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BSBSUS211 Student Guide
BSBSUS211 Student Guide
GUIDE
BSBSUS211
PARTICIPATE IN
SUSTAINABLE WORK
PRACTICES
First published 2020
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Business Works is a series of training and assessment resources developed for qualifications within the Business
Services Training Package.
Contents
Overview 4
The Student Guide should be used in conjunction with the recommended reading and any further
course notes or activities given by the trainer/assessor.
The unit applies to individuals, working under supervision or guidance, who are required to follow
workplace procedures and instructions. These individuals work in an environmentally sustainable
manner within scope of competency, authority and own level of responsibility.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Learning goals
Learning goals include:
Videos
The following videos are relevant to this unit:
You should be able to identify why sustainable work practices is important in your own work role.
Look for ways to use the minimum amount of resources you need to do your job – sustainability
is everyone’s responsibility.
Activity: Brainstorm
Resource Examples
Energy • electricity
• gas
• vehicles
• using too much electricity, having lights on or overusing heating or air conditioning
• wasting water
You should make sure that you understand the correct way in which to use resources as it
applies to your job and that you dispose of waste products in an environmentally friendly way.
Your workplace can provide training regarding the proper use of resources. Employees need to
know where resources are located and how to use them in an appropriate and responsible way.
Examples of the area’s resources can be located at are filing cabinets, freezer rooms, display
areas, bin rooms and so forth.
Large savings have been made by companies that have implemented resource efficiency savings.
Businesses with better resource efficiency can:
Activity: Reflect
During the first stage of waste assessment a business aims to identify their role in contributing to
environmental issues, opportunities for improvement and the economic factors involved.
The next stage is the development of a detailed study and improvement plan that aims to find the
best options for minimisation in the site. An improvement plan should contain detailed goals,
proposed actions and accountability.
A waste audit is a helpful tool to verify the type of waste being generated. It includes determining
whether there are separate waste collections for general rubbish, other materials (for example,
timber off-cuts or ink cartridges), scrap paper, aluminium/ steel or recyclable plastics and
identifying the contents of one bin or several bins in order to categorise the waste as percentages.
• Keep separate waste streams as it aids recycling and provides an indication of why waste is
forming.
• Determine where wastes are produced and to develop measures for waste prevention or
reduction. Many wastes occur because of inefficient processes.
• Request that suppliers exchange empty drums and containers where possible.
• Organic waste that cannot be reduced or reused should be recycled, for example converting
the waste to energy or compost.
The final stage in a waste assessment is to monitor and review the indicators and targets
previously established.
• Asking suppliers to accept their empty drums in return for full ones.
• Keeping a spill kit easily and quickly accessible in your chemical storage area.
• Air conditioning is a large energy user and details should be taken of the system so that any
improvements can be investigated. Make sure vents and filters are clean and service the
system on a regular basis. Self-closing doors can be installed to reduce heat (or cold) loss
from draughts and rooms can be insulated to minimise energy waste.
• For lighting, office equipment and general power make a note of whether equipment is left on
all of the time or when it is switched off. Ensure that the most efficient form of lighting and
office equipment is currently in use and that computers have energy-saving functions
activated. Install skylights in the roof or walls to reduce the need for artificial lighting.
• Hot water usage should be minimised as it costs much more than cold water. Alternative
energy sources such as solar hot water, waste, bio-ethanol and wind energy can be
investigated.
A device such as a ‘power mate’ can be installed to measure the amount of electricity used by
various appliances.
• Avoid using water wherever possible by using a dry mop, broom, vacuum cleaner or
compressed air jet.
• Fix dripping taps and leaking pipes — a dripping tap wastes more than $100 a year.
• Install water saving accessories around the business; contact your local water authority for
ideas.
• Ensure that all stormwater drains and sewer entry points are correctly and clearly marked, and
protected where appropriate.
• Ensure that all staff know the difference between stormwater and sewer.
• Stop garbage going to the local creek by fitting litter traps onto stormwater inlets.
• Reduce accidental spills into to the local creek by knowing the location of stormwater drains.
• Dispose of oils, paints, solvents and pollutants responsibly and never pour them onto the
ground or down a drain.
Reducing risk
Staff should have an appropriate level of induction and operational skills training to fulfil their duties
safely and efficiently. All workers need training to handle materials as directed by the information
on the Material Safety Data Sheet (MSDS) that applies to their job.
• Seek advice on reducing odour emissions or other such air emission issue.
• Improve housekeeping.
• Invoices will provide information on water usage and will roughly equal your wastewater output
as most water is used for toilet flushing and hand washing in an office environment.
• Physical invoices may be scanned and saved to a folder for future reference.
A spreadsheet can be kept to record resource usage by individual employees or teams over a
period of time. This becomes a tedious task in the case of a large organisation with many
employees.
In your own work area, you should review the effectiveness of all existing controls and work
instructions and keep detailed records of any issues you identify.
There are many types of sustainability software available to help organisations set sustainability
goals and keep track of their resource efficiency, digitally.
Some benefits of implementing sustainability software are:
• documents are passed around digitally instead of distributing physical copies, saving
resources
• ease of reporting on qualitative and quantitative metrics for internal and external sustainability
Business owners have a responsibility to limit their energy and water use and reduce
the amount of waste their business creates.
Activity: Research
• How is it enforced?
Environmental Management
There are both Australian and International Standards that relate to the environment. For example,
ISO 14001 sets out the criteria for an environmental management system and maps out a
framework that a business can follow to set up an effective environmental management system.
The Australian Packaging Covenant comes under the National Waste Policy and is in effect
voluntary code of practice for businesses.
The Covenant is designed to minimise environmental impacts arising from the disposal of used
packaging; conserve resources through better design and production processes; and facilitate the
re-use and recycling of used packaging materials.
• imposing fines or prosecuting organisations and individuals who break the law.
• responds to and manages pollution incidents involving hazardous materials (in collaboration
with other government agencies)
• support activities that protect the environment with grants and sponsorships
Activity: Watch
It’s important that you know what your organisation’s sustainability policy is and how it applies to
your job so that you can ensure your compliance to it.
Activity: Research
• Find one pollution reduction initiative that EPA has published information on.
• working at heights
• pesticides.
All health and safety hazards, once identified, need to be risk assessed and controlled. To do this
you need to determine the likelihood of the risks causing serious injury and, based on the
assessment, put control measures in place to reduce or eliminate the risks.
After implementing control measures, it’s essential that you monitor and review them to ensure
they remain effective.
Hazards can be identified by employing some of the methods below:
Audits Feedback
• Has anyone in the group needed to report an environmental hazard in the past?
What was it? What was the outcome?
• waste disposal
• chemical disposal
• noise
• You share a small office with another employee and you notice that he leaves
his computer on. Some mornings when you arrive the air-conditioning unit is still
switched on.
• You have tried to raise the issue with him, but he says he prefers to leave it on
as it’s quicker to get started in the morning.
o What other actions can you take?
o Take turns to share your ideas.
• reduce waste
• demonstrate a good corporate image
• increase profit and improve environmental performance through more efficient operations.
An EMS will include the organisation’s environment policy and have environmental targets the
business wants to achieve. These may include targets around reduction in energy, water and
waste consumption and changes in purchasing. It will also include a detailed plan on how to
achieve these reductions.
It’s important you know what your organisation’s strategies are and how you can be part of
achieving improved sustainability.
Activity: Read
https://cityswitch.net.au/Resources/CitySwitch-Resources/Behaviour-
change/Behaviour-change-article/category/behaviour-change/overview-sustainable-
workplace-behaviours
Take any notes to summarise what you have read and keep for future reference.
Employees also have the responsibility of ensuring that they perform according to the
organisation’s sustainability policies and report hazards and breaches promptly.
Teams can improve their resource efficiency and thereby have a significant impact on your overall
sustainability performance. Team goals can include:
• sharing knowledge.
Once an organisation has implemented environmentally sustainable work practices, the
performance needs to be monitored to determine success in achieving the goal.
A system to do this may include:
• feedback sessions
• surveys