QUESTIONNAIRE

9.question
The objective of this survey is to understand DR. raghunadh senior
manager CCD(café coffeday)
To know the sales in the shops started ,top management wishes to
conduct the reasearch
Answer the following questions based on your choice for the coffe
day

1. what age group people entering into the coffe shop

 Under 18
 18-24
 25-34
 35-44
 45-54
 55 or older

2. Gender(entering into café coffe day)

 Male
 Female
 Non-binary/Third gender
 Prefer not to say

3. How often do you go to the coffe shop?

 Less than once a year
  Once a year
 Twice a year
 More than twice a year

4. How satisfied are you with the variety of coffes available in our
coffe day?
 Very satisfied
 Satisfied
 Neutral
 Dissatisfied
 Very dissatisfied

5. Rate the quality of coffe service you received during your last
visit:
 Excellent
 Good
 Average
 Poor
 Very poor

6. How would you rate the value for money of the coffes you
purchased?
 Excellent
 Good
 Average
  Poor
 Very poor

7. How likely are you to recommend our coffe shop to a friend or

family member?
 Extremely likely
 Very likely
 Somewhat likely
 Not so likely
 Not at all likely
8.Are you happy with our café coffe shop ?
 Yes
 No

9. which item do you like more ?

 Capichino
 Black coffe
 Green coffe
 Cold coffe
 Others

10.Satisfied with your coffe?

 Strongly agreed
 Agree
  Neither agree nor disagree
 Disagree
 Strongly disagree

10.The data entry for the 10 recoreds of the question 9

SECTION -C
DATA ANALYSIS AND THE REPORT
“FOR CAFÉ COFFE DAY”

Data Analysis
Question – Wise Analysis
1. what age group people entering into the coffe shop
 Under 18
 18-24
 25-34
 35-44
  45-54
 55 or older

2 2 2 2
Under
18 2
1 1
18-24 2
25-34 1
35-44 2 Under 18 18-24 25-34 35-44 45-54 55-older

45-54 2
55-
older 1

2. Gender(entering into café coffe day)

 Male
 Female
 Non-binary/Third gender
 Prefer not to say

• Male 7
•Female 3
•Non-binary/
Third gender 0
•Prefer not to
say 0
3. How often do you go to the coffe shop?
 Less than once a year
 Once a year
 Twice a year
 More than twice a year

Chart Title Less than once a

4.5 year 4
4
3.5
3
Once a year 2
2.5
2 Twice a year 2
1.5
1 More than twice a
0.5
0 year 2
Less than once Once a year Twice a year More than
a year twice a year

4. How satisfied are you with the variety of coffes available in our
coffe day?
 Very satisfied
 Satisfied
  Neutral
 Dissatisfied
 Very dissatisfied

Very satisfied 3
Satisfied 3 Chart Title
Neutral 1 3.5

3
Dissatisfied 2 2.5

2
Very dissatisfied 1
1.5

0.5

0
Very satisfied Satisfied Neutral DissatisfiedVery dissatisfied

5. Rate the quality of coffe service you received during your last
visit:

 Excellent
 Good
 Average
 Poor
 Very poor
Excellent 2
Chart Title
Good 33
Average
2
2 2 2

Poor 1
1
Very
poor 2
Excellent Good Average Poor Very poor

6. How would you rate the value for money of the coffes you
purchased?
 Excellent
 Good
 Average
 Poor
 Very poor

Chart Title
3 Excellent 3
2.5
Good 3
2

1.5 Average 1
1
Poor 1
0.5

0
Very poor 2
Excellent Good Average Poor Very poor
7. How likely are you to recommend our coffe shop to a friend or
family member?
 Extremely likely
 Very likely
 Somewhat likely
 Not so likely
 Not at all likely

Extremely
likely 2
Very likely 3
Somewhat
likely 3
Not so likely 1
Not at all
likely 1
 Chart Title
3 3

1 1

Extremely Very likely Somewhat Not so likely Not at all

likely likely likely

8. Are you happy with our café coffe shop ?

 Yes
 No

yes 7 Chart Title

no 3 8
6
4
2
0
yes no

9. which item do you like more ?

 Capichino
  Black coffe
 Green coffe
 Cold coffe
 Others

3
Capichin
2
o 3
1.5

1
Black
coffe 2
0.5

0 Green
coffe 2
Cold co 2
others 1

10. Satisfied with your coffe?

 Strongly agreed
 Agree
 Neither agree nor disagree
 Disagree
 Strongly disagree
 3
strongly agree 3
3.5
3
Agree 3
2.5
2 Neither agree nor
1.5
disagree 1
1
0.5
Disagree 1
0

Strongly disgree 2