EyeSuite_Setup Manual_V30.00 (2023)

SETUP MANUAL
EYESUITE i9.14.x.x
Edition 30.00 / 2023 -12
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EYESUITE i9.14.x.x | SETUP MANUAL
SETUP MANUAL
EYESUITE i9.14.x.x
Edition 30.00 / 2023 -12
Introduction
Thank you for choosing a HAAG‑STREIT appliance. Provided you comply carefully with the regulations in these instructions
for use, you have the highest chance for a reliable and unproblematic use of our product.
Purpose of use
The EyeSuite software is designed to manage patient information in combination with examination data acquired with Haag-
Streit diagnostic devices. It may interface with Electronic Medical Record (EMR) and DICOM Systems. The appliance is used
primarily in doctors’ surgeries, hospitals and university medical schools under normal operating conditions. Users include
ophthalmologists, optometrists, orthoptists, nursing staff and technical assistants. The software and diagnostic devices are
used to perform examination with any natural persons.
NOTES!
This manual is ONLY intended for installation and configuration of the EyeSuite software.
This manual is ONLY to be used by trained engineers that have attended an official HAAG-STREIT
training course.
Further important information: Operation of the appliance for performance of an examination, as well as the
description of the EyeSuite software and the system messages and error list can be called up in the
EyeSuite software using the 'F1' key.
WARNING!
Federal law restricts this device / software to sale by or on the order of a physician or practitioner.
2 © HAAG-STREIT AG, 3098 Koeniz, Switzerland – HS-Doc. No. 101500.7220060.03000 – Edition 30.00 / 2023 -12
Contents
Safety ............................................................................................................................................................................ 4
Areas of application of the device .................................................................................................................................. 4
Installation warnings ...................................................................................................................................................... 4
Operation ....................................................................................................................................................................... 4
Warranty and product liability ......................................................................................................................................... 4
Introduction .................................................................................................................................................................. 5
EyeSuite software material. ........................................................................................................................................... 5
Requirements ................................................................................................................................................................. 5
2.2.1. PC requirements ............................................................................................................................................................ 5
2.2.2. Required rights and permissions as Windows user on the operating system and specific folders. ............................... 7
2.2.3. Data storage requirement for EyeSuite Lenstar biometry examinations ........................................................................ 8
2.2.4. Data storage requirement for Eyestar biometry examinations ....................................................................................... 8
2.2.5. Data storage requirement for EyeSuite Imaging examination........................................................................................ 8
2.2.6. Data storage requirement for EyeSuite Perimetry examination ..................................................................................... 9
2.2.7. MariaDB Server and MySQL server recommendations ................................................................................................. 9
EyeSuite license activations and trial periods explained. ............................................................................................ 10
Installation procedures ............................................................................................................................................. 11

Preparation .................................................................................................................................................................. 11
Standalone new installation ......................................................................................................................................... 11
Server/Client installation .............................................................................................................................................. 15
3.3.1. MariaDB installation and setup using the AutoMariaDB_Install_and_Setup_i914 tool. ............................................... 15
3.3.2. EyeSuite without database server, setup remote database connection ...................................................................... 16
3.3.3. EyeSuite Imaging and Biometry, shared filesystem folder setup ................................................................................. 17
Manual installation of MariaDB database server ......................................................................................................... 19
Setting up an encrypted connection between the EyeSuite client and database server ............................................. 19
Terminal server/Citrix installation ................................................................................................................................. 19
Activation of the database server license .................................................................................................................... 19
3.7.1. Register online. ............................................................................................................................................................ 21
3.7.2. Registration by E-mail or fax ........................................................................................................................................ 22
Update procedures .................................................................................................................................................... 24

Preparation .................................................................................................................................................................. 24
4.1.1. Database backup ......................................................................................................................................................... 24
Updating EyeSuite with an EyeSuite installed local database server (no biometry) .................................................... 24
4.2.1. Additional steps if old version is before i8.x ................................................................................................................. 25
4.2.2. Update of an i9.x version or after chapter 4.2.1 has been performed. ......................................................................... 26
Update in case of self-installed database server. ........................................................................................................ 27
Update in case of existing biometry/Lenstar data and/or MySQL server. .................................................................... 28
EyeSuite configuration, options management. ....................................................................................................... 29

Windows configuration ................................................................................................................................................. 29
5.1.1. Ethernet power management ....................................................................................................................................... 29
Backup ........................................................................................................................................................................ 30
EyeSuite configuration backup .................................................................................................................................... 30
Full backup with EyeSuite ............................................................................................................................................ 30
Backup of server-based data without EyeSuite ........................................................................................................... 31
Restore of an EyeSuite backup. ............................................................................................................................... 32

EyeSuite configuration restore. .................................................................................................................................... 33
Troubleshooting Guidelines ..................................................................................................................................... 34

Database connection issues ........................................................................................................................................ 34
EyeSuite Perimetry ...................................................................................................................................................... 35
Issue during installation with “Repeated uninstall/Repair”. .......................................................................................... 35
Slow network connections ........................................................................................................................................... 35
Addendum .................................................................................................................................................................. 36
© HAAG-STREIT AG, 3098 Koeniz, Switzerland – HS-Doc. No. 101500.7220060.03000 – Edition 30.00 / 2023 -12 3
Safety
FORBIDDEN!
Failure to comply with the instructions can result in material damage and pose a danger to users
and patients.
WARNING!
These warnings must absolutely be complied with to guarantee safe operation of the device and to
avoid any danger to users and to patients.
WARNING!
This software must not be modified without the manufacturer’s approval.
NOTE!
Important information: please read carefully.
Areas of application of the device

The device is intended for use in doctor’s practices, hospitals and optometrists’ and opticians’ premises.
NOTE!
Please refer to the separate device installation manual for the setup with EyeSuite.
Installation warnings
WARNING!
The software must be installed by trained personnel in accordance with this setup manual.
WARNING!
If the software is installed on a PC connected to a customer network make sure to apply appropriate
safety measures, such as Antivirus and Firewall protection.
Operation
WARNING!
• Only staff trained and experienced in the generation of measuring data and calculations and the
manual entry, editing and deletion of data may examine patients, operate the device and
interpret results.
• All users must be appropriately trained and familiarized with the contents of the instructions for
use, especially with regards to the safety instructions contained therein.
NOTE!
We strongly recommend performing regular backups. Back up all data and files prior to any software
related actions!
Warranty and product liability

• The product should be treated as described in the "Safety" chapter.
• Improper handling can damage the product. This would void all guarantee claims.
• Continued use of a product damaged by incorrect handling may lead to personal injury. In this case, the
manufacturer accepts no liability.
• Modifications to the product must only be performed by HAAG‑STREIT service technicians or authorised
personnel.
EYESUITE i9.14.x.x | SETUP MANUAL Contents
Introduction
The EyeSuite software consists of 2 parts: the database server and the EyeSuite software itself, including the basic
part and the extensions for the devices. The database server and EyeSuite can be installed on different PC’s;
however, a network connection is required for communication.
NOTE!
As of EyeSuite i9.x.x.x the extension for the tonometer AT 900 D is no longer supported and has
been removed. However old tonometer measurements can still be viewed in EyeSuite i9.x.x.x
EyeSuite software material.

EyeSuite software is available on a USB stick or as installation package from https://www.haag-streit.com/haag-
streit-diagnostics/. Click on login and after the login go to Customer Support > Software > EyeSuite and scroll down
to find the installer.
Requirements
The EyeSuite software is used to control and collect data from diagnostic devices of Haag-Streit, mainly the IM 600
Imaging Module, IM 900 Imaging Module, the IM 910 Imaging Module and the CM 900 Camera Module which are
accessories to the registered BQ 900, BP 900, BM 900, BD 900 and the BI 900 (FDA class II) slit lamps the BX 900,
LS 900 LENSTAR (APS) Optical Biometer, EyeStar and the Octopus series perimeters. The software is supplied on
a USB stick or can be downloaded from the Haag-Streit website and contains the EyeSuite application and the
MariaDB server software.
2.2.1. PC requirements
WARNING!
Only use hardware or software equipment that fulfils the minimum requirements as described in
this chapter. Support will be limited if these requirements are not met.
PC requirements for EyeSuite on server and client installations are:
Perimetry / Biometry / BX-900 / Viewing stations.
Processor: min. i5 5th Gen or higher (6th generation not recommended)
RAM: min. 16 GB
Hard disk space: min. 160 GB (NTFS file system), for biometry/imaging min. 1 TB
Screen resolution: A good image quality screen with a resolution of 1920 x1080 up to 3840 x 2160 (4K)
For BX 900 Graphics: The Intel graphics GPU included in the Intel CPU Gen 7 or higher has sufficient performance
for EyeSuite.
Connected to the IM600, IM900 2nd generation and IM910
Processor: Intel i5 5th Gen or higher with 4 cores
Note: 6th Gen is not recommended
2 core with HyperThreading is not recommended
RAM: min. 16 GB
Hard disk space: min. 500 GB (NTFS system)
Screen resolution: A good image quality screen with a resolution of 1920 x1080 up to 3840 x 2160 (4K)
Graphics: The Intel graphics GPU included in the Intel CPU Gen 7 or higher has sufficient performance
for EyeSuite. Else a dedicated/separate graphic card with at least 4 GB of memory
(recommended chipset NVidia or AMD)
Free PCi card slot: PCI-Express 3.0 Recommended
PCI Express Card: Recommended USB PCI card with Chipset of Renesas / NEC
Compatible operating systems: 64 bit ONLY and completely up to date with manufacturer drivers
Windows 10 /11
Windows Server 2022 / 2019
NOTE!
Make sure the OS is completely up to date with manufacturer drivers.
Additional requirements Imaging and Biometry (not applicable for the IM910):
To allow for possible troubleshooting it is recommended that the PC has a PCIe Card slot that allows for a USB PCIe
card with a power connector or use a Delock USB 3.0 External Hub with own power supply.
(PCI Card with separate power connector)

Fig. 1
USB 2.0 Interface for:

• IM 900 - 1st generation, CM 900
USB 3.0 Interface for:
• IM 600, BI 900 and IM 900 - 2nd Generation
USB 2.0 or USB 3.0
• LS 900 / LS 900 APS
Ethernet Interface:
Additional requirements for OCTOPUS 900 and remote database connection: Ethernet Interface 100BASE-T (100
Mbps or 1000BASE-T (1 Gbps) with 100 Mbps Ethernet switch (recommended D-Link DES 105) for OCTOPUS 900
connection. From Octopus SN > 6000 a 100 Mbps Ethernet switch is not needed, this is built into the device.
PCI Card:
USB PCI card with chip set of Renesas / NEC
USB specifications as listed above.
Additional requirements Perimetry:

Additional requirements for Octopus 300:
EyeSuite connection: one serial port "COM1" 9 pole and standard serial cable 9 pole 1:1 female/female, <10m
FTP connection: Ethernet Interface 100BASE-T (100 Mbps). TCP port 21 open and FTP server software installed.
Crossed Ethernet cable for direct PC connection or two straight Ethernet cables using a network switch.
Network connection: Ethernet Interface 1000 BASE-T (1 Gbps). Crossed Ethernet cable CAT 6 or higher for direct
PC connection or two straight Ethernet cables using a network switch.
EyeSuite connection: Ethernet Interface 100BASE-T (100 Mbps). Open TCP/UDP port (default: 49153) for each
device. In case no 100Mbps interface available use 100 Mbps switch between Octopus 900 and PC (e.g. D-Link DES
105). For SN > 6000 Crossed Ethernet cable CAT 6 or higher for direct PC connection or two straight Ethernet
cables using a network switch.
Additional requirements for HFA 7xx/7xxi:
EyeSuite connection: one serial port "COM1" 9 pole, and serial cable 9 pole crossed male/female, <10m
Additional requirements for network installations:
The database and the shared file storage server must be reachable for all client computers with full rights.
Additional requirements for WAN networking:
Minimal (accepting some performance effects): symmetrical transfer speed >10 Mbps, latency < 8 mSec
Optimal (limited performance effect): symmetrical transfer speed >100 Mbps, latency < 8 mSec
Biometry and especially the Eyestar required higher transfer speed due to relatively large data.
2.2.2. Required rights and permissions as Windows user on the operating system and specific folders.
EyeSuite Installer Admin rights to run installer
EyeSuite Basic Read/Wright permission for .ini files C:\ProgramData\Haag-Streit\EyeSuite
Alternative storage folder (in case that C:\ProgramData\Haag-Streit\EyeSuite is not
accessible) will be C:\Users\<windows user>\AppData\Roaming\Haag-Streit\EyeSuite
Read/Write permission on File storage directory default C:\EyeSuiteFileStorage or other
location set in the EyeSuite preferences.
EyeSuite Backup Read/Write permission on backup folder specified in Tools Preferences > General >
Backup >> Output Folder. No default value
EyeSuite Imaging Read/Write permissions for imaging storage folder specified in Tools Preferences >
General > Filesystem >> File storage directory and temporary folder with
default value: C:\Users\<windows user>\AppData\Local\Temp
Read/Write Permission for imaging storage folder specified in Tools Preferences >
Imaging > General > Storage Settings TAB >> Temporary data folder
Default: C:\EyeSuiteFileStorage
Read/Write permission for Data import directory in capture mode (only with 3rd party
camera) specified in Tools Preferences > Imaging > All Devices > General TAB >>
Data import directory
EyeSuite Biometry Read/Write permissions for raw data storage folder specified in Tools Preferences >
General > Filesystem >> File storage directory
EyeSuite Myopia Read/Write/Executable permission for .ini files C:\ProgramData\Haag-Streit\EyeSuite
Alternative storage folder (in case that C:\ProgramData\Haag-Streit\EyeSuite is not
accessible) will be C:\Users\<windows user>\AppData\Roaming\Haag-Streit\EyeSuite
The executable is an addition to the EyeSuite Basic permissions
EyeSuite Perimetry Read/Write Permissions for custom test
C:\ProgramData\Haag-Streit\EyeSuite\dataocto\setup
(this is part of EyeSuite Basic permissions)
Printouts and Exports Read/Write Permissions on the specified paths in all extensions Printouts and Export
Settings
Tools Preferences > * > Printouts >> Output Folder
Tools Preferences > * > Export >> Output Folder
* = selected extension.
EyeSuite EMR Read/Write permissions on the EMR import folder specified in
EyeSuite>General>EMR/Worklist >> Source Folder. No default value
MariaDB server Read/Write permissions on C:\Program Files\Haag-
(server installation) Streit\EyeSuite\Embedded_Database
Read/Write permissions on C:\Windows\temp
TCP/IP Ports Open the following ports in the Firewall. For the MariaDB port 3307 and for Octopus
900 port 49153 for TCP and UDP. These ports can be changed. Please be aware of 3rd
party virus scanners/firewalls blocking these ports
Fig. 2
Beware of virus scanners. They can interfere/remove components used by EyeSuite and can cause performance
issues and in worse case a non-working EyeSuite and/or database corruption. Disable the virus scanner and build in
Microsoft Defender on the above folders. When EyeSuite is connected to an Octopus 900 perimeter disable the
network monitoring on the network connection to the Octopus 900. This also applies for USB connection to other
Haag-Streit devices.
2.2.3. Data storage requirement for EyeSuite Lenstar biometry examinations

The data-storage medium should conform to the expected use of the device. The volume of data handled can be
calculated as follows:
Standard measurement 1.8 Mb
Measurement with basic screen image 2.7 Mb
Example (moderate volume facility):
An average of 5 patients is measured on 250 working days. During this, each eye is measured 5 times.
Standard measurement 250 x 5 x 2 x 5 x 1.8 = 22.5 GB / year
Measurement with red free (green light) image 250 x 5 x 2 x 5 x 2.7 = 33.8 GB / year
Example (high volume facility):
An average of 20 patients is measured on 360 working days. During this, each eye is measured 5 times.
Standard measurement 360 x 20 x 2 x 5 x 1.8 = 130 GB / year
Measurement with red free (green light) image 360 x 20 x 2 x 5 x 2.7 = 200 GB / year
2.2.4. Data storage requirement for Eyestar biometry examinations
Standard measurement 250 Mb
Measurement with AC Suite 400 Mb
An average of 5 patients is measured on 250 working days.
Standard measurement 250 x 5 x 250 = 305 GB / year
Measurement with AC Suite 250 x 5 x 400 = 488 GB / year
An average of 20 patients is measured on 360 working days.
Standard measurement 360 x 20 x 250= 1.8 TB / year
Measurement with AC Suite 360 x 20 x 400 = 2.8 TB / year
2.2.5. Data storage requirement for EyeSuite Imaging examination

Default settings (TIFF no compression) 6.5 Mb
Custom settings (TIFF lossless compression) 3 Mb
Minimum settings (JPG compressed 75%) 100 KB
An average of 5 patients is photographed on 250 working days. During this, each eye is photographed 5 times.
TIFF no compression 250 x 5 x 2 x 5 x 6.5 = 82 GB / year
TIFF lossless compression 250 x 5 x 2 x 5 x 3.0 = 38.5 GB / year
JPG 75% compression 250 x 5 x 2 x 5 x 0.1 = 1.2 GB / year
An average of 20 patients is photographed on 360 working days. During this, each eye is photographed 5 times.
TIFF no compression 360 x 20 x 2 x 5 x 6.5 = 468 GB / year
TIFF lossless compression 360 x 20 x 2 x 5 x 3.0 = 216 GB / year
JPG 75% compression 360 x 20 x 2 x 5 x 0.1 = 7.2 GB / year
2.2.6. Data storage requirement for EyeSuite Perimetry examination

Static Perimetry examination 10 KB
Kinetic Perimetry examination 60 KB
An average of 5 patients is measured on 250 working days. During this, each eye is measured 1 time.
Static Perimetry 250 x 5 x 2 x 10 = 25 Mb / year
Kinetic Perimetry 250 x 5 x 2 x 60 = 150 Mb / year
An average of 20 patients is measured on 360 working days. During this, each eye is measured 1 time.
Static Perimetry 360 x 20 x 2 x 10 = 144 Mb / year
Kinetic Perimetry 360 x 20 x 2 x 60 = 864 Mb / year
NOTE!
After installation or update of EyeSuite, a general function check must be performed.
2.2.7. MariaDB Server and MySQL server recommendations

OS Recommended MariaDB Version
Windows 10,11 10.11.2
WIN Server 2019 2022 10.11.2
EyeSuite Version Default MariaDB version Also compatible OS

installed with
EyeSuite i9.6.x.x MariaDB 10.5.5 MariaDB 10.4.12 WIN 8, 8.1, 10
EyeSuite i9.9.x.x MariaDB 10.5.5 WIN 8, 8.1, 10, 11
MariaDB 10.5.13 WIN 8, 8.1, 10, 11
MySQL 5.5.56 WIN 8
MySQL 5.5.62 WIN 8
MySQL 5.7.29 WIN 8, 10
MySQL 8.0.19 WIN 10
EyeSuite i9.13.x.x MariaDB 10.5.5 MariaDB 10.5.5 WIN 8, 8.1, 10, 11
MariaDB 10.5.13 WIN 8, 8.1, 10, 11
EyeSuite i9.14.x.x MariaDB 10.11.2 MariaDB 10.11.2 WIN 10, 11
Fig. 3
NOTE!
Windows 8.x is NOT supported from version i9.14.x.x including its database servers.
EyeSuite license activations and trial periods explained.

EyeSuite has two different items which can be activated by a license code.
Fig. 4
NOTE!
The database server, this HAS TO BE activated and registered to the end user. Only the MariaDB
database server can be registered.
1) We recommend strongly to activate the database immediately after you have installed and tested EyeSuite. Untill
you have registered the database server you can use the 30 days trail license. However, be aware that after the
30 days EyeSuite cannot be used anymore untill the database server has been registered.
2) The EyeSuite options. EyeSuite has several perimetery and imaging related options. When you install EyeSuite
for the first time you will get 30 days trail of biometry, perimetery and imaging options (see Fig. 5). After the 30
days EyeSuite will still work fine, only the options activated by the trial will be disabled. If the customer wants to
keep using one of those options he/she can order them. The license can be activated via the license code in the
EyeSuite option manager this code is linked to the device or cypto box serial number.
Fig. 5
Installation procedures
NOTE!
Local administrator rights are required to perform the installation. If in doubt, first contact the
computer / network administrator.
Preparation
NOTE!
Make sure your operating system is op to date with manufacturer drivers. Also make sure you use
the latest version of EyeSuite software. The version can be checked on https://www.haag-
streit.com/haag-streit-diagnostics/
Before installing the EyeSuite software it should be clarified what the customer requirements are. EyeSuite can be
installed in two ways:
• Standard installation
EyeSuite and database server are installed on the same PC.
• Network installation
EyeSuite and the database server/file storage are installed on the same or a different PC’s. The database
server/file storage is usually installed on a dedicated server PC to enhance performance and security. Additional
EyeSuite installations can be connected to the database server/file storage (sharing the same database). The
database server/file storage needs to be installed separate by selecting remote database in the EyeSuite installer
program. The remote database installation can be done with our tool and the file storage setup must be done
manually.
A checklist that helps to assess the installation requirements is available in chapter 9 in the addendum. It’s
recommended to forward this form to the customer IT department, and have it completed and returned prior to the
installation.
Standalone new installation

For non-networked single use system, limited to one EyeSuite application on the same PC. Start the installation
wizard of EyeSuite:
Fig. 6
The installation package will be extracted. This may take from a few seconds to approximately one minute. If needed,
you can change the installer's language.
Fig. 7
Read the introduction carefully and if ok, click Next. Otherwise cancel the installation by clicking Cancel and perform
the required actions as instructed.
Fig. 8
To continue agree with the terms by clicking on I accept the terms of the license agreement and then click Next.
Fig. 9
On the next window select the software parts that are required. In the “Installation Folder” tab, an alternative
destination folder for this installation may be chosen, we recommend strongly to use the default value.
• EyeSuite (Viewing station is always required and pre-selected)
• EyeSuite Biometry and EyeSuite Myopia for Lenstar LS 900 devices
• EyeSuite Myopia for the myopia module, note: The Biometry module is also needed to be able to measure.
• EyeSuite Imaging is required for Haag-Streit slit lamp Imaging systems and the FM 300 fundus module.
• EyeSuite IOL is to perform IOL lens calculations.
• EyeSuite Perimetry is required for Octopus devices.
Fig. 10
Click Next to continue.
Fig. 11
Explanation of options:
Local database (MariaDB 10.11.2 will be installed), not suitable for networking.
For a standard stand alone installation select Local database to install the MariaDB Database server locally.
• In case of a fresh installation this will install MariaDB 10.11.2 on the computer.
• In case of an update this will remove the currently used database server installation and will (re-)install MariaDB
10.11.2. The uninstall of the previous database can’t be prevented. The new database will NOT allow remote
connections.
→ Use this on standalone PC were EyeSuite did install the database server (in most cases this is the prefered
option)
Remote database (no local database server will be installed), suitable for networking so connection multiple EyeSuite
applications. Also suitable for full control over local database. Usefull in case multiple database needs to be created
or in demo situations. See chapter 3.3. for instructions.
This option will remove the existing EyeSuite installed database server from the computer were EyeSuite is
installed. No new database instance will be installed. If the database server was installed manually (remote
database) then this database will not be touched by the installer.
→ Use this if you have a remote database server or a manually installed database server on the same PC as the
one where you are about to install EyeSuite. Or if you want to use the database on this PC by networked clients. You
then have to install the database server with our tool.
Define where product icons and shortcuts shall be created. Click Next to continue. If you want to review or change
any of your installation setting click on “Back”, to exit the installation without changing the current installation click on
“Cancel”. If OK, click Install to install the software on the PC.
Fig. 12
The installation may take several minutes. During the installation a progress bar is shown. Please wait until the
installation is complete (sometimes the progress bar will stall for some time).
Fig. 13
Once the installation finished, some additional information may show up in the text window. Click Finish to exit the
installation wizard.
Fig. 14
Then start EyeSuite, in the next window select your geographical location. EyeSuite will create the database tables
(this will take some time) then register the database as explained in chapter 3.7.
Server/Client installation
If the data needs to be accessible from multiple PC’s or will be used by multiple PCs in the future, it is required to
perform a server/client installation. This requires a network connection between the database server (hosting the
shared database) and File Storage share and the EyeSuite client installations.
WARNING!
From EyeSuite i9.10 raw biometry data is stored in the filesystem like imaging. Do not forget to
setup a shared folder to store the raw biometry data.
NOTE!
For better performance and security on server/client installations we strongly recommend installing
the database server on dedicated server hardware.
WARNING!
If the software is installed on a PC connected to a customer network make sure to apply appropriate
safety measures, such as Antivirus and Firewall protection.
WARNING!
Network installations should only be performed by network administrators and experienced
computer users. Network installations require full administrator access rights.
WARNING!
Hazardous situations may arise if the network cannot provide the required characteristics.
3.3.1. MariaDB installation and setup using the AutoMariaDB_Install_and_Setup_i914 tool.

Download the AutoMariaDB_Install_and_Setup_i9.14.zip file from our website or find it in our service CD. Unzip the
file to a folder (recommended to put this on a USB memory stick for future use). Please read the readme.txt for the
latest information. You can also use this download link https://bit.ly/40ZTNYW
Fig. 15
Double click on the 02_MariaDB_Install_and_Setup.bat file to install and setup the database server. This tool
requires that Windows will elevate, and it will ask confirmation to perform the installation. Click Yes to start the tool.
The setup consists of 3 steps. After each step you will get a message if it was successful. Press any key to go to the
next step. At the last step the tool will check if all was performed successful and the database with user setup is
available. Your screen should look like in Fig 28.
Fig. 16
The MariaDB database is now ready for EyeSuite access, using the MariaDB servers IP address, port 3307 and
“octosoft” as database, username and password. Any EyeSuite installation can be connected to a shared EyeSuite
database at any time. Make sure all EyeSuite systems connecting to one database sever have the same version.
NOTE!
For better performance and security on server/client installations we strongly recommend installing
the database server on dedicated server hardware.
To connect EyeSuite to a shared database, perform the installation of EyeSuite as described in chapter 3.2.
Do not install the database server since it is already installed using the previous chapters. Choose: Remote database
(no local database will be installed) during the installation of EyeSuite.
If database names, usernames and/or password needs to be changed we recommend using the 3rd party HeidiSQL
database management tool: https://www.heidisql.com/
3.3.2. EyeSuite without database server, setup remote database connection
If EyeSuite has been installed without the database server, it will show configuration window when starting the
EyeSuite for the first time. This will allow EyeSuite to connect to the shared database.
Fig. 17
Enter the connection parameters as defined on the database server to connect:
Hostname/IP: Enter IP address of the MySQL Server (do NOT use the hostname)
Database: octosoft
Port: 3307
Username: as defined (e.g. octosoft)
Password: as defined (e.g. octosoft)
Encryption: none
WARNING!
Do not select MySQL or MariaDB encryption. This requires additional steps, like creating and
setting up certificates. Contact service.diagnostics@haag-streit for information if an encrypted
connection is required.
Click Retry to establish the DB connection.
Fig. 18
Click on Yes to confirm the new connection. EyeSuite will then create the database tables (database update).
Fig. 19
Click on OK to confirm the Warning message.
Fig. 20
The warning message will be displayed on every start of EyeSuite go to Tools > Preferences > General >
Database and click on Test and then on Ok to remove this message during start-up.
3.3.3. EyeSuite Imaging and Biometry, shared filesystem folder setup
NOTE!
From EyeSuite i9.10 raw biometry data is stored in the filesystem like imaging. Do not forget to
setup a shared folder to store the raw biometry and imaging data.
For EyeSuite Imaging systems (IM 600/900, IM910, CM 900, BX-900, FM300) and Biometry an additional
configuration is necessary to have access to the Imaging pictures and raw Biometry data from all connected
instances. This as the pictures, videos and raw Biometry data is not stored in the database itself, but on the file
system of local PC or the server. Therefore, it is required to share a folder to all EyeSuite instances in the network.
3.3.3.1. Share folder for EyeSuite Imaging and Biometry

Following is a generic example of how to share a folder in Windows. For detailed information please refer to the help
instructions from Microsoft (e.g. Internet).
Define and/or create common location/folder only to be used for the image and raw biometry files of EyeSuite (e.g.
\\Server\EyeSuiteFileStorage\). If a dedicated server is used for the database, it’s recommended to use this PC for
the file storage folder as well. Right-click the folder you want to share, select Give access to, and then click
Specific people.
Fig. 21
In the File Sharing wizard, select the user that will be allowed to access the folder and define the permission level
read/write. Check from Windows Explorer is the EyeSuite clients have full access to the shared folder.
Fig. 22
After the folder has been shared in the network, the location of this folder needs to be configured for all EyeSuite
workstations that needs access the Imaging pictures, videos, and raw biometry data.
Open EyeSuite and go to Tools > Preferences > General > File System.
Fig. 23
Define the location of the Imaging and raw biometry data directory by clicking on the button … next to the path and
browse to the shared network path. Click OK to save the settings. Do not use drive mapping, use the complete path.
This setting is saved in the database, all EyeSuite clients who will connect to the shared database will automatically
use the shared file system path.
NOTE!
All EyeSuite clients need to have FULL ACCESS to this folder, else EyeSuite will NOT start
Manual installation of MariaDB database server

For manual installation of the MariaDB database server, see the separate application note.
Setting up an encrypted connection between the EyeSuite client and database server
Contact Haag-Streit service (service.diagnostics@haag-streit.com) for instructions and support for setting up an
encrypted connection between the EyeSuite client and the database server.
Terminal server/Citrix installation

It is possible to install EyeSuite on a terminal/Citrix server to allow simultaneous remote access from network clients,
which do not require a local EyeSuite installation.
NOTE!
Do not use the EyeSuite software on a terminal/Citrix server to directly connect and control
instruments. To use an instrument only use a local version of EyeSuite and connect it to the same
shared EyeSuite database.
To run EyeSuite simultaneously on a terminal/Citrix server it is required to enable the multiple instance support. This
as per default only one EyeSuite instance can be run at the same time.
Perform the installation of EyeSuite on the terminal/Citrix server as described in chapter 3.2.
After the software has been installed, perform following steps:
Use either the existing shortcut in the start menu or create a new shortcut (e.g. EyeSuite Terminal Server) to the
file C:\Program Files\Haag-Streit\EyeSuite\EyeSuiteLauncher.exe
Open the Properties of the shortcut (right mouse click on file and select Properties)
Add “-NoSingleInstanceCheck" at the end of the target path and confirm with OK
Fig. 24
The software can now be called from all terminals simultaneously. For individual EyeSuite settings you need to make
multiple EyeSuite installations into different folders.
Activation of the database server license
An instructional video is available on our website, login with your username and password. Then go to customer
support, select EyeSuite, tips & tricks and in the EyeSuite section you will find the instructional video.
https://www.haag-
streit.com/fileadmin/CUG_HSC/Technical_Support/Software/EyeSuite/Instruction_videos/EyeSuite_Online_registrati
on_video_instruction.mp4
(you will need to be logged in the Haag-Streit Extranet to follow the link)
NOTE!
Please be aware we cannot register MySQL databases anymore you can only register a
MariaDB databases
NOTE!
If you click on the register button any previous registrations/activation code will become invalid. You
will need to do the complete registration process again.
From EyeSuite i9.x.x.x, database installations must be registered with Haag-Streit. Important is that you are provide
valid customer information including a customer’s e-mail address that is accessible during the registration process.
When you start an unregistered EyeSuite, automatically the registration module is started. Click on Please register
your product.
Fig. 25
Click on register to start the registration of this EyeSuite. If this is not possible at this moment you can use a trial
license. This will enable a 30-day trail however at each start of EyeSuite the user will be reminded to register. We
STRONGLY recommend registering this EyeSuite IMMEDIATELY. Click on Register to start the registration
process.
Fig. 26
Enter the customer’s details and make sure you use a valid customer E-mail address. Part of the process is that a
confirmation E-mail is send to the provided e-mail address this must be confirmed to receive the license key. Click on
continue.
Fig. 27
Enter the distributor information and click on continue.
Fig. 28
Read the license agreement. Now you have 3 choices. If the system is connected to the internet select Register
Online the registration will be an automatic process. If the unit is not connected to the internet, then you may use
your internet connected smartphone and a QR code reader to acquire the registration code. It is also possible to
send us an E-mail with the registration form in PDF format or even a fax. These latest two possibilities may imply
some delay as the E-mail messages and fax sheets at our end are not monitored 24/7, so a registration online or
using a smartphone is much more convenient and faster.
Fig. 29
3.7.1. Register online.
When you select register online and the system is connected to the internet, you will see the below message and an
E-mail will be send to the users E-mail address.
.
Fig. 30
This E-mail contains a link to confirm the E-mail address, click on this link.
Fig. 31
Confirm the E-mail address and the license key will be shown in your web browser. You will also receive an E-mail
with the license key.
Fig. 32
Start EyeSuite and if it is still connected to the internet if will automatically retrieve the license key. Now your
EyeSuite is registered and will start without showing the license registration window. If it is not connected to the
internet you need to manually enter the license key.
Please be informed the free options for 30 days show in the top left of the EyeSuite screen are specific EyeSuite
options (like Perimetry options) and are not related to the EyeSuite database registration. Chapter 2.3.
Fig. 33
3.7.2. Registration by E-mail or fax

Click on Register by E-mail if the system is not connected to the internet.
A Save window will open to save the EyeSuite_registration.pdf.
Fig. 34
Fig. 35
Register by Fax will go to the print window where you can print EyeSuite-registration document.
You can send this document by E-mail to registration@eyesuite.com or fax it to +41 978 01 88 and you will get an
answer by E-mail within 3 working days. A faster solution is to use a smartphone or tablet which is connected to the
internet and has a QR reader. Use the QR code on the document to get the license key immediately by E-mail. The
rest of the procedure is similar as by registering online.
Update procedures
WARNING!
The installer only supports direct upgrades back to EyeSuite i5.x.x.x If older or individual versions
like EyeSuite Perimetry v2.0.4 are installed, then you first need to manually upgrade to EyeSuite
version i5.x.x.x.
NOTE!
Local administrator rights are required to perform the update. If in doubt, first contact the computer /
network administrator.
Preparation
NOTE!
Make sure to use the latest version of EyeSuite software.
The version can be checked on http://www.haag-streit.com.
Before installing the EyeSuite software it should be clarified how the present current customer installation looks like:
• What EyeSuite version is currently in use?
• What EyeSuite version shall be installed?
• Has the database server been installed manually or by the EyeSuite installer?
• Is it a standalone or network installation?
Basically, the update always needs to be executed as follows:

Update the database server.
Update the EyeSuite Clients
WARNING!
Before updating any existing EyeSuite installation in a network, confirm that all instances of
EyeSuite in this network are closed and no client is accessing the shared database.
Because the new version may convert existing database tables, only updated EyeSuite versions will
be able to access the updated database. Therefore, all EyeSuite installations in a network,
connected to the same database, must be updated at once to the same version.
4.1.1. Database backup
IMPORTANT!
Before updating any existing EyeSuite installation it’s necessary to perform a full backup.
To perform a backup of the EyeSuite database, follow the instructions provided in chapter 1.
Updating EyeSuite with an EyeSuite installed local database server (no biometry)
If a local EyeSuite installation is also running the database server for remote clients, make sure to update this
installation first. Afterwards all connected EyeSuite installations needs to be updated as well.
NOTE!
With EyeSuite i9 and newer versions the undefined patient no longer exists for EyeSuite Imaging. If
any examination results shall be kept for i9.x.x.x or higher versions, it is required to move the
examination results from the undefined patient to a defined patient record prior to the update.
NOTE!
The update of an Imaging database can take quite a long time. Updating 150’000 pictures from i8
to i9.x.x.x it will take approximately 2 hours
NOTE!
If you update an EyeSuite installation which contains Perimetry data, and its version is lower than i9.x
then you need to convert and load the programs with the service tool before restoring the backup. See
the service tool short guide for instructions.
The standard EyeSuite installer can be used to update from a previous >= i5.0.0 EyeSuite version. Below are the
differences between an update and the standard installation. Start the installer and accept the license agreement,
click on next.
4.2.1. Additional steps if old version is before i8.x
If the installer detects a previous < i9.x version, then it will show the installation path. It will ask if it is ok to remove
the old installation. You need to confirm that you have made a backup to be able to select remove.
Fig. 36
If needed EyeSuite will inform you that the old EyeSuite will be uninstalled, and the PC will be restarted. Make sure
all data on running 3rd party applications are saved and click on Yes to proceed.
Fig. 37
In the next screens confirm the uninstall. If asked to uninstall the MySQL Server click on continue. The application
will be uninstalled but the data will be preserved. Also allow the IDS camera driver to be uninstalled. Then EyeSuite
will be uninstalled. After the uninstall is finished click on Done to restart the PC do NOTHING until the PC restarts
itself.
Fig. 38
The EyeSuite installer will automatically run after the restart of the PC.
4.2.2. Update of an i9.x version or after chapter 4.2.1 has been performed.
In the installer application, select the setup language and click on next and accept the license.
The following window ask you to configure how EyeSuite needs to be installed. Select the extension which needs to
be installed. Select at least the previous installed extensions. Do not change the Installation folder setting.
Fig. 39
As this is with a local database select local database. If you select remote database then after the installation you
will need to recover the backup. If the previous version was lower than i9.6.3.0 then in the next screen check if the
data folder shown is correct. If you select remote database then after the installation you will need to recover the
backup.
Fig. 40
If the previous version was EyeSuite i9.6.3.0 then installer will ask if it is ok to Automatically close the EyeSuite_DB
application, click on ok. For the rest just click on next to continue.
Fig. 41
When the installer is finished, start EyeSuite, first it will ask to update the database and to confirm a backup has been
made. A status bar will show the progress.
Fig. 42
After the database update is completed EyeSuite will start, and the software update is completed. If previous version
for lower, then i9.x then do not forget to register the database.
Update in case of self-installed database server.

In case the previous database was a MySQL database then see chapter 4.4
Fig. 43
In case the present database is MariaDB then download MariaDB Server 10.11.2 from https://mariadb.org/.
Fig. 44
Start the downloaded installer, accept the license agreement and select: Do not create a new database…..
For the rest click on next. When the installer is ready leave the tick box selected and click on Finish. In the upgrade
window select the tick box before MariaDB_10_5_xx and click on upgrade.
Fig. 45
When the tool is finished use the EyeSuite installer to upgrade to i9.14 and run EyeSuite to update the database.
Update in case of existing biometry/Lenstar data and/or MySQL server.

WARNING!
In case of a networked system. From EyeSuite i9.10 raw /biometry data is stored in the filesystem
like imaging. Do not forget to setup a shared folder to store the raw biometry data.
If there is already biometry/Lenstar data measured with a pre i9.10.x version, then we recommend moving the raw
data from the database into the filesystem. Additional if the present database uses a MySQL server it is
recommended to migrate to a MariaDB server.
• In case the database size is less than 100 GB, or the database contains DICOM data. Then create a full backup,
uninstall EyeSuite and the database. Perform a new installation and restore the backup. Note this process will
take about 1 day and during the process EyeSuite cannot be used.
• In case of a larger database without DICOM data, or customer does not accept a long downtime use the
hotfolder migration option. For instructions check the 012_HotFolder_Lenstar data & MySQL to MariaDB
migration for EyeSuite i9_10_x_v2 newsletter.
EyeSuite configuration, options management.

Information regarding the options management can be found in the Instructions for Use of the EyeSuite Software,
chapter 6.1. Tools: Options manager.
Windows configuration
5.1.1. Ethernet power management
For all Haag-Streit EyeSuite installations it is essential to turn off power save functions on all interfaces (USB and
Network). Connections to the USB devices, Octopus 900 and remote database can get lost if the network card or
internal USB hub goes into power save mode.
To turn power management features off:
Open Network and Sharing Center (click the Start button, type Network and Sharing in the Start Search box, and
press Enter).
Click the Change adapter settings link in the upper left of the navigation plane.
Right click the network connection you want to disable power management support on and click Properties. Click
Configure.
On the Power Management tab, clear the Allow the computer to turn off this device to save power check box.
Fig. 46
Perform the same for each USB hub and controller in the device manager.
Backup
Please instruct the customer/user that that he/she is responsible for its own data. It is essential to implement a
backup of the patient data. We recommend strongly to inform and assist the customer with the setup of patient data
backup. We recommend performing this backup on a shared folder on a server or different (external) storage drive
then where the present data is stored.
NOTE! It is especially important to perform regular backups. We recommend activating the EyeSuite
automatic incremental backup which is available from EyeSuite i8.x.x.x. See the EyeSuite instruction
for use (F1) for setup instructions.
Before every update it is essential to make a backup.
Below are the backup options available in the recent EyeSuite versions:
EyeSuite Backup type Database Images IOL incl Perimetry INI Comments
version and videos Templates test files
≥ i8.x.x.x Auto Yes Yes Yes No No Incremental
≥ i8.x.x.x Manual Full Yes Yes Yes No No (1)
≥ i8.x.x.x Manual BKPX Yes Yes Yes No No (2)
Fig. 47
(1) Backup is placed in a folder. Database parts in individual folders and files. Complete patient info as .ESBX files
(2) Same as manual full backup but folder is zipped to pre-selected size in a BKPX file
EyeSuite configuration backup

Local EyeSuite preferences are stored in separated .ini files. These files will remain on the system e.g. during an
update or even after an uninstallation of the EyeSuite software. However, in some cases it might be necessary to
backup these .ini files in order to prevent to loss all local EyeSuite preferences (e.g., in case of a PC exchange). To
backup the .ini files go to the respective folder: This location also contains the eyesuite.dbx file which stores the
encryption database connection details and in case of activated options a HSser.dat or HSusb.dat file. These contain
the activated licenses in relation to the device serial number or the Crypto box. Make a backup of these also.
Default location of ini files for Win10 and Win 11
C:\ProgramData\Haag-Streit\EyeSuite\
Backup the Perimetry tests and ini files by performing a manual copy of the hidden C:\ProgramData\Haag-
Streit\EyeSuite folder, or in case of a networked PC with multiple users the C:\Users\<windows
username>\AppData\Roaming\Haag-Streit\EyeSuite or C:\Users\All Users\Haag-Streit\EyeSuite folder.
Full backup with EyeSuite

The easiest way to perform a backup of the data is with the EyeSuite software.
To create a backup, start the EyeSuite software and go to menu Tools > Database > Backup
Fig. 48
Then select Full Backup this will backup the database with images, IOL’s and templates. We recommend using the
Full Backup option. Do not to use BKPX as this takes extra backup time and restore time.
Fig. 49
Select the folder where to store the backup (should be empty) EyeSuite will create a name and click on Next
Fig. 50
Next you see progress indicator and if all is done a message that the backup is finished, click on Exit to finish the
backup procedure.
Fig. 51
Backup of server-based data without EyeSuite

From EyeSuite i9.10.0. raw biometry and imaging data and the custom perimetry tests are stored outside of
the database in a folder. Best is to use a 3rd party software which will take care of the back of the database and
storage folder. This tool should be able to backup open files for example Veeam Agent backup software.
Restore of an EyeSuite backup.

An EyeSuite backup can be restored within the software itself.
NOTE!
If you update an EyeSuite installation which contains Perimetry data, and its version is lower than i9.x
then you need to convert and load the programs with the service tool before restoring the backup.
See the service tool short guide for instructions.
To restore a database backup, start the EyeSuite software and go to menu Tools > Database > Restore.
Fig. 52
WARNING!
By restoring a database all the current data will be lost. Make sure to create a database backup
in case the data needs to be preserved.
EyeSuite will ask to create a database backup before restoring the database. Click Yes to start the backup wizard.
After the backup has been created, EyeSuite will automatically start the restore wizard. To directly restore the backup
to an empty database, click No.
Fig. 53
EyeSuite will start the restore wizard which will guide through the restore procedure. Click Next to continue. Then
select “Restore from repository” if you want to restore from a Full backup.
Fig. 54
EyeSuite will show a list of dates when a backup has been made, select the backup date you want to restore.
Fig. 55
The restore is now performed and EyeSuite will show the progress. The duration of the restore process depends on
the database size and may take quite some time.
Fig. 56
If the restore was completed successfully, EyeSuite will show the corresponding message. Click Exit to finish the
restore procedure. EyeSuite will close, restart EyeSuite to inspect the restored data.
Fig. 57
EyeSuite configuration restore.

If needed, to restore the EyeSuite configuration settings, copy back the .ini files from the backup destination to the
respective folder (for default path see chapter 6.1)
Troubleshooting Guidelines
The troubleshooting guidelines shall help to address certain issues that may occur during installation, configuration,
or maintenance of EyeSuite. The chapter will be continuously updated with the latest information. However please
note that this chapter does not describe all possible issues or error messages. For a list of all error messages please
refer to the Instructions for Use of EyeSuite.
In case the information does not solve the issue, please contact the Haag-Streit customer service.
WARNING!
Before starting with troubleshooting the system it is strongly recommended to create a database
backup.
Database connection issues

Database access
This chapter addresses possible database access issues in EyeSuite. In case EyeSuite is not able to access the
database, the following error message will be displayed.
Fig. 58
Check the network connection with the PC running the database server (can also be the local PC so IP address:
127.0.0.1). Click Start and type “cmd” to open the Command Line. Type ping <ip address PC running database
server>.
Fig. 59
If no reply is coming in, check the network connection (cables, adapters, IP configuration, etc.). If successful, check
the firewall configuration.
In the Control Panel open the Windows Firewall settings and go to Advanced Settings. Select Inbound Rules in
the right window, find the rule MariaDB 10.x.x (x64) check if it exists, and it is set to enabled and allowed.
Fig. 60
If that is present, then check if the database server is started/can be started/running. Open the services control panel
and check the status of the database server, the service name is for example “MariaDB_10_5_5”. The Description
should contain MariaDB and should be running and with startup type: automatic.
Fig. 61
Normally the PC will start the database server when it is started. If this is not the case the click on start to try to start
the server. If the server is started, then EyeSuite will work. If not, then send the <pc name>.err file to Haag-Streit
support for analysis (perform a search function in windows explorer).
If the database server is not on the local PC, then check on the PC which run the database server if the database
server is started.
Database server and virus scanner issues
Please make sure to disable/exclude the virus scanner on the folders mentioned in chapter 1.1.1. A virus scanner
can reduce performance and even can cause database crashes/corruption.
EyeSuite Perimetry
Check the most common issues newsletter.
Issue during installation with “Repeated uninstall/Repair”.

If during the installation you repeatedly get the screen "Checking for old version" and you can only choose to "Repair"
or "Uninstall previous version", open the registry editor (in the command window, enter "regedit"). Then manually
remove the folder "HKEY_LOCAL_MACHINE/SOFTWARE/Haag-Streit/EyeSuite" in 32 bit Windows systems,
respectively "HKEY_LOCAL_MACHINE/SOFTWARE/Wow6432Node/Haag-Streit/EyeSuite" for 64 bit systems, then
exit the registry editor and restart the EyeSuite installer.
Slow network connections

If the data access through the network appears to be slow (significantly slower than the local data access) then try
the following measures on the local PC:
• Deactivate the IPv6 network protocol.
• Make sure a DNS server is available in the TCP/IP settings. If not add 8.8.8.8 or 1.1.1.1
• Deactivate any unused network cards, like Wireless LAN, Bluetooth PAN, or other disconnected adapters.
Addendum
A - Installation checklist for Haag-Streit EyeSuite™
Clinic: Place:
Department: Phone:
Name: Date:
Installation possible starting from: Haag-Streit contact:
Fig. 62
Checklist for the installation of Haag-Streit EyeSuite™ and ophthalmic instruments
Dear customer
Depending on the application environment it is required to closely work with the responsible IT department when
installing the Octopus 300/600/900, Lenstar, EyeStar, IM600/900, IM910, CM900 or other ophthalmic instruments
interfacing with EyeSuite. It’s even more essential if the software shall be installed in a network with multiple viewing
stations. Please forward this form to your IT department and have it completed and returned prior to the installation.
Preparations for the installation of EyeSuite
EyeSuite is a Windows based software and consists basically of two components: The MariaDB database software
and the Java application EyeSuite™. EyeSuite uses its own embedded Java environment. If they are installed on a
standalone PC (single computer with an ophthalmic instrument) both is installed on the same computer. If results
shall be analysed on other computers, then a network installation (server/client) must be setup. In that case,
EyeSuite must be installed on all computers where instruments are controlled. EyeSuite Viewing station can be
installed on all other computers or alternatively on a Windows Terminal Server/Citrix. The MariaDB server needs to
be installed only once – preferentially on a dedicated server. Also a shared folder needs to be setup with full access
for all EyeSuite clients.
Computer
Requirements / Specifications Yes No
Please check if the minimum requirements are fulfilled:
Processor: Intel i5 5th Gen or higher (6th Gen not recommended)
RAM: min. 16 GB
Hard disk space: min. 160 GB (NTFS file system)/1 TB for biometry
Screen: A good quality screen with a resolution of 1920 x1080 up to 3840 x
2160
Operating Systems: Windows 10, 11 (64 bit ONLY)
Additional requirements for IM 900, IM910, IM 600, 2nd generation, Lenstar
Processor: Intel i5 5th Gen or higher with 4 cores
Note: 6th Gen is not recommended
2 core with HyperThreading are not recommended
RAM: min. 16 GB
Hard disk space: min. 500 GB (NTFS file system)
Port: full speed USB 2.0 or USB 2.0 for 2nd generation and Lenstar
Screen resolution: A good quality screen, resolution of 1920 x1080 up to 3840 x 2160
Graphics: The Intel graphics GPU included in the Intel CPU Gen 7 or higher has
sufficient performance for EyeSuite. Else a dedicated/separate
graphic card with at least 4 GB of memory (recommended chipset
NVidia or AMD)
Free PCi card slot recommended: PCI-Express 3.0
PCI Express Card: Chipset of Renesas / NEC / Delock USB 3.0 External Hub 4p
EyeSuite connection: one serial port "COM1" 9 pole and standard serial cable 9 pole 1:1
female/female, <10m
FTP connection: Ethernet Interface 100BASE-T (100 Mbps)
TCP port 21 open and FTP server software installed

Network connection: Ethernet Interface 1000BASE-T (1 Gbps)
EyeSuite connection: Ethernet Interface 100BASE-T (100 Mbps) 1 Gbps if SN > 6000
Open TCP/UDP port (default: 49153) for each device
Additional requirements for HFA 7xx/7xxi:
EyeSuite connection: one serial port "COM1" 9 pole, and serial cable 9 pole crossed
male/female, <10m or
From EyeSuite i9.6.x.x all Biometer LS900 (Manual, APS and Myopia) require a valid license
to work.
Fig. 63
Instruments
Octopus 900, 600 (if connected to a network), 300 (only with FTP connection) or HFA700 (only with Perle IOLAN
DS1 adapter) will require an IP address. Please provide the IP addresses for the instruments:
Instrument Serial Number IP address
Fig. 64
Network configuration
Network settings Yes No
Will EyeSuite be connected to a network?
Does/do the computer(s) have access to the internet?
Fig. 65
EyeSuite system configuration Yes No
Will EyeSuite be installed as server/client system in a network (remote database connection)?
Fig. 66
If yes, please answer:
How many control stations (connected to a device) are
foreseen?
How many viewing stations are foreseen?
Computer name of the MariaDB server?
IP address of the MariaDB server?
Fig. 67
Name and phone number of the responsible network specialist. Must be present during installation:
Name Phone
Fig. 68
EMR configuration
Electronic Medical Record software Yes No
Will EyeSuite be interfaced with Electronic Medical Record software?
Fig. 69
If yes, please provide the name of the software, company and contact person phone.
Company / brand Name Phone
Fig. 70
Please be informed about the following key issues.

The MariaDB database for EyeSuite needs to be installed either on the control station or on a dedicated server.
It is possible to install MariaDB on a virtual server.
Antivirus software must allow the operation of MariaDB server and grant non-delayed access to its folders (e.g.,
McAfee may need to exclude the Haag-Streit folders and other, see chapter 1.1.1 for the same reason)
Port 3307 on the MariaDB server must be open for access by the control and the viewing stations.
The power save functions of all network and USB interface adapters must be turned off.
System configuration
Backup A B
Will the backup for the database be run on the control station (A) or on the server (B)?
How do you plan to perform the backup (Frequency/Type (via EyeSuite, Script, …) /…)?
Fig. 71
Importing of existing visual field data Yes No
Shall existing visual field data being imported to EyeSuite
Fig. 72
If yes, please answer:
Which perimeter with which software version do you have? *
How many examinations (approximately) exist?
The examinations are saved on which software / instrument?
* Depending on the existing perimeters a software update may be required to connect or import/export data
Fig. 73
Questions for clarification can be asked to
Name Phone
Fig. 74
List of modifications
Edition Date Modifications
30.00 05.12.2023 9.14 modification and update.
29.00 10.02.2022 Up to date to version i9.10 and removed references for pre i8.x.x.x versions
28.30 09.09.2021 Update for i9.9.0.0 and minor changes
28.10 05.05.2021 Add reference to service news SQL Backup and FTP Free tool tool
28.00 24.11.2020 Reworked for EyeSuite i9.6.x.x
27.00 26.08.2020 Adaptation CE marking on back page; New Layout front page.
26.10 20.05.2020 For EyeSuite i9.5.x.x. updated server list and other i9.5.x.x. related parts.
26.00 29.10.2019 For EyeSuite i9.3.x.x add Internet auto license and auto DB install, setup tool & MariaDB
25.30 26.11.2018 Added MySQL remove anonymous user and test DB. Added my.ini settings
25.20 18.10.2018 Added chapter 2.3 EyeSuite license activations and trial periods explained.
25.10 15.05.2018 Added update schema and users and folders permissions
25.00 18.04.2018 Release version 25.00 for i9.x.x.x
24.14 18.05.2017 Adaptation of chapter 2.1.1 (PC requirements).
24.13 19.12.2016 Update to EyeSuite version i8.2.2.0
24.12 29.11.2016 Add server compatibility information in table chapter 2.2.5.
24.11 28.09.2016 Add Perimetry WAN requirements
24.10 07.09.2016 Adaptations in table chapter 2.2.5.
24.00 05.09.2016 Update to EyeSuite version i8.2.1.0
23.11 13.06.2016 Adaptations of the text in chapter 5.2.1.
23.10 25.05.2016 New description of requirements in Chapter 2.2.
23.00 15.01.2016 Chapter 4.2, update procedure updated, Chapter 4.3 added MySQL update procedure,
Changed all references from i8.0.0 to i8.1.1.0.
For further questions please contact the HAAG-STREIT Customer Support at:
service.diagnostics@haag-streit.com
http://www.haag-streit.com/contact/contact-your-distributor.html
PRODUCTS CER TIFIED FOR BOTH THE U.S

AND CANADIAN MARKETS, TO THE APPLI-
C US CABLE U.S. AND CANADIAN STANDARDS
HAAG-STREIT AG
Gartenstadtstrasse 10
1250 3098 Koeniz, Switzerland
0297
Phone +41 31 978 01 11
Fax +41 31 978 02 82
eMail info@haag-streit.com
Internet www.haag-streit.com

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SETUP MANUAL

Tradition and Innovation – Since 1858, visionary thinking and a

Installation procedures ............................................................................................................................................. 11

Update procedures .................................................................................................................................................... 24

EyeSuite configuration, options management. ....................................................................................................... 29

Restore of an EyeSuite backup. ............................................................................................................................... 32

Troubleshooting Guidelines ..................................................................................................................................... 34

Areas of application of the device

Warranty and product liability

EyeSuite software material.

(PCI Card with separate power connector)

USB 2.0 Interface for:

Additional requirements Perimetry:

2.2.3. Data storage requirement for EyeSuite Lenstar biometry examinations

2.2.5. Data storage requirement for EyeSuite Imaging examination

2.2.6. Data storage requirement for EyeSuite Perimetry examination

2.2.7. MariaDB Server and MySQL server recommendations

EyeSuite Version Default MariaDB version Also compatible OS

EyeSuite license activations and trial periods explained.

Standalone new installation

3.3.1. MariaDB installation and setup using the AutoMariaDB_Install_and_Setup_i914 tool.

Click Retry to establish the DB connection.

3.3.3. EyeSuite Imaging and Biometry, shared filesystem folder setup

3.3.3.1. Share folder for EyeSuite Imaging and Biometry

Manual installation of MariaDB database server

Terminal server/Citrix installation

Enter the distributor information and click on continue.

3.7.2. Registration by E-mail or fax

Basically, the update always needs to be executed as follows:

4.1.1. Database backup

Update in case of self-installed database server.

Update in case of existing biometry/Lenstar data and/or MySQL server.

EyeSuite configuration, options management.

EyeSuite configuration backup

Full backup with EyeSuite

Backup of server-based data without EyeSuite

Restore of an EyeSuite backup.

EyeSuite configuration restore.

Database connection issues

Issue during installation with “Repeated uninstall/Repair”.

Slow network connections

Additional requirements for Octopus 600:

Please be informed about the following key issues.

PRODUCTS CER TIFIED FOR BOTH THE U.S

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