52 CHAPTER 1 INTERVIEW QUESTIONS AND ANSWERS

The system always uses the payee that is most specific. This means that
when you enter a payee in a document, it has priority over payees specified in the
master record.

106. How can you prevent a duplicate vendor master from being created?

A check for duplicates can be configured to prevent the creation of more than one
master record for the same vendor. This check is configured on address match code
fields and occurs when creating new accounts or when changing the address on
an existing account.

107. Your client indicates they would like to allow for alphanumeric number
ranges on vendor accounts. What type of number range would you
recommend? Why?

The only number range that can be alphanumeric is the external number range. An
internal number range, on the other hand, can only be numeric and is automatically
assigned by the system.

1.6 ACCOUNTS RECEIVABLE (FI-AR)

108. What is dunning? What is a dunning level?

Dunning means notifying business partners of their overdue outstanding balance.

A dunning level determines how often an account will be dunned.

109. What factors differentiate one dunning level from another dunning level?

The most important point that differentiates dunning levels is the dunning texts.
The dunning text defines the urgency of the dunning notice. Other differentiating
factors are dunning charges, minimum and maximum amounts, etc.

110. What is the maximum number of dunning levels that can be created?

There is a maximum of eight dunning levels for a business partner—excluding the

legal dunning level.