COMPETENCIES

Quality Control Hospitality Management

Customer Service Sales and Marketing
Retail Operations Administrative Support
Inventory Management Team Leadership
Financial Services Problem-solving

Work Experience
Sales and Inspection May 2022 - Present
Almeera Consumer Goods Company, Qatar
Manage and oversee daily operations of the assigned department within the store.
Ensure shelves are stocked, and products are displayed according to company standards.
Assist customers with inquiries, product recommendations, and check-out processes.
Monitor inventory levels and coordinate with suppliers for timely replenishment.
Train and supervise team members to maintain high levels of customer service and operational efficiency.
Cashier and Field Officer 2019 -2022
Moragolla Sanasa Society
Managed member accounts and processed deposits, withdrawals, and loan applications efficiently.
Maintained accurate records of financial transactions and member interactions using the organization's systems.
Provided customer service and addressed member inquiries regarding savings, loans, and other services.
Collaborated with team members to achieve branch targets and uphold service standards.

Executive Officer 2015 -2019

Commercial Credit & Finance PLC.
Managed day-to-day operations and administrative tasks to ensure smooth functioning of the office.
Coordinated with various departments to streamline workflow and enhance operational efficiency.
Prepared reports, presentations, and correspondence for senior management and external stakeholders.
Monitored and analyzed financial data to support decision-making processes and strategic planning initiatives.

Sales Assistant & Recovery Officer 2013 - 2015

Soft Logic Holding (Pvt) Ltd., Aluthgama Brranch, Sri Lanka
Assisted customers with inquiries, product selection, and purchases, ensuring excellent service and product
knowledge.
Managed accounts receivable and facilitated timely recovery of outstanding payments through effective
communication and follow-up strategies.
Prepared and maintained accurate records of sales transactions, customer interactions, and payment collections.
Cashier
Keells Supermarket, Nugegoda, Sri Lanka
Processed customer transactions accurately and efficiently using the POS system.
Handled cash, credit, and debit card transactions while maintaining high levels of integrity and customer service.
Balanced cash registers at the end of shifts and ensured accuracy in cash counting and reconciliation.
Assisted customers with inquiries, product location, and provided information on promotions and loyalty
programs.

Stowed
Marina Hotel, Bentota, Sri Lanka
Ensured cleanliness and orderliness of guest rooms and public areas according to hotel standards.
Stocked and replenished amenities, linens, and supplies in guest rooms and storage areas.
Responded promptly to guest requests for additional services or supplies.
Reported maintenance issues and safety hazards to the appropriate department for resolution.

Quality Controller
Western Fashion, Waskaduwa, Sri Lanka
Ensured the quality standards of finished garments through meticulous inspection and testing procedures.
Collaborated with production teams to identify and resolve quality issues promptly.
Maintained detailed records of quality evaluations and communicated findings to management for process
improvement.

Educational Qualification

Certificate Course in Computing (6 Months)

GCE Advanced Level Examination (Commerce Stream) | 2013

KL / Aluthgama National School
Economics - C Accounting - S
Business Studies - S General English - S

GCE Ordinary Level Examination | 2010

KL / Aluthgama National School

Extra Curricular Activities

Member of the School Traffic Unit

Languages

English: Fluent Sinhala: Native

Personal Informations

Full Name: Welivita Maharalalage Don Dinesh Chathuranga

Date of Birth : 22nd of June 1993
NIC No : 199317400563
Qatar ID No.: 29314413356
Gender : Male
Civil Status : Single
Nationality : Sri Lankan
Passport No : N8368191