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OJT_Narrative_Garcia Z..
OJT_Narrative_Garcia Z..
CORPORATION
Narrative Report
Submitted to the Faculty of the
Department of Business Management
Cavite State University
Imus City, Cavite
i
Republic of the Philippines
CAVITE STATE UNIVERSITY
Imus Campus
Cavite Civic Center Palico IV, City of Imus, Cavite 4103
🕿🖷 (046) 471-66-07 / 436-6584
www.cvsu.edu.ph
APPROVAL SHEET
APPROVED:
_____________ _________
Date Date
_____________ _____________
Date Date
_____________
Date
ii
BIOGRAPHICAL DATA
Zxilkha Mae Soriano Garcia was born in Tondo Manila on the 1st day
the three children of Rhea S. Garcia and Michael A. Garcia and she has a
Craig St, Sampaloc, Manila, finished her Junior High School in Bacoor
National High School Molino - Main at Molino Rd, Bacoor City, Cavite and
completed her Senior High School as an honor student at St. Jude College
University - Imus Campus at Cavite Civic Center, Palico IV, Imus City,
Cavite
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ACKNOWLEDGEMENT
I would like to express my deepest gratitude and appreciation to the following people
behind my successful journey of being an on-the-job trainee.
First and foremost, to our Almighty God for his unconditional love and for all the
blessings he is showering upon her each day of her life. With love and gratitude, she thanked
him for guiding her during her training and for making this On-the-Job Training a possible
one. For the provision and wisdom, he has bestowed upon her for keeping her and her loved
ones always safe, for giving her enough knowledge and ability to perform each task that was
assigned to her and for the challenges he has given to her that made her stronger than ever.
She thanked him for his comfort during the times that she was about to give up. By his
grace, she was able to finish this training without any conflict.
To her parents, for their unending love and support, for providing all her needs
financially and morally, for their patience and understanding during her tiring days that she
can’t help them in the chores, for their never fading advice and for being there for her no
matter what.
To our professor and OJT Facilitator, Jenica Y. Manuel, who gave us instruction and
guidance before and after On-The-Job Training. Thank you for being an exceptional
professor. Your mentorship and support have made a profound impact on my journey and
she is forever grateful for your contributions to her success.
To the Best Trainor, Sheila Marie Dorado, she wanted to express her deepest gratitude
for your guidance and support during her on-the-job training. Your dedication to helping her
to learn and grow in her role has been invaluable and She truly grateful for the opportunity
to work under your supervision. Your leadership and expertise have not only shaped her
professional growth but have also instilled in her a sense of inspiration and motivation. Your
belief in her abilities has boosted her confidence and pushed her to exceed own
expectations. Thank you for being an exceptional supervisor and mentor. Your guidance and
support have made a significant impact on her career development and she is truly grateful
for the experience of working under your leadership.
To the Philippian Marketing Corporation family, she is sincerely thankful for the
knowledge, skills and experiences she has gained during this period. Throughout her
training, the Philippian Marketing Corporation has provided her with a nurturing and
pleasant environment for learning and growth. Thank you once again for the incredible on-
the-job training experience. She is incredibly grateful to have been a part of this organization
and will carry the lessons she has learned with throughout her training.
To Co' trainees, Chrislyn, Jacquelyn, Danica, and Dafny, she is grateful for the
friendships that have blossomed during their training. The laughter, the moments of sharing
and even the occasional setbacks have brought us closer together. Their presence has made
the training period not only educational but also enjoyable and fulfilling.
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TABLE OF CONTENTS
Page
TITLE PAGE............................................................................................................. i
APPROVAL SHEET...............................................................................................….ii
BIOGRAPHICAL DATA........................................................................................…. iii
ACKNOWLEDGEMENT.........................................................................................…iv
TABLE OF CONTENTS........................................................................................……vi
LIST OF FIGURES................................................................................................…. vii
LIST OF APPENDICES .......................................................................................…… viii
INTRODUCTION.................................................................................................... 1-3
Objectives of On-The-Job Training..............................................................………… 2
Significance of the On-The-Job Training ....................................................………….2
Time and Place of the On-The-Job Training...............................................…………. 3
THE LINKAGE ESTABLISHMENT.....................................................................……… 4-5
Background................................................................................................…………. 4
Vision and Mission ................................................................…….............….…….... 5
The Company Objectives.......................................................................…………….. 5
Company’s Products and Services ..............................................................…….…. 5
Organizational Structure ............................................................................……….. 5
Core Values ...........................................................................................………....... 5
THE TRAINING AREA............................................................................................. 6-7
Functions and Responsibilities of the Management ..................................……….. 6
Facilities.................................................................................................………....... 6
Tools and Equipment ..............................................................................………..... 7-8
THE TRAINING EXPERIENCE ..........................................................................…….. 9-11
Task Performed ....................................................................................……..…...... 9
Observed Strengths and Weaknesses of the Training Area ...................………...... 9-10
Insights ..................................................................................................……….…... 10
Problems Encountered ....................................................................…..…............ 11
Suggestions for Improvement .............................................................……..…...... 11
SUMMARY............................................................................................................ 12-13
APPENDICES......................................................................................................... 14
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LIST OF FIGURES
Figure Page
1 Location Map ................................................................................................. 3
2 Office Building of Rising Eagle Dynasty Life Insurance Agency ............…....... 3
3 Company Logo ................................................................................…............ 4
4 Organizational Structure....................................................................…......... 5
5 Inside the HR Office.........................................................................…........... 6
6 Onboarding Room......................................................................…................ 7
7 Working Station............................................................................….............. 7
8 Internship Desktop.........................................................................…............ 7
9 Recruitment Flatforms................................................................................... 8
10 Interview applicants and explain the training agreement.......................... 43
11 Assist applicant for assessment................................................................ 43
12 Encode memo violations, NDA, and NCA................................................... 44
13 Checking and encode employees and trainees attendance .................... 44
14 Creating props for the company's team building ..................................... 44
15 Creating props for mother's day. .............................................................. 45
16 Surprising our HR Manager ...................................................................... 46
17 Photos with HR Team..........................................................…................... 46
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LIST OF APPENDICES
Appendix Page
1 Curriculum Vitae..................................................................................... 15
2 Recommendation Letter......................................................................... 16
3 Student Internship Pledge Form............................................................. 18
4 On-The-Job Training Waiver .................................................................. 20
5 Acceptance Letter .................................................................................. 22
6 Location Map ......................................................................................... 23
7 Memorandum of Agreement........................................................…....... 24
8 Certificate of Completion ..............................................................…...... 28
9 Accomplished Evaluation Form .............................................................. 29
10 Daily Time Record................................................................................. 32
11 Learning Journal ................................................................................... 36
12 Photo Documentation.......................................................................... 43
vii
ON-THE-JOB TRAINING EXPERIENCE AT PHILIPPIAN MARKETING
CORPORATION
INTRODUCTION
On the day after graduating Senior High School, there are always these
questions among students about where they can take our lives from being a student
to being something else. After some more time, they tend to get a glimpse of it which
leads them into making a decision on which among the many choices of courses in
different universities would a student take. Within that process of envisioning the
possible future of their preferred careers, there will always be this part where they
imagine themselves working within that workplace doing the stuff and roles that society
perceives it.
Upon entering the first three years within the course the student chooses, they
are given multiple modules and lessons when it comes to their future roles and
responsibilities within the line of work their courses can offer them. This also includes
the possible attitude and solutions among problems that they can use once they face
it in the future. The school also teaches the students on how multiple systems and
processes work within the workplace so that the students would have this clear
knowledge of it, eliminating the possibility that this could surprise them the first moment
they step in a company.
Fourth year is different, since everything within those three years have the
opportunity to be put in practice after all those units and time within lesson by lesson
that the school offers. This is where the On-The-Job Training gives the students a
broader perspective within the reality of their future careers. All those early onset
expectations, roles, and how society has perceived the job, all of it would be set aside
since the students would have this preview or introduction to the reality of what their
jobs really are. On-The-Job training eliminates the possibility that any student would
enter a workplace with a novice state or a person who has no knowledge whatsoever
1
of what is the reality of a worker within a company. OJT is an opportunity rather than
a training, since this gives them a different amount of learning as they experience the
life of a worker in the couple of months that the university permits them to.
On-The-Job Training is aimed for the student trainee to collect new knowledge
and widen their skills within the field of Business Management, this internship is aimed
to:
1. To introduce the workplace, environment, roles and responsibilities of the
student’s future careers before setting afoot within a company.
2. Give the students a preview of how certain processes and systems work within
the job that leads to successful outcomes.
3. How to work within a team of professionals which raises the standards of
company outcome.
4. Provides them the experience of the everyday role that they may play within a
workplace once they graduate after college.
5. To harness and carve the thinking ability and professional attitude of a student
when it comes to facing real-life work situations within the workplace.
2
can apply their knowledge that their universities thought them to expect when it comes
to stepping foot into society as a worker.
3
THE LINKAGE ESTABLISHMENT
Mission
4
To deliver full potential satisfaction and services to all customers. To
transform every employee, helping them reach their maximum potential within the
organization
Vision
To be a multinational E-Commerce Company, making its known as one of the
trusted online selling platforms in the Philippines.
Organizational Structure
Figure 4
Core Values
Integrity, Goal Driven, Excellence, Integrity and God-Seeker
5
THE TRAINING AREA
Facilities
The Philippian Marketing Corporation office is located in Queens Row West,
Molino III, Bacoor City, Cavite.
6
Figure 6: On boarding Room
7
Figure 9: Recruitment Flatforms (Artmeet, Behance, Indeed, Facebook)
8
THE TRAINING EXPERIENCE
Task Performed
Before the on-the-job training (OJT) started, Ms. Sheila Marie Dorado, the HR
Recruiter. She started by giving the new interns at Philippian Marketing Corporation a
quick orientation. During the orientation the laws, rules, and regulations of the company
were discussed, along with the potential workload that will need to be completed over
the training term. The instructions and went over the following task and responsibilities
that the interns will perform.
• Recruitment process including passive hiring, job posting in different platforms such
as indeed, artmeet, behance, facebook and more.
• Assist applicants regarding their assessment, sending interview schedule, answering
inquiry about the job posting etc.
• Filling and organizing employees record 201 and 202 files.
• Encode memo violations, employees record, monitoring sheets etc.
• Encode NDA, NCA, and Contract of employees.
• Timekeeping of employees and trainees
• Compute and release the salary of employees and trainees.
• Help on admin tasks such as sourcing events place and warehouse, create props for
team building, decorating and more.
In the training area, several strengths have been observed among the trainees and
applicants. They actively seek and welcome opinions and suggestions for improving
tasks, the department, and the organization as a whole. Additionally, they demonstrate
a strong commitment to achieving predetermined goals by diligently completing
assigned tasks and respecting organizational rules and regulations. Their punctuality
and willingness to work overtime to ensure task completion reflect their dedication and
reliability. They also benefit from ample space, tools, and equipment to efficiently carry
out assigned tasks. Furthermore, they maintain transparency by openly addressing
observed issues that require attention.
However, there are notable weaknesses that have been identified. Some trainees
and applicants, after attending interviews and undergoing two days of training, do not
return due to distance issues. This absenteeism contributes to manpower shortages
and affects operational continuity. Additionally, some employees have gone AWOL
because they struggled with working overtime without pay until meeting their quota,
9
highlighting challenges in managing workload expectations and retention strategies
within the organization. Addressing these weaknesses will be crucial in optimizing
training effectiveness and maintaining workforce stability.
Insights
In the 600 hours spent at the company, she extensively learned about human
resource management. Her tasks included recruitment activities such as posting jobs,
assisting applicants, answering queries, and sending offers and rejection letters,
among others. This experience underscored the significance of practical experience in
preparing students for their chosen field, highlighting the distinctions from theoretical
learning in college. Furthermore, she was involved in real-world tasks such as
encoding memo violations, recording 201 and 202 files, and managing NDAs, NCAs,
and employee contracts. Through these tasks, she contributed to effective
organizational operations and employee management. Moreover, the experience
provided her with a deeper understanding of teamwork and collaboration as she
worked with colleagues to achieve common goals.
10
Problems Encountered
As the trainee undergoes her training in PMC, she notices some areas that need to
improve in the organization, specifically in the HR Department.
Qualifications. She noticed that there are times that they are having a hard time to
source applicants due to the minor qualification, for example the age limit. They only
accommodate applicants that are 18-30 years old. Aside from that the trainee observes
Lack of human power. Not only in the HR department but also in the other
departments due to the fact that some employees were given 2 or more tasks at a
time, instead of 1 at a time, that affects the ability to differentiate between relevant
information and irrelevant details. The trainee also observes a
Lack of facilities in the organization. Like canteen or pantry as well as more
comfort rooms, though as per the trainer PMC is a startup company still it will be more
pleasant if the organization will add more facilities.
Remove age limit. Removing the age limit or considering adding up the age limit of
the applicants and just focus on the skills, education and experience of the applicants
will be one of the solutions in terms of the age limit problem of the organization.
Hire more applicants. Hiring more people will cut down on the team's overtime
hours to potentially lessen turnover rates and the team's risk of burnout, would also be
a solution in terms of lack of human power.
Add facilities. Giving a space or adding even just a small pantry to the organization
will encourage a culture of health and positivity among the staff members in the
workplace.
11
SUMMARY
She learned the importance of attention to detail and accuracy when managing
employee’s data. She also gained experience in payroll processing and benefits
administration which gave her a comprehensive understanding of the administrative
12
side of human resources. Furthermore, she had the chance to work on special projects
during her internship. These projects ranged from conducting research on HR best
practices to developing training materials for employees. She appreciated the
opportunity to take on these projects as they allowed her to apply the knowledge and
skills in a practical setting. It also helped her to develop problem solving and critical
thinking abilities.
Her HR internship was a valuable experience. It will provide her with a well-
rounded understanding of various HR functions and allow her to work alongside
experienced professionals. She is grateful for the guidance and mentorship she
received during her internship.
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APPENDICES
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APPENDIX 1. Curriculum Vitae
15
APPENDIX 2. Recommendation Letter
16
17
APPENDIX 3. Student Internship Pledge Form
18
19
APPENDIX 4. On-The-Job Training Waiver
20
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APPENDIX 5. Acceptance Letter
22
APPENDIX 6. Location Map
23
APPENDIX 7. Memorandum of Agreement
24
25
26
27
APPENDIX 8. Certificate of Completion
28
APPENDIX 9. Accomplished Evaluation Form
29
30
31
APPENDIX 10. Daily Time Record
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34
35
APPENDIX 11. Learning Journal
LEARNING JOURNAL
36
● Texted applicants’ availability for
interview
● Sourced applicants through
Facebook, Art meet, and
Behance
● Assist applicants for assessment
and discuss training agreement
● Attached DISC in 201 file
● Scheduled applicants for
interview
● Encode memo violations
Week 2: March 18 - 23 ● Helped to find event place for
work assembly
● Confirmed applicants’ availability
time for an interview
● Sort 202 file
● Notify applicants for job hiring
37
● Sent invitation reminder to
applicants
● Encode employees over time
● Job posting
● Punched documents
● Arranged employees 201 file
● Sourced applicants through
Week 4: April 1 - 6 Indeed
● Sent invites for applicants’
interview
● Copy employees’ attendance
● Assist applicants for assessment
● Help admin task (looking for
warehouse)
● Check attendance of employees
● Encode employees’ attendance
● Encode timekeeping of
employees
● Arranged employees 201 file
● Job posting
Week 5: April 8 - 13 ● Sourced through Indeed and
Facebook
● Sent invites for applicants’
interview
● Encode employees over time
● Encode information for audit
● Pull out documents in 201 file
● Sent interview reminder
● Assist applicants for assessment
● Call applicants for interview
● Job posting
● Sourced through Indeed and
Week 6: April 15 - 20 Facebook
● Sent interview reminder
● Assist applicants for assessment
38
● Help in preparation for
onboarding
● Help admin task (sourced
printing for sintra board and flag)
● Help admin task (props for
company team building)
● Answer applicant inquiry regards
with the job hiring
● Assist applicants for assessment
● Help admin task (props for
company team building)
● Job posting (video editor/ graphic
Week 7: April 22 - 27 designer)
● Sourced through Indeed and
Facebook
● Sent interview reminder to
applicant
● Answer applicant inquiry regards
with the job hiring
● Edit acknowledgement receipt
● Job posting (Network associate)
● Assist applicants for assessment
● Help admin task (Hotel for master
class)
● Sourced through Facebook
Week 8: April 29 - May 4 ● Arranged 201 file of new hires
● Encode employees’ attendance
● Helped in warehouse inventory
● Pull out 201 files
● Encode employee’s record
● Encode in monitoring sheets
● Arranged trainees’ salary
● Help admin task (look for bento
cake)
● Copy employees’ attendance
39
● Job posting and sourced through
Facebook (Network Associate
and on call warehouse re packer)
Week 9: May 6 - 11 ● Assist applicants for assessment
● Helped admin task (preparation
for Mother’s Day)
● Answer applicants’ inquiry
regards with the job hiring
● Job posting and sourced through
facebook ( Network Associate,
Warehouse Officer, AMA)
● Helped admin task (Assist in
Week 10: May 14 - 18 warehouse)
● Helped admin task ( Venue for
master class)
● Helped account management
department to validate customers
information ( To know how the
operation works for applicants
questions)
● Helped account management
department to validate customers
information ( To know how the
Week 11: May 20 - 24 operation works for applicants
questions)
40
● Job posting and sourced through
Facebook
Week 12: May 27 - June 1 ● Call applicants
● Assist applicants for assessment
● Helped in warehouse inventory
(Witness)
41
● Prepare the contract of
employees
● Arranged 201 file
● Admin task: Re-stock office
supplies
Week 15: June 18 - 22 ● Prepare the payslip of employees
and trainees
● Timekeeping of employees and
trainees
● Released salary of employees
and trainees
● Assist applicants for assessment
42
APPENDIX 12. Photo Documentation
43
Figure 12: Encode memo violations, NDA, and NCA
44
Figure 14: Creating props for the company's team building
45
Figure 16: Surprising our HR Manager
46