Universidad de Costa Rica

Escuela de Lenguas Modernas

Sección de Inglés para Otras Carreras
LM-0601 Inglés para Administración de Negocios I

Unit 6
Vocabulary List & Glossary
Page 37
• Reference /ˈref.ɚ.əns Identifiers (a group of random The reference number
number (n.) ˈnʌm.bɚ/ numbers and/or letters) for the order is D5125.
assigned transactions

• Unit (n.) /ˈjuː.nɪt/ A single thing or a separate I need 50 units of the

part of something larger Dell computer and 2 of
the Mac.

• Delivery (n.) /dɪˈlɪv(ə)ri/ The process of bringing goods I did not need to pay
or letters to a place extra for the delivery
because of the amount
I bought.

• Delivery date (n.) /dɪˈlɪv(ə)ri deɪt/ The date on which goods that The important thing is
have been bought will arrive the delivery date – it
at a place must be there on 22
June.

• Order (n.) /ˈɔːrdər/ A request for a product to be It’s an urgent order – we

made for you or delivered to need five hydraulic
you pumps by 22 June.

Page 39
• Arrive (v.) /əˈraɪv/ To reach a place, especially at The order arrived to the
the end of a journey destination on time.

• Compensation /ˌkɑmpənˈseɪʃən/ Something that changes or I’m going to take my

(n.) removes the bad result of business elsewhere
something unless you can offer me
some form of
compensation, like a
discount.

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Delay (n.) /dɪˈleɪ/ A situation in which something I’m sorry about the
happens later or more slowly delay. The order should
than you expected be with you very soon.

Unit 6 ORDERS 1
Page 42
• Annoyed (adj.) /əˈnɔɪd/ Feeling a little angry or
impatient
• Apologize (v.) /əˈpɒlədʒaɪz/ To tell someone that you are
sorry for doing something
wrong or for causing a
problem
• Business (n.) /ˈbɪz.nɪs/ To buy or sell products or
services
• Confirm (v.) /kənˈfɜː(r)m/ To tell someone, usually by
writing or telephoning, that
something will definitely
happen at the time or in the
way that has been arranged
• Courier (n.) /ˈkʊriər/ Someone whose job
is to deliver documents or
packages
• Details (n.) /ˈdiːteɪlz/ Information that you provide
about yourself, for example,
your name and address
• Mistake (n.) /mɪˈsteɪk/ An action, or decision, that
produces an unwanted result
• Prompt (adj.) /prɑːmpt/ Quick or fast
• Signature (n.) /ˈsɪɡ.nə.tʃɚ/ Your name written by yourself,
always in the same way,
usually to show that something
has been written or agreed by
you
Most people were
annoyed by errors in the
emails they received.
We apologize for the
delay, and promise that
the next order will be
delivered on time.
We hope to do more
business with you.
I’ll take my business
elsewhere.
Could you confirm the
order by email?
I will send you the
packet by courier
(FedEx or DHL) this
afternoon.
If you give me your
details, I’ll get him to call
you as soon as he gets
back.
They sent the wrong
order by mistake.
We’d like a prompt
reply.
You need to be careful
with your signature in
banking documents.
Unit 6 ORDERS 2
Definitions and transcriptions adapted from Clarke, S. (2014). In company 3.0: Pre-intermediate. Macmillan Education and
https://dictionary.cambridge.org

Unit 6 ORDERS 3