CREATING ORDERS ON SHORAGES

Steps to Place Orders from Wakilni Portal to Shorages:

1- Open Shorages : www.shorages.com Commented [JK1]: Please include website url + username
Username: frontdesk@wakilni.com and password
Password: W@kilni_2024

• Go to the “Orders” category in the menu bar.

• Click on “Actions” and select “Create Order”.

2- Copy Order Number: Commented [JK2]: Create Order is the big title, and the
rest her ego under it
1. Select Seller
2. Copy paste the order number from Wakilni portal
3. Select Location:
a) Choose the country, city, and state, ensuring the city is correct.
b) City and State should be the exact same
1. For the United Arab Emirates, cities include: Abu Dhabi, Dubai, Sharjah,
Ajman, Umm Al-Quwain, Fujairah, Al Ain, and Ras Al Khaimah.
2. For Saudi Arabia, cities include: Riyadh, Jeddah, Dammam, and Khobar.

IMPORTANT NOTE: We cannot go wrong with selecting the right city, as otherwise the whole
order will be incorrect (very expensive)

3- Enter Customer Details:

• Fill in all customer details accurately – copy paste from the portal
4- Set Financial Status:

• Choose the correct financial status: “Pre-paid” or “Cash on Delivery”.

• For Pre-Paid orders: Amount of the order on portal should be $0, but If there’s a specific
amount, the shop will notify us on the WhatsApp group that the order is Pre-paid.
5- Select Currency:

• Choose the correct currency based on the country:

✓ United Arab Emirates = AED
✓ Saudi Arabia = SAR
✓ Kuwait = KWD
✓ Oman = OMR
✓ Bahrain = BHD
✓ Jordan: Shorages does not have JOD as an option, so place the order in USD and
add a note (in the Notes Section on the Create Order Page) to convert the
currency to JOD for correction.
• If the currency on the Wakilni portal is USD, convert it to the necessary country’s
currency and enter it into Shorages (mostly on google) accordingly. Commented [JK3]: Quantity, Unit Price, Discount and
Total cost should be split into cases with clear descriptions
and screenshots

6- Select Products and Quantities: Definition of fields should be included, for example” Unit
price is the price of one item only (so the math sometimes
• Select the needed products with the appropriate quantities. need to be manual). For ex.

• If the order contains multiple items, add the total order price under one of the items.
✓ Example: If the order contains 1 New Generation and 1 Old Generation for a total
of 500 AED, add 500 AED for one of these items. ALWAYS CHECK THAT TOTAL COST
IS CORRECT.

NOTE:

Any pre-paid order to international countries (all countries except UAE) cannot be shipped
from UAE if the price of the item is $0; we must always put a price equal to the discount price,
so that the total is zero from their end.

• The following are the cases that exist when we send pre-paid orders to the United Arab
Emirates and International countries.
o Case1: Pre-paid order to UAE
Since the order is pre-paid and destined for the UAE, the total amount should be 0 AED.
Therefore, we can directly indicate that the price of the "x" item is 0 AED.

o Case 2: Pre-paid order to International countries

For pre-paid orders to international countries, the price of the "x" item cannot be 0.
Instead, we should apply a discount equal to the item's price, ensuring the total amount is
0 from their end, allowing the order to proceed from the UAE.

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• Order statuses and steps from Preparing to Delivered after submission:

o New
✓ Pnping - Picking and packing
✓ Ready to Ship - When order is packed
✓ Shipped - When the order is collected by the driver
✓ Completed - When order is delivered

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o Import Orders

They also have the option to create an order through Import Order, which is used when
there are many orders that need to be entered into Shorages at the same time. This
option has its required fields for submission.

1. Step 1: Go to "Actions".
2. Step 2: Select "Import orders".
3. Step 3: Choose the seller.
4. Step 4: Download the template.
5. Step 5: Fill out the sheet.
6. Step 6: Submit it.
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 Orders modification

• Only price, product, and address can be changed. Financial status and currency cannot
be modified; instead, the order must be canceled and a new one created.

• Orders can be modified if they are still in the "Pnping" stage or “New”.
To do this, go to the Orders page, select the order that needs modification, click on
"Edit Orders" in the Action category, choose "Status," change the status to "Pending,"
make the necessary changes, and then set the status back to "New."

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Tracking Orders

• Here's how to track an order after it has been shipped:

Select the order from you wish to track “Orders page” and then navigate to "Shipment
details." You'll find two tracking links:

1. Carrier
 2. Shorages
To track the order with the carrier, click on the Carrier's link. To track it with
Shorages, click on the Shorages link.

If there is any missing information after submitting the order and it cannot be
shipped for some reason, a note can be added so we can see it and fix the issue.

Example:

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Create A Product

• Navigate to "Inventory," then "Products," and click on "Actions" followed by "Create

a Product."

o Enter the product name and optionally its SKU (either provided by the client or
created internally). Next, select the seller.
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Receiving Shipment

• A receiving shipment will be created when a shipment arrives at the Shorages warehouse.
The team will receive it to confirm if it matches the client's count.

o To create a receiving shipment, follow these steps:

✓ Navigate to “Receiving shipments”.

✓ Click on "Actions" and then select "Add New".
1- Basic

➢ Choose the seller.

➢ For the Reference No: Use the number from the Sea Sky invoice that
will be sent to Shorages. (Revert back to Agop when entering it).
➢ For the Estimated Delivery Date*: We can insert a date randomly (the
further from the creation date, the better). For example: July 15,
2027.

2- Choose the shipping type and configuration inventory

3- Products

➢ Select the product in the shipment

➢ Total Quantity + Batch Quantity
 4- Shipment Configuration

5- Summary
Submitting

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How to check the stock of each account?

• Go to "Inventory" and then "Products".

Filter by seller to select the specified account.

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We can always reach them via chat on the Shorages page, and they will assist us.