Professional Documents
Culture Documents
BP A2 WB + Key
BP A2 WB + Key
52
Writing Unit 3 Writing
1 1 b 2 a 3 d 4 c
Vocabulary
1 1 a big thank you
2 1 In response to your enquiry,
1 1 opened 2 started
2 but we had some problems
delivery is free of charge. 3 Our sales were €26,000
3 produced 4 expanded 4 but we grew to twenty
2 Please find attached a list of
5 hired 6 launched 5 We need to build strong
prices. / Please find a list of
7 moved 8 created relationships
prices attached.
3 Please contact us if you 2 1 moved 2 started 6 we won five new customers
have any questions. 3 opened 4 created outside London
4 There are two ways you can 5 hired 6 expanded 7 but we need to spend more
return your order. 7 produced 8 launched next year
5 You can go to one of our 3 1 Dear employees 8 it was a good year
stores. 2 To all staff 2 1 Yes 2 No 3 Yes
6 We can also collect the 3 Thank you for your help 4 Yes 5 No 6 No
goods from your home 4 We appreciate your 3 (Suggested answer)
address. cooperation
Dear Team,
3 1 exchange 2 change 5 Please do the following
First, a big thank you for all
3 Delivery 4 your 6 Please follow these
instructions your work last year. We hit our
5 is 6 click
7 Best wishes sales target of €600,000 and
7 form 8 contact
8 Regards grew our UK retail business
4 (Suggested answer) from two to four shops. We
Dear Ms Moreno,
4 1 staff 2 please
spent €9,500 on advertising
3 appreciate 4 wishes
Thank you for your enquiry. and as a result, won nine new
We are sorry you are not Grammar customers, so we want to
spend more on advertising
happy with your order. There 1 1 f 2 d 3 g 4 h 5 b 6 e
next year.
are two ways you can return 7 c 8 a
your order. You can return it But we made some mistakes.
to any of our stores or we can
2 1 What did the company
Our online business didn’t
produce?
collect the order from your hit its target because we had
2 Where did the manager
home address. problems with the online
move to?
You have thirty days to return shop. We need to spend some
3 When did she launch her
the order. Please find attached money on a new online shop.
café?
a list of our store addresses. We also didn’t grow our
4 Who created our new
export business. We need to
Please contact us if you have products?
hire some more sales reps to
any questions. 3 1 made 2 had work in Europe so we can hit
Regards, 3 hit 4 won our export targets next year.
Customer Services 5 built 6 grew
We need to make some
7 bought 8 spent
improvements, but it was a
Functional language 4 1 didn’t launch 2 didn’t grow very good second year. Well
1 1 Can the builders come at the 3 didn’t hire 4 didn’t hit done, team!
weekend? 5 didn’t build 6 didn’t spend
Regards,
2 How many chefs are there?
3 How about coming before Reading
Functional language
people arrive in the office? 1 1 the Office Manager
1 1 How did it go, generally?
4 Can the cleaners wash 2 (new) computers
2 What went well,
dishes? 3 (new) desks and (office)
in particular?
5 How much time do the chairs
3 What didn’t go well?
engineers need? 4 on Thursday (next week)
4 What was the problem?
6 Do you provide equipment? 5 after 2 p.m.
5 Why did this happen?
7 Does the price include 2 1 F 2 T 3 T 4 F 5 F 6 T 6 What did you do?
materials? 7 F 8 T 7 What happened?
8 When can your team start?
3 1 Please start work at 9 a.m. 8 What was your experience?
2 a 6 b 3 c 8 d 1 e 7 f 2 2 Don’t come to the office at 9 What do we need to
g 5 h 4 the weekend. change?
3 1 What, do 2 How, there 3 Please don’t eat at your 2 a improve b mistakes
3 many, need 4 time, come desk. c deadline d made
5 Is, place 4 Please don’t drive to work. e problem
6 about, weekend 5 Don’t bring large bags to f didn’t communicate
work. g well
6 Please remove any mugs
from your desk.
3 a 9 b 4 c 2 d 6 e 3
f 5 g 1 not used: 7, 8
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Answer key
54
4 How are they going to Informal text message 3 1 There’s a problem with
travel to the exhibition? Hello everyone the phone I ordered. C
They are going to travel to Do you want to join me for 2 I’m very sorry about the
the exhibition by train. a drink after work? It’s my mistake. CSA
They aren’t going to travel birthday. 3 The cameras aren’t
by bus.
4 (Suggested answers) working. C
3 1 A: Do you want to join us for
Formal email
4 We’ll change those for
coffee? you. CSA
Thank you very much for the
B: Yes! Sounds good. 5 Can I just check your
invitation. I am very sorry but
2 A: Would you like to meet delivery address? CSA
I cannot join you, because
for lunch? 6 Is there anything you
I have an early flight that
B: I am very sorry, but I can do about it? C
evening. I look forward to
cannot meet today. 7 Can I help you with
meeting you on Monday.
3 A: Would you like to anything else? CSA
Informal text message
visit the offices this
Yes, thanks. I’ll be there.
4 1 can 2 with
afternoon? 3 hear 4 Can
B: Thank you very much Where do you want to go?
5 will 6 take
for the invitation, but What time?
7 need 8 ’ll talk
I am not available this
Functional language
afternoon. Grammar
4 A: Do you want to meet the 1 1 What do you think of our
1 1 will 2 might
reps for a coffee? new office?
3 might 4 won’t
B: Thanks! I’d love to. 2 I think the new exhibition
5 will 6 might not
hall is excellent.
4 1 Would 2 Do 3 would
3 Did you enjoy the
7 won’t
4 I’d 5 would 6 want
presentation this morning? 2 1 I don’t think we will drink
7 I’d 8 Do water from plastic bottles.
4 What do you think of the
2 Supermarkets won’t sell
Listening city centre?
5 Do you like the local goods in plastic packaging.
1 1 Joanna Danek 2 Farmek
cuisine? 3 Robots might clean our
3 Wednesday 14th March houses and offices.
6 I like some of the
4 0040 25 436 59 90 4 I think we will reduce
presentations.
2 1, 2, 3, 6, 7
2 a 4 b 6 c 2 d 5 e 1 f 3
pollution in our cities.
3 1 T 2 T 3 F 4 F 5 T 6 F
3 1 think 2 there
5 Many people might not
7 T 8 F learn to drive.
3 you 4 bit 6 There might be a lot of
4A 1 called 5 agree 6 hear driverless cars on the roads.
2 calling 7 enjoy 8 was
3 many 9 right 10 but
3 1 is sold 2 is produced
4 send 3 is grown 4 produce
11 it’s
5 I’ll send 5 is used 6 use
6 we’ll have Unit 6 4 1 is grown
7 need 2 are produced
8 won’t forget Vocabulary 3 are paid
4B 1 B 2 J 3 B 4 B 5 J 6 J 1 4 are designed, (are) made
7 B 8 J D F M J R Z X Q W R J K E
5 is made 6 is sold
A G I O P P B E V K L E U 7 is produced 8 are delivered
Writing R E C Y C L E Y O U I L W
1 1 d 2 b 3 a 4 c S D R E M A C H I N E S O
Listening
2 1 free 2 would
A Z E A D S U T X M I O F 1 1 b 2 b 3 c 4 a 5 c 6 b
3 Sorry 4 be
D C N D I T Q P W E R U I
2 a 8 b 3 c 1 d 10 e 2
U I E N V I R O N M E N T
5 plans 6 join f 7 g 4 h 9 i 6 j 5
K O R B C C D L V I F O L
3 (Suggested answers) M I G E X Q Y L Y T F K P 3 C
T K Y D C X V U X T K I X
Formal email
Y H I E L E C T R I C G R
Would you like to join us for
W A S R I O P I L O P M U
dinner after our meeting on
V Y U O P E R O G H U B Y
Monday? There is a very nice
G Y W T E C H N O L O G Y
Thai restaurant near the office.
I look forward to seeing you 2 1 environment, recycle
on Monday. 2 plastic
Kind regards 3 energy, electric
4 pollution
5 technology
6 machines
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Answer key
1 1 how many jackets is more secure than the old Dear Maria,
2 We’d like one. Please find attached the
3 do you want 6 This tablet is cheaper than results of a magazine report
4 can we talk about price now Harry’s tablet. on internet providers.
5 the price is 7 These laptops are slower It compared three companies
6 a lower price than the old ones. and YesBroadband is the best.
7 How about 8 The battery life is shorter on
Here is a summary of the
8 can’t agree to that this model than that one.
findings:
9 that’s right 3 1 the most expensive
Strengths
10 on signature 2 the most uncomfortable
YesBroadband offers:
11 I’m sorry, but 3 the highest
– the best value for money.
12 I think that’s 4 the best
– the most reliable service.
2 a It might be early September. 5 the easiest
– the fastest broadband speed.
b We’ll pay by bank transfer. 6 the biggest
Areas for improvement
c When can you deliver the 4 1 the best
YesBroadband could:
order? 2 the easiest
– improve their customer
d Is there a discount for later 3 the biggest
service.
deliveries? 4 the most expensive /
e Can you deliver them in the best If you have any questions,
August? 5 the most uncomfortable please let me know.
f Does delivery usually take 6 the highest Kind regards,
six weeks?
3 1 c 2 e 3 f 4 d 5 a 6 b
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Functional language 4 1 d 3 (Suggested answer)
1 a 2 b 6 c 4 d 1 e 5 f 3 2 f
Full name Anna Thompson
2 1 with 2 biggest
3 b
4 e Job title Sales Manager
3 based 4 provide
5 a Location Nottingham, UK
5 move onto 6 about
6 c
7 can 8 We’ll Skills summary
3 1 good morning 2 aim of Reading and listening Analytical, motivated and hard-
3 First 4 Then 1 1 She’s the Marketing Director working Sales Manager. I have
5 ’ll explain 6 Finally for Coco Care Cosmetics. good communication skills and I
7 let’s 2 A new Marketing Manager. am a team worker.
4 1 b 2 a 3 e 4 d 5 c 3 He’s going to write a job I have organised sales
advertisement to go on the conferences and have managed
Unit 8 website and then choose large teams.
the best candidates to I speak English and German.
Vocabulary interview.
I have worked in Europe and the
1 1 IT skills 2 1 Agnes 2 Miranda USA.
2 organised 3 Luca
3 analytical Current job
4 communication
3 1 communication Sales Manager Europe and USA
2 three 3 marketing
5 team worker WWF Windows, Nottingham, UK
4 Italian 5 language
6 language October 2018–present date
6 (a) business 7 Six
7 hard-working I am responsible for a sales team
8 Twelve 9 experienced
8 motivated of fifteeen Sales Reps selling in
10 clothing / clothes
2 1 g 2 d 3 f 4 a 5 h 6 c 11 twelve 12 basic Europe and the USA.
7 e 8 b Past positions
3 1 vacancy Writing Sales Rep, Original Timber
2 advertisement 1 1 have designed Windows, Inc.
3 choose 4 degree 2 have 3 skills Cambridge, UK
5 qualification 4 am responsible January 2016–September 2018
6 Essential 7 candidates 5 manage 6 have worked
I was part of a team of five
8 skills 9 useful 7 was responsible
Sales Reps selling in the UK
8 trained
Grammar and Europe. I travelled all over
2 1 He lives in (Lille,) France.
1 2 Has Lisa worked in the 2 He’s a Web Designer.
Europe, gave presentations and
Berlin branch? wrote reports.
3 He’s hard-working,
No, she hasn’t. Education
organised, motivated and
3 Have Paul and Denis given BA (Hons) Business Studies
has good communication
sales presentations? Arlen University
skills.
No, they haven’t. 2012–2015
4 He’s designed websites.
4 Have you solved many 5 Computer Science.
problems in your job? Functional language
Yes, I have. 1 1 Can you tell me about your
2 2 haven’t worked qualifications?
3 has / ‘s studied 2 What are your main
4 has / ‘s written strengths?
5 have / ‘ve managed 3 How have you helped to
6 hasn’t travelled create a good team spirit?
3 1 has given, gave
4 Have you ever organised a
conference?
2 has never had
5 Have you ever had
3 I went
problems with difficult
4 have worked, was
team members?
5 has visited
6 We opened 2 a there, 5 b hard, 2
c organised, 4 d degree, 1
e meetings, 3
3 1 work 2 started
3 became 4 moved
5 have
4 1 excellent communication
skills
2 good at communicating
3 always said ‘Well done!’
4 done a lot of staff training
5 there has been conflict
6 I’ve learnt
57
Answer key
58
Unit 7
7.2 /əʊ/ and /aʊ/
1A /əʊ/ go, load, old, slow, soap
/aʊ/ down, found, house, now,
out
2A 1 ✓ /ləʊ/, /snəʊ/
2 – /ʃəʊ/, /haʊ/
3 – /əʊn/, /taʊn/
4 – /grəʊn/, /braʊn/
5 ✓ /ˈfɒləʊ/, /təˈmɒrəʊ/
6 ✓ /ˈjeləʊ/, /ˈwɪndəʊ/
3 1 mobile 2 sold
3 over 4 about
Unit 8
The vowel /ɒ/. The letter
‘o’ as /ɒ/, /əʊ/ and /ʌ/.
1A 1 what, top, quality
2 soft, job
3 solve, problems
4 operate, clock
5 wants, because, positive
2A /ɒ/ got, long, model, sorry
/əʊ/ go, kilo, photo, sold
/ʌ/ another, love, month, worry
3A 1 ✓ /kɒst/, /lɒst/
2 ✓ /dʌn/, /wʌn/
3 ✓ /dəʊnt/, /əʊld/
4 – /gɒn/, /fəʊn/
5 ✓ /ˈnɒlɪdʒ/, /ˈkɒlɪdʒ/
6 – /lɒt/, /wəʊnt/
7 ✓ /məʊst/, /pəʊst/
8 – /ˈpəʊlənd/, /ˈhɒlənd/
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