Professional Documents
Culture Documents
Trainees Manual for Craft in Entrepreneurship edited and -printed for the bookshop =B5
Trainees Manual for Craft in Entrepreneurship edited and -printed for the bookshop =B5
Trainees Manual for Craft in Entrepreneurship edited and -printed for the bookshop =B5
SEPTEMBER 2012
KENYA INSTITUTE OF EDUCATION
SEPTEMBER 2012
Kenya Institute of Education
P.O. Box 30231-00100
Nairobi
Email: info@kie.com
Off Murang’a Road
ISBN: 978-9966-31-300-3
Foreword
i
ACKNOWLEDGEMENT
The Director Kenya Institute of Education would like to thank the following
authors for their effort/contribution in the development of this
Entrepreneurship Manual.
ii
Table of Contents
Foreword...................................................................................................................i
Acknowledgement...................................................................................................ii
1.0 Introduction...................................................................................................1
2.0 Objectives.......................................................................................................1
3.0 National Goals of Education in Kenya........................................................2
4.0 National Aims of Tivet..................................................................................2
5.0 Objectives of Craft Entrepreneurship Programme...................................3
6.0 Methodology...................................................................................................3
Module Title:............................................................................................................5
1.0 Introduction to Entrepreneurship...............................................................6
1.1 Introduction...................................................................................................6
1.2 Specific Objectives.........................................................................................6
1.3 Content.............................................................................................................
6
1.3.1 Define the Terms:...............................................................................6
1.3.2 The Importance of Entrepreneurship to:........................................7
1.4 Emerging Issues and Trends........................................................................7
1.5 Learning Resources.......................................................................................8
1.6 Activities.........................................................................................................8
1.7 Suggested Questions......................................................................................8
2.0 The Entrepreneur..........................................................................................9
2.1 Introduction...................................................................................................9
2.2 Specific Objectives.........................................................................................9
2.3 Content.............................................................................................................
9
2.3.1 Definition of an Entrepreneur...........................................................9
2.3.2 Reasons why People Become Entrepreneurs...................................9
2.3.4 Qualities of an Entrepreneur............................................................9
2.3.4 Distinguish between an Entrepreneur and a Business Person.....10
2.4 Emerging Issues and Trends......................................................................11
2.5 Learning Resources.....................................................................................11
2.6 Activities.......................................................................................................11
2.7 Suggested Questions....................................................................................11
3.0 Entrepreneurship and Self Employment...................................................12
3.1 Introduction.................................................................................................12
3.2 Specific Objectives.......................................................................................12
3.3 Content.............................................................................................................
12
3.3.1 Definition of Self Employment........................................................12
3.2.1 Role of Entrepreneurship in Self Employment.............................12
3.2.3 Advantages and Disadvantages of Self Employment....................12
3.3.4 Requirements of Self Employment.................................................14
3.4 Emerging Issues and Trends.....................................................................14
3.5 Learning Resources.....................................................................................14
3.6 Activities.......................................................................................................14
3.7 Suggested Questions....................................................................................15
4.0 Business Opportunities................................................................................16
2
4.1 Introduction.................................................................................................16
4.2 Specific Objectives.......................................................................................16
4.3 Content.............................................................................................................
16
4.3.1 Meaning of Business Opportunity..................................................16
4.3.2 Sources of Business Ideas.................................................................16
4.3.3 Methods of Generating Business Ideas...........................................17
4.3.4 Methods of Identifying Business Opportunities............................17
4.3.5 Assessing the Viability of Business Ideas and Translating them into
Business Opportunities....................................................................17
4.4 Emerging Issues and Trends......................................................................18
4.5 Learning Resources.....................................................................................19
4.6 Activity..........................................................................................................19
4.7 Suggested Questions....................................................................................19
5.0 Creativity and Innovation...........................................................................20
5.1 Introduction.................................................................................................20
5.2 Specific Objectives.......................................................................................20
5.3 Content.............................................................................................................
20
5.3.1 Definition of Terms..........................................................................20
5.3.2 Importance of Creativity and Innovation......................................20
5.3.3 Process of Creativity and Innovation.............................................21
5.3.4 Barriers to Creativity and Innovation............................................22
5.3.5 Managing Barriers to Creativity and Innovation.........................22
5.4 Emerging Issues and Trends......................................................................22
5.5 Learning Resources.....................................................................................22
5.6 Activity..........................................................................................................23
5.7 Suggested Questions....................................................................................23
6.0 Starting a Business Enterprise...................................................................24
6.1 Introduction.................................................................................................24
6.2 Specific Objectives.......................................................................................24
6.3 Content.............................................................................................................
24
6.3.1 Definition of Business Enterprise...................................................24
6.3.2 Legal Forms of Business Organisations.........................................24
6.3.3 Procedure for Starting A Business Enterprise..............................25
6.3.4 Factors to Consider when Starting a Business..............................25
6.3.5 Causes of Business Failure..............................................................25
6.6.6 Support Services Available for Small Enterprises........................27
6.4 Emerging Issues and Trends......................................................................27
6.5 Learning Resources.....................................................................................27
6.6 Activities.......................................................................................................27
6.7 Suggested Questions....................................................................................27
7.0 Managing a Business Enterprise................................................................29
7.1 Introduction.................................................................................................29
7.2 Specific Objectives.......................................................................................29
7.3 Content.............................................................................................................
29
7.3.1 Definition of the Term Management..............................................29
7.3.2 Functions of Management...............................................................29
2
7.3.3 Appropriate and Inappropriate Management Practices..............31
7.4 Emerging Issues and Trends......................................................................31
7.5 Learning Resources.....................................................................................32
7.6 Activity..........................................................................................................32
7.7 Suggested Questions....................................................................................32
8.0 Marketing.....................................................................................................33
8.1 Introduction.................................................................................................33
8.2 Specific Objectives.......................................................................................33
8.3 Content.............................................................................................................
33
8.3.1 Definition...........................................................................................33
8.3.2 Components of Marketing or Marketing Mix...............................33
8.3.3 Ways of Gathering Market Information........................................35
8.4 Emerging Issues and Trends......................................................................35
8.5 Learning Resources.....................................................................................35
8.6 Activities.......................................................................................................35
8.7 Suggested Questions....................................................................................35
9.0 Financial Management................................................................................36
9.1 Introduction.................................................................................................36
9.2 Specific Objectives.......................................................................................36
9.3 Content.............................................................................................................
36
9.3.1 Definition of Terms..........................................................................36
9.3.2 Types of Business Finance...............................................................37
9.3.3 Factors to consider when selecting a source of finance................40
9.3.4 Business Records..............................................................................41
9.3.5 Financial Decision Making..............................................................42
9.4 Emerging Issues and Trends......................................................................45
9.5 Learning Resources.....................................................................................45
9.6 Activities.......................................................................................................45
9.7 Suggested Questions....................................................................................45
10.0 Business Plan................................................................................................46
10.1 Introduction.................................................................................................46
10.2 Specific Objectives.......................................................................................46
10.3 Content.............................................................................................................
46
10.3.1 Definition of Business Plan............................................................46
10.3.2 Components of a Business Plan.....................................................46
10.3.3 Uses of a Business Plan...................................................................50
10.3.4 Writing a Business Plan.................................................................50
10.4 Emerging Issues and Trends......................................................................59
10.5 Learning Resources.....................................................................................59
11.0 Information Communication Technology in a Small Business...............61
11.1 Introduction.................................................................................................61
11.2 Specific Objectives.......................................................................................61
11.3 Content.............................................................................................................
61
11.3.1 Definition of Information and Communication Technology (ICT)
61
11.3.2 Importance of ICT in Small Business Management...................61
2
11.3.3 Type of ICT Equipment/Tools......................................................62
11.3.4 Benefits of Each Type of ICT Equipment/Tools to Businesses
Phone...............................................................................................62
11.3.5 Challenges of using ICT in a Small Businesses............................64
11.4 Emerging Issues and Trends......................................................................64
11.5 Learning Resources.....................................................................................64
11.6 Activities.......................................................................................................64
11.7 Suggested Question......................................................................................64
1.0 INTRODUCTION
The manual should be used together with the syllabus and relevant
textbooks.
2.0 OBJECTIVES
Objectives are the intended learning outcomes. They are very important in
guiding the learning process. There are four levels of objectives namely:
National goals/objectives of Education
Level objectives (Objectives of Tertiary Education)
General objectives of Entrepreneurship, and
Specific objective of each module
1
3.0 NATIONAL GOALS OF EDUCATION IN KENYA
Education enables a society to meet its needs. The society expresses its
needs in broad National Goals of education. A National Goal is a general
statement of intent expressing broad values of the society. It is a long-term
target. National Goals of education are derived from the philosophy or
political ideology and social-economic aspirations of the nation. The
National Goals of education in Kenya are given below.
ii) To develop practical skills and attitudes that will lead to income
generating activities in rural and urban areas through self- employment
2
5.0 OBJECTIVES OF CRAFT ENTREPRENEURSHIP
PROGRAMME
The general aims of the craft Programme are:
1. To develop skills which will be responsive
and relevant to the country’s manpower needs at middle level
2. To prepare trainees so that they can enter the
world of work with confidence for either salaried or self-employment
3. To impart adequate skills that will enable the
trainee to work as a technician
4. To impart necessary knowledge and skills for
further training
6.0 METHODOLOGY
Entrepreneurship Education is a practical subject. It is dynamic since it is
influenced by social, economic, political, legal and technological changes
among other factors.
Field Trips
These are organized visits to places of learning interest. The trips should
give the trainee first hand information and understand various aspects of
entrepreneurship.
Field trips should be well planned in advance and the learners should be
sensitized on what to expect and look for. This helps them to be focused in
their observations during the visit. Field trips should be appropriate and cost
effective. They can actually be made within the immediate training locality.
Case Studies
A case study is a detailed study of a person/group/organization in order to
learn about their development and relationship with other similar people or
organizations.
3
The aim of training using case studies is to allow critical analysis of the
given sample in order to gain insight of the concept being addressed. For
instance, a case study of a successful entrepreneur can highlight to the
trainee, key entrepreneurial characteristics, business activities success factors
and contributions to individual, local and national development.
Resource Persons
This approach is appropriate where the trainee may feel inadequate in a
given topic or a certain concept may require in-depth analysis. Experts from
various entrepreneurial disciplines should be invited to highlight on the
specific relevant issues. Resource persons should be sourced very carefully
and be briefed well on how to deliver the information appropriately to the
trainee. The instructor should be present during the presentation to
recapitulate the lesson by relating the presentation to the objectives of the
lesson or to manual the trainees in reacting to the presentation. The trainee
should be exposed to the specific objectives before the presentation.
The instructor can manual the discussion by asking leading questions for
discussion and involve as many trainees as possible. The instructor should
harmonize the ideas and come up with practical conclusions.
Time Allocation
Entrepreneurship education has been allocated 55 hours.
Professional Documents
4
The instructor’s attention is drawn to the important role played by
professional documents such as schemes of work, lesson plans and records of
work covered in facilitating the training/learning process. A format of each
of the professional documents has been as shown in the Entrepreneurship
Guide.
MODULE TITLE:
INTRODUCTON
This module unit is intended to equip the trainee with necessary knowledge,
skills, values and attitudes that will enable him/her to plan, start, operate and
manage a personal, group, private or public enterprise. It is also intended to
instil in the trainee the drive necessary to venture into profit making
activities.
GENERAL OBJECTIVES
By the end of this module unit, the trainee should be able to;-
a) appreciate the importance of entrepreneurship.
b) acquire entrepreneurial competencies necessary for planning, starting and
managing a business
c) demonstrate positive attitude towards self employment
d) portray a desire to venture into business
e) identify viable business opportunities
f) demonstrate entrepreneurial behaviour in planning, starting and
managing a business enterprise
g) demonstrate creativity and innovation in their day to day business
activities
h) appreciate the role of business planning
i) appreciate the emerging issues and trends related to the business
environment.
5
1.0 INTRODUCTION TO ENTREPRENEURSHIP
1.1 Introduction
Small scale enterprises are very important because of the role they
play in the development of the Kenyan economy. Small enterprises
create many jobs, provide a variety of goods and services, contribute
a lot of revenue and promote the use of locally available resources.
The people who are engaged in these types of enterprises are called
entrepreneurs.
1.3 Content
Entrepreneurship
It is the process of scanning the environment in order to identify a
business opportunity, gathering resources with an aim of establishing
a profit making enterprise, under conditions of risk.
Entrepreneur
This is a person who is able to identify a business opportunity within
an environment, gather the necessary resources and take reasonable
risk to innovatively start a successful business enterprise. A person
who is able to translate a vision into a real business
Enterprise
A business organisation that provides goods and services; and has
growth potential
Business
Any activity under taken by an individual or organisation to produce
goods and services to earn profit
6
Self employment
Refers to earning one's living directly from one's own business rather
than as an employee of another. A self – employed person is an
individual who operates a business as a sole proprietor or partner in a
partnership.
7
- Tools
- Internet services
- Business training
- Business counseling
- Book-keeping and accounting services
- Marketing assistance
- Networking
1.6 Activities
Identify different entrepreneurial activities within your locality
and explain their benefits to the community.
Identify the contribution of entrepreneurs to a country’s
development.
8
2.0 THE ENTREPRENEUR
2.1 Introduction
Entrepreneurs are people who are able to identify opportunities where
others are unable to.
2.3 Content
9
Starting a business is hard work. Success comes very slowly for
those who are not willing to work hard
iii) Self-confident
Entrepreneurs should have confidence in making decisions and
guiding the enterprise
i) Flexible
Entrepreneurs need to be able to adapt to changing
circumstances such as customer tastes, technology and
competition.
ii) Independent
Persons who own and operate their own businesses are often
looking for freedom to make their own decisions.
iii) Optimistic
Entrepreneurs should have a positive outlook that enables them
to see the potential benefits in negative situations. Entrepreneurs
don’t dwell on negatives but on the positive possibilities in every
situation.
iv) Creative
Entrepreneurs need to be creative to be able to design or make
things differently from others
v) Achievement oriented
Entrepreneurs are highly motivated to achieve. They tend to be
very competitive.
10
Entrepreneur Business person
2.6 Activities
Role play of different business situations in class
Visit a successful entrepreneur and write his/her story
11
3.0 ENTREPRENEURSHIP AND SELF EMPLOYMENT
3.1 Introduction
The entrepreneurship course prepares trainees to start their own
enterprises, empowers them to be self employed and engage in
productive activities. Self employment is a situation where a person
starts and operates a business enterprise.
3.3 Content
Advantages
- Personal satisfaction
Personal satisfaction means one having a feeling of
accomplishment
12
- Independence:
This means freedom from the control of others. One is able to use
one’s knowledge, skills and abilities. Self employed people have
more freedom of action compared to employed people.
- Income
This is the amount of money left after all expenses have been
paid. By being self employed, one is able to determine one’s
income
- Job security
This is the assurance of continued employment and income. One
cannot be laid off, fired or forced to retire
- Status:
This is a person’s social rank or position in society or in an
organisation. There is pride in being an owner/ manager.
Disadvantages
- Possible loss of invested capital
Invested capital refers to the entrepreneurs’ money used in the
enterprise. If a business succeeds the profits are high, if it fails,
the invested capital is lost.
- Uncertain income
There is no guaranteed fixed income.
- Competition
Small businesses are unable to compete favourably with large
enterprises.
13
3.3.4 Requirements of self-employment
It is important for entrepreneurs to know the requirements needed to
go into self-employment. These are: skills, capital, premises,
machinery, equipment and tools
Skills
These are competencies needed to perform a given task
Capital
This is the money needed to start and operate a business. It could be
used to acquire materials, tools and equipment needed for business
operations.
Premises
These are buildings where a business is carried on. The premises can
be rented or owned.
3.6 Activities
Discuss the role the government plays to encourage
entrepreneurship development
Visit various self-employed persons and find out the business
challenges facing them
14
3.7 Suggested questions
1. Explain the meaning of self employment.
2. Explain the importance of self employment to the individual,
community, and nation.
3. Discuss the advantages and disadvantages of self employment.
15
4.0 BUSINESS OPPORTUNITIES
4.1 Introduction
Starting a successful business requires knowledge, skills, abilities and
values. It is therefore important for entrepreneurs to develop viable
business ideas by identifying community needs for products and
services.
4.3 Content
16
4.3.3 Methods of generating business ideas.
1. Personal competencies, skills, talents, hobbies, interests,
commitments, goals, objectives
2. Business factors
- Market demand
- Availability of raw materials
- Management skills
- Unskilled/skilled workers
- Ease of starting a business
- Capital
- Government regulation
- Environmental factors
4.3.5 Assessing the viability of business ideas and translating them into
business opportunities.
Ideas and opportunities need to be screened and assessed for viability
once they have been identified or generated. This is not an easy task
though important because it makes the difference between success
and failure.
The exercise certainly helps in minimising the risks and thus the odds
of failure.
17
Identifying and assessing business opportunities involves
determining risks and rewards/ returns reflecting the following
factors.
3. Industry/market
Is there a need for the product/service? It is also important to
know the size of the mar
4. Management team
Those businesses that require high level of capital injection,
require proper management skills
5. Competition
Check out whether the business has a competitive edge over other
competitors’ e.g. potential constraints and if the industry faces
existing entry barriers
6. Resources
Availability and access of these resources determines whether
certain opportunities can be pursued
7. Environment
This refers to political, economic, geographical, legal and
regulatory and also physical environment within which a business
operates.
18
4.5 Learning Resources
Textbooks
Newspapers
Training manuals
Role models
4.6 Activity
The trainees to come up with various business opportunities and
assess each for viability
19
5.0 CREATIVITY AND INNOVATION
5.1 Introduction
Since customers’ tastes and needs are continually changing, the
entrepreneurs must think of new ideas and better methods of running
their businesses in order to satisfy the customer.
5.3 Content
Creativity
Creativity is the ability to bring something new into existence
Innovation
It is the ability to do existing things in a new way. Having a new use
for old things is also innovation
Discovery
It is making known that which has been in existence but whose uses
have not been perceived
Invention
It means bringing something new into existence
21
5.3.4 Barriers to creativity and innovation
Cost of research and development is high
Inability to protect invention through patents
Searching for the one right answer
Blindly following ‘the rules’
Being over specialized
Fearing to look foolish
Fearing mistakes and failure
Believing that you are not creative
Viewing play as frivolous
Focusing on being logical
22
5.6 Activity
The trainees, in groups to draw a chair and compare the features
and uniqueness of each group’s chair
23
6.0 STARTING A BUSINESS ENTERPRISE
6.1 Introduction
When starting a business the entrepreneur must comply with certain
requirements and regulations.
6.3 Content
24
(iv) Large enterprise
A large enterprise is one that employs more than 100 people.
Inadequate financing
Inadequate financing for both start up and operations may also
lead to business failure.
25
- personal financing
- start up finance
- operating finance
The final price must include direct and indirect costs plus the
profit margin
Incompetent employees
If the employees lack the pre-requisite qualification and skills,
they cannot be productive and efficient. This may lead to business
failure.
Neglecting customers
Neglecting your customers is business suicide. The customer is
the king of the business without customers there is no business.
To avoid this, the entrepreneur must make every effort to be in
touch with his or her customers, to ensure they are satisfied.
Employees should also be taught to treat customers with the
respect they deserve
26
Ignoring the competition ignored the competition to their
detriment.
The market has become so competitive that every entrepreneur
must watch what the competitors are doing and develop strategies
to counteract the competition
6.6 Activities
Identify the different types of business enterprises within the
locality
Make use of available resource services within the locality
Find out the business support services available in your locality
27
enterprise.
3. Explain factors to consider when starting a business
4. Outline the support services available for small enterprises.
28
7.0 MANAGING A BUSINESS ENTERPRISE
7.1 Introduction
Any business large or small must apply managerial skills in order to
come up with decisions that are practical. These decisions involve the
utilisation of business resources so as to achieve organisational goals.
7.3 Content
Planning
It means deciding in advance what actions to take, when and how
to take them.
29
Planning is necessary for committing and allocating the
organization’s limited resources towards achieving its objectives
in the best manner possible.
Organizing
It refers to the formal grouping of people and activities in a
manner that facilitates achievement of objectives
It refers to activities involved in grouping jobs for employees
within the business.
It involves arranging employees into small departments to
carry out business activities. This in return helps to achieve
business goals because it is not possible for an individual to
achieve alone. It answers questions such as: - Who reports to
whom? How are tasks related together? Who is responsible for
the completion of tasks and who coordinates this group of
people?
Leading
Leading is influencing other people’s activities to achieve
business goals. It involves influencing employees to get
committed to business activities and goals.
A leader is always trying to make creative and innovative
decisions that help cope
With continuously changing markets, technology and
competing environments.
The leader therefore encourages the people’s hearts and spirit
to move in the same direction, achieving business goals.
Controlling
Controlling refers to those activities that a business employs to
ensure that it achieves its goals. It involves gathering and
interpreting
30
information about work performance and taking corrective
action where necessary
Controlling also means checking the progress of the plans and
correcting deviations that may occur along the way
Controls may be used to measure physical quantities such as
volume of work produced, amount of raw materials consumed
per hour e.t.c
It also measures monetary results like value of sales, capital
expenditure and return on investment.
31
7.4 Emerging issues and trends
Technological advancement by allowing managers to manage
in the comfort of their homes or mobile offices.
Firm flexibility where the organisation structure is flatter
giving the employees room to make decisions.
7.6 Activity
Select a business enterprise within your locality and highlight
some appropriate and inappropriate management practice by
the enterprise.
32
8.0 MARKETING
8.1 Introduction
Marketing is an important aspect of business management. It is
through marketing that a business creates awareness about its
products.
This sub-module unit will deal with definition of the terms market
and marketing, components of marketing and methods of gathering
market information
8.3 Content
8.3.1 Definition
A market is a place where goods are sold and brought.
A market is a place where sellers exhibit or show their goods for the
buyers to see and purchase/ buy
Product
It means the ‘goods and service’ combination that the company offers
to the target market.
Place/ Distribution
The actual location or where the product is to be sold or the premises
is located.
33
It includes the activities that make the product available to target
consumers.
Price
This is the unit value attached to the product
It also refers to the amount of money that customers have to pay to
obtain the product
Promotion
This is the process of letting buyers know about the product, how it is
made, its benefits, cost, and quality among others.
MARKETING MIX
PLACE
PRODUCTS Channels
Product variety Coverage
Quality Assortments
Design Locations
Features Inventory
Brand name Transport PROMOTION
Packaging
Advertising
Sizes
Personal selling
Services
Sales promotion
Warranties
Publicity
PRICE
List price
Discounts
Allowances
Payment
period
Credit terms
TARGET MARKET
34
TARGET MARKET
8.3.3 Ways of gathering market information
Market information could be gathered through:
Asking customers
Reading relevant materials e.g. business pamphlets
Getting information from chamber of commerce
Exhibitions/ shows
Listening to people talk
8.6 Activities
Choose a product and explain how to market it based on the 4Ps
Discuss the marketing styles used by local entrepreneurs
35
9.0 FINANCIAL MANAGEMENT
9.1 Introduction
Financial management is a critical part in any business enterprise.
Financial management is closely related to the use of other resources.
For example, lack of control in purchasing results in inefficient use of
physical resources, perhaps by not having the right raw materials at
hand when needed, meaning that the business’ financial resources
will not have been used properly.
By the end of the sub-module unit, the trainees should be able to:
a) define the terms:
i) financial management
ii) business finance
b) identify types of business finance
c) identify sources of business finance
d) explain factors to consider when selecting a source of finance
e) set up and maintain proper business records
f) interpret finance records and make appropriate business decisions
9.3 Content
Financial management:
This is the process of controlling the financial resources within a
business enterprise. To achieve this objective, the entrepreneur must
come up with formal plans called budgets and cash flow statements.
Business Finance:
The monetary resources available to the business enterprise, that is at
the disposal of the business organisation.
36
9.3.2 Types of business finance
This will range from personal savings, grants to borrowed funds.
These funds will get the business started and keep it running
smoothly. These funds might not be enough and the entrepreneur
will need to look elsewhere for other sources for additional financing.
Advantages:
(i) May avail (give) the entrepreneur funds without many (any)
conditions
(ii) The funds may carry little or no risk to the business
(iii) Re-payment period may not be fixed
(iv) Can be supplemented by other sources, therefore creating a
possibility of more capital
(v) Family/friends may give ideas on how to manage the business
37
Disadvantages:
(i) They might feel that they own part of the business and
(interfere) in its management
(ii) They might claim part of the profits
(iii) In case of default, enmity may creep within the
family/business
(iv) Jealousy/ enmity may creep in if the business prospers
Joint ventures
This is where two or more entrepreneurs come together to start a
business by putting capital together. Joint ventures could apply the
same operating principles as partnerships which are discussed
elsewhere in this manual.
38
Advantages of this fund are:
- Available or accessible to all youths aged between 18 – 36 years
of age.
- Demand no security or collateral.
- Minimal interest rates.
Disadvantages:
- High competition.
- Tedious due to long bureaucracy.
- May involve political patronage.
- Restricted amounts.
- There is an age barrier
Disadvantages:
- Demands collateral in some cases larger than the amount
borrowed
- High interest rates over a single period of time
- Borrowing restricted in ability to repay
- Some loan charges are hidden
- Some loan conditions are ambiguous
39
They lead to groups as well as to individual entrepreneurs. Some of
these organizations discriminate, for example KWFT will lend to
women only, while PLAN International identifies the most needy.
Advantages of these institutions are:
- Available at grass root level.
- Flexible lending rates
- Collateral may not involve physical property.
- May offer managerial and marketing links
- They extend the funding to the most needy.
Disadvantages:
- May not operate in all regions of the country
- May limit the entrepreneur to operate as a group
- Some of these institutions may restrict their lending to
women/men only. Discriminate their lending principles i.e. to
gender, orphans
- Funds lent may be insufficient
- Rules/ regulations of getting funds are rigid
9.3.3 Factors to consider when selecting a source of finance
An entrepreneur is meant to gather scarce resources and then to
organize them by exploiting opportunities in the market in an
innovative way with an ultimate goal of profit making
a) Purpose
The reason for borrowing the money e.g.
For the purchase of fixed assets/non current assets i.e.
machinery, land, furniture among others
To meet day to day transactional purposes as the working
capital (cash) circulating in the business.
b) Risk
Small businesses are risky because they may not be able to
pay their debts. Financiers always provide a risk premium to
cater for the allowance of default.
c) Debt control
The higher the debt, the higher the possibility from outside
control. An entrepreneur can control debt outsides by
40
avoiding or minimizing much debt by using savings and
reserves.
d) Collateral
This is the property or asset against which finance is obtained. It
can be sold in case the borrower is unable to repay the loan e.g.
land, buildings, machinery, motor vehicles among others.
f) Weather/economic conditions
The entrepreneur should realize that the weather/ economic
situation can affect borrowing as well as repayment of the loan
e.g. the inflation rate
Cost of Capital
The entrepreneur should take the loan where cheapest
g) Government policies
The government may regulate the rates volume of credit to the
small businesses. The small enterprise sector has remained at 4%
of the entire volume of credit.
9.3.4 Business Records
It is very necessary for the entrepreneur to maintain effective control
of the business. Records are also important for tax purposes. The
entrepreneur should be comfortable and be able to understand what is
going on in the business.
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(i) Purchase journal.
This is a diary where all stock bought on credit is recorded on
a daily basis. It has three columns which include the date,
detail, and amount.
The date column records the date when the goods were
purchased.
The details column records the person or organization that
sold the goods on credit while the amounts column records
the value of goods purchased.
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Financial decision revolve around buying goods, paying for those
goods when sales are made and expenses involved in operating the
business. When profits are low, the business owner has to evaluate
his/her purchasing principles, determines why sales are not
covering the profits, and check his marketing strategies, to
determine at what stage the business is losing money. It is
therefore in order for the business owner (entrepreneur) to assess
each sector of the business on its own.
i) Purchasing
- Open a diary of all major sellers of the products/services
dealt in
- This diary should contain a price list.
- Compare the prices and determine from which seller to
purchase from
- Decide which is a better option getting goods on credit or
cash payment
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If these expenses exceed the gross profit, then the business is
operating at a loss. The business owner must come up with a
trading profit and loss account prepared in manner explained
below.
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9.4 Emerging issues and trends
Changes in global economic trends: the global economic
recessions/problems in the international financial markets will
affect the local economic climate through increased interest rates.
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10.0 BUSINESS PLAN
10.1 Introduction
This is a statement justifying the business and gives a step-by-step
explanation of how the business will achieve its goals. It acts as a
guide and reference document in regards to decision making and
utilisation of the business resources.
10.3 Content
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The following are the components of a business plan:
a) Introductory page
It briefly identifies the address and name of the business, its
owner(s), nature of the business, amount of financing required
and profit potential.
b) Executive summary
Contains a three to four page summary of the main contents of the
business plan. It is prepared after the entire plan is written. It
includes business description, target market, competitive
advantage, management team, financial plan, among others.
c) Business description
This section describes the nature of the business and what the
entrepreneur hopes to accomplish with that business.
Example of information contained includes:-
Name of the business.
Location.
Major activity of the business.
Major customers.
Amount to be involved.
Growth plan
d) Marketing plan
This describes how the product(s) or service(s) will be priced,
distributed, and promoted.
Specific forecasts for product(s) or service(s) are indicated in
order to project profitability of the venture.
The following information is contained in the market plan
Potential customers
This section describes the potential customers and how the
business plan attracts and holds them.
Competition
This section describes the names of key competitors and where
they are located, comparison of the goods/services with those of
the competitors, the strengths and weaknesses of the competitors
and how the business plan will capitalize on their weaknesses.
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Pricing
This section deals with methods of calculating the selling price
and factors influencing the price. It also touches on credit terms
proposed, discounts to be allowed and any after sale services to
be offered.
Sales tactics
This section deals with the methods of selling the products. This
could either be direct selling or indirect selling. The method of
recruitment and retention of the sales force and agents is also
covered here.
Distribution
This section deals with channels to be utilized, the distribution
cost, anticipated distribution problems and how to overcome such
problems.
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- If the venture is a retail store service or other type of a
business this section would be titled operational plan. The
entrepreneur needs to describe the chronological steps in
completing a business transaction. E.g. retail shop would need
to describe the process of purchasing merchandise, how the
merchandise will be stored and presented for sale, and the
control system for inventory.
g) Financial plan
This section deals with several aspects of financing needs and
application of funds. There are several financial plans which
include the following:-
Pre-operation plan
It shows costs incurred before the business starts operations
e.g. Market research, equipment, photocopying, transport
costs, installations, among others.
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Profitability calculation
This shows the relationship of profit and sales and
investment. We use figures like return on investment, gross
profit percentages.
NB: No matter how good the business plan is, it will be of little
use if the person you intend it for does not read it. The appearance
of the report presents the readers with a first impression that
should be positive.
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Micro enterprises normally do not need a business plan. But sometimes it
may be helpful for financing and business planning. Business plans for micro
enterprise are rather rudimentary and adapted to the very limited accounting
and management capacity of micro enterprises.
Business plans for small enterprises are more detailed than micro
business plans but also based on a limited capacity in accounting, cost
calculation and financial projection of the small business owners.
Business Plan
Personal Data
Educational qualification
..................................................................................................
Special
training ...................................................................................................
.
Work
experience ..............................................................................................
......
1. Business Profile
Type of the plan/work/business
.................................................................................................................
.................................................................................................................
................................................................................................................
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(location, size,
facilities) .................................................................................................
...............
................................................................................................................
...............................................................................................................
2. Production Plan
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2.4 Utilities / Infrastructure
No Item Annual Total Maintenance
. Requirement Annual
Costs
1 Electricity
2 Gas
3 Water
4 Rent
5 Other
Total:
2.5 Labour
No Particulars No. of Staff Annual Further Training
. Wages/ required
Salaries
1 Skilled
2 Semi-skilled
3 Unskilled
4 Owner’s
salary
5
Total:
Total:
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3. Market Study
Competitors
No. Competitor Main Products Price per Unit
List of Suppliers
Suppliers Products/ Ranking of price -
Equipment/ performance
Working materials
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4. Cost Calculation
5. Financing
Financing
No. Item Value Remarks
Own funds
Loan for fixed capital items
Working capital loan
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Other
Total
Gross Sales
= Net Sales =
- Direct material -
- Direct labour -
- Overhead -
= Gross Profit =
- Salaries -
- Telephone -
- Water -
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- Electricity -
- Rentals -
- Others -
= Operating Profit =
Signature
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Instruction to the Business Plan (See format/guide above)
Business plan for micro and small enterprises is similar to the business plan
for start-ups. Difference is that the small business plan is based on existing
experiences of previous production periods.
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how their product/services differ from yours, their pricing and advertising
techniques. The supply market should also be analysed. Identify the main
suppliers for your equipments and raw materials, make price and quality
comparison and a final ranking of price and performance of suppliers.
Returns and allowances: stands for the value of damaged goods that
are returned by customers to the business enterprise for which the
business replaces the damaged goods with new. It also considers
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payments made as sales commissions, discounts, etc., which again
are deducted from Gross Sales to result in Net Sales.
Costs of goods sold: stands for the costs involved with regard to
direct labour, direct material and factory overhead costs which are
deducted from Net Sales to arrive at Gross Profit: Direct material:
stands for those material costs directly accrued in the production
process, such as raw material. Direct labour: refers to costs of all
labour inputs directly used in the production of goods/services of a
given enterprise. Often direct labour costs are measured on unit rates
and costs of daily labour. Overhead costs: stands for those costs
incurred, but which are not directly related to the production process.
E.g. depreciation of machinery or equipment, shade rent, etc.
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Trainers manual
10.6 Activity
Fill the business plan template provided.
Let your colleagues go through it before presenting it to your
instructor for guidance.
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11.0 INFORMATION COMMUNICATION TECHNOLOGY IN A
SMALL BUSINESS
11.1 Introduction
Like all businesses, a small business needs information, not just data.
Data is un-organised facts. Information is data that is relevant for a
specific purpose.
A small business requires information on new products, technological
changes and competitors to be able to cope.
The information must be accurate, timely, complete and relevant to
meet the demands of today’s business environment.
11.3 Content
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reduced work force/ human labour
Radio
(i) This is a very effective way to advertise a business
(ii) it is quite inexpensive and can reach a wide audience
(iii) Some communities have local radio service stations and the
small business may use this service to advertise its products or
services where the entrepreneur may be interviewed during a
programme. Examples of such radio service stations are; Inooro
FM, Murembe FM and Ramogi FM.
Television
A small business may use the television as a tool for sourcing
technological information, new products/services, market trends and
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general information that will assist the entrepreneur to run his
business.
Print Media
Examples of such are; newspapers, advertising papers/magazines and
business directories
a) Newspapers e.g. the local dailies(The Nation) which the business
enterprise can use to :
advertise their products/services
get information on market trends
access information on new technology, new products/services
access information on political and economic trends in the
country
b) Advertising Magazines/Papers/Journals/Business directories
These are useful tools for advertising products/services/ location
of the business enterprise
The Computer
This is one of the modern ways of communicating and advertising in
use. It can be used in the following ways;
Word processing – writing letters or receipts
Storing information – financial data, customers addresses,
suppliers addresses
Keeping track of records – purchases and sales
Reminder messages – products or service delivery dates
Generating advertising leaflets, posters or flyers
Generating financial statements
E-business – this is publicizing the business through the Internet
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11.3.5 Challenges of using ICT in a small businesses
Expensive i.e. high costs incurred in buying ICT tools/equipment
and maintenance.
Technology may fail or keep on changing
Sources of power (e.g. electricity)
11.6 Activities
1. Discuss how available ICT can be used in a small business
appropriately.
2. Visit a small business which uses ICT equipment/tools and
discuss how it contributes to the business’ performance.
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