Sapna Gupta (AWS CSA, CSM)

Specialist Business Analyst

+91 8888827876 sapnaguptaindore@gmail.com Pune, IN linkedin.com/in/sapna-gupta-b91b71113

Objective
Desire to be a part of a vibrant and leading organization and create footprints as per designated role to better assist the
organizations in all aspects by utilizing all my skills, knowledge, abilities, and experience with a balance of hands-on,
management, and leadership responsibilities.

Professional Profile
Highly skilled and results-oriented professional with 11+ years of techno-functional experience in business requirements
gathering & analysis across various domains (predominantly in P&C insurance space), technologies, and clientele. Proven
ability and skills to manage web application development projects. Proven ability to lead a specific team as well as an overall
project to deliver with significant timeline & accuracy. Exposure and understanding in various sectors such as BFSI,
Hospitality, Health & Wellness, Logistics, and Provider Data Management applications.

• Experienced in Business Process Modeling, Business Process Improvement, Requirement gathering, Elicitation,
Evaluation, Analysis, and Project Coordination across the project lifecycle.
• Assessing client’s landscape & defining Scope of Work to ensure timely availability of infrastructure, services and
applications to deliver optimal cloud benefits
• Experienced in AWS Migration projects
• Experience in documenting requirements using user stories, use case specifications, process modeling, etc.
• Use Cases, flowcharts, mind maps, swim lane diagrams, and strong knowledge of Unified Modeling Language (UML),
GAP Analysis, Requirement Traceability Matrices (RTM).
• Experience in Agile Methodology of Software Development Life Cycle (SDLC), Scrum Methodology of software
engineering processes.
• Conducting Walk-through sessions for Business users and Development teams. Validating & Monitoring Defects using
various defect-tracking tools, conducted UAT.
• Facilitates the JAD session with team members to prioritize and validate the product backlog. Leading the cross
-functional team comprises developers, designers, and QA’s.

CORE COMPETENCES SKILLS

Business Requirements Analysis
User Stories, Use Cases & GAP Analysis
Business Modeling Tools (Microsoft Visio, Axure/Mock Plus/Balsamiq)Use
cases, Misuse cases, BRD, FRD, Flow Charts, Diagrams, etc.
Agile Methodology understanding & implementationScrum
implementations
Client Management
Extensive experience on tools like JIRA & ConfluenceWeb
Application Development
Excellent Documentation & Communication SkillsExcellent
Solutioning Capabilities
E2E Project Delivery

OTHERS KILLS
Technical Knowledge
Operating System: Windows95/98/ XP/2000/2007,
Methodologies: Waterfall, Agile (Scrum)
Project Management: JIRA, Confluence, Microsoft Office Defect
 Tracking Tools: JIRA and Mantis
Business Modeling Tools: Microsoft Visio, Balsamiq, Mockplus Experienced
in SQL, Oracle, Squirrel database
Understanding applications implemented rapidly Approved
test plans
Agile Development Practices.
Excellent email etiquettes
Excellent ability to create a product/application from an idea statement

CERTIFICATIONS

• AWS Certified Solutions Architect

• CSM Scrum alliance certified
• AINS 21 (Property & Casualty Insurance Principles) The Institute, USA Certified
• Six Sigma Green Belt Certification (BSI Training Academy)
• Business Analysis certification IIBA approved Mind Map IT solution Pvt
Gallagher India Insurance Operations Exam

PROFESSIONAL EXPERIENCES
LTIMindtree Aug '21 - Present

Specialist Business Analyst Pune, IN

Roles & Responsibilities

• Experienced in AWS Migration projects

• Assessing client’s landscape & defining Scope of Work to ensure timely availability of infrastructure, services and
applications to deliver optimal cloud benefits
• Analysing business processes and requirements to determine technical solutions that meet business needs
• Identifying opportunities for process improvements and making recommendations for solutions.
• Translating business requirements into functional and technical specifications
• Collaborating with stakeholders to gather and document business requirements and objectives.
• Creating and maintaining project plans, including timelines and deliverables.
• Identifying areas for process improvement and making recommendations for solutions that align with technical
capabilities
• Facilitating communication between technical and business teams to ensure project success.
• Conducting market research and competitive analysis to inform technical and business decisions.
• Participating in testing and quality assurance efforts to ensure project success.
• Monitoring project progress and identifying potential risks and issues, and recommending corrective actions.
Nov '19 – Aug '21
Pune, IN
Allianz Technology
Business Analyst

Roles & Responsibilities

• Aligned with Stakeholder/product owners under Agile- Scrum methodology to prioritize and cite the requirements
Take sign-off on the requirements and design.
• Experienced in AWS Migration projects
• Worked on multiple P&C modules (Contract, claim, FnA, etc.) for P&C insurance Design document creation
• Plan and participate in various scrum ceremonies
• Designed and developed Use Cases, flow Diagrams, and Wireframes
• Plan and manage SIT (System Integration Testing), UAT (User Acceptance Testing), Performance Testing, Pilot Testing,
Production Cutover / Project Go live, etc.
• Collaborate with the development team throughout the Implementation phase
• Report Project status/performance to senior management, clients & other project stakeholders.
New Vision Feb '19 - Nov '19
Business Analyst Pune, IN

Roles & Responsibilities

• Aligned with Stakeholder/product owners under Agile- Scrum methodology to prioritize and cite the requirements
Manage and share all formal and information project deliverables in SharePoint under Confluence in JIRA Composed
and developed Use Cases, flow Diagrams, and Wireframes
• Experienced in AWS Migration projects
• Assessing client’s landscape & defining Scope of Work to ensure timely availability of infrastructure, services and
applications to deliver optimal cloud benefits
• Attend daily Stand-ups, bi-weekly Sprint planning, and quarterly Pl meetings
• Facilitating Sprint planning, Daily Scrum, Sprint Review, Dev validation/ Story estimation, defect prioritization, and
retrospective Set up and maintain the Scrum Board for Project tracking in JIRA
• Guide QA team through Test Design phase ensuring business continuity is validated and also assist in writing test case
scenarios and performed Integration testing
• Giving Demos on the various testing region including UAT to Client
Arthur J Gallagher Nov '12 - Feb '19
Sr. QA/BA Pune, IN
Roles &
Responsibilities

• Requirements Gathering and elicitation through various techniques such as Interview, Requirements Workshop,
Prototyping, Brainstorming, Observation, Document & application analysis, etc.
• Organize business requirements gatherings session with Business team, for reputed clients in the USA, Operations, IT
teams and Venders
• Making and maintaining Business requirements and functional requirement (BRD & FRD) documents. Documents all
issues and works closely with the team to resolve them; reports progress to management. Performing quality audits
conducts feedback sessions and other QA functions.
• Making sure of strict quality standards and deadlines.
• Validating the defects raised and ensuring rework is done on the defects found. Reviewing test case and test strategy
of the QA team

Mphasis an HP Company Jan '11 - Dec '12

Sr. Support Executive Pune, IN
Roles & Responsibilities

• Strategize in writing reviewing and executing test cases using test link
• Involved in testing the functionalities based on test cases and coordinated with the development team in fixing the
issues.
• Drafted, Reviewing and executing test cases for Online banking solutions to client’s Daily interaction with the client
team
• Evaluated and tested critical bug fixes including critical fixes and coordinated with developers in the release of bug
fixes Defects were tracked, reviewed, analysed, and compared using Jira
• Responsible for the creation of Daily/Weekly/Monthly Status Reports

ADDITIONAL ACHIEVEMENTS

• Developed the highest no of Kaizens (Process Improvement Idea).

• Got Alpine Climber & manager’s choice award for best performer in my division.
• Got many monthly spotlight awards on the team.
• Received many appreciations from the client for being Meticulous in detail.
 EDUCATION
Bachelor of Commerce (B.Com) Apr '09 - Apr '11
DAVV University of Indore Indore, IN
Devi Ahilya Vishwavidyalaya formerly University of Indore was established in 1964 by an Act of Legislature of Madhya Pradesh