UMA KRISHNA EDUCATIONAL FOUNDATION

GRADE 12 CBSE
BUSINESS STUDIES (054)
SUMMER HOLIDAY HOMEWORK (2024 – 25)
 PREPARE A PROJECT FILE ON THE ASSIGNED TOPIC.
o THE FILE SHOULD CONSIST OF 35 – 40 PAGES.
o THE FILE SHOULD CONSIST OF COVER PAGE (SCHOOL’S NAME,
SCHOOL LOGO, SESSION, CLASS, SUBJECT AND SUBJECT CODE,
TOPIC, STUDENT’S NAME, TEACHER’S NAME, ROLL NO.),
ACKNOWLEDGEMENT, INDEX, CONCLUSION AND BIBLIOGRAPHY.
o USE ONLY BLUE OR BLACK INK FOR WRITING.
 COMPLETE NCERT QUESTIONS OF CH 1 , 2 & 3 IN CLASSWORK
NOTEBOOK.
 COMPLETE THE GIVEN WORKSHEETS IN A SEPARATE NOTEBOOK.
o THE ANSWERS SHOULD BE OF APPROPRIATE LENGTH AS PER THE
MARKS ALLOTED FOR EACH QUESTION.
o QUESTIONS NEED NOT TO BE COPIED.
 WORKSHEET 1
TIME- 2 HR
SECTION A – VERY SHORT ANSWERS [1 MARK]
Q1. Which environment prohibits the advertisement of alcoholic beverages?
Q2. Banking sector reforms have led to easier credit terms and better services.
This is an example of a key component of the “Business Environment “name
this component?
Q3. ‘Demand for reservation in jobs for minorities refers to an example of key
component of general environment of business. Name this component.
Q4. “The understanding of business environment enables the firm to identify
opportunities”. What is meant by opportunities here?
Q5. In the year 2006, Centre for Science and Environment (CSE) claimed to
have found pesticides in Pepsi Co and Coco Cola soft drink 50 times more than
permissible health limit- These companies sales being adversely affected in
that year”. This is the effect of which environment?
Q6. Out of liberalization, privatization and globalization, which one is
associated with “Abolition of licensing requirement in most of the industries”?

SECTION B – SHORT ANSWERS [3 – 4 MARKS]

Q1. What do you understand by legal environment? Give two examples which
protect ‘consumer’s interests’.
Q2. With change in the consumption habit of people, Neelesh, who was
running a sweet shop shifted to chocolate business. On the eve of Diwali he
offered chocolate in attractive packages at reasonable price. He anticipated
huge demand and created a website chocolove.com for taking order online. He
got lot of orders online and earned huge profit by selling chocolates. Identify
and explain the dimensions of business environment discussed in the above
case.
Q3. State the difference between general and specific environment with
examples.
Q4. The understanding of business environment enables the firm to identify
opportunities and threats. What do opportunities and threats means here?
Q5. Explain dynamic nature and uncertainty as features of business
environment.
Q6. Lately many companies have planned for significant investment in
organised retailing in India. Several factors have prompted their decision in this
regard- customer income is rising. People have developed a taste for better
quality products even though they may have to pay more. The government
permitted cent percent foreign direct investment in some sectors of retailing.
Identify the change in business environment under different dimension
quoting the line from the above para.
Q7. Mr. Ajay after completing MBA from USA comes to India to start a new
business under the banner Ecom creations Ltd. He launches a new product in
e-learning for senior secondary school students in commerce stream, which
already has an established market in UK and USA but not in India. His business
starts flourishing in India. Now more Indian companies entered into the market
with other subject also.
Identify and quote the lines from above para which highlight the significance of
understanding business environment.
Q8. Explain “increasing competition” and “more demanding customers” as
impact of government policy changes on business and industry?

SECTION C - LONG ANSWERS [6 MARKS]

Q1. Ultra paint co. which is manufacturing paints had been enjoying a
prominent market position as it is manufacturing best quality paints made
timely payment of taxes to government. It assembled various inputs like
finance, machines, raw materials, etc. form its environment but since last year
it has been dumping its untreated poisonous waste on the river bank which
has created many health problems for the people. As a result, the court passed
an order to seal the manufacturing unit of the company.
(a) State the importance of business environment highlighted quoting the line
form the above case.
(b) Identify any two dimension of business environment mentioned in above
case by quoting line from it.
(c) State any two values which have been overlooked by the company?

Q 2. Karodimal ltd. manufactures fashionable and designer clothes. Recently it

finds that the demand for its product been declining. After market research it
was discovered that fashion and tastes of the consumers is changing a pace.
Consumers demand is increasing. New competitors have entered the market
with new design. It is difficult for the company to predict future happening.
Also it is difficult to know the extent of the relative impact of the social,
economic, political, technological or legal factors on decrease in demand of its
product in the market. A meeting was held in which managers from different
functional level heading production, marketing, financial etc. for example, chief
operating officer, chief finance officer, vice president (marketing) were present
to discuss how to deal with the situation. After a long discussion, it was
decided that they would study and analyze the market first to identify
customers taste and fashion and then manufacture garments accordingly. It
was also decided to increase expenditure on advertising, after sale service,
etc.Identify any two features a business environment by quoting the lines from
the above case.
(a) At which level of management the meeting of managers in Karodimal Ltd.
was held.
(b) Identify any two impacts of government policy changes on business,
quoting lines from the above case.
(c) State the importance of understanding of environment by business
managers in the light of the above para.
Q4. Understanding of environment by business managers enables them not
only to identify and evaluate, but also to react to the forces external to their
firm. In light of the statement, explain by giving any five points why in the
present day competitive market, it is essential for a business enterprise to
remain alert and aware of its environment.
Q5. The court passed an order that all school must have water purifier for the
school children as society in general is more concerned about quality of life.
Innovative techniques are being developed to manufacture water purifier at
competitive rates. Incomes are rising and children at home are also drinking
purified water. The government is also showing positive attitude towards the
water purifier business. Identify the different dimensions of business
environment by quoting lines from the above details.

WORKSHEET 2
TIME – 2 HR
SECTION A – VERY SHORT ANSWERS [1 MARK]

Q1. List any two social objectives of Management.

Q2. Mr. Prabal is working at the post of sales manager in Surabhi tel. ltd. last
year, the targeted sales increased to 20,000 units from earlier target of 18,000
units. This he achieved very easily. To achieve this, He increased the
expenditure on advertisement to almost double.
i. Did sales manager perform his duty efficiently and effectively?
ii. If not, then How?
Q3. Volvo ltd. target to produce 10,000 shirts per month at a cost of Rs. 100
per shirt. The production manager achieved this target at a cost of Rs.90 per
shirt. Do you think the ‘Production manager’ is effective? Give reason to
support your answer.
Q4. Your Grandfather has retired as the director of a manufacturing company.
At which level of management was he working?
Q5. What does the principle of initiative indicate?

SECTION B – SHORT ANSWERS [3 – 4 MARKS]

Q1. “Management is both Science and Art.” Explain this statement in brief.
Q2. Is there any difference in planning, organizing, staffing, directing and
controlling of various organizations such as schools, a club, a restaurant and a
steel plant? To which characteristics of management in this case related?
Q3. Ritu is the manager of the northern division of a large corporate house. At
which level does she work in the organization? What is her basic functions?
Q4. Mr. Sourabh, who is an M.B.A has appointed at the post of general
manager in Sa-re-ga-ma Ltd. Company. Just after his appointed, he took a
decision to set up a chemical plant near a residential colony. (The chosen
location to set up the plant was favorable for many reason to the company).
After some time, another important decision to the amount of charity been
given annually to educational institution and religion institutions was
withdrawn giving the justification that it was an unnecessary burden on the
company. More emphasis was Given to the share of company in the market
and in search of modern procedures. A part from this, a long time labour-
dispule was resolved by taking a balanced decision.
i. Tell whether Mr. Sourabh is at fault?
ii. If yes, the fault is in which content?
iii. How can the mistake be amended?
Q5. Mega ltd. Was manufacturing water heaters. In first year of its operation
he 4 Downloaded from www.studiestoday.com Downloaded from
www.studiestoday.com revenue earned by the company was just sufficient to
meet its costs. To increase the revenue the company analyzed the reason of
less revenues. After analysis the company decided: i. To reduce the labour cost
by shifting the manufacturing unit to a backward area where labour available
at a very low rate. ii. to start manufacturing solar water heaters and reduce
the production of electric water heater slowly. This will not only help in
covering the risk but also help in meeting other objectives too.
(a) Identify and explain the objectives of management discussed above.
(b) State any two values which the company wanted to communicate to the
society.
Q6. The marketing manager of ‘Surya bulb Ltd.’ Fixed the target of all his sales
executives and gave them all the possible authorities to achieve it. They were
asked to submit to him their performance report at the end of the month. All
of them did the same. On the receipt of report the expected and actual result
of the sales executives were compared. On this basis planning for future is
done. The sales executive also wrote in their report what the expectations of
the customer from the company were. Majority of them had written that they
(customer) wanted the company to co-operate in the construction of the
Dharmshaala going in the city at that time. The marketing manager placed this
demand of the customer before the board of directors. This was happily
accepted.
i. identify the two functions of management describe above by quoting
the relevant lines.
ii. which two values are being given to the society.

SECTION C - LONG ANSWERS [6 MARKS]

Q1. Name and explain that principle of Fayol which suggests that
communication from top to bottom should follow the official lines of
command.
Q2. Neeraj is selected for the post of software developer in an IT Company. On
the first day of his joining Mehul, his project manager tells Neeraj that during
the course of his work he will come across many such opportunities which may
temp him to misuse his powers for individual or family‟s benefit at the cost of
larger general interest of the company. In such situations, he should rather
exhibit exemplary behaviour as it will raise his stature in the eyes of the
company. Also, for interacting with anyone in the company on official matters,
he should adopt the formal chain of authority and communication. In context
of the above case:
1. Identify and explain the various principles of management that Mehul is
advising Neeraj to follow while doing his job.
2. List any two values that Mehul wants to communicate to Neeraj.
Q3. Nikita and Salman completed the MBA and started working in a
multinational company at the same level. Both are working hard and are happy
with their employer. Salman had the habit of backbiting and wrong reporting
about his colleagues to impress his boss. All the employees in the organization
knew about it. At the time of performance appraisal the performance of Nikita
was judged better than Salman. Even then their boss, Mohammed Sharif
decided to promote Salman stating that being a female Nikita will not be able
to handle the complications of a higher post.
1. Identify and explain the principle of management which was not followed by
this multinational company.
2. Identify the values which are being ignored quoting the lines the above para.
Q4. Hritik is desirous of setting up a small factory to manufacture different
kinds of eco-friendly packaging materials. He proposes to adopt to logical
approach to his business rather than hit and trial method as he knows that this
can result in tremendous saving of human energy as well as wastage of time
and materials. He plans to adopt paternalistic style of management in practice
in order to avoid any kind of class-conflict that may emerge between him and
the workers. Moreover, he plans to seek the opinion of his workers before
taking any important decisions and also offers incentives to them for providing
valuable suggestions for the business. In context of the above case:
Identify and explain the various principle of scientific management that Hritik
plans to apply in his business.
Q5. Explain any 4 points that summarize the nature of ‘principles of
management’.
WORKSHEET 3
TIME – 2 HR
SECTION A – VERY SHORT ANSWERS [1 MARK]
Q1. “The Principles of Management are different from those used in pure
Science”. Write anyone difference
Q2. What is meant by principles of management?
Q3. Give the meaning of mental revolution as suggested by Taylor.
Q4. What is meant by Fayol’s principle of’esprit de corps’?
Q5. Which principle of management implies that there should be ‘one head
and one plan’ for a group of activities having the same objective?
Q6. Which principle of management states that an employee should receive
orders from one superior only? (Delhi 2010c)
Q7. What does the principle of initiative indicate?
Q8. Which principle of management implies that there should be ‘one head
and one plan’ for a group of activities having the same objective?
Q9. Which principle of management states that an employee should receive
orders from one superior only?
SECTION B – SHORT ANSWERS [3 – 4 MARKS]
Q1. Distinguish between Time study And Fatigue studies.
Q2. The Production manager of an automobile company asked the foreman to
achieve a target production of 200 scooters per day. But he did not give him
the authority to requisition tools and materials from the stores department.
Can the production manager blame the foreman if he is not able to achieve the
desired target? Explain briefly the principle relating to the situation.
Q3. i) Name and explain the principle of management in which workers should
be encouraged to developed and carry out their plans for improvement in the
organization.
ii) Name and explain the technique of scientific management which helps in
eliminating unnecessary diversity of product and thus results in saving cost.
Q4. Soniya Ltd. was engaged in the business of manufacturing Auto
components. Lately, its business was expanding due to increased demand for
cars. The competition was also increasing. In order to keep its market share
intact, the company directed its workforce to work overtime. But this resulted
in many problems. Due to increased pressure of work the efficiency of workers
declined. Sometimes, the subordinates had to work for more than one
superior. The workers were becoming undisciplined. The spirit of teamwork,
which had characterized the company previously, had begun to wane. Identify
any three principles of management (as given by Henry Fayol which were begin
violated, quoting the lines from the above case.
Q5. “Aapka vidyalaya‟ believes in holistic development of students and
encourages team building through a mix of curricular, co-curricular and sports
activities. On its founders day a stage performance had to be put up. A
committee of ten prefects was constituted to plan different aspect of the
function. They all decided to use recycled paper for decoration. There was a
spirit of unit and harmony and all members supported each other. With mutual
trust and belongingness the programme was systematically planned and
executed. Kartik, one of the prefects realized that unknowingly the group had
applied one of the principles of management while planning and executing the
programme. He was so inspired by the success of the function that he asked
his father to apply to same principle in his business. His father replied that he
was already using this principle.
1. Identify the principle of management applied for the success of the
programme.
2. State any two features of management highlighted in the above para.
Q6. Explain that technique of scientific management which is the strongest
motivator for a worker to reach standard performance.
SECTION C - LONG ANSWERS [6 MARKS]
Q1. Radhika opens a jewellery showroom in Jaipur after completing a course
in jewellery designing. She has employed eleven persons in her showroom. For
greater productivity, she divides the work into small tasks and each employee
is trained to perform his/her specialized job. The sales persons are allowed to
close a deal with a buyer by giving a maximum of 10% discount, whereas the
decision to given any further discount rests with Radhika as the final authority.
In the earlier days of starting of the business, five of her employees were
asked to put in extra hours of work. In return she had promised to give them a
special incentive within a year. Therefore, after six months when the business
was doing well, she awarded a cash bonus to each of these employees to
honour her commitment. However, when it comes to setting the conflicts
among her employees, she tends to be more biased towards her female
employees. In context of the above case:
a. Identify and explain the various principles of management that are being
applied by Radhika by quoting lines from the paragraph.
b. Identify and explain the principle of management which is being violated by
Radhika by quoting lines from the paragraph.
c. State any one effect of the violation of the principle of management by
Radhika as identified in part (b) of the question.
Q2. Explain by giving any five reasons why principles of management are
needed?
Q3. Justify how coordination is
1. a continuous process
2. an all pervasive function
3. a deliberate function
Q4. Explain any five features of management.
Q5. ‘Lack of proper management results in wastage of time, money and
efforts’. In the fight of this statement, explain any four points of importance of
management.