Dangerous Goods

Statutory Instrument 51 of 2018.
S.I. 51 of 2018 [CAP. 13:16
Civil Aviation (Dangerous Goods) Regulations, 2018.
ARRANGEMENT OF SECTIONS
PART I
Preliminary
Section
1. Title.
2. Interpretation.
3. Application.
PART II
Requirements for Carriage of Dangerous Goods
4. Authorisation required.
5. Application for approval to carry dangerous goods by an Air
Operator Certificate holder.
6. Application for approval to carry dangerous goods on an Adhoc.
7. Renewal of certificate to carry dangerous goods.
8. Contents of Dangerous Goods Certificate.
9. Duration of a Dangerous Goods Certificate.
10. Amendment of a Dangerous Goods Certificate.
11. Issue of duplicate certificate.
12. Revocation of certificate or approval to carry dangerous goods.
13. Variation of certificate to carry dangerous goods.
14. Prohibition of carriage of dangerous goods.
15. Compliance with regulations.
PART III
Operator’s Obligations
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Section
16. Acceptance of dangerous goods.
17. Exemption.
18. Loading of Dangerous Goods.
19. Inspections by operator for damages, leakage or contamination.
20. Removal of contamination.
21. Provision of information by Operator to crew and ground handling
staff.
22. Provision of Information to employee staff and training
programmes.
23. Provision of information to passengers.
24. Provision of information by cargo aircraft operators.
PART IV
Shipper’s Responsibilities
25. Dangerous Goods: Packaging.
26. Dangerous goods transport document.
27. Provision of training.
PART V
Dangerous Goods Training Programmes
28. Initial and recurrent training.
29. Approval of Dangerous Goods Training Programmes.
30. Dangerous goods instructor.
PART VI
Documents, Records and Enforcement Powers
31. Retention of documents and records.
32. Training records.
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Section
33. Production of documents and records.
34. Power of seizure and examination.
PART VIII
General
35. Information in the event of an Aircraft Incident or Accident.
36. Occurrence reporting.
37. Pilot-in-command’s duty to inform air traffic services.
38. Flying for agricultural horticultural, forestry, etc.
39. Authority to transport radioactive material.
40. Inspections of Dangerous Goods Operations.
41. Civil Penalty, Service and Enforcement.
42. Additional due process requirements before service of certain
civil penalty orders.
43. Appeals.
44. Offences and Penalties.
First Schedule: Forms.
Second Schedule: Fees.
IT is hereby notified that the Minister of Transport and
Infrastructural Development in consultation with the Board has, in
terms of section 79(1) of the Civil Aviation Act [Chapter 13:16],
approved the following regulations:—
PART I
Preliminary
Title
1. These regulations may be cited as the Civil Aviation (Dangerous
Goods) Regulations, 2018.
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Interpretation
2. In these regulations, unless the context otherwise directs—
“acceptance checklist” means a document used to assist in
carrying out a check on the external appearance of packages
of dangerous goods and their associated documents to
determine that all appropriate requirements have been met;
“airport operator” means the airport proprietor;
“approval” means an authorisation issued by an appropriate
national authority for—
(a) the transport of dangerous goods forbidden on
passenger or cargo aircraft where the technical
instructions state that such goods may be carried
with approval; and
(b) other purposes as provided for in the Technical
Instructions;
“Authority” means the Civil Aviation Authority of Zimbabwe
established in terms of section 4 of the Civil Aviation
Act [Chapter 13:16];
“authorised person” means an employee of the Authority or any
delegated person duly authorised as such by the Authority;
“cargo aircraft” means any aircraft other than a passenger
aircraft which is carrying goods or property and the
following are not considered to be passengers—
(a) crew member;
(b) operator’s employee permitted to be carried by,
and carried in accordance with the instructions
contained in the operations manual;
(c) an authorised representative of the Authority; or
(d) a person with duties in respect of a particular
shipment on board;
“consignment” means one or more packages of dangerous
goods accepted by an operator from one shipper at one
time and at one address, receipted for in one lot and
moving to one consignee at one destination address;
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“crew member” means a person assigned by an operator to

duty on an aircraft during a flight duty period;
“dangerous goods” means an article or substances which are
capable of pausing risk to health, safety, property or the
environment which are identified as such in the list of
dangerous goods in the technical instructions or which
are classified according to those instructions;
“dangerous goods accident” means an occurrence associated
with and related to carriage of dangerous goods by air,
which results in a fatal or serious injury to person or
major injury to a person or major damage to property
or environmental damage;
“dangerous goods incident” means an occurrence, other than
a dangerous goods accident, which—
(a) is associated with and related to the carriage of
dangerous goods by air, not necessarily occurring
on board an aircraft, which results in an injury
to a person, property damage, environmental
damage, fire, breakage, spillage, leakage of fluid
or radiation or other evidence that the integrity of
the packaging has not been maintained; or
(b) relates to the carriage of dangerous goods which
seriously jeopardises an aircraft or its occupants;
“dangerous goods transport document” means a document
specified by Technical Instructions which contains
information about the dangerous goods being
transported;
“exception” means a provision in this Annex which excludes a
specific item of dangerous goods from the requirements
normally applicable to that item;
“exemption” means an authorisation other than an approval
granted by and appropriate national authority providing
relief from the provisions of the Technical Instructions;
“flight crew member” means a licensed crew member charged
with duties essential to the operation of an aircraft during
a flight duty period;
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“foreign operator” means an aircraft operator who holds an

Air Operator’s Certificate issued by the Authority;
“freight container” means a transport equipment for radio
active material, designed to facilitate the carriage of
such material, either packaged or unpackaged, by one
or more modes of transport but does not include a unit
load device;
“handling agent” means a person who performs on behalf of
an operator, some or all of the functions of the operator
including receiving, loading, unloading, transferring or
other processing of passengers or cargo;
“ID number” means an identification number specified in the
Technical Instructions for an item of dangerous goods
which has not been assigned a UN number;
“local operator” means an aircraft operator who holds an Air
Operator’s Certificate issued by the Authority;
“operator” means a person, organisation or enterprise engaged
in or offering to engage in an aircraft operation;
“overpack” means an enclosure used by a single shipper to
contain one or more packages and to form one handling
unit for convenience of handling and stowage, but does
not include a unit load device;
“package” means complete product of the packing operation
consisting of the packaging and its contents prepared
for carriage;
“packaging” means the receptacles or any other components
or materials necessary for the receptacle to perform its
containment function and other safety functions;
“passenger aircraft” means an aircraft that carries any person
other than a crew member, an operator’s employee in
an official capacity, an authorised representative of an
appropriate national authority or a person accompanying
a consignment or other cargo;
“Pilot-in-command” means the pilot designated by the operator,
or in the case of general aviation, the owner, as being in
command and charged with the safe conduct of a flight;
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“proper shipping name” means the name used to describe a

particular article or substance in shipping documents
and notifications, and where appropriate on packaging;
“serious injury” means an injury which is sustained by a
person in an accident and which—
(a) requires hospitalisation for more than 48 hours,
commencing within seven days the injury was
sustained;
(b) results in a fracture of any bone, except simple
fractures of fingers, toes or nose;
(c) involves lacerations which cause severe
haemorrhage, nerve, muscle or tendon damage;
(d) involves injury to an internal organ;
(e) involves second or third degree burns, or any
burns affecting more than five per cent of the body
surface; or
(f) involves verified exposure to infectious substances
or injurious radiation;
“shipper” means the person who consigns dangerous goods
for carriage on an aircraft;
“State of destination” means the country in the territory of
which an aircraft carrying dangerous goods ends its
journey;
“State of origin” means the country in the territory of which
the consignment was first loaded on an aircraft;
“State of the Operator” means the State in which the operator’s
principal place of business is located or, if there is no such
place of business, the operator’s permanent residence;
“State of overflight” means the country in the territory of
which an aircraft carrying dangerous goods flies over,
but without landing;
“State of transit” means the country in the territory of which
an aircraft carrying dangerous goods passes through
and lands but without offloading the dangerous goods;
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“Technical Instructions” means the last effective edition

in the English language of the Technical Instructions
for the Safe Transport of Dangerous Goods by Air,
approved and published by decision of the Council of
the International Civil Aviation Organisation;
“Unit Load Device” means any type of container or pallet
designed for loading onto an aircraft but does not include
a freight container or an overpack; and
“UN number” means a number assigned by the United Nations
Committee of experts on the Transport of Dangerous
Goods to identify a substance.
Application
3. These regulations shall apply to—
(a) carriage of dangerous goods where Zimbabwe is a—
(i) State of Origin,
(ii) State of Transit,
(iii) State of Overflight,
(iv) State of Operator; or
(v) State of Destination; and
(b) carriage of dangerous goods by the following—
(i) Zimbabwe air operator certificate holders; and
(ii) air cargo handling agents; and
(iii) air shippers and freight forwarders;
(iv) foreign air operators aircraft when—
(A) take-off or landing is being performed on the
territory of the Republic of Zimbabwe; or
(B) flying through Zimbabwe airspace;
PART II
Requirements for Carriage of Dangerous Goods
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Authorisation required
4. (1) No operator may transport dangerous goods or act as the
ground handling agent for the shipment of dangerous goods by air
unless approved by the Authority.
(2) All dangerous goods shall be handled, carried or loaded in
accordance with—
(a) any condition to which such certificate or approval may
be subject to; and
(b) in accordance with the Technical Instructions.
(3) Non Air Operators Certificate ground handling agents to
be approved to handle shipments of dangerous goods by air shall be
certified as—
(a) Regulated Agents in terms of the Civil Aviation (Security)
Regulations;
(b) ISAGO Providers;
and shall be issued with an approval letter Form 2 as set out in the
First Schedule.
(4) Any person who contravenes subsection (1) shall be
guilty of an offence and liable to a fine not exceeding level fourteen,
or imprisonment for a period not exceeding five years, or both such
fine and such imprisonment.
Application for approval to carry dangerous goods by an Air

Operator Certificate holder
5. (1) An Air Operator Certificate holder may apply to the
Authority for a certificate to operate an aircraft carrying or loaded
with dangerous goods in Form 1 set out in the First Schedule.
(2) The application requirements for the provisions to
transport dangerous goods by air shall encompass the submissions
of a Dangerous Goods Manual, approved by the Authority, which
shall be in accordance with the guidelines stipulated in the Technical
Instructions and the Third Schedule.
(3) A certificate to carry dangerous goods shall be valid for
a period of 12 months from the date of issue.
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(4) Where the Authority is satisfied that the local operator is

competent to carry dangerous goods safely and meets the requirements
of these regulations, it shall on payment of a fee specified in the Second
Schedule, issue the operator with a certificate to carry dangerous goods
in Form 3 set out in the First Schedule, subject to such conditions as
the Authority may deem fit.
(5) A local operator who violates any condition, to which the
certificate is issued, commits an offence and is liable to a fine not
exceeding level 12, or imprisonment for a period not exceeding two
years, or to both such fine and such imprisonment.
(6) A local operator who provides false or forged information
on an application under subsection (1) shall be guilty of an offence and is
liable to a fine not exceeding level fourteen or imprisonment for a period
not exceeding five years, or to both such fine and such imprisonment.
Application for approval to carry dangerous goods on an Adhoc

6. (1) An operator who wishes to operate an aircraft carrying or
loaded with dangerous goods on an ad-hoc basis shall apply to the
Authority for an approval to carry dangerous goods in Form 4 set
out in the First Schedule, and shall provide such information as the
Authority may require and, in particular—
(a) details of the dangerous goods to be carried; and
(b) date on which dangerous goods are to be carried; and
(c) destination and the type of aircraft to be used.
(2) Where the Authority is satisfied that the operator is
competent to carry dangerous goods safely and meets the requirements
of these Regulations, it shall on payment of a fee specified in the Second
Schedule, issue the operator with an approval to carry dangerous goods
as set out in Form 5 of First Schedule, subject to such conditions as
the Authority may deem fit.
(3) An approval to carry dangerous goods shall be valid for
a stipulated period in the approval document.
(4) Notwithstanding subsection (4), an operator can apply for
extension of the validity of his or her approval to carry dangerous
goods, provided it is for the same consignment, by filling in the
applicable parts in Form 4 set out in the First Schedule.
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(5) An operator who violates any condition, to which the

approval is issued, shall be guilty of an offence and is liable to a fine
not exceeding level twelve or imprisonment for a period not exceeding
three years, or to both such fine and such imprisonment.
(6) An operator who provides false or forged information
on an application under subsection (1) shall be guilty of an offence
and is liable to a fine not exceeding level fourteen or imprisonment
for a period not exceeding five years, or to both such fine and such
imprisonment.
Renewal of certificate to carry dangerous goods
7. (1) A certificate to carry dangerous goods may be renewed by
filling in the applicable parts in Form 1 set out in the First Schedule
for a further period of 12 months from the date of its expiry.
(2) An application for renewal in terms of subsection (1) shall
be—
(a) made at least 30 days before the expiry of the certificate;
and
(b) accompanied by a renewal fee specified in the Second
Schedule.
(3) Where an application complies with subsection (2), the
Authority shall issue a new certificate to carry dangerous goods in
Form 3 of the First Schedule and may attach any conditions to the
renewal as it may consider necessary.
(4) The Authority may refuse to renew a certificate where—
(a) the conditions of the certificate have not been complied
with;
(b) the provisions of these regulations have not been
complied with;
(c) the operator is convicted of an offence under these
regulations; or
(d) it is in the public interest not to renew the certificate.
Contents of Dangerous Goods Certificate
8. (1) The dangerous goods certificate will consist of two
documents—
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(a) a one-page certificate for public display signed by the

Authority; and
(b) multi-page operations specifications containing the terms
and conditions applicable to the DGC holder’s certificate.
(2) The dangerous goods certificate referred to in subsection
(1) shall contain—
(a) the name and location (main place of business) of the
dangerous goods certificate holder;
(b) the date of issue and period of validity for each page
issued;
(c) a description of the type of operations authorised;
(d) the authorised areas of operations; and
(e) other special authorisations, approvals and limitations
issued by the Authority in accordance with the standards
which are applicable to the operations conducted by the
dangerous goods certificate holder.
Duration of a Dangerous Goods Certificate

9. A dangerous goods certificate, or any portion of the dangerous
goods certificate, issued by the Authority is effective until—
(a) the Authority amends, suspends, revokes or otherwise
terminates the certificate; or
(b) the dangerous goods certificate holder surrenders it to
the Authority; or
(c) the dangerous goods certificate holder suspends
operations for more than 60 days.
Amendment of a Dangerous Goods Certificate

10. (1) The Authority may amend any Dangerous Goods
Certificate where—
(a) the Authority determines that safety in commercial air
transport and the public interest require the amendment;
or
(b) the Dangerous Goods Certificate holder applies for an
amendment and the Authority determines that safety in
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commercial air transport and the public interest allows

the amendment.
(2) Where the Authority stipulates in writing that an emergency
exists requiring immediate amendment in the public interest with
respect to safety in commercial air transportation, such an amendment
is effective without delay on the date the Dangerous Goods Certificate
holder receives notice.
(3) An appeal filed by the Dangerous Goods Certificate
holder shall not have the effect of suspending the decision made by
the Authority for emergency amendment.
(4) An amendment proposed by the Authority, other than an
emergency amendment, becomes effective 30 days after notice to the
Dangerous Goods Certificate holder, unless the Dangerous Goods
Certificate holder appeals against the proposal in writing prior to the
effective date.
(5) The effect of appeal noted in terms of subsection (4) shall
suspend the proposed amendment until the appeal has been finalised.
(6) An amendment proposed by the Dangerous Goods
Certificate holder shall be made at least 30 days prior to the intended
date of any operation under that amendment.
(7) No operator may perform any activity associated with the
carriage of dangerous goods for commercial air transport operation
for which a Dangerous Goods Certificate amendment is required,
unless it has received notice of the approval from the Authority.
Issue of duplicate certificate
11. (1) An operator whose certificate to carry dangerous goods is
lost, destroyed or mutilated may, by application made to the Authority,
and on payment of a fee specified in the Second Schedule, obtain a
duplicate certificate.
(2) Where a certificate which has been lost and replaced is
recovered, the operator shall immediately return the original certificate
to the Authority.
Revocation of certificate or approval to carry dangerous goods
12. The Authority may revoke a certificate or an approval to carry
dangerous goods where after any time the certificate or an approval
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to carry dangerous goods has been issued, the operator violates any
of the conditions imposed by the Authority, and such operator shall
return to the Authority, the certificate or approval to carry dangerous
goods.
Variation of certificate to carry dangerous goods

13. (1) Any operator who wishes to have his or her certificate to
carry dangerous goods varied may apply to the Authority by filling
out the applicable parts in Form 1 set out in the First Schedule with
an accompanying letter giving reasons why a variation is required.
(2) Where the Authority determines that safety in commercial
air transport and the public interest allows for a variation, the Authority
may vary the operator’s certificate to carry dangerous goods.
(3) An application for variation shall be made at least 30
days prior to the intended date of any operation under that variation
accompanied by a variation fee specified in the Second Schedule.
Prohibition of carriage of dangerous goods

14. (1) Subject to subsections (2) and (3), no person shall deliver
or cause to be delivered for carriage in or carry or load or cause to be
carried in, an aircraft any dangerous goods which he or she knows,
ought to know or suspects to be goods capable of posing risk to the
health and safety of any person or damage to property or any damage
to the environment when carried by air.
(2) Notwithstanding subsection (1), articles and substances
which would otherwise be classified as dangerous goods are excluded
from the provisions of these regulations to the extent specified in the
Technical Instructions, provided they are—
(a) for the proper navigation or safety of flight;
(b) to provide, during flight, medical aid to a patient;
(c) to provide, during flight, veterinary aid or a humane
killer for an animal;
(d) to provide, during flight, aid in connection with search
and rescue operations;
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(e) permitted for carriage by passengers or crew members;

(f) intended for use or sale during the flight;
(g) required to be aboard the aircraft for operating reasons;
or
(h) carried as catering or cabin service supplies.
(3) Where the operator carries oxygen gas cylinders for
purposes of provision of medical aid to patients on board the aircraft,
such gas cylinders shall have been manufactured specifically for the
purpose of containing and transporting that particular gas.
(4) Drugs, medicines and other medical matter referred to in
subsection (2) shall be under the control of trained personnel during
the time when they are in use in the aircraft.
(5) Equipment containing wet cell batteries shall be kept and,
where necessary secured, in an upright position to prevent spillage
of the electrolyte.
(6) Proper provision shall be made to stow and secure all the
equipment during take-off and landing and at all other times when
deemed necessary by the Pilot-In-Command in the interests of safety.
(7) The dangerous goods specified in subsection (2) shall be
carried in an aircraft provided they—
(a) comply with these regulations; and
(b) the applicable provisions in the technical instructions.
(8) The dangerous goods specified in subsection (2) (a) shall
only be carried if—
(a) they are required to be carried on an aircraft by or under
these regulations; or
(b) are intended for use on an aircraft for the purpose of the
good order of the flight in accordance with the normal
practice whether or not, in either case, such goods are
required to be carried or intended to be used on that
particular flight, or
(c) they are intended as replacements or have been removed
for replacement, and they comply with applicable
provisions of the Technical Instructions;
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(9) The dangerous goods specified in subsection(2)(b) and (c)

shall only be carried if they may be required for use during the flight,
they are or may be required for use during a subsequent flight by the
same aircraft and it may not be practicable to load the goods onto the
aircraft in the intervening period before the commencement of that
subsequent flight, or they were used or might have been required for
use during a previous flight by the same aircraft and it has not been
practicable to unload them from the aircraft since that flight.
(10) The goods specified in subsection 2(e) shall be carried
by passengers or crew members if they comply with the provisions
of Part 8 of the Technical Instructions; and
(11) The goods specified in subsection 2(f) shall be carried
if the Technical Instructions identify them as being items for sale or
use during a flight, or are intended as replacements for such items or
have been removed for replacement, they are carried in accordance
with Part 1 of the Technical Instructions.
Compliance with Regulations
15. (1) Every operator shall comply with the provisions contained
in the Technical Instructions for the safe transport of dangerous goods
by air on all occasions when dangerous goods are carried, irrespective
of whether the flight is wholly or partly within or wholly outside the
territory of Zimbabwe.
(2) Where dangerous goods are to be transported outside the
territory of Zimbabwe, the Operator shall review and comply with
the appropriate variations noted by Contracting States contained in
the Technical Instructions.
PART III
Operator’s Obligations
Acceptance of dangerous goods
16. (1) An operator of an aircraft in which dangerous goods are to
be carried as cargo, shall ensure that no package, overpack or freight
container which contains dangerous goods is accepted for carriage
in an aircraft until such package, overpack or freight container has
been inspected to determine that the—

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(a) dangerous goods are not forbidden for carriage by air

in any circumstance by the provisions of the Technical
Instructions;
(b) dangerous goods are classified and packed as required
by the Technical Instructions;
(c) the package, overpack or freight container is marked and
labelled in accordance with the provisions of Chapters
2 and 3 of Part 5 of the Technical Instructions; and
(d) the package, overpack or freight container is not leaking
or damaged before being loaded on an aircraft or placed
in a unit load device.
(2) Unless otherwise provided for in the Technical Instructions,
an operator of an aircraft in which dangerous goods are to be carried
shall ensure that no package, overpack or freight container which
contains dangerous goods is accepted for carriage in that aircraft
unless it is accompanied by a dangerous goods transport document,
and shall inspect such document to ensure that it complies with the
requirements of the Technical Instructions.
(3) An inspection under subsection (2), shall be in accordance
with an acceptance checklist, in Form 6 set out in the First Schedule,
and the result of such inspection shall be recorded.
Exemption
17. (1) The Authority may, upon application by an operator or
a shipper, and on payment of a fee specified in the Second Schedule
exempt such operator or shipper from the provisions of section 20(1)
(a) where—
(a) there is extreme urgency;
(b) other forms of conveyance are inappropriate; or
(c) full compliance with these regulations will be contrary
to the public interest.
(2) The Authority may allow an exception from complying with
all or some of the orders of these regulations in case of extraordinary
circumstances and in the public interest when no other type of transport
can be used and after everything possible has been done for achieving
an overall transportation safety level equivalent to the level stipulated
in these regulations.
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(3) Where the Authority grants an exemption for a period

exceeding 90 days, the Authority shall, within 30 days from the date
on which an exemption was granted, publish the full particulars of
such exemption in the Aeronautical Information Publication.
Loading of Dangerous Goods

18. (1) An operator of an aircraft in which dangerous goods are
to be carried—
(a) as cargo shall ensure that dangerous goods are not carried
in any compartment occupied by passengers or on the
flight deck, except where permissible under Part 7 of
the Technical Instructions;
(b) An operator of an aircraft in which dangerous goods are
to be carried shall ensure that any package, overpack
or freight container which contains dangerous goods is
loaded, segregated, stowed and secured on an aircraft
in accordance with Chapter 2 of Part 7 of the Technical
Instructions;
(c) An operator of an aircraft in which dangerous goods are
to be carried shall ensure that any package, overpack or
freight container bearing an indication that they can only
be carried on a cargo aircraft only are loaded and stowed
in accordance with Part 7 of the Technical Instructions
and are not loaded on an aircraft carrying passengers.
(2) An operator of an aircraft in which radioactive materials
are to be carried as cargo shall ensure that the radioactive materials
are loaded and stowed in freight containers in accordance with Part
2 of the Technical Instructions.
Inspections by operator for damages, leakage or contamination

19. An operator of an aircraft in which dangerous goods are to
be carried shall ensure that;—
(a) a unit load device containing dangerous goods is not
loaded unless it has been inspected and is free from
any evidence of leakage or damage to the packages,
overpacks or freight containers contained in it;
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(b) any package, overpack or freight container which

contains dangerous goods and is leaking or damaged in
an aircraft is removed and that other cargo or baggage
loaded on that aircraft is in a fit state for carriage by air
and is not contaminated;
(c) after unloading, all packages, overpacks or freight containers
which contain dangerous goods are inspected for signs of
damage or leakage, and if there is such evidence;
(d) any part of the aircraft where the package, overpack
or freight container was stowed or any sling or other
apparatus which has been used to suspend goods
beneath the aircraft is inspected for damage or
contamination and shall record the event and report it
as an incident;
(e) the inspections of the leakages of the Radioactive material
are conducted in terms of the Technical Instructions.
Removal of contamination
20. (1) An operator of an aircraft in which dangerous goods are
carried shall ensure that;—
(a) any contamination found as a result of leaking or damaged
packages, overpacks or freight containers is removed
without delay;
(b) an aircraft is not permitted to fly if it is known or suspected
that radioactive materials have leaked in or contaminated
the aircraft, unless the radiation level resulting from the
fixed contamination at any accessible surface and the
non-fixed contamination are not more than the values
specified in Part 4;9.1.2 of the Technical Instructions.
(2) An operator who contravenes subsection (1) shall be guilty
of an offence and is liable to a fine not exceeding level fourteen or
imprisonment for a period not exceeding five years, or to both such
Provision of information by operator to crew and ground handling staff

21. (1) An operator of an aircraft flying for the purposes of
commercial air transport shall ensure that all appropriate manuals
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are provided, including the operations manual containing information

about dangerous goods carried on the aircraft so that ground staff and
crew members can carry out their responsibilities in regard to the
carriage of dangerous goods, and the action to be taken in the event
of any emergency involving dangerous goods, and where applicable
the information shall also be given to the handling agent.
(2) An operator of an aircraft in which dangerous goods are
to be carried as cargo shall provide or cause to be provided to the
Pilot-in-command
of the aircraft, before the flight begins—
(a) written information about the dangerous goods as
specified in the applicable provisions of Part 7 of the
Technical Instructions; and
(b) information for use in responding to an in-flight
emergency as specified in the applicable provisions of
Part 7 of the Technical Instructions; and
(c) written information specifying the matters required by Part
5 of the Technical Instructions and shall preserve a copy of
that information for a period of not less than six months.
Provision of information to employee staff and training programmes

22. An operator of an aircraft or any agent thereof shall—
(a) inform any of his or her employees whose duties include
a function connected with the carriage of passengers or
cargo by air of the Technical Instructions, and
(b) establish and undertake training programmes as required
by Chapter 4 of Part 1 of the Technical Instructions,
which shall be submitted to the Authority for approval.
Provision of information to passengers

23. (1) An airport operator or operator of an aircraft flying the
purpose of commercial air transport of passengers or his or her agent
shall ensure that persons who are or may become passengers are warned
about the type of dangerous goods which are forbidden from being
carried on an aircraft as checked baggage or carry-on luggage by—
(a) displaying notices sufficient in number and prominence
for this purpose at—
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(i) the places at an airport and outside the airport

where tickets are issued;
(ii) the areas at an airport maintained to assemble
passengers to board an aircraft;
(iii) any place where flight accommodation is offered,
and
(iv) any location where a passenger may be checked
in; and
(b) providing information with each passenger ticket or
some other appropriate means, sufficient in prominence
for this purpose.
(2) An airport operator or commercial air transport operator
who contravenes subsection (1) shall be liable to a civil penalty
referred to in section 41(2).
Provision of information by cargo aircraft operators

24. (1) An operator of an aircraft in which cargo is to be carried
and any agent thereof shall ensure that notices giving information
about the carriage of dangerous goods are displayed in sufficient
numbers and prominence for this purpose at places where cargo is
accepted for carriage.
(2) An operator of an aircraft in which cargo is to be carried
who contravenes subsection (1) shall be liable to a civil penalty
referred to in section 41(2).
PART IV
Shipper’s Responsibilities
Dangerous Goods: Packaging
25. A shipper shall, before consigning any dangerous goods for
carriage by air, ensure that—

(a) they are not the type forbidden for carriage under Part
1 of the Technical Instructions;
(b) if the goods are the type forbidden for carriage by air without
approval, such approval is obtained from the Authority;
(c) the goods are classified in accordance with classification
criteria contained in Part 2 of the Technical Instructions;
1169
(d) the goods are packed in accordance with the Technical

Instructions;
(e) the package is marked and labelled in English Language
in addition to any other language required by the State
of Origin as specified in the Technical Instructions;
(f) the package is in a fit condition for carriage by air; and
(g) when one or more packages are placed in an overpack—
(i) the overpack only contains packages of goods
permissible to be carried by Part 5 of the Technical
Instructions; and
(ii) the overpack is marked and labelled in accordance
with Part 5 of the Technical Instructions.
Dangerous goods transport document

26. (1) A shipper shall, before consigning any dangerous goods for
carriage by air, ensure that the dangerous goods transport document—
(a) is completed in English Language in addition to any other
language required by the State of Origin in accordance with
Part 5 of the Technical Instructions; and
(b) contains a declaration signed by or on behalf of the ship-
per in Form 7 set out in First Schedule, stating that the
Technical Instructions have been complied with and that
the dangerous goods are—
(i) fully and accurately described;
(ii) correctly classified, packed, marked and labelled;
and
(iii) in proper condition for carriage by air.
(2) A shipper shall ensure that an operator of the aircraft is
furnished with the dangerous goods transport document required by
subsection (1) and such other documents in respect of dangerous goods
as are required by Part 4 and Part 5 of the Technical Instructions.
Provision of training
27. (1) A shipper and any agent shall ensure that before a
consignment of dangerous goods is offered to a person for carriage
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by air, any person involved in its preparation has received training

as specified in Chapter 4 of Part 1 of the Technical Instructions, to
enable the person to carry out their responsibilities with regard to
carriage of dangerous goods by air.
PART V
Dangerous Goods Training Programmes
Initial and recurrent training
28. (1) All personnel involved in the transport of dangerous
goods by air, as identified by the Technical Instructions, shall receive
initial and recurrent training in the requirements commensurate with
their responsibilities.
(2) The recurrent training referred to in subsection (1) shall
be at intervals of no longer than 24 months for all personnel subject
to the provisions of Chapter 4 of Part 1 of the Technical Instructions.
Approval of dangerous goods training programmes

29. (1) Dangerous Goods Training programmes shall be submitted
for review and approval by the Authority for—
(a) air operators;
(b) ground handling agencies which perform, on behalf of
the operator, the act of accepting, handling, loading,
unloading, transferring or other processing of cargo;
(c) ground handling agencies located at the airport which
perform, on behalf of the operator, the act of processing
passengers;
(d) agencies, not located at the airport, which perform,
on behalf of the air operator, the act of checking in
passengers;
(e) designated postal operators.
(2) Dangerous Goods Training programmes shall be submitted
for review and acceptance by the Authority for—
(a) freight forwarders; and
(b) agencies engaged in the security screening of passengers
and their baggage and cargo.
1171
(3) Approved Dangerous Goods Training Programmes shall

be subjected to review every 24 months.
Dangerous goods instructor

30. (1) No person may use a person nor may any person serve
as a dangerous goods instructor unless that person has successfully
completed the required dangerous goods training that is approved by
the Authority.
(2) A dangerous goods instructor must successfully undergo—
(a) an approved International Civil Aviation Organisation
or equivalent dangerous goods training programme; and
(b) recurrent training within 24 months of previous training
to ensure knowledge is current.
(3) An Approval certificate for designated instructors shall
be issued to instructors who meet the requirements in (2) above, as
specified in Form 9 of the First Schedule, and it shall indicate—
(a) the name, identity particulars of the instructor and
organisation;
(b) the type of training they are approved to provide together
with the categories; and
(c) the validity of approval and issue date.
PART VI
Documents, Records and Enforcement Powers
Retention of documents and records
31. (1) An operator of an aircraft carrying dangerous goods as
cargo shall ensure that the written information to the pilot-in-command
required by section 21(2) and a copy of the dangerous goods transport
document required by section 26 are accessible until after the period
of the flight on which dangerous goods were carried.
(2) An operator of an aircraft carrying dangerous goods shall
preserve
for a period of not less than three months—
(a) the written information to the pilot-in-command as
required by section 21;
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(b) any dangerous goods transport document or other

document in respect of dangerous goods which has been
furnished to him or her by the shipper in accordance
with section 26; and
(c) the record of any acceptance check list completed in
accordance with section 16(3).
(3) The record referred to in Subsection 2(b) shall be in a
legible
form.
(4) An operator who fails to preserve records specified under
subsection (2) shall be liable to a civil penalty referred to in section
41(2).
Training records
32. Records of training shall be maintained for a period not less
than 36 months and shall include—
(a) the individual’s manual;
(b) the most recent training completion month;
(c) a description, copy or reference to training materials
used to meet the training requirement;
(d) the name and address of the organisation that provided
the training; and
(e) evidence that a test has been completed successfully.
Production of documents and records
33. (1) An operator of an aircraft on which dangerous goods
are to be or have been carried and any agent thereof shall, within a
reasonable time after being requested to do so by the Authority, produce
or cause to be produced to the Authority the following documents—
(a) the written approval referred to in section 6(3);
(b) a copy of the written information provided to the pilot-
in-command of the aircraft in respect of any dangerous
goods referred to in section 21 (1);
(c) the dangerous goods transport document, or other
document in respect of dangerous goods referred to in
section 16(2); and
1173
(d) the completed acceptance check list in a legible form in

respect of any dangerous goods, referred to in section
16(3).
(2) An operator of an aircraft, shipper or any agent thereof
shall, within a reasonable time after being requested to do so by the
Authority, cause to be produced to the Authority any document which
relates to goods which the Authority has reasonable grounds to suspect
may be dangerous goods in respect of which the provisions of these
Regulations
have not been complied with.
(3) The Authority may authorise, in writing, any person to
inspect and make a copy of any certificate or approval or record
required to be kept under these Regulations.
Inspections

(4) The air operator, on their own account or through their
handling agent(s) shall provide the Authority any documentation
associated with the transportation of dangerous goods by air no later
than
24 hours after the initial request is made.
(5) An operator, shipper or any agent thereof who fails without
reasonable excuse to produce documents required in terms of this
section when requested to do so, commits an offence and is liable to
a civil penalty not exceeding level 14.
Power of seizure and examination

34. (1) The Authority may examine, take samples of, and seize
any goods which he or she has reasonable grounds to suspect may be
dangerous goods in respect of which the provisions of these Regula-
tions have not been complied with.
(2) The Authority may open or require to be opened any
baggage or package which he or she has reasonable grounds to suspect
may contain dangerous goods in respect of which the provisions of
these
regulations have not been complied with.
(3) A person from whom any goods have been seized may
make an application in writing within 30 days from the date of seizure,
accompanied by evidence of ownership, to the Authority to have the
goods
released to him or her.
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(4) Where the Authority is satisfied that—

(a) the goods seized were not dangerous goods;
(b) the applicant is the owner of the goods seized; and
(c) further retention of the goods is not necessary for purposes
of any criminal proceedings, the Authority shall arrange
for the goods concerned to be released to the applicant.
(5) Subject to subsection (1), any sample taken or goods seized
by the Authority under these regulation shall be retained or kept for as
long as the Authority considers it necessary in all circumstances for
forensic examination, for investigation in connection with an offence
or for use as evidence at a trial for an offence and shall be disposed
of in such manner as the Authority considers appropriate.
(6) Where further retention of the goods is, in the opinion of
the Authority, no longer necessary, and no application has been made
under subsection (3), or any such application has not been successful,
the goods shall be destroyed or otherwise disposed of in accordance
with the directions of the Authority.
PART VIII
General
Information in the event of an aircraft incident or accident
35. An operator who is involved in an aircraft incident shall—
(a) as soon as possible, inform the appropriate authority of
the State in which the aircraft accident occurred of any
dangerous goods carried; and
(b) on request, provide any information required to minimize
the hazards created by any dangerous goods carried.
Occurrence reporting
36. (1) A local operator shall ensure that any dangerous goods
accident, dangerous goods incident or the finding of undeclared or
mis-declared dangerous goods in cargo or passenger’s baggage,
wherever it occurs, is reported to the Authority within 48 hours in
Form 8 set out in the First Schedule.
1175
(2) A foreign operator shall ensure that any dangerous goods

mis-declared dangerous goods in cargo or passenger’s baggage, which
occurred in Zimbabwe, is reported to the Authority within 48 hours.
To be confirmed .
(3) A report required under subsections (1) and (2) shall contain
the
following information as is appropriate to the occurrence—
(a) the date and location of the occurrence;
(b) the flight number and flight date;

(c) the description of the goods and the reference number
of the air way bill, pouch baggage tag and ticket;
(d) the proper shipping name, including the technical name
if applicable;
(e) the UN or ID number;
(f) the class or division in accordance with the Technical
Instructions and any subsidiary risks;
(g) the type of packaging and packaging specification
marking;
(h) the quantity of dangerous goods;
(i) the name and address of the shipper or passenger;
(j) the suspected cause of the occurrence, action taken;
(k) the name, title, address and contact number of the
reporter; and
(l) any other relevant details.
(4) A report referred to in subsection (3) shall be in writing, or
such other form as theAuthority may approve provided that it is confirmed
in writing within 48 hours by the person making the report, and shall
be delivered to the Authority by the quickest available means within 72
hours of the occurrence coming to the knowledge of the reporter.
(5) An operator who fails to report a dangerous goods
mis-declared dangerous goods contravenes this section and shall be
guilty of an offence and is liable to a fine not exceeding level fourteen
or imprisonment for a period not exceeding five years, or to both such
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Pilot-in-command’s duty to inform air traffic services

37. (1) A pilot-in-command of an aircraft carrying dangerous
goods as cargo shall, in the event of an in-flight emergency and as soon
as the situation permits, inform the appropriate air traffic services unit
of those dangerous goods in detail or as a summary or by reference
to the location from where the detailed information can be obtained
immediately.
(2) An operator of an aircraft which is involved in an accident
or incident shall notify the Authority and a police officer for the area
where the accident or serious incident occurred of—
(a) an accident whilst carrying any dangerous goods as
cargo on the aircraft; or
(b) a serious incident in which, in the reasonable opinion
of the operator, dangerous goods carried as cargo on
the aircraft may be involved.
(3) Any person who contravenes this section shall be liable
to a civil penalty referred to in section 41(2).
Flying for agricultural horticultural, forestry, etc.
38. Subject to the provisions of section 4(1), nothing contained
in these regulations shall apply to any aircraft flying solely for the
purpose of agriculture, horticulture, forestry or pollution control.
Authority to transport radioactive material

39. Notwithstanding the provisions of these Regulations and the
Technical Instructions for the Safe Transport of Dangerous Goods by
Air, radioactive material shall be transported by air only after prior
authorisation by the Radiation Protection Authority of Zimbabwe.
Inspections of dangerous Goods Operations

40. (1) The Authority shall conduct inspections to ensure initial
and continued compliance with these regulations by all parties involved
in the transport of dangerous goods by air.
(2) No persons shall deny access to the Authority access
to facilities and documentation related to Dangerous Goods for the
purposes of an inspection in accordance with subsection (1).
1177
(3) Any person who contravenes subsection (2) shall be

guilty of an offence and liable to a fine not exceeding level 14,
or imprisonment for a term not exceeding five years, or to both such
Civil penalty, service and enforcement

41. (1) Where default is made in complying with any provision
of these regulations for which a civil penalty is specified to be leviable,
the General Manager may, in addition to, and without derogating
from, any criminal or non-criminal penalty that may be imposed by
these regulations, or any other law for the conduct constituting the
default, serve upon the defaulter a civil penalty order.
(2) A civil penalty order referred to in subsection (1) provides
for a combination of a fixed penalty and a cumulative penalty for a
specified continuing default where the time of compliance is of the
essence—
(a) both of which penalties must be suspended conditionally
upon the defaulter taking the remedial action specified
in the civil penalty order within the time specified in
the order;
(b) which, upon the civil penalty becoming operative because
of non-compliance with the requested remedial action,
shall provide—
(i) a fixed penalty of the maximum amount for level
ten for not meeting the specified deadline; and
(ii) a cumulative penalty of the maximum amount
of level three for each day, not exceeding
ninety days, for which the defaulter fails to
pay the amount specified in subparagraph (i).
(3) References to the General Manager serving upon a
defaulter any civil penalty order in terms of these regulations, is
to be interpreted as requiring the General Manager to deliver such
order (or such notice) in writing to the defaulter (or alleged defaulter)
concerned in any of the following ways—
(a) by registered post addressed to the defaulter’s (or alleged
defaulter’s) principal office in Zimbabwe or other place
of business of the defaulter (or alleged defaulter); or
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(b) by hand delivery to the director, manager or any other

senior officer of the defaulter (or alleged defaulter) in
person (or through an inspector or other person employed
in the Office, or a police officer), or to a responsible
individual at the place of business of the defaulter; or
(c) by delivery through a commercial courier service to
the defaulter’s (or alleged defaulter’s) principal office
in Zimbabwe or other place of business of the defaulter
(or alleged defaulter); or
(d) by electronic mail or telefacsimile at the electronic mail
or telefacsimile address furnished by the defaulter (or
alleged defaulter) to the General Manager:
Provided that in this case a copy of the
order or notice shall also be sent to the electronic
mail or telefacsimile address of the defaulter’s (or
alleged defaulter’s) legal practitioner in Zimbabwe.
(4) The General Manager shall not extend the period specified
in a civil penalty order for compliance therewith except upon good
cause shown to him or her by the defaulter, and any extension of time
so granted shall be recorded by the General Manager.
(5) The General Manager may cite two or more defaults relating
to different provisions of these regulations if the defaults in question —
(a) occurred concurrently or within a period not exceeding
six months from the first default or defaults to the last
default or defaults; or
(b) arose in connection with the same set of facts.
(6) Where in these regulations the same acts or omissions
are liable to both criminal and civil penalty proceedings, the General
Manager may serve a civil penalty order at any time before the
commencement of the criminal proceedings in relation to that default,
that is to say at any time before—
(a) summons is issued to the accused person for the
prosecution of the offence; or
(b) a statement of the charge is lodged with the clerk of
the magistrates court before which the accused is to be
tried, where the offence is to be tried summarily; or
1179
(c) an indictment has been served upon the accused person,

where the person is to be tried before the High Court;
as the case may be, but may not serve any civil penalty order after
the commencement of the criminal proceedings until after those
proceedings are concluded (the criminal proceedings are deemed for
this purpose to be concluded even if they are appealed or taken on
review). (For the avoidance of doubt it is declared that the acquittal
of an alleged defaulter in criminal proceedings does not excuse the
defaulter from liability for civil penalty proceedings).
(7) Upon the expiry of the ninety day period within which any
civil penalty order must be paid, the defaulter shall be guilty of an offence
and liable to a fine not exceeding level six or to imprisonment for a period
not exceeding one year or to both such fine and such imprisonment.
(8) The amount of any civil penalty shall—
(a) be payable to the Authority and shall form part of the
funds of the Authority; and
(b) be a debt due to the Authority and shall be sued for in
any proceedings in the name of the Authority in any
court of competent civil jurisdiction.
(9) If the General Manager in terms of subsection (8) (b)
desires to institute proceedings to recover the amounts of two or
more civil penalties in any court of competent civil jurisdiction, he
or she may, after notice to all interested parties, bring a single action
in relation to the recovery of those penalties if the orders relating to
those penalties—
(a) were all served within the period of twelve months
preceding the institution of the proceedings; and
(b) were served on two or more companies or private business
corporations whose registered offices are in the same area
of jurisdiction of the court before which the proceedings
are instituted.
(10) Unless the General Manager has earlier recovered in
civil court the amount outstanding under a civil penalty order, a court
convicting a person of an offence against subsection (7), may on its
own motion or on the application of the prosecutor and in addition
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S.I. 51 of 2018
to any penalty which it may impose give summary judgement in

favour of the General Manager for the amount of any outstanding
civil penalty due from the convicted defaulter.
Additional due process requirements before service of certain civil
penalty orders
42. Where it appears to the General Manager from written
representations submitted to him or her that there may be a material
dispute of fact concerning the existence or any salient aspect of the
alleged default, the General Manager must afford the alleged defaulter an
opportunity to be heard by making oral representations before the General
Manager, for which purpose the General Manager shall have the same
powers, rights and privileges as are conferred upon a commissioner by
the Commissions of Inquiry Act [Chapter 10:07], other than the power
to order a person to be detained in custody, and sections 9 to 13 and 15
to 19 of that Act shall apply with necessary changes in relation to the
hearing and determination before the General Manager of the alleged
default in question, and to any person summoned to give evidence or
giving evidence before the General Manager.
Appeals
43. Subject to this Part, any person who is aggrieved by a
decision, proposal or action of the Authority under these regulations
may appeal against the decision, proposal or action in terms of section
78 of the Act.
Offences and Penalties
44. Any person who contravenes any other section of these
regulations shall be guilty of an offence and liable to a fine not
exceeding level 12 or to imprisonment for a period not exceeding
one year or to both such fine and such imprisonment.
1181
First Schedule (Sections 5(1), 6(1),7(1))

FORM 1
APPLICATION FOR CERTIFICATE TO CARRY DANGEROUS GOODS
Please tick where applicable
Initial Renewal Variation
I. Applicant Information:
Airline/Operator Name:.......................................................................................
Full Address:........................................................................................................
Tel. No:.............................. Mobile:........................... Fax No.:......................
E-mail.........................................................Web:..................................................
II. Aircraft to be used (attach separate paper if necessary)
Aircraft type: Registration Marks…………….Maximum All Up Weight………
III. Applicant Undertaking:
We/I undertake the following:
1. To train and maintain competency of personnel handling Dangerous
Goods in accordance with the Civil Aviation (Dangerous Goods) Regulations.
2. To ensure that the goods will be packed, marked, labelled and handled in
accordance with ICAO Annex 18: Safe Transport of Dangerous Goods by Air,
and the requirements of the ICAO Technical Instructions.
3. To ensure that required Dangerous Goods Procedures, including Reporting
of occurrences and Accidents/Incidents, are complied with in accordance with
the Civil Aviation (Dangerous Goods) Regulations and the Civil Aviation (Air
Operator Certification and Administration) Regulations.
Authorised Signature:....................................... Date:........................................
Name and Title:
.............................................................................................................................
FOR CAAZ USE ONLY
The above application is hereby approved from:........ ............................. to
......................................
on condition that the provisions of ICAO Technical Instructions and the Civil
Aviation (Dangerous Goods) Regulations are complied with.
Authorised Signature:..........................................................................................
Date:.............................................................. Stamp:............................................
Notes on Completion of the Form:
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1. The Operator (Airline) is required to complete the form providing all

details in BLOCK PRINT.
2. The completed application (original form) must be delivered to the Civil
Aviation Authority of Zimbabwe
3. Operator (Airline) must ensure that the goods are within the limitations
of the Dangerous Goods Regulations and are packed, marked, labelled and
documented in accordance with the Technical Instructions.
FORM 2
CERTIFICATE FOR THE HANDLING OF DANGEROUS GOODS FOR
CARRIAGE BY AIR
(section 4 (3))
This is to certify that:
[HANDLING AGENT]]
has satisfactorily complied with all the requirements stipulated in the Civil
Aviation (Dangerous Goods) Regulations of Zimbabwe and the Standards
contained in the Annex—18 to the Convention on Inter-national Civil Aviation
and its Technical Instructions in respect of the carriage of Dangerous Goods by
Air. Hence [ ] has been authorized to handle Dangerous Goods carriage by
Air into, out of, over or within Zimbabwe
This Certificate remains valid for a period of [ ] from the date of issue unless
sooner suspended, revoked or withdrawn.
The validity of this certificate is dependent on the certificate holder’s con-
tinued compliance with the initial certification requirements.
Date
------------------------------
Signature
------------------------------
Civil Aviation Authority of Zimbabwe
1183
FORM 3
APPROVAL CERTIFICATE
DANGEROUS GOODS
State of Issue
ZIMBABWE
Issuing Authority
CIVIL AVIATION AUTHORITY OF ZIMBABWE
Expiry Date: Certificate No:
Operator’s Address
Name of Certificate Holder:
Operator Main
Base of Operation
The above holder of this certificate has been authorised to carry dangerous
goods under in accordance with
*the provisions of the Civil Aviation (Dangerous Goods Regulations 2017)

*The ICAO Technical Instructions for Safe Transportation of Dangerous
Goods (Doc 9284)
* the approved Operations Manual/Dangerous Goods Manual
Date Of Issue: Signature Name
Issued at: ____________________________
HARARE
ZIMBABWE
This certificate was issued without alteration or erasure
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FORM 4
APPLICATION FOR AN APPROVAL TO CARRY DANGEROUS GOODS
BY AIR Sections 6(2) and 6(7))
Initial Application: Extension
PART A – THE DANGEROUS GOODS
Hazard
Classes/
Proper Shipping Division NEQ Packaging Quantity per
Name, include (Subsidiary (Class1) Instruction Package and
technical name UN classes in Packaging Or TI used (if Ap- Number of
for n.o.s entries No. brackets) Group Class 7 plicable) packages
How does the proposed shipment not comply with the ICAO Annex 18 and the ICAO Tech-
nical Instructions, or for which Special Provision, is approval/exemption being sought?
Give full details.
Is UN approved packing material being used – is it applicable to these danger-
ous goods? What remedial packing/ modification is proposed to achieve an equiva-
lent level of safety?
Why are other modes of transport impractical? Why is it essential that the article/
substance be carried by air? How is carriage in the public interest?
Are there any special handling requirements or special emergency response
information? Attach a copy if necessary.
PART B – THE CONSIGNOR or SHIPPER—Complete all details and sign where

indicated.
Applicant’s name—please provide Legal Entity and Trading Name if necessary.
Contact person (if different from above):
Address:
Tel:
Email:
Who is responsible for packing the dangerous goods?
1185
Do the people responsible hold a current and valid dangerous goods training
certificate?
Yes No
If Yes, give details of training organization and date of training or attach a

copy of their qualifications
Aircraft type:…………………………..Registration Marks:…………………………..
Aircraft Category:
Cargo Only:………… Cargo and Passenger: ………… Aerial Work:…………
Point/country of departure: ………………………………………………………….....
Point/country of Destination:………………………………………………………......
Point/country of Transit: ………………………………………………………………
Anticipated start date: …………………………………………………………………
Point/country of Over flight:………………………………………………………........
Anticipated end date:……………………………………………………………………
FOR CAAZ USE ONLY
The above application is hereby approved from:……………….to……………………….
on condition that the provisions of ICAO Technical Instructions and the Civil Aviation
(Dangerous Goods) Regulations are complied with.
Authorised Signature:…………………………………Designation……………………
Date :………………. Stamp:…………………………………………………………
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Notes on Completion of the Form:

1. The Operator (Airline) is required to complete the form providing all
details in BLOCK PRINT.
2. The completed application (original form) must be delivered to the Civil
Aviation Authority of Zimbabwe
3. The Operator (Airline) must ensure that the goods are within the limitations
of the Dangerous Goods Regulations and are packed, marked, labelled and
documented in accordance with the Technical Instructions.
FORM 5
APPROVAL FOR THE CARRIAGE OF DANGEROUS GOODS BY AIR
(ADHOC) Section 7(3)
This is to certify that,
[OPERATOR]
is authorised to transport the following Dangerous Goods by Air into, out of,
over or within Zimbabwe:
.............................................................................................................................
.............................................................................................................................
.............................................................................................................................
On the following flight(s):
.............................................................................................................................
.............................................................................................................................
has satisfactorily complied with all the requirements stipulated in the Civil Avia-
tion (Dangerous Goods) Regulations of Zimbabwe and the Standards contained
in the Annex—18 to the Convention on International Civil Aviation and its
Technical Instructions in respect of carriage of Dangerous Goods by Air. Hence
[……………………..] has been authorized to handle/transport Dangerous Goods
by Air into, out of, over or within Zimbabwe.
This Approval remains valid until the completion of the intended carriage but
not later than one month from the date of issue.
Conditions applicable (if any)
The validity of this approval is dependent on the approval holder’s continued

compliance with the initial certification requirements.
Date................................................
Signature................................................
Civil Aviation Authority of Zimbabwe
1187
FORM 6
ACCEPTANCE CHECKLIST
(Section 15(3))
ACCEPTANCE CHECKLIST FOR NON-RADIOACTIVE

SHIPMENT
This checklist is intended to verify shipment at origin.

Never accept or refuse a shipment before all items have been checked.
Is the following information correct for each entry? Tick the appropriate.
SHIPPERS DECLARATION FOR DANGEROUS
GOODS (DGD) YES NO N/A
1. Two copies in English and in the IATA format
2. Full name and address of shipper and consignee
3. If the Air Way bill number is not shown, enter it
4. The number of pages shown
5. The non-applicable aircraft type deleted
6. If full name of airport or city of departure and or
destination is not entered, enter it
7. The word “Non-Radio Active” deleted
IDENTIFICATION
8. UN Number, preceded by prefix “UN”
9. Proper shipping name and the technical name in
brackets for asterisked entries
10. Class or Division number, and for class 1, the
compatibility group
11. Subsidiary risk in parentheses, immediately
following class or division
12. Packing Group
QUANTITY AND TYPE OF PACKING
13. Number and type of packages
14. Quantity and unit of measure (net or gross followed
by “G”, as applicable) within per package measure
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15. When different dangerous goods are packed in one
outer packaging, the following rules are complied
with:
• “All packed in one (type of packaging)”
• Calculating of “Q” value must not exceed 1
16. Overpack
• Wording “Overpack” used
PACKING INSTRUCTIONS
17. Packing instruction number
AUTHORISATIONS
18. Wording “Limited Quantity” or “Ltd. Qty.” if “Y”
packing instruction is used
19. Confirm application of relevant special provisions,
the Special Provisions number if A1, A2, A51, A81
or A109
20. Indication that governmental authorisation is
attached, including a copy in English if any other
language was used Additional approvals for other
items
ADDITIONAL HANDLING INFORMATION
21. The mandatory statement shown for self-reactive
and related substances of Division 4.1 and organic
peroxides of Division 5.2 or samples thereof
22. Name and telephone number of a responsible person
for Division 6.2 Infectious Substances shipment
23. The Air Transport statement included
24. Name and title (or Department) of signatory, place
and date intended
25. Signature of shipper
26. Amendment or alteration signed by shipper
1189

AIR WAYBILL – HANDLING INFORMATION
27. The statement: “Dangerous goods as per attached
Shipper’s Declaration” or “Dangerous goods as per
attached DGD”
28. “Cargo aircraft only” or “CAO” if applicable
29. Where non-dangerous goods are included, the num-
ber of dangerous goods shown
PACKAGE(S) AND OVERPACK
30. Packing conforms with packing instruction and is
free from damage or leakage
31. Same number and types of packaging’s and overpack
delivered as shown in the DGD
MARKINGS
32. UN Specification packaging, marked according to the TI’s
(a) Symbol and specification code
(b) X, Y or Z meets or exceeds packing group/packing instruction
requirements
(c) Gross weight within limits (solids or inner packaging)
(d) Infectious substances package marking
33. The UN or ID number(s).
34. The proper shipping name(s) including technical
name where required
35. The full name(s) and address(es) of shipper and
consignees
36. The net quantity of explosives and gross weight
of the package for Class 1 items
37. For consignments of one or more packages of
Classes 2 to 6 and 8 the net quantity, or gross weight
followed by “G”, as applicable, unless contents are
identical, marked on the packages
38. Carbon Dioxide, Solid (Dry-ice), the net quantity
marked on the packages
39. The name and telephone number of a responsible
person for Division 6.2 Infectious Substances
shipment
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S.I. 51 of 2018

40. The Special Markings requirements shown for Pack-
ing Instructions
41. Limited Quantity packaging marked “LIMITED
QUANTITY” or “LTD. QTY”LABELLING
42. The label(s) identifying the Primary risk as identified
in the TI’s
43. The label(s) identifying the Subsidiary risk next to
the Primary risk label(s) as identified in the TI’s
44. Cargo Aircraft only label on the same surface NEAR
THE Hazard Label(s)
45. “Orientation” label(s) if applicable
46. “Magnetized Material” label, if applicable
47. “cryogenic Liquid” label(s) if applicable
48. “keep away from Heat” label(s) if applicable
49. All above labels correctly affixed and all irrelevant
marks and labels removed
FOR OVERPACKS
50. Packaging use markings and Hazard and Handling
labels, as required must be clearly visible or
reproduced on the outside of the overpack
51. The word “Overpack” marked if all markings and
labels are not visible.
52. If more than one overpack is used, identification
marks shown and total quantity of dangerous goods
53. “Cargo Aircraft Only” restrictions
GENERAL
54. State and Operator variations complied with
55. Cargo Aircraft Only shipments, a cargo aircraft
operates on all sectors
Comments:
Checked by:
1191

Place:....................................... Signature:.............................
Date:........................................ Time:....................................
IF ANY BOX IS CHECKED “NO”, DO NOT ACCEPT THE SHIPMENT
AND GIVE A DUPLICATE COPY OF THIS COMPLETED FORM TO THE
SHIPPER
FORM 7
DECLARATION BY SHIPPER (Section 26)
Shipper: Air Waybill no.: Page ____ of ___|pages
Shipper’s reference No.
(optional)
Consignee: For optional use
Company logo, name & address

Two completed and signed copies of this Declara- WARNING
tion Form must be handed to the operator Failure to comply in all respects with the
applicable Dangerous Goods Regulations
TRANSPORT DETAILS Airport of Departure
may be in breach of the applicable law,
This shipment is within
subject to legal penalties
the limitations prescribed
for; (delete non-
applicable)
Passenger Cargo
and cargo aircraft
aircraft only
Airport of Destination: Shipment type: (delete non-applicable)
Non-radioactive Radioactive
UN or ID Proper Class or Packag- Quantity Packaging Authorisation

No. Shipping division ing group and Type of Inst.
Name (subsidiary packaging
risk)
Additional Handling Information:
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S.I.
S.I.146
51 of
of2018
2016
I hereby declare that the contents of this Name and Title of signatory:
consignment are fully and accurately
described above by the proper shipping name, Place and Date:
and are classified, packaged, marked and
Signature:
labeled/placarded, and are in all: respects (see warning above)
in proper condition for transport according
to applicable International and National
Governmental Regulations. I declare that all
of the applicable air transport requirements
have been met.
FORM 8
DANGEROUS GOODS ACCIDENT/INCIDENT REPORT (Section 36(1))
Tick type of occurrence: Accident_____ Incident_____ Other Occurrence_____
Operator: Date of occurrence: Local time of occurrence:
Flight Date: Flight Number
Departure Airport: Destination Airport:
Aircraft Type: Aircraft Registration:
Location of Occur- Origin of the Goods:
rence:
Description of the occurrence, including details of injury, damage, etc. (if necessary
continue on the next page):
Proper Shipping Name (including the technical name): UN/ID no.
Class/division Subsidiary risk: Packaging group: Category (class
(when known): 7 only):
Type of packaging Packaging Specification No. of packages: Quantity (or
Markings: transport index,
if applicable):
Reference no. of Air Waybill:
Name and address of shipper, agent, passenger, etc:
Other relevant information (including a suspected cause, any action taken):
Name and title of person reporting: Telephone no.:
Company/dept. code, E-mail address: Reporter Ref.:
Address: Date and signature:
Description of the occurrence (continuation):
Other relevant Information (continuation)
1193
Collective
Civil Aviation
Bargaining
(Dangerous
Agreement:
Goods) Insurance
Regulations,
Industry
2018
Notes:
1. Any type of Dangerous Goods Occurrence must be reported, irrespective
of whether the dangerous goods are contained in cargo, mail or baggage.
2. A dangerous goods accident is an occurrence associated with and related
to the transport of dangerous goods which results in fatal or serious injury to a
person or major property damage. For this purpose serious injury—
(a) requires hospitalisation for more than 48 hours, commencing within
7 days from the date the injury was received; or
(b) results in a fracture of any bones (except simple fractures of fingers,
toes nose); or
(c) involves lacerations which cause severe hemorrhage, nerve, muscle
or tendon damage; or
d. involves injury to any internal organ; or
e. involves second or third degree burns, or any burns affecting more
than 5% of the body surface; or
f. involves verified exposure to infectious substances or injurious
radiation. A dangerous goods accident may also bean aircraft accident;
in which case the normal procedure for reporting of air accidents
must be followed.
3. A dangerous goods incident is an occurrence, other than a dangerous
goods accident, associated with and related to the transport of dangerous goods,
not necessarily occurring on board an aircraft, which results in injury to a
person, property damage, fire breakage, spillage, leakage of fluid or radiation
or other evidence that the integrity of the packaging has not been maintained.
Any occurrence relating to the transport of dangerous goods which seriously
jeopardises the aircraft or its occupants is also deemed to constitute a dangerous
goods incident.
4. This form should also be used to report any occasion when undeclared or
mis-declared dangerous goods are discovered in cargo or accompanied baggage
or when accompanied baggage contains dangerous goods which passengers or
crew are not permitted to take on board aircraft.
5. An initial report should be dispatched within 72 hours of the occurrence
to the competent authority of the state—
(a) of the operator; and
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S.I. 51 of 2018
(b) in which the incident occurred, unless exceptional circumstances

prevent this.
The initial report may be made by any means but a written report should be
sent to the authority as soon as possible.
6. Copies of all relevant documents and any photographs should be attached
to this report.
7. Any further information, or any information not included in the initial
report must be sent as soon as possible to authorities identified in note 5 above.
8. Provided it is safe to do so, all dangerous goods, packagings, documents,
etc. relating to the occurrence must be retained until after the initial report has
been sent to the authorities identified in note 5 and they have indicated whether
or not these should continue to be retained.
FORM 9
CIVIL AVIATION AUTHORITY OF ZIMBABWE
APPROVAL OF DESIGNATED DANGEROUS GOODS INSTRUCTOR
This is to certify that :........................................................................................

National I.D. Number :........................................................................................
Title :........................................................................................
Organisation :........................................................................................
Is approved as a Designated Dangerous Goods Instructor and is authorised to

conduct courses in accordance the Civil Aviation Regulations (Dangerous Goods),
Dangerous Goods Inspector handbook, ICAO Annex 18 to the Convention on
International Civil Aviation (Chicago Convention; 7 December 1944), Dangerous
Goods as specified in Doc 9284 Technical Instructions for the Safe Transport
of Dangerous Goods by Air by of the International Civil Aviation Organisation
(ICAO) as indicated below and subject to all conditions of issuance hereafter;
1. Conduct training for Company (Operator):
2. Applicable to the following Category of Dangerous Goods Training
Programme
Type of programme How the training is to be delivered

Initial Classroom Delivery
Recurrent Home study
Initial and recurrent Computer based training
Other (Specify)____________ Other (specify)
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Category of Personnel who will use the training programme

1 — Shippers and persons undertaking the responsibilities of shippers
2 — Packers
3 — Staff of freight forwarders involved in processing dangerous goods
4 — Staff of freight forwarders involved in processing cargo or mail
(other than dangerous goods)
5 — Staff of freight forwarders involved in the handling, storage and
loading of cargo or mail
6 — Operator’s and ground handling agent’s staff accepting dangerous
goods
7 — Operator’s and ground handling agent’s staff accepting cargo or
mail (other than dangerous goods)
8 — Operator’s and ground handling agent’s staff involved in the
handling, storage and loading of cargo or mail and baggage
9 — Passenger handling staff
10 — Flight crew members, loadmasters, load planners and flight
operations officers/flight dispatchers
11 — Crew members (other than flight crew members)
12 — Security staff who are involved with the screening of passengers
and crew and their baggage and cargo or mail
3. Validity/Currency
(a) valid for 2 (two) years from date of issue;
(b) unless instructor conditions of currency have expired;
(c) unless sooner revoked, cancelled or suspended by the Authority,
4. Date of Assessment Check:
5. Date of Issue:
6. Date of Expiry:
........................................................... .........................................................
Inspector Signature Inspector Name
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SECOND SCHEDULE (Sections 5(4),6(2,) 7(2), 11 and 13)
Fees
No. Description (USD)
1 Application for Certificate to carry Dangerous
Goods (Initial and Renewal)
(a) Category A-AOC +5 700kg 800
(b) Category B-AOC-5 700kg 200
200
(c) Category C-Aircraft Ground Handling Agents
at all airports
2 Application to carry Dangerous Goods-Adhoc 100
3 Amendment of Dangerous Goods Certificate 100
4 Issuance of duplicate certificate 100
5 Variations to certificate to carry Dangerous Goods 100
Application for extension of Approval to carry 100
dangerous Goods
6 Application for Exemption to carry Dangerous 200
Goods
7 Approval of Dangerous Goods Training 100
Programmes
8 Approval of Dangerous Goods instructors 100
Notes:
1. Any type of Dangerous Goods Occurrence must be reported, irrespective
of whether the dangerous goods are contained in cargo, mail or baggage.
2. A dangerous goods accident is an occurrence associated with and related
to the transport of dangerous goods which results in fatal or serious injury to a
person or major property damage. For this purpose serious injury is an injury
which is sustained by a person in an accident which—
(a) requires hospitalisation for more than 48 hours, commencing within
seven days from the date the injury was received; or
1197
(b) results in a fracture of any bones (except simple fractures of fingers,

toes nose); or
(c) involves lacerations which cause severe haemorrhage, nerve, muscle
or tendon damage; or
(d) involves injury to any internal organ; or
(e) involves second or third degree burns, or any burns affecting more
than 5% of the body surface; or
(f) involves verified exposure to infectious substances or injurious
radiation. A dangerous goods accident may also be an aircraft accident;
in which case the normal procedure for reporting of air accidents
must be followed.
3. A dangerous goods incident is an occurrence, other than a dangerous

goods accident, associated with and related to the transport of dangerous goods,
not necessarily occurring on board an aircraft, which results in injury to a
person, property damage, fire breakage, spillage, leakage of fluid or radiation
or other evidence that the integrity of the packaging has not been maintained.
Any occurrence relating to the transport of dangerous goods which seriously
jeopardises the aircraft or its occupants is also deemed to constitute a dangerous
goods incident.
4. This form should also be used to report any occasion when undeclared or
mis-declared dangerous goods are discovered in cargo or accompanied baggage
or when accompanied baggage contains dangerous goods which passengers or
crew are not permitted to take on board aircraft.
5. An initial report should be dispatched within 72 hours of the occurrence

to the competent authority of the state—
(a) of the operator; and
(b) in which the incident occurred, unless exceptional circumstances
prevent this. The initial report may be made by any means but a
written report should be sent to the authority as soon as possible.
6. Copies of all relevant documents and any photographs should be attached
to this report.
7. Any further information, or any information not included in the initial
report must be sent as soon as possible to authorities identified in note 5 above.
8. Provided it is safe to do so, all dangerous goods, packagings, documents,
etc. relating to the occurrence must be retained until after the initial report has
been sent to the authorities identified in note 5 and they have indicated whether
or not these should continue to be retained.
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THIRD SCHEDULE (Section 5)
DANGEROUS GOODS
1.0 Approval to Transport/Handle Dangerous Goods

The Authority will not issue Dangerous Goods approvals if:—
(a) the operator is not IOSA (IATA Operational Safety Audit) certified;
(b) the handling agent is not ISAGO (IATA Safety Audit for Ground
Operations) certified;
(c) if the operator/handling agent does not have a Dangerous Goods Manual;
(d) the carriage of a class of dangerous goods is not covered in the operator’s
Dangerous Goods Manual.
2.0 Dangerous Goods Manual

The Dangerous Goods Manual is required by the operator and ground
handler, unless exempted and shall be submitted to the Authority as part of
an Dangerous Goods Approval or Air Operator Certificate application. The
Dangerous Goods Manual must be approved by the Authority.
2.1 Responsibilities
2.1.1 CAAZ Responsibilities
During the Dangerous Goods Approval or Air Operator Certificate
application or handling agent approval application, the operator/ handling
agent is responsible for providing the Authority with a Dangerous Goods
Manual containing all processes, procedures and documents relating
to the acceptance and carriage of Dangerous Goods. The Authority will
assess the Dangerous Goods Manual for compliance with the Regulations
and approve it if it meets the requirements.
2.1.2 Applicant’s Responsibilities

(a) The Dangerous Goods Manual details the policies and procedures
for the handling, acceptance and carriage of dangerous goods on
board an operator’s aircraft.
(b) The type of detail and extent of information included in a
Dangerous Goods Manual will be dictated by the nature of the
operation or handling conducted and the operator’s policy on
which classes or quantities of dangerous goods will be accepted
for carriage.
1199
(c) The Dangerous Goods Manual is required even for operators who
do not carry Dangerous Goods and may be submitted as part of an
Operations Manual during the Air Operator Certificate application
phase.
2.2 Contents of a Dangerous Goods Manual

(a) The Dangerous Goods Manual details the policies and procedures for
the handling, acceptance, storage and carriage of dangerous goods on
board an operator’s aircraft. The Authority may direct an operator to
include certain material or to require certain distribution or Revision of
the Dangerous Goods Manual.
(b) Ground handling agents will include in their Dangerous Goods Manual
the storage of Dangerous Goods within their warehouse.
2.3 The purpose of the Dangerous Goods Manual

(a) The purpose of the Dangerous Goods Manual is to provide employees
of the operator /handling agent with information and instructions, which
enable them to carry out their duties and responsibilities, with regard to
the handling and carriage of cargo and dangerous goods. The manual
may be incorporated as an element within the Operations Manual.
(b) The importance of providing these instructions to employees in a
manual which is accessible to those employees cannot be overstated.
The operator/handling agent must ensure that the contents of the manual
are accurate and relevant to their operation and not simply a means to
fulfill a regulatory requirement. The carriage of undeclared dangerous
goods or incorrectly consigned dangerous goods has the potential to
cause a serious incident.
(c) When writing the manual, the operator should use industry or local
knowledge of potential shippers and what they may offer for carriage,
to identify areas of risk which may impact on safe carriage of cargo.
2.4 Dangerous Goods Manual requirements

2.4.1 A Dangerous Goods Manual is required by—
(a) Commercial operators who carry dangerous goods—
(i) as consigned freight;
(ii) in passenger’s checked or carry-on baggage;
(iii) which belong to the operator and are being returned after
replacement or carried for the purposes of replacing those
dangerous goods which are required to be on board the
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S.I. 51 of 2018
operator’s aircraft for airworthiness or operational reasons(e.g.

aircraft batteries, fire extinguishers, life rafts/vests);
(iv) intended to provide the following during flight—
A. Medical aid to a patient; or
B. Veterinary aid or a humane killer for an animal; or
C. Aid in connection with a search and rescue operation
(v) For dropping in connection with forestry, horticultural or
pollution control activities.
A. Handling agents who accept cargo on behalf of Air
Operator Certificate holders;
B. Operators who do not intend to carry dangerous goods still
need to have a dangerous goods manual either separately
or as part of the operations manual.
(b) Foreign operators
A foreign commercial operator should maintain a Dangerous Goods
Manual in accordance with the requirements of the State of Registry
of the aircraft, or, if that State has no such law, in accordance with
the requirements of the International Civil Aviation Organisation
(ICAO) Technical Instructions or International Air Transport
Association (IATA) Dangerous Goods Regulations. Only Operators
engaged in agricultural operations only are not required to have a
Dangerous Goods Manual.
2.5 To whom should the information in the Dangerous Goods manual be

availed to?
2.5.1 Information contained in the dangerous goods manual should be
readily accessible to all relevant company employees, including
any ground handling agent who is acting for or on behalf of the
operator.
2.5.2 Where instructions in the Dangerous Goods Manual refer to another
manual, then the manual referred to, or the relevant part of it, must
be available and accessible to the employees required to comply
with those instructions.
2.6 Where should the Dangerous Goods Manual be kept?

2.6.1 An operator may include the dangerous goods manual with the
company operations manual or alternatively, provide a separate
1201
manual. If it is decided to include the dangerous goods manual in the

operations manual it is recommended that it be placed in an easily
identified segment so that it may be readily located. The Dangerous
Goods Manual should be kept in operational areas, where it can be
easily accessed by operational personnel.
2.7 Guidance on Development of a Dangerous Goods Manual

2.7.1 Contents of the manual
2.7.1.1 The operator’s policy on carriage of dangerous goods will
determine the extent and nature of instructions which the
operator is required to issue to employees in the dangerous
goods manual. For example, an operator who carries only
those dangerous goods permitted by the regulations to be
carried in passengers’ checked or carry-on baggage need
only include in the manual relevant instructions to those
employees responsible for activities associated with handling
passengers’ baggage. In those circumstances, the dangerous
goods manual would also not need to be distributed more
widely than to the employees to whom the instructions apply.
2.7.1.2 Where an operator chooses to carry all dangerous goods
permitted by the regulations, more detailed instructions to
employees would be appropriate.
2.7.1.3 An operator need not include in the dangerous goods manual
the technical detail which may be found in another manual
such as the International Air Transport Association (IATA)
Dangerous Goods Regulations. However, where instructions
to employees in a dangerous goods manual refer to a particular
Table or Section of another manual, then the manual referred
to, or the relevant part of it, must also be made available,
in an accessible location, to the employees responsible for
compliance with the instructions.
2.7.1.4 When formulating policy on the carriage of dangerous goods,
operators should be aware that the Authority may not issue
permission under the Civil Aviation Regulations for the
carriage of a class of dangerous goods not covered in the
operator’s dangerous goods manual.
2.7.1.5 An outline of the subject matter which an operator should
consider including in the manual for instructions to employees
is as follows. The detail which may be included in relation
to each item, or whether any particular item needs to be
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S.I. 51 of 2018
included at all, depends upon the operator’s policy in relation

to carriage of dangerous goods
2.7.2 Company policy statement
2.7.2.1 The requirement for employees to comply with the instruc-
tions contained in the manual.
2.7.2.2 Instructions to employees covering the dangerous goods
which may be carried on the operator’s aircraft including
where applicable:
(a) dangerous goods not to be carried;
(b) dangerous goods of the operator;
(c) dangerous goods carried on special operations (e.g.,
Search and Rescue, air ambulance etc).
2.7.3 Operator variations.
2.7.3.1 The Authority permissions related to the carriage of dangerous
goods.
2.7.3.2 Identity of employees authorised to accept cargo/dangerous
goods, and to approve carriage of passenger/crew dangerous
goods that require operator approval for carriage (may be
expressed by name or title). Where this responsibility is
contracted to a ground handling agent, a reference to that
arrangement should be made.
2.7.3.3 Responsibilities for keeping the dangerous goods manual
fully amended and up to date.
2.7.4 The operator’s Dangerous Goods Manual shall include—
(a) A listing of the applicable Zimbabwean legislation covering
consignment and carriage of dangerous goods
(b) A listing of the applicable technical documents relating to dan-
gerous goods matters and their location
(c) An emphasis on the need to comply with the Company policy
and procedures detailed in the manual.
2.8 Procedures for handling dangerous goods

2.8.1 Aircraft loading procedures to ensure that “cargo aircraft only”
packages are not loaded onto passenger aircraft.
2.8.2 For dangerous goods carried on aircraft engaged in special operations
such as Search and Rescue, air ambulance, forestry, horticultural or
pollution control or where a humane killer for an animal is carried:
1203
(a) stowage, handling and use on the aircraft in flight;

(b) actions to be taken in the event of accidental activation or spills
of the dangerous goods on the aircraft in flight.
2.8.3 Methods to aid the identification of hidden and/or mis-declared
dangerous goods.
2.8.3.1 Lists of commonly mis-declared items.
2.8.4 Requirement for consignor of cargo to make a signed statement of
the contents.
2.8.5 Acceptance procedures and rejection processes.
2.8.6 Documentation requirements.
2.8.7 Checklists.
2.8.8 Notification to Captain (NOTOC).
2.8.9 Freight manifests.
2.8.10 Retention of documentation.
2.8.11 Segregation, storage and handling.
2.8.12 Aircraft loading and unloading procedures, including measures to
ensure that “Cargo Aircraft Only” packages of dangerous goods are
not loaded onto passenger aircraft.
2.9 Dangerous goods carried by passengers and crew

2.9.1 Dangerous goods which passengers are permitted to carry on board
on their person or in their checked or carry-on baggage, including the
procedures and responsibilities for obtaining and granting operator
approval for those items that may only be carried with the approval
of the operator.
2.9.2 Provision of information to passengers at passenger check-in points
and ticketing areas.
2.9.3 Screening of passenger’s carry-on baggage for dangerous goods in
conjunction with the security screening check where the operator is
also the Screening Authority.
2.9.4 Disposal of dangerous goods surrendered by passengers at security
screening (where the operator is the Screening Authority) and in
flight.
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2.10 Procedures for reporting dangerous goods incidents

2.10.1 Definition of a dangerous goods incident.
2.10.2 Responsibilities of individual employees to report.
2.10.3 Initial action.
2.10.4 Follow-up action.
2.10.5 Offices that should receive the reports.
2.11 Precautions against hidden hazards in cargo consignments and
passenger’s baggage
2.11.1 Common misdeclared items (may be based on experience).
2.11.2 Requirements for a consignor of cargo to make a signed
statement of contents of the cargo and the document on which
the statement should be made may not be applicable to foreign
operators carrying cargo originating outside Zimbabwe).
2.11.3 Procedures for ensuring that the statement of contents from
the consignor (original consignor or a freight forwarder) is
received before the cargo is loaded onto the operator’s aircraft.
2.11.4 Provision of information to shippers and freight forwarders
in areas where cargo is lodged with the operator.
2.12 Information to Pilot-in-Command, point of departure and point
of scheduled arrival
2.12.1 Method for retaining the Notification to Captain (NOTOC) on
the ground and keeping it readily accessible to the aerodromes
of last departure and next scheduled arrival for each of its
flights on which dangerous goods are carried.
2.12.2 Responsibilities of pilot-in-command to acknowledge the
advice.
2.12.3 Method of providing emergency response information to
pilot in command.
2.12.4 Instructions to pilot in command to report to Air Traffic
Services (ATS) details of dangerous goods carried in the
event of an inflight emergency.
2.13 Emergency procedures
2.13.1 Actions to be taken by employees in the event of an incident,
such as a spillage or leakage, on the ground or inflight. (For
convenience and practicality it may be more beneficial to place
1205
this information in a document that deals specifically with

emergencies, such as a Flight Crew Emergency Procedures
checklist).
2.14 Responsibilities
2.14.1 There should be a clear identification of who is responsible
for the following:
2.14.2 Keeping the dangerous goods manual amended and up to date
2.14.3 Acquiring and distributing reference materials and documenta-
tion (e.g.IATA, Dangerous Goods Regulations checklists)
2.14.4 Ensuring employees maintain currency in dangerous goods
training and that records are up to date.
2.14.5 Ensuring agents are trained; maintain currency in training and
that records are up to date.
2.15 Dangerous Goods Acceptance Process:
2.15.1 Dangerous Goods acceptance process
2.15.2 Dangerous Goods Checklists
2.15.3 Notification of Dangerous Goods To the Pilot In Command-
(NOTOC) process
2.15.4 Dangerous Goods hazard and handling Labels
2.15.6 Display of Dangerous Goods information
2.15.6 Dangerous Goods storage area
2.16 Cargo Acceptance Processes:
2.16.1 Hidden Dangerous Goods
2.16.2 Dangerous Goods consignment requirements
2.17 Dangerous Goods Rejection Process:
2.17.1 Quarantine Area
2.17.2 Labels Relevant to the rejection process (Hold, Accept Reject)
2.18 Company Dangerous Goods Training Policy.
2.18.1 The Dangerous Goods Manual must make reference to the
need for training. Details on the training requirements for
Dangerous Goods Handling can be found in the chapter on
dangerous goods training.
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S.I. 51 of 2018
2.18.2 The operator’s Dangerous Goods training policy should

include:
2.18.3 The training requirement
2.18.4 Who is to be trained ,to what level and how often
2.18.5 Approved Training Organization(s) (ATO)
2.18.6 Operator-specific material to be covered by employees who
attend a generic external course
2.18.7 Recording of training qualifications
2.18.8 Dangerous Goods Training Organization and Instructor Ap-
provals
2.18.9 Dangerous Goods training records
2.18.10 Dangerous Goods training certificates
2.18.11 Dangerous goods training system for maintaining currency.
2.19 Company aircraft type-specific instructions

2.19.1 In addition to the previous guidelines, the following company
aircraft type-specific instructions are required: Dangerous
goods of the operator that may be carried
2.19.2 Aircraft hold diagrams location and numbering system
2.19.3 Stowage locations and quantities for radioactive substances
(transport index limits), dry ice and magnetized material,
including:
2.19.4 Segregation requirements
2.19.5 Operator-specific requirements considering the nature of the
hazard presented by certain classes of dangerous goods and
the specific aircraft configuration (e.g. not storing corrosives
next to emergency oxygen bottles or primary control cables)
2.19.6 In-flight emergency response information
2.19.7 Potential hazards associated with each class of dangerous
goods
2.19.8 Emergency action in the event of fire, spills or leakages
2.19.9 First aid
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2.19.10 Responsibilities of The Pilot-In-Command to report details

of dangerous goods carried to Air Traffic Control in the event
of an in-flight emergency.
2.20 Provision of information—
2.20.1 Dangerous Goods Manual amendments process
2.20.2 Operator Approved Dangerous Goods (Passenger Provisions)
process
2.20.3 Dangerous Goods information with tickets
2.20.4 Dangerous Goods notices at check-in
2.20.5 Dangerous Goods notices at freight acceptance areas
2.21 Dangerous Goods incident reporting—
2.21.1 Reporting method
2.21.2 Reporting time period
2.22 Retention of records: (Hard Copy or Electronically)
2.22.1 The Dangerous Goods transport document (Dangerous Goods
Shippers Declaration)
2.22.2 Dangerous Goods Acceptance Checklists
2.22.3 Notification of Dangerous Goods to the Pilot in Command
(NOTOC).
2.22.4 Air Waybill/consignment note
3.0 Application for Approval to carry Dangerous Goods-Adhoc

3.1 Application for Approval to carry Dangerous Goods will be considered
only for Operators who are IOSA (IATA Operational Safety Audit)
certified. Proof of registration should be submitted with their application
for approval.
4.0 Loading of Dangerous Goods

4.1 During loading, compliance with handling labels should be adhered
to e.g “cargo only” consignments may not be loaded onto passenger
aircraft.
4.2 The Technical Instructions detail 5 types of handling label:
(a) Cargo aircraft only-for dangerous goods not permitted for carriage
on passenger aircraft;
(b) Package orientation-for combination packaging containing a
liquid indicating the orientation in which the package must be
loaded.
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(c) Cryogenic liquid- applied to flasks containing refrigerated lique-

fied gas.
(d) Magnetised material- applies to magnetized material instead of
the Class 9 hazard warning label.
(e) Keep away from Heat. - Packages of dangerous goods must be
secured in a manner that will prevent movement and damage in
flight, including when loaded in a unit load device.
4.3 A tag must be affixed to the exterior of unit load devices ( ULD)
Dangerous Goods Tag) detailing the classes or divisions of dangerous
goods contained within, unless the hazard warning labels on the packages
are visible. The identification tag must have a border of prominent red
hatchings on both sides and be visible at all times, have a minimum
dimensions of 148mm x210 mm and be legibly marked with the primary
and subsidiary hazard class(es) or division(s) numbers of such dangerous
goods.
4.4 Magnetized material, which will be labelled as such, must be loaded
in such a manner that they cannot affect the aircraft compass detector
unit. Dry ice must be loaded according to the ventilation rate of the
aircraft
4.5 Segregation of incompatible dangerous goods should be observed
during loading.
5.0 Inspection for damages and leakages or contamination.

5.1 Packages of dangerous goods must be inspected for signs of damage or
leakage immediately 5.2 Packages which are noted to be damaged or
leaking in an aircraft must be removed from the aircraft. In the event of
leakage, adjacent baggage or cargo and the aircraft and unit load device
(if applicable) must be inspected for contamination which, if found,
must be removed. There are special responsibilities of the operator in
respect of damaged or leaking packages of infectious substances and
radioactive material which include the involvement of appropriately
qualified personnel (authorities such as the Environmental Management
Agency and The Radiation Protection Authority may be called in incident
management).
6.0 Provision of Information to the Pilot-in-Command

6.1 All dangerous goods (other than excepted quantities) carried as cargo
must be notified to the pilot-in-command in written (or electronic) form
commonly referred to as a NOTOC (Notification to Captain). The main
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details on a Notification to Captain are the Proper shipping name, UN

number, class or division, subsidiary risk, packing group, the number
of packages and the exact loading location and the net or gross mass of
each package. For radioactive material, the Transport Index must also
be stated. Provision exists for only the total quantity and an indication
of the quantity of the largest and smallest package at each loading
location for consignments of multiple packages containing dangerous
goods of the same proper shipping name and UN number.
6.2 The information should be provided prior to departure and should be
signed for by both the loading supervisor and the Captain.
6.3 Notification to Captain: records should filed and kept with other
Dangerous Goods records for a minimum period of six months.
7.0 Approval of Dangerous Goods Training Programme
7.1 Dangerous Goods Training Programmes that must be approved by the
Authority may prepared as standalone documents, or as part of the
organisation’ training manuals or as part of Dangerous Goods Manual.
7.2 Responsibilities relating to Dangerous Goods Training
7.2.1 Applicant’s Responsibilities
7.2.1.1 The applicant must ensure that any staff engaged in
the handling or transporting of passengers or cargo
(including crew) has received dangerous goods
training.
7.2.1.2 The applicant must ensure that dangerous goods training
courses and instructors are approved by the Authority
where approval is required.
7.2.1.3 It is the responsibility of the applicant to ensure that the
Dangerous Goods training course meets the syllabus
requirements.
7.2.1.4 The applicant is responsible for ensuring that the course
work books, instructor notes, exams and certificates are
adequate, up to date, and functional.
7.2.1.5 In the case of distance education courses, the
applicant is also responsible for ensuring that there are
adequate safeguards for detecting and/or preventing in
appropriate activities.
7.2.1.6 It is the responsibility of the applicant to ensure that any
Dangerous Goods training received by their employees,
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which does not require Authority approval, meets the

requirements of the syllabus and is appropriate to the
duties of the employee.
7.2.1.7 It is also the responsibility of the applicant to ensure
that instructors are approved by the Authority where
required and that instructors that do not require Authority
approval meet the necessary pre-requisite training in
order to deliver the course.
7.3 CAAZ Responsibilities

7.3.1 The Inspector will verify that the applicant has made arrange-
ments to ensure that any staff engaged in the handling/ transpor-
tation of passengers, cargo and dangerous goods have received
appropriate training.
7.3.2 The Authority will also check the process for recording and
monitoring Dangerous Goods training and for scheduling re-
certification training ahead of expiry.
7.3.3 The Authority will assess training courses and instructors for
approval where Authority approval is required.

7.4 The Inspector will assess that the course material—
(a) is complete and current;
(b) meets the requirements of the syllabus;
(c) is consistent with the instructor guides and student work books;
(d) the exams are appropriate and are likely to result in a reasonable
assessment.
7.5 That an employee passing the test will be capable of performing
appropriate aviation safety duties associated with dangerous goods
7.6 The Authority Inspector will verify that the applicant has made
arrangements to ensure appropriate processes are in place to ensure that
employees who undertake a Dangerous Goods training course which
is not an Authority -approved course, is also relevant to that employees
duties.
8.0 Training Requirements

8.1 An operator is only required to ensure employees undertake training
which is relevant to the responsibilities and duties within the organisation.
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8.2 The requirement for dangerous goods training is applicable to any

employee of—
(a) a commercial (business) operator;
(b) a ground handling agent;
(c) a freight forwarder where that employee is handling, or is involved
in the handling of cargo that has been consigned for carriage on
board an aircraft. This includes passenger checked or carry-on
baggage.
8.3 The type and scale of training will vary depending on the type of
operation proposed under the Air Operator Certificate and the types of
dangerous goods to be carried. In general, training is required for:
(a) Dangerous Goods Instructors;
(b) aircraft operators;
(c) ground handling agents;
(d) freight forwarders;
(e) security screening staff;
(f) shippers of Dangerous Goods;
(g) designated postal operators.
8.4 Operators are required to satisfy training requirements for all staff
involved in the handling and transportation of cargo, passengers or
passengers’ baggage, irrespective of whether that operator engages
in carrying dangerous goods. It is not necessary for an employee to
be physically handling the cargo before being required to undertake
dangerous goods training. Regulations impose training requirements
upon various employees of the organization.
8.5 Categories of Staff in Dangerous Goods Training
8.5.1 For purposes of Dangerous Goods Training, staff are divided
into various categories as follows:
CATEGORIES
1 Shippers and persons undertaking the responsibilities of shippers
2 Packers
3 Staff of freight forwarders involved in processing dangerous goods
4 Staff of freight forwarders involved in processing cargo or mail (other
than dangerous goods)
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CATEGORIES
5 Staff of freight forwarders involved in the handling, storage and loading
of cargo or mail
6 Operator’s and ground handling agent’s staff accepting dangerous goods
7 Operator’s and ground handling agent’s staff accepting cargo or mail
(other than dangerous goods)
8 Operator’s and ground handling agent’s staff involved in the handling,
storage and loading of cargo or mail and baggage
9 Passenger handling staff
10 Flight crew members, loadmasters, load planners and flight operations
officers/flight dispatchers
11 Crew members (other than flight crew members)
12 Security staff who are involved with the screening of passengers and
crew and their baggage and cargo or mail
Refer to Table 1-4 of the Technical Instructions for the course content for each
category.
Refer to Table 1-5 of the Technical Instructions for the content of each category
9.0 Exemptions and Exclusions

9.1 Dangerous Goods training is not required for commercial operators only
involved in—
(a) agricultural;
(b) horticultural;
(c) forestry;
(d) pollution control;
(e) search and rescue;
(f) balloon operations;
(g) joy flight;
(h) scenic flight;
(i) flying training operations.
10.0 Other Exclusions

10.1 Where an employee cannot be trained in accordance with one of the
legislative requirements in Table 1–4, then the responsible employer (not
the employee) may make application to the Authority for exclusion of
the relevant regulation.
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11.0 The Dangerous Goods Training Program

11.1 Development of a Dangerous Goods Course
11.1.1 The purpose of dangerous goods training is to instruct staff in the
correct handling of dangerous goods as well as detecting when
dangerous items are not correctly presented and the appropriate
actions in these circumstances. The Dangerous Goods training
Program may be submitted separately for approval or as part of
an Operations manual.
11.2 Contents of a Dangerous Goods Training Course

11.2.1 General topic familiarization deals with dangerous goods
generally, such as identifying the various classes and associated
potential hazards to employees and aircraft and the legislation
surrounding the Dangerous Goods cargo regime.
11.2.2 Specific functional training. All Category 6 trained employees
should be able to recognize a UN specification outer packaging by
the markings, and be able to interpret an MSDS for toxic criteria
and understand the threshold between items being dangerous and
not being classified as dangerous.
11.2.3 Safety training covers components of emergency procedures
on the ground and in flight, inspection and decontamination,
incident management and subsequent reporting.
11.3 Ongoing Dangerous Goods Training

11.3.1 Within two years of receiving initial training, an employee must
undertake recurrent or refresher training. The refresher can be
undertaken with three months of the two year anniversary.
Refresher training courses are designed to refresh knowledge
and update employees on technical, procedural or company
policy changes since the employee was previously trained. The
course is also designed to identify knowledge deficiencies and
rectify them if present.
11.3.2 In the case where the initial course required the Authority approval,
the refresher course will also require approval.
11.3.1 If an employee does not undertake training within the two year
interval, attendance at an initial training course is required.
11.4 Training Records
11.4.1 Dangerous goods training records must be kept and maintained
by—
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(a) Zimbabwean Operators with employees in Zimbabwe;

(b) Zimbabwean Operators with Flight and Cabin Crew;
(c) Foreign Operators with employees involved in the accept-
ance of baggage, cargo and mail;
(d) Load Planners;
(e) Ground Handling Agents and Freight forwarders with who
handle Zimbabwean Air Operators Certificate holders;
(d) Screening authorities.
11.4.2 Employers are required to establish processes and procedures
for the maintenance of records, and detail who is responsible for
that maintenance .Employers must have the ability to quickly
establish the training status of a group of employees at a given
location.
11.5 Trainee’s Records

11.5.1 Records, which should be available at the employee’s place of
employment, are to include—
(a) the individual’s name;
(b) the most recent training completion month;
(c) a description, copy or reference to training materials used
to meet the training requirements;
(d) the name and address of the organisation providing the
training;
(e) evidence which shows that the test has been completed
satisfactorily.
11.5.2 The employer should retain a copy of any certificate issued to
an employee. Provision should be made for the issue to the
employee of a copy of the certificate where the employee ceases
employment.
11.5.3 Where the services of a freight forwarder or ground handling agent
are used, then the operator r should seek access or confirmation
that records are being maintained and that training is being
undertaken at the appropriate times i.e. before commencing
duties and every two years thereafter.
11.5.4 Records must be maintained for a minimum period of 36 months
of the most recent training period.
11.6 The Authority Dangerous Goods Course Approval—
11.6.1 CAAZ Responsibilities
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11.6.1.1 The Inspector will verify that—

(a) the standard of the course will enable an employee
to carry out the assigned duties and responsibilities
effectively;
(b) the course content offered is in accordance with
the duties and responsibilities of the employees
to be trained;
(c) that approved dangerous goods training courses
are kept up to date and appropriate for use;
(d) that instructors maintain their skills and approvals
issued by the Authority.
11.6.1.2 Course content will be changed to reflect amendments
to Civil Aviation Authority legislation and International
Civil Aviation Organisation (ICAO) or International Air
Transport Association (IATA) publications as they take
effect. Such changes do not require further approval from
the Authority during the validity period of the approval.
Assessment will include—
Systems exist to ensure that training meets the
requirements of the syllabus
Systems exist to ensure the training course is
reviewed, maintained and kept up-to-date
Systems exist to ensure the instructor is
appropriately trained and remains knowledge
able in the subject matter.
11.6.2 Applicant Responsibilities
11.6.2.1 It is the responsibility of the Air Operator Certificate
applicant to ensure that the nominated instructor
possesses an appropriate degree of Dangerous Goods
knowledge, relative to the course(s) they will deliver;
and that the nominated instructor has the ability to
impart that knowledge.
For instructors of distance education courses, the
Air Operator Certificate applicant is responsible for
ensuring that the person(s) nominated to—
(a) prepare and deliver the course, and
(b) supervise the course, have the appropriate
knowledge, the means to maintain that knowledge
and the tools to ensure that the course continues
to remain up-to-date.
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Application is also required for trainee instructors who

will be instructing under the supervision of an approved
instructor.
11.6.3 Previously Trained Employees

11.6.3.1 Where operators, freight forwarders and ground han-
dling agents take on a new employee who completed
dangerous goods training with a previous employer the
employee is not necessarily required to undergo a new
course of training but they must be inducted into the
organisation’s policies and acceptance and handling
processes and procedures.
11.6.3.2 When an operator commences at a new port and takes
on an existing ground handling agent located there; the
ground handling agent’s employees need to be trained
with regard to the policies, and acceptance and handling
processes and procedures of the new operator.
11.6.3.3 Where a new employee has previously undertaken
Dangerous Goods training and holds a certificate
confirming that training; it is still incumbent upon the
employer to ensure that the training was appropriate
and approved where necessary.
11.7 Types of courses

11.7.1 For an independent training organisation, most courses will be
generic in nature. The purpose of the employee groups and the
requisite training can be summarised as—
11.7.1.1 Acceptance;
11.7.1.2 An initial course for the acceptance of dangerous goods.
This is traditionally a 3 day face-to-face course and
will cover all classes of dangerous goods;
11.7.1.3 Recertification;
11.7.1.4 For the recertification of the acceptance course;
traditionally one or more days conducted face-to-face;
11.7.1.5 Non-DG acceptance—For the acceptance of non-
dangerous goods; principally designed so that
employees can determine whether goods are classified
as dangerous or non-dangerous and accept the non-
dangerous goods into the air freight environment;
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11.7.1.6 Flight crew and Load planners—For flight crew to

understand the nature of the risks of any dangerous
goods on board and procedures to be followed in the
event of an incident; and, for load planners, the vari-
ous considerations when preparing a load involving
incompatible dangerous goods or cargo, and ensuring
that the Captain is informed;
11.7.1.7 Cabin crew—Designed so that these employees are
familiar with the various dangerous goods, what may
be carried on an aircraft and what to do should an
emergency involving dangerous goods occur; and
11.7.1.8 Shippers—Courses for those companies that send
dangerous goods–designed so that employees will
properly classify, pack, mark, label and document a
dangerous goods consignment. Some shipper’s courses
will cover all nine classes of dangerous goods and
will take 3 days for the initial course and one day for
a recertification course. However, there are increasing
numbers of stand-alone courses which cover only one
class of dangerous goods – such as flammable liquids;
biological substances or radio actives. These tailored
courses will usually take 4-8 hours to complete.
11.8 All of the above Dangerous Goods courses are required to be approved
by the Authority.
11.8.1 The following generic courses do not require the Authority
approval—
(a) security screeners;
(b) customer service officers (ticket sales); and
(c) freight forwarders.
12.9 Recertification Courses.
11.9.1 After initial training, and within two years of receiving that
training, an employee whose duties are the acceptance of
dangerous goods (Cat 6) must undertake a recertification training
course i.e. a “recurrent” course, or may choose to undertake a
complete acceptance course; however, recertification must take
place within the two yearly cycle.
11.9.2 The recurrent training must be provided within 24 months of
previous training to ensure knowledge is current. However if
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recurrent training is completed within the final three months

of validity of previous training, the period of validity extends
from the month on which training the recurrent training was
completed until 24 months from expiry month from the expiry
of previous that previous training.
11.9.3 These “recurrent” training courses are designed to refresh
knowledge and update employees on technical, procedural or
company policy changes since the employee was last trained.
Where an employee has not undertaken training within the two
year interval provided by the regulations, the employee must
attend another initial course unless exclusion has been sought
from, and provided by, CAAZ.
11.9.4 Combination Courses.
35.1 Some employees in the aviation environment will have
duties that cover several employee categories. For example, staff
members may be involved in Passenger handling and at the same
time perform load control functions thus will require to undergo
training that covers both Category 9 and 10. Pilots employed by
a major airline will require only Category 11 training for their
role in the actual carriage of dangerous goods; whereas a pilot
with a Charter operator, operating from locations where there are
no supporting ground handling agencies, may have additional
responsibilities such as the acceptance and examination of non-
dangerous cargo and passenger baggage. The latter pilot must
undertake a single approved course meeting the requirements
of the regulations enabling all of those duties to be carried out
(Cat 6).
11.9.5 Courses that do not require CAAZ Approval
11.9.5.1 Instructors on these courses must themselves have
completed satisfactorily, in the previous two years, an
approved course in Category 6.
11.10 Outsourcing Dangerous Goods training
11.10.1 The operator must have appropriate processes and checks to
ensure that the outsourced Dangerous Goods training complies
with regulatory requirements is approved by the Authority where
necessary and is appropriate for the nature of the operations
covered by the Air Operator Certificate.
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11.10.2 The Inspector will assess that the applicant has made arrangements
to ensure that the appropriate processes are in place to ensure
that employees who undertake an out sourced Dangerous Goods
training course, do an approved course, which is also relevant
to their duties.
11.10.3 The Authority will also check the systems for recording and
monitoring out sourced Dangerous Goods training including:
(a) Systems for ensuring providers are approved
(b) System for ensuring external course is approved and ap-
propriate for employees
(c) Foreign Course training is appropriate
(d) Currency of training material.
11.11 Course Delivery Methods

11.11.1 In general, there are three delivery methods that the Authority
currently approves. These are:
(a) face-to-face,
(b) correspondence
(c) computer based training.
11.11.2 It is a currently held view that the training for initial and
recertification courses for the acceptance of dangerous goods
requires active and constant interaction with an instructor.
Applicants considering applying for approval of a dangerous
goods “acceptance” course by one of these methods should
be aware of the potential difficulties associated with meeting
Authority’s standards for these courses as well as ensuring that
the technical content is always up-to-date. The Authority shall
be consulted before proceeding with development of acceptance
or recertification courses by distance education means.
11.11.3 The variety of correspondence methods that have previously
been considered include structured video presentation coupled
with a workbook; structured correspondence workbook with
and without an accompanying interactive DVD. Other delivery
media will be considered on their respective merits, especially
in light of evolving practices and technology.
11.11.4 Education Controls.
11.11.4.1 If the course is to be conducted by correspondence or
a distance education method, a full course package,
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as is intended for issue to students, together with full

details of course control procedures and identification
of course controller(s) should be provided. The control
procedures should comprise prevention and detection
controls and, as a minimum, include:
(a) mechanisms to guard against inappropriate
collaboration when completing course assessments.
As a minimum, there should be different tests/
assignments for training organisations that send
correspondence material to a number of people
in the same organisation. The result should be
that employees in one company, undertaking the
same course, at substantially the same time, will
have a different exam to complete.
(b) Where employee numbers at the location are
high and different exams for all is not practical,
then there should also be a quick analysis of
corresponding wrong answers and similarity in
handwriting styles;
(c) mechanisms to ensure that the course content is
completed in an appropriate time,
manner and speed that is reasonable for a candidate;
and
(d) that each section has some form of review to ensure
that the section has been adequately understood.
11.11.5 Course Validity Periods

11.11.6.1 Training is required to be undertaken at intervals of
not more than two years. However, an employee is
allowed to undertake the training up to three months
before the date on which the training is due without
affecting the due date.
11.12 Dangerous Goods Course Attributes
11.12.1 It is not appropriate for a training course to include mandatory
syllabus items without adequate supporting detail and
explanation. The principle of ‘training’ is to provide the student
with adequate knowledge and skills in a particular topic to be
able to apply understanding of that topic in both a theoretical
and practical sense.
11.12.2 An employee is only required to undertake training in
those syllabus subjects which are relevant to the employee’s
1221
responsibilities and duties within the organisation. Similarly,

only those parts of each syllabus subject which are relevant
need to be covered. The exception is that all employees, on all
courses, must undertake training in the provisions concerning
passengers and crew.
11.13 Depth of material and purpose of training.

11.13.1 Dangerous goods are appropriately named hazards which can
affect both persons and property. Aviation safety is of paramount
concern; not just of the aircraft, but also for the employees who
handle the freight and baggage and the passengers on board the
aircraft. The purpose of the training should notonly be how to
handle dangerous goods correctly; there should be an equal, if
not greater, emphasis on detecting and acting when things are
not correctly presented.
11.13.2 For example, the training should not only cover the correct way
to do things, such asaccepting dangerous goods, asking for a
Material Safety Data Sheets (MSDS) and the proper completion
of the transport documents; equally importantly it should also
emphasise some of the pitfalls and errors that occur in daily
operations, such as detecting that a plastic box with a “4G”
United Nations (UN) specification mark is suspicious; or that an
MSDS with “UN No - n/a” and a flashpoint of 53C is in fact a
hidden dangerous good. Essentially there are three components
to all the DG training courses:
11.14 General topic familiarisation.

12.14.1 This is common to all relevant employees in every organisation.
It deals with dangerous goods generally, such as identifying the
various classes and associated potential hazards to employees
and aircraft and the legislation surrounding the Dangerous Goods
cargo regime;
11.15 Specific functional training.

11.15.1.1 This will be targeted at and relevant to the employee’s job
functions i.e. a Cat 6 trained employee should be able to recognise
a UN specification outer packaging by the markings, but there is
little real value in that Cat 9 trained employee being taught and
tested on the finer points of UN specification package markings.
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Similarly, whilst they do not need to know the different toxicity

criteria between Packing Groups I, II and III, they should be
able to interpret an MSDS for toxic criteria and understand the
threshold between it being dangerous and not being classified
as dangerous.
11.16 Safety training.
11.16.1 This component is crucial to the safety of aviation and
associated employees and personnel. It goes to the components
of emergency procedures on the ground and in flight, inspection
and decontamination, incident management and subsequent
reporting.
11.17 Operator’s Dangerous Goods Manuals.
46.1 The syllabus of training for operator employees in Table 1-4
below includes “the purpose, contents and distribution requirements
of the operator’s dangerous goods manual”. This is intended to cover
the requirements relating to dangerous goods manual rather than the
specific content.
11.18 Qualifications of Instructors
11.18.1 The Dangerous Goods Training Programme must include the
minimum qualification of the instructors and recurrency.
11.19 Examinations.
11.19.1 It is mandatory for all courses to “provide for a test of the
employee’s knowledge of the relevant subjects based on the
training”.
11.19.2 The test should cover all areas of responsibility and questions
should be worded so as to objectively verify that the student has
received and understood the training. It should have sufficient
number of questions which are appropriate to the employee’s
duties and the relevant syllabus items.
11.19.3 Furthermore, testing must be to a suitable depth; for example
“How many classes of Dangerous Goods are there?” is not a
satisfactory objective assessment against any of the requisite
syllabus items; whereas “What are the potential risks associated
with a leaking package displaying a class 8 label (a) to an aircraft
and (b) to an individual” will address the syllabus item “risk to
the aircraft and occupants associated with the class of Dangerous
Goods”.
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11.19.4 Some topics can be addressed with two or three multiple choice
questions. However, for some functional employee groups,
scenario situations should be created; for example Cat 6 trained
employee tests should provide for the acceptance of a number
of consignments of dangerous goods wherein there are multiple
errors.
11.19.5 Sufficient time should be allowed for the test so that students
are not placed under undue pressure, although the period chosen
should not be unrealistically long. The test should be open
book i.e. it should not test reliance on memory. The test should
provide for the review of operational documents, which contain
information relevant to the duties performed. The test should be
conducted in conditions such that students are unable to confer
with fellow students.
11.20 Exams – Cat 6 courses.
11.20.1 As well as multiple choice aspects, there should be three
consignments for acceptance/shipping, one of which is to be a
radioactive shipment, one involving liquids and one involving
Q values, and there should be errors on the documentation and
discrepancies in the marking and/or labelling
11.21 Exams – Other Categories excluding Cat 6.

12.21.1 Tests must highlight screening out and differentiating between
dangerous and non-dangerous goods. The tests need to address the
operator’s Dangerous Goods manual and emergency procedures.
Independent generic Dangerous Goods correspondence course
providers can still tailor an element of “operator specifics” in
the exam by including questions such as “What is the company
procedure if a passenger arrives with medical oxygen?” Whilst
the independent training organisation may not know the answer,
it will still be possible to determine if the student has referred
to the company’s manuals by the nature of the answer.
11.22 Instructor’s notes.

11.22.1 At one level, these should be in sufficient detail to enable the
Authority to determine the depth of detail that the instructor
will be delivering and that there will be adequate coverage of
each syllabus item. At another level, especially for organisations
using multiple instructors (or the expectation of growth to more
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than one instructor), these should enable different instructors

covering the same course to at least deliver the same course to
the same standard.
11.23 Workbooks.
11.23.1 These should be designed and structured to be worked through
during the course. They should add value as a training aid and
also be a useful resource for the student to revisit during the
intervening two year period.
11.23.2 Workbooks which are handed out but not referred to or used,
will not serve any useful purpose. It is expected that extracts from
working documents (such as Table 2.3A from the International
Air Transport Association (IATA) Dangerous Good Regulations
(DGRs) or the pink pages of the International Civil Aviation
Organization (ICAO) Emergency Response Guide) will be
current, up-to-date and preferably either marked as not being for
operational purposes or marked with the year of the document
from which it was copied.
11.23.3 The extracts should be annotated with relevant comments such
that the student will recall at a later date that there is useful
interpretative material available in the workbook. Workbooks
which add extra value are those which also highlight major
changes that came in the current and those which are expected
to occur next year. Ordinarily, workbooks (and courses) should
be revisited and updated in November/December of each year
to pick up imminent changes that will apply from 1 January.
11.24 Certificates.
11.24.1 Certificates, if sent electronically, must not be able to be easily
altered and must have some form of unique identifier so that
records can be rechecked on request to determine the certificate’s
validity.
11.25.0 Facilities
11.25.1 A training organisation conducting face-to-face training must
have access to, or provide, facilities that are environmentally
conducive to learning. Aspects for consideration include lighting,
temperature control, seating comfort, sustenance, refreshment,
washroom etc. Consideration must also be given to facilities
that contribute to imparting knowledge, such as workbooks,
1225
training aids, media presentation (Video, overhead projector

or PowerPoint) and practical demonstration and practise.
11.26 Roaming facilities – criteria.
11.26.1 A training organisation looking to conduct training away from
their normal base of operations should have a process in place to
gauge the suitability of a venue prior to running a course there.
For example: it is not a conducive environment for conducting
training if the company boardroom, nominally arranged to be
the classroom for the day, has noise distractions (road/school
playground etc) right outside the window, poor lighting, or is
used as a thoroughfare for employees. The training environment
should be assessed prior to the actual training taking place.
This could be effected by way of a checklist over the telephone
beforehand
12.0 DG Instructor Qualifications
12.1 Qualifications
12.1.1 In order to be granted Authority’s approval, nominated instructors
shall have:
(a) qualification and experience in cargo and Dangerous Goods
operations relevant to the level of instructor approval being
applied for
(b) a good working knowledge of the Zimbabwe legislation
and technical publications applicable to the courses being
instructed;
(c) dangerous goods trainers are issued in two categories—
(i) Dangerous GoodsAwareness Instructors (All Categories
Excluding Cat 1, 2.3 and 6) - Dangerous Goods
Regulations Category 6 plus a Civil Aviation Authority
approved trainer the trainer certificate
(ii) Dangerous Goods Regulations Instructors (All
Categories including Cat 6) - Dangerous Goods
Regulations Cat 6 plus an International Air Transport
Association Professional Skills for DG Instructors
certificate
12.2 Instructor Records
12.2.1 Records are to be kept for the preceding two years as evidence that
instructor standards have been assessed, maintained, remediated,
1226
S.I. 51 of 2018
improved and/ or standardized. These records are to include:
(a) Peer reviews conducted

(b) copies of all relevant certificates
(c) principal instructor assessment
(d) standardization meetings including results of course en-
hancements and refinements
(e) CAAZ inspector’s assessment
12.3 Instructor Currency

12.3.1 Holders of approvals to instruct on a Dangerous Goods training
course should remain current. This can be achieved by either
instructing all syllabus subjects relevant to the course for which
an instructor’s approval is held or by satisfactorily completing
a relevant approved course, as a student, within the previous
two years. Instructors on courses for which an approval is not
required, who do not hold an approval from the Authority to
instruct on an approved course, should, unless granted exclusion
have satisfactorily completed an appropriate approved course
within the two years prior to instructing.
12.4 Qualifications required for nominated instructors-Trainee instructors
12.4.1 Where a training organisation or an operator proposes to develop
an in-house instructor, that instructor requires Authority approval,
even if the instruction is given under the supervision of another
approved instructor.
12.4.2 The training organisation that is developing the trainee instructor
must keep a record of the instructor’s development, the modules
taught and post-instructional critiques. The trainee instructor’s
progress records and critiques must be made available to the
Authority at the assessment. The Authority will assess the
instructor’s depth of knowledge relevant to the courses to be
taught, and the trainee’s ability to impart the course material
during a practical on the job training session.
12.5 CAAZ Approval of Instructors
12.5.1 Instructors who are instructing on an approved course require
the Authority approval. Instructors and persons responsible for
approved courses should ensure that they apply to the Authority
for renewal/re-approval of the course or instructor at least 30 days
1227
before the expiry of the approvals. This is to allow the Authority

sufficient time to consider the application and, if appropriate,
issue new course or instructor approvals. The Authority will not
notify an organisation or individual of the impending expiry of
approvals.
13.0 Inspections of Dangerous Goods Operations
13.1 Inspection programme for dangerous goods operations shall include
(a) initial and renewal assessment of Dangerous Goods approval applications
(b) document reviews
(c) instructor Assessment
(d) surveillance of cargo and passenger operations
(e) operator operations (acceptance, handling, transportation loading,
offloading of dangerous goods)
(f) records maintenance (operational and training)
(g) handling agents adherence to operator’s policies
13.2 Assessment of the Dangerous Goods Certification Application
13.2.1 Assessment of the systems provided by an approval applicant
in relation to the training of employees in Dangerous Goods
handling training is conducted at the time of application.
13.2.2 Assessment–Document Review
13.2.1 Dangerous Goods Manual and /Dangerous Goods Training
Programme
13.2.1.1 Regulations require that operators take steps to ensure
employees are made aware of the content of the opera-
tor’s dangerous goods manual relevant to their duties
before the employee first performs the duties.
13.2.1.2 Where the operator uses an external generic course
provider without the course being tailored for opera-
tor specifics, then the operator will need to institute a
robust mechanism to ensure that employees are aware
of the content of the company’s dangerous goods
manual, relevant to their duties, before the employee
commences those duties.
13.2.1.3 The Inspector will assess whether the applicant has the
appropriate policies and procedures to ensure danger-
ous Goods training is carried out in accordance with
the regulations. The assessment will include review of
1228
S.I. 51 of 2018
the following:
(a) operations and/ or Dangerous Goods Manual/
Dangerous Goods Training Programme;
(b) electronic and/or hard copy training records—
(i) comply with requirements;
(ii) allow anticipation of Dangerous Goods
training recertification and alert warnings;
(iii) flags employees with expired (or expiring)
training;
(iv) captures all employee classifications;
(c) system for ensuring employees, including deemed
employees, at passenger baggage and cargo entry
points into operation are trained;
(d) all entry points for cargo, passengers and baggage
have been identified;
(e) system for ensuring employees are aware
of Dangerous Goods operations Manual
requirements;
(f) all handling points identified;
(g) out sourced training checklist;
(h) in-house training course checklist.
13.2.1.4 Ground handling agents and freight forwarders provid-
ing ground-handling services for operators must also
have ready access to the operator’s dangerous goods
manual and comply with the instructions contained in
that manual.
13.2.1.5 Regulations require that operators take steps to en-
sure employees are made aware of the content of the
operator’s dangerous goods manual relevant to their
duties before the employee first performs the duties.
It is not mandatory that this requirement be met via
a training course, but operators who run an in-house
course may choose to do so. Operators that outsource
their dangerous goods training to one provider, and who
experience high volumes of employees being trained,
may also make arrangements with the course provider,
to cover the specifics of their dangerous goods manual
and policies and procedures.
13.2.1.6 Where the operator uses an external generic course
1229
provider without the course being tailored for operator

specifics, the operator will need to institute a robust
mechanism to ensure that employees are aware
of the content of the company’s dangerous goods
manual, relevant to their duties, before the employee
commences those duties.
13.2.1.7 Where a training organisation is training a number
of employees from one operator, or is that operator’s
preferred training provider, then a copy of the operator’s
dangerous goods manual ought to be sought and held.
13.3 Technical Desktop Documentation Review
13.3.1 The Civil Aviation Regulations requires management level over
sight of the dangerous goods functions within an organisation.
13.3.2 The Inspector will review a combination of the following
documents relevant to the nature of activities to be conducted
by the operator.
(a) Dangerous Goods Manual;
(b) any manual which contains reference to the handling, ac-
ceptance or carriage of dangerous goods and cargo which
may include the:
(i) Operations Manual;
(ii) Training & Checking Manual;
(iii) Freight Manual;
(iv) Airport/Ground Handling Manual;
(v) Emergency Procedures Manual;
(vi) Cabin Attendants Manual.
13.4 Verification and Testing
13.4.1 The Inspector may liaise with any of the operator’s staff to verify
the operator’s dangerous goods procedures.
13.4.2 The verification will involve:
(a) Adesktop assessment of the operators documented procedures
(b) Inspection of the operators procedures in practice
13.4.3 The purpose of the assessment is to establish that the operator can
demonstrate that their processes and procedures are appropriate
to the nature of the operations covered by the approval held. The
1230
S.I. 51 of 2018
results of these assessments will be recorded using checklist

13.5 Dangerous Goods Training and Checking
13.5.1 An inspector may sit in a Dangerous Goods training session to
evaluate the performance of an instructor in course delivery. This
may be done prior to instructor approval or after an approval to
monitor standard of delivery. The assessment may include the
checking of setting examination and maintenance of records
related to the training. A checklist will be used to measure
performance and filed as part of records.
13.6 Operational Inspections
13.6.1 Inspectors shall develop and produce an annual inspection
program for dangerous goods. The inspections will take the
following three formats as follows—
(a) planned inspections –at least one annual audit should be
conducted on each operator, ground handling agents or
shipper. The frequency will be based on a risk analysis
calculated on frequency of Dangerous goods handled and
carried. This are included in the audit program and will be
circulated to all stakeholders prior to commencement of
the audit year;
(b) surveillance inspection- These will not be included on
the audit program but must be conducted without any
notification whatsoever to the auditee. The purpose is to
evaluate continued compliance without prior preparations
and obtain daily compliance to operational standards;
(c) triggered inspection- may be as a result of complaints,
accidents etc. They be used as part of an investigation
into an accident and will thus not be included in the audit
program;
13.6.2 The inspection will be done prior to any approval related to
the handling and carriage of dangerous goods and thereafter to
monitor continued adherence to Dangerous Goods regulations.
13.6.3 Inspectors shall be granted access to:
(a) facilities to be inspected;
(b) acceptance area during Dangerous Goods acceptance for
consignment inspections;
(c) operational manuals in use;
(d) records pertaining to cargo handled;
(e) training records;
1231
(f) any other information deemed necessary to verify compliance.

13.7 After an inspection, Inspectors shall;
(a) produce an inspection report within 14 days of the inspection and
distribute it
(b) raise noncompliance notes for any findings
(c) follow up on closure on any noncompliance raised.
(d) compile information pertaining to Dangerous Goods issues and
handover to Management to any significant issues are discussed
and addressed.
(e) ensure records of all inspections are completed and filed with the
registry.
13.8 Inspections will be carried out on all operators regardless whether they
carry Dangerous Goods or not.
1232
S.I. 51 of 2018
1233
Supplement to the Zimbabwean Government Gazette dated the 13th April, 2018.
Printed by the Government Printer, Harare.
1234

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Dangerous Goods

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Statutory Instrument 51 of 2018.

S.I. 51 of 2018 [CAP. 13:16

Civil Aviation (Dangerous Goods) Regulations, 2018.

“crew member” means a person assigned by an operator to

“foreign operator” means an aircraft operator who holds an

“proper shipping name” means the name used to describe a

“Technical Instructions” means the last effective edition

Application for approval to carry dangerous goods by an Air

(4) Where the Authority is satisfied that the local operator is

Application for approval to carry dangerous goods on an Adhoc

(5) An operator who violates any condition, to which the

(a) a one-page certificate for public display signed by the

Duration of a Dangerous Goods Certificate

Amendment of a Dangerous Goods Certificate

commercial air transport and the public interest allows

Variation of certificate to carry dangerous goods

Prohibition of carriage of dangerous goods

(e) permitted for carriage by passengers or crew members;

(9) The dangerous goods specified in subsection(2)(b) and (c)

(a) dangerous goods are not forbidden for carriage by air

(3) Where the Authority grants an exemption for a period

Loading of Dangerous Goods

Inspections by operator for damages, leakage or contamination

(b) any package, overpack or freight container which

Provision of information by operator to crew and ground handling staff

are provided, including the operations manual containing information

Provision of information to employee staff and training programmes

Provision of information to passengers

(i) the places at an airport and outside the airport

Provision of information by cargo aircraft operators

(d) the goods are packed in accordance with the Technical

Dangerous goods transport document

by air, any person involved in its preparation has received training

Approval of dangerous goods training programmes

(3) Approved Dangerous Goods Training Programmes shall

Dangerous goods instructor

(b) any dangerous goods transport document or other

(d) the completed acceptance check list in a legible form in

Power of seizure and examination

(4) Where the Authority is satisfied that—

(2) A foreign operator shall ensure that any dangerous goods

Pilot-in-command’s duty to inform air traffic services

Authority to transport radioactive material

Inspections of dangerous Goods Operations

(3) Any person who contravenes subsection (2) shall be

Civil penalty, service and enforcement

(b) by hand delivery to the director, manager or any other

(c) an indictment has been served upon the accused person,

to any penalty which it may impose give summary judgement in

First Schedule (Sections 5(1), 6(1),7(1))

1. The Operator (Airline) is required to complete the form providing all

Civil Aviation Authority of Zimbabwe

*the provisions of the Civil Aviation (Dangerous Goods Regulations 2017)

Date Of Issue: Signature Name

Issued at: ____________________________

Initial Application: Extension

PART A – THE DANGEROUS GOODS

PART B – THE CONSIGNOR or SHIPPER—Complete all details and sign where

Who is responsible for packing the dangerous goods?

If Yes, give details of training organization and date of training or attach a

Aircraft type:…………………………..Registration Marks:…………………………..

Cargo Only:………… Cargo and Passenger: ………… Aerial Work:…………

Point/country of departure: ………………………………………………………….....

Point/country of Transit: ………………………………………………………………