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How To Pay a CoinGate Invoice_ Step-By-Step Guide (2023)
How To Pay a CoinGate Invoice_ Step-By-Step Guide (2023)
Home Blog Crypto Payments Tutorials How To Pay a CoinGate Invoice? Step-By-Step Guide (2023)
VB Vilius Barbaravičius
Paying for a CoinGate invoice is usually an easy and intuitive experience but sometimes help is needed. This
article will answer the most common questions and guide you through the entire payment process.
We also cover other possible scenarios, such as what happens when you pay too little, too much, too late, and
explore other invoice features.
Preparation
If you‘re new to this, you‘ll need a cryptocurrency wallet with funds deposited into it to make a payment. In this
particular example, we‘ll use Bitcoin, although any cryptocurrency from the list of available options can be
used.
Not ready to start yet? See the instructions for creating an unhosted Bitcoin wallet (Electrum), then buy some
Bitcoin with a credit / debit card or bank transfer.
Without further ado, let‘s see how to proceed when you encounter a CoinGate invoice like the one below:
Note that the example below is described using BTC, but the same conditions apply to all other
cryptocurrencies.
The only few differences are that (1) some cryptocurrencies, for example, XRP, require to provide a destination
tag during the payment; (2) Some coins, for example, USDT, have several blockchain network options.
You can also switch on the ‘Pay via Lightning Network‘ option if you use a Bitcoin wallet that supports Lightning
Network payments. This would result in an instant payment execution and zero network fees.
Although providing email is optional, it is strongly recommended to do as it‘s the only contact method CoinGate
has in case of rare payment issues.
Alternatively, you can log in with your Google/Facebook or existing CoinGate account. Logging in before making
a payment provides additional benefits, such as:
You must identify the network correctly, as coins sent to the wrong network most likely will be lost forever.
Helpful advice: If your Bitcoin wallet only shows a certain number of digits, you should round the amount to the
higher side to avoid sending an insufficient amount. For example, if 4 digits are allowed past the decimal, and
you need to pay 0.011180 BTC, it is advised to round the number up and transfer 0.0112 BTC.
Next, either manually select and copy the Bitcoin address from the CoinGate invoice to your wallet, scan the QR
code, or click the copy button next to the bitcoin address and paste it into your wallet.
Notice that there‘s also a ‘Pay in wallet‘ button. You can use this option if you have a software wallet installed
on your device that supports your selected blockchain network.
Finally, make a payment. The invoice will soon detect your incoming transaction and inform you about the
current order status.
A transaction can become void, in other words, somehow compromised. It might happen in several different
ways, such as:
Once you make sufficient payment, your transaction will be confirmed. You will see a confirmation window with
your Transaction IDs on the invoice.
If the CoinGate invoice expires, a refund form will show up on the invoice. Once it does, fill in the necessary
details and request a refund. The CoinGate team will process it manually within 48 hours.
Keep the invoice window open until the refund form shows up, and fill it out.
Note that if payment is paid in full, you can mark the ‘Accept Payment‘ checkbox on the refund form, and we will
make every attempt to process this payment.
Only your merchant can issue refunds for fully paid orders. You‘ll need to contact your merchant directly and
ask him to fill out a refund form.
CoinGate invoice has some additional goodies you might find helpful. These can be accessed by clicking the icon
at the top right corner of the invoice window.
The ‘Forward invoice‘ option allows you to send an invoice you generated to another person via email;
The ‘Enable notifications‘ option allows you to receive notifications about the status of your order directly
to your device;
The ‘Need help‘ button will open up a list of most commonly asked questions where you can find relevant
information;
The ‘Buy crypto‘ button will redirect you to our trading services where you can stack up on
cryptocurrencies.
Don‘t hesitate to contact our support team at support@coingate.com if you encountered a situation that‘s not
described in this article. Our team will help you as fast as possible.
Written by:
VB
Vilius Barbaravičius
Vilius is a seasoned copywriter and bitcoin enthusiast specializing in blockchain and
cryptocurrency topics. He's been with CoinGate since 2018, writing blogs, social media
content, sales materials, newsletters, FAQs, and more. He's relentless in pursuing
knowledge and a better understanding of the crypto industry, which helps him create
meaningful and engaging content every day.
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