CLASS: XII SUBJECT: YOGA (841)

Chapter Name- Communication skills-IV

Answer the following questions

1. How many stages of Active listening exist?

A. 4
B. 5
C. 6
D. None of these.
2. _______________ is a face to face meeting & discussion between two or more people
for a specific purpose.
A. Interview
B. Message
C. Object
D. None of these.
3. Which of the following behaviours are part of active listening?
A. Maintain eye contact
B. Nodding and making eye contact
C. Asking for clarification
D. All of these.
4. When you are actively listening, you should look_______________
A. At the ground
B. At the speaker
C. Out the window
D. At a page of notes.
5. Speaking, listening, reading, writing are the parts of __________________, which
helps us to understand others.
 A. Communication
B. Active listening
C. Interview
D. None of these.
6. What is sentence?
A. A group of ideas that form a complete paragraph
B. A group of words that communicates a complete thought.
C. A set of rules that we must follow to write correctly.
D. A set of words that contains basic punctuation marks.
7. What are the characteristics of an ideal message-
A. Clear
B. Concise
C. Accurate
D. All of these.
8. Which of the following is not a stage of Active listening?
A. Receiving
B. Understanding
C. Non- responding
D. Evaluating.
9. Exclamatory sentences end with a/an mark.
A. Exclamation
B. Full-stop
C. Question mark
D. Comma
10.Which of the following can be a barrier to active listening?
A. Noisy environment
B. Not maintaining eye contact with the speaker
C. Not being attentive
D. All of these.
11.Which of these sentences is capitalised correctly?
A. I am Hungry.
B. Divya and Sunil are reading.
C. The bucket is Full of water.
D. She lives in Delhi.
12.Which of these sentences is punctuated correctly?
A. Where are you going.
 B. I have a pen a notebook and a pencil.
C. I am so happy to see you!
D. This is my house.
13.Identify the subject in the sentence, “ The children played football “.
A. The children
B. Children played
C. Played
D. Football
14.Identify the object in the sentence, “ The Children played football “.
A. The children
B. Children played
C. Played
D. Football
15. Which of these sentences has/have both direct and indirect objects?
A. I am working on a presentation.
B. She bought a blue pen.
C. The girls played cricket.
D. He wrote a letter to his sister.
16.Which of these sentences is/are in.passive voice?
A. They are watching a movie.
B. The clock was repaired by Raju.
C. He is sleeping in the room.
D. My pet dog bit the postman.
17.You work at the front desk of a telecom company. A customer approaches you while
you are working. The customer has a query regarding a bill. What would you do?
A. Not pay attention to the customer.
B. Keep the work aside and help the customer.
C. Continue doing work while talking inattentively to the customer.
D. Ask the customer to talk to someone else.
18.What is the Acronym of the word “E” in RESPECT?
A. Eye- contact
B. Empathise
C. Eager
D. Essential.
19.In Active listening Evaluating means-
A. It is an informed agreement about something or someone.
 B. It refers to the retrieval or recall of some information from the past.
C. It is about “judging” the value, quantity, importance and about of something or
someone.
D. It is about saying or doing something as a response to something that has been
said or done.
20.There are mainly ________ types of factors that affect active listening.
A. 5
B. 4
C. 3
D. None of these.

Answer the following questions in 20-30 words each (2marks each)

1. What is Active listening? What are the stages of active listening?
2. What are the factors that can affect active listening?
3. What are the barriers of Active listening?
4. What is the acronym of the word “RESPECT”?
5. What is Interview?
6. What is called sentence?
Give some examples of Declarative sentence.
7. What is Subject & predicate?
8. Give one example of passive voice.