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Working with Adults with Eating, Drinking and
Swallowing Needs
This practical guide encourages clinicians to treat eating, drinking and swallowing in a holistic
way, keeping the client at the forefront of management by considering cultural, ethical and soci-
etal influences on the eating and drinking process. It draws on contemporary evidence to critically
evaluate assessment and management strategies.
Closely aligning to the 20 RCSLT newly qualified practitioner eating, drinking and swallowing
competencies, this book will provide clinicians with the theory that underpins the statutory com-
pletion of these standards, and the guidance to put that theory into practice. This book:
• Is clear and easy to follow with information broken down into a digestible format.
• Includes regular questions to help the reader consolidate their knowledge.
• Highlights in each chapter the knowledge required to achieve the RCSLT competencies.
• Contains a wealth of case studies SLTs may encounter in different settings, followed by
suggested approaches.
• Provides helpful resources that can be downloaded and printed for use in daily practice.
Working with Adults with Eating, Drinking and Swallowing Needs provides an up-to-date, clinically
relevant resource. With an emphasis on clinical decision-making, holistic practice and provision of
practical materials, this is an essential text for both student and qualified SLT practitioners.
Sophie MacKenzie graduated from City, University of London in 1990 and has practised as a
speech and language therapist in both acute and rehabilitation settings. She began her first academic
role in 2007, combining clinical management of the acute SLT team at Maidstone and Tunbridge
Wells NHS Trust with teaching at the University of Greenwich and Canterbury Christ Church
University on their PGDip pre-registration programme. She moved into fulltime academia in 2010
and has taught eating, drinking and swallowing to both undergraduate and postgraduate pre-
registration students, as well-as post-registration Masters students at City, University of London.
In 2017 she completed her PhD which focussed on exploring spirituality with people with expres-
sive aphasia. Person-centred and holistic care remain her passion, as well as the nurturing of future
clinicians.
Sophie is currently a senior lecturer in SLT at AECC University College in Dorset, UK.
The Working With Series
The Working With series provides speech and language therapists with a range of ‘go-
to’ resources, full of well-sourced, up-to-date information regarding specific disorders.
Underpinned by robust theoretical foundations and supported by intervention options and
exercises, every book ensures that the reader has access to the latest thinking regarding diag-
nosis, management and treatment options.
Written in a fully accessible style, each book bridges theory and practice and offers ready-to-
use and well-rehearsed practical material, including guidance on interventions, management
advice, and therapeutic resources for the client, parent or carer. The series is an invalu-
able resource for practitioners, whether speech and language therapy students, or more
experienced clinicians.
Working with Adults with Communication Difficulties in the Criminal Justice System
Jackie Learoyd and Karen Bryan
2023 / pb: 9781032265322
Sophie MacKenzie
with illustrations by Emily Olive
Cover image credit: © Getty Images
and by Routledge
605 Third Avenue, New York, NY 10158
The right of Sophie MacKenzie to be identified as author of this work has been asserted in accordance with sections
77 and 78 of the Copyright, Designs and Patents Act 1988.
All rights reserved. The purchase of this copyright material confers the right on the purchasing institution to photocopy
or download pages which bear the support material icon and a copyright line at the bottom of the page. No other parts of
this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now
known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system,
without permission in writing from the publishers.
Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for
identification and explanation without intent to infringe.
DOI: 10.4324/9781003308560
Typeset in Galliard
by Apex CoVantage, LLC
Acknowledgements xi
List of figures and tables xii
Introduction 1
4 Clinical assessment 47
Information-gathering 48
Observation 52
Cranial nerve assessment 52
Oral hygiene examination 56
Laryngeal palpation 56
Cough reflex testing 58
Water test 59
Oral trials 59
Mealtime observation 61
Assessing quality of life in EDS 64
Multidisciplinary input to the clinical EDS assessment 64
Telehealth and assessment of EDS 64
Cervical auscultation 64
5 Instrumental assessment 67
What is an instrumental assessment? 67
Why carry out an instrumental assessment? 68
Videofluoroscopy 69
Fibreoptic endoscopic evaluation of swallowing (FEES) 75
Ultrasonography 77
Pulse oximetry 77
Creating an eating, drinking and swallowing diagnosis 78
References 166
Test your knowledge – indicative answers 170
Appendix 1: templates for photocopying and aides-mémoire 179
Appendix 2: glossary and abbreviations 192
Appendix 3: RSCLT competency mapping by chapter 201
Index 204
Acknowledgements
So many wonderful colleagues and friends have generously shared their expertise and experience in
the creation of this book. My particular and heart-felt thanks go to:
• Fran Chandler for diligently experimenting with the templates and aides mémoire and pro-
viding the invaluable perspective of the NQP
• Penny Webster for cementing in me the notion that PT/SLT joint-working is not only essen-
tial for the client but also fun for the clinicians
• Debs Broadbent and Lucie Rochfort whose dysphagia know-how is incomparable
• all the SLTs of X (formally Twitter) who so generously told me their top five management
strategies
• all my past clients with EDS needs who taught me so much about the resilience of the human
spirit in adversity
• all the many students over the years who I’m pretty sure have taught me much more than I ever
taught them
Lastly, I can’t thank enough Emily Olive who managed to create some wonderful diagrams whilst
simultaneously completing a Masters – thank you for putting up with my endless emails which were
invariably entitled “just one more thing…”
Figures and tables
Figures
Tables
1.1 Key structures of the head and neck and their prime eating, drinking and
swallowing (EDS) functions 6
1.2 The cranial nerves used in swallowing with their UMN innervation 15
1.3 The primary functions of the cranial nerves in the eating, drinking
and swallowing process 16
2.1 Common potential issues at each stage of the swallow process 26
3.1 Cognitive problems and their effect on eating and drinking 34
3.2 Behavioural problems and their effect on eating and drinking 34
3.3 A summary of the common types of EDS issues in some
neurodegenerative conditions 35
3.4 Atypical oral reflexes and their effect on swallow 39
3.5 Side effects of common medications and their impact on the
swallow process 45
4.1 Information from medical notes which influences EDS assessment 49
Figures and tables xiii
For the last 30 or so years, assessment and management of dysphagia has been an integral compo-
nent of many speech and language therapy (SLT) roles. The evidence base for SLT intervention has
increased exponentially during that time, as has our remit; dysphagia is no longer just the preserve
of a few specialist, adult therapists. In the twenty-first century, SLTs run videofluoroscopy and fibre
optic endoscopic evaluation of swallowing clinics; manage clients with tracheostomies and those
on ventilation; coordinate feeding clinics for children; and manage neonates who are struggling
to feed. They are involved with end-of-life care, people with dementia, adults and children with
learning and physical disabilities. We now refer to eating, drinking and swallowing (EDS) in order
to reflect the breadth of our work. All this is important and specialist work and SLTs need to be
rigorously trained for these roles and responsibilities.
SLTs are the lead clinician in dysphagia. Although many members of the multidisciplinary team are
involved in dysphagia care, we are the clinicians with the most knowledge, skills and experience in
this area. All SLTs need to be EDS-ready, particularly in this post-COVID-19 world; clinicians were
routinely redeployed in the National Health Service (NHS) in Britain during the pandemic in order
to deal with the rising numbers of COVID patients, many of whom developed dysphagia and voice
difficulties. The cognitive, voice and swallowing difficulties relating to effects of long COVID (or
post-COVID syndrome) are now also becoming apparent. The SLT workforce needs to be ready
to cope with these increased needs, and to respond to further pandemics in the future.
As the role has developed, so professional bodies and higher education institutes have had to
respond by developing guidelines and competencies and by honing their curricula. It is no longer
enough for dysphagia management to be seen as an extra, tagged on to basic SLT training, or
indeed an optional post-registration add-on.
In 2022, the UK’s Royal College of Speech and Language Therapists published their new EDS com-
petencies and curriculum guidelines, with the aim of all graduates in the UK from all Universities
DOI: 10.4324/9781003308560-1
2 Introduction
demonstrating the same level of knowledge and the same level of clinical competence on comple-
tion of their pre-registration courses.
At the end of each chapter of this book, I have outlined which areas of knowledge are addressed
in that chapter, and which of the entry level clinical competencies the chapter may help equip the
clinician to achieve. These are also summarised in Appendix 3. University lecturers may want to
supplement their teaching with readings from this book.
I have also included some questions at the end of each chapter (with indicative answers at the end
of the book), to help clinicians test and consolidate their knowledge. A glossary of terms and a list
of common abbreviations are available in Appendix 2 to aid the clinician navigate EDS-specific
terminology. Case studies provide the opportunity to synthesise theory with hypothetical practice.
I want this text to be practical and useful; a book for the clinician to pull off the shelf when planning
intervention or when wanting to refresh their knowledge. Appendix 1 contains photocopiable
templates and aides-mémoire, which I hope prove useful and time-saving for the busy clinician.
Treating clients in a holistic way is hugely important to me, so I have endeavoured to imbue the
book with the respect and dignity for clients mandated by the NHS constitution. I therefore strive to
use non-gendered language, and refer to the individual with EDS issues as either the client or simply
the person. I have used person-first language throughout (for example, the person with dysphagia).
The language we use is powerful and as EDS clinicians we should be constantly mindful of the
effect of the language we use on those with whom we interact. I would urge all SLTs working in
this field to avoid the term feeding; this suggests passivity and lack of agency on the part of the client
and in my opinion should be reserved for babies and animals. Let’s choose instead to talk about
helping the individual to eat and drink. Let’s also stop using the rather pejorative word drooling and
refer instead to anterior escape of saliva.
Similarly, we should make every effort not to use victim language, but rather empower our clients
by referring to wheelchair users (rather than someone confined to a wheelchair), people unable to
transfer from their bed (rather than bedbound) and stroke survivors (rather than victims).
It is a privilege as a speech and language therapist to be able to meet people at their point of need
and to journey with them through rehabilitation or through the progression of a disease. At the
heart of this book is the desire to treat our clients with compassion, empathy and respect, in a way
that keeps the client and their family and carers always at the heart of what we do.
1
Anatomy
• Structures
• Musculature used in the swallowing process
o Facial muscles
o Muscles of mastication (chewing)
o Tongue muscles
o Pharyngeal muscles
o Laryngeal muscles
Physiology
• Oral preparatory stage
• Oral stage
• Pharyngeal stage
• Oesophageal stage
Airway protection
Neurological underpinnings of the swallow process
• The cranial nerves
Positioning
Oral hygiene
Summary
Test your knowledge!
Eating and drinking is an integral part of being human. Not only do we need nutrition and hydra-
tion to fuel our bodies and survive, but mealtimes are also imbued with social, cultural and some-
times even religious meaning. We celebrate by eating at a wedding and we mourn by eating at
a wake. We can eat for comfort, for companionship or for networking. Religious festivals like
Christmas, Eid, Purim and Diwali are all marked by feasting with friends and family. Our individual
cultural and family narratives are all characterised by specific dishes and tastes.
DOI: 10.4324/9781003308560-2
4 The typical swallow
However, this intrinsic facet of what it means to be human is an incredibly complex process,
involving many anatomical structures and governed by a complex system of neurones (a glossary
of EDS terms and a list of common abbreviations can be found in Appendix 2 in order to help the
clinician navigate this complexity). Small wonder, then, that this process can become disrupted
through illness or disability and that the effects of this disruption can be physically, socially and
spiritually devastating.
In this chapter, we will explore what the typical swallow process looks like; that is, the main principles
involved. Of course, each individual is unique and what is typical for a young able-bodied person is
different from what is typical for an elderly person, or for a young person with a learning disability.
Sometimes people may need to face a new normal, where their swallow function is changed and
strategies need to be employed.
Swallowing happens whether we are awake or asleep. It is estimated that we swallow at least 600
times during the day – more when we are actually eating and drinking and a bit less when we are
asleep. It is an everyday function of the body; one we don’t necessarily think about until something
goes wrong.
Swallow your saliva now, as you are reading. What do you notice? The first step to becoming a com-
petent and knowledgeable therapist is to observe, take note of and reflect on things that you might
previously not have considered.
Now have a sip of water or a bite of something to eat. What do you notice? The complexity of
swallowing really becomes apparent when we concentrate on the process.
It is a useful exercise when training others to ask them to focus on the swallowing process in this
way. It is something that we do so unconsciously that encouraging others to become conscious of
it allows for better understanding. By attempting to answer the questions above, we are already
breaking down the swallow system, rendering it more understandable.
The typical swallow 5
The upper respiratory tract of the human enables us to breathe and vocalise. However, this vital
biological system is positioned close to the gastrointestinal system. It is essential, therefore, that our
anatomy and physiology ensure that both breathing and eating, drinking and swallowing (EDS)
can happen in a safe way. In Figure 1.1 below, you can see how close the trachea (part of the respira-
tory system) is to the oesophagus (part of the gastrointestinal system). The swallow process there-
fore needs to be coordinated and protective of the airway. We will discuss how both the anatomy
and the physiology of the typical swallow process allow humans to eat and drink safely, without
material entering the trachea or the lungs.
To develop your skills of assessment, you need a good understanding of the typical swallow,
including the anatomy, physiology and underpinning neurology.
Anatomy
Essential to understanding the swallow process is a good working knowledge of the anatomical
structures and musculature involved. This then also provides us with the vocabulary for explaining
and understanding the concomitant physiological processes.
Structures
The following diagram (Figure 1.1) is a lateral representation showing the key structures of the
head and neck in the sagittal plane. All of these structures have a function in EDS and these are
listed in Table 1.1.
The faucial arches, velum and uvula in the oral cavity are more visible in the anterior-posterior (AP)
plane (see Figure 1.2).
A large number of muscle groups are involved in the process of swallowing, including facial, lingual,
pharyngeal and laryngeal musculature and the muscles of mastication.
Facial muscles
Some of the muscles of the lower face are used in the EDS process, as well as in speech produc-
tion. The buccinator is a large muscle in the cheek, which contracts to help contain food and fluid
within the oral cavity in a process known as buccal tension. The orbicularis oris (as the Latin name
suggests) is a muscle which surrounds the mouth and enables the lips to move and to close.
6 The typical swallow
Table 1.1 Key structures of the head and neck and their prime eating, drinking and swallowing
(EDS) functions
Larynx The vocal folds form the glottis and There are three subsections to the larynx –
are able to adduct (close) to protect the supraglottic, glottic and subglottic
the airway regions The vocal folds are surrounded
False vocal folds sit just above the true by the thyroid (shield-shaped) cartilage,
vocal folds and can also approximate with the cricoid (ring-shaped) cartilage
for protective reasons just below
The supraglottic area (above the vocal
folds) is also sometimes referred to as the
laryngeal vestibule
Lips Provide a seal to the oral cavity Labial is the adjective related to the lips
Mandible Allows for mouth-opening and Mobile, lower jaw which is joined to the
mastication (chewing) maxilla by the temporomandibular joint
(TMJ)
Maxilla Top teeth (mastication) and hard Fixed, upper part of jaw
palate (bolus propulsion) are housed
here
Nasal cavities Should be closed off for swallowing The nose comprises the nasal septum (thin
Olfactory sensory neurones send bone which divides the left and right
messages to the cortex to identify nasal cavities) and the turbinates (small
smell – sense of smell also relates bony structures inside the nose which
closely to taste help to cleanse and humidify inspired air)
Oesophagus Allows passage of food and drink from Hollow, collapsed, muscular tube,
the pharynx to the stomach comprising striated muscle in the upper
third and smooth muscle in the lower
two-thirds
Oral cavity Contains the bolus ready for We sometimes refer to perioral (around the
swallowing mouth) and intraoral (within the mouth)
Pharynx Bolus is squeezed through the pharynx Divided into three sections: oropharynx,
towards the oesophagus nasopharynx, hypopharynx/
laryngopharynx
Pyriform fossae Food/fluid residue may accumulate Pyriform means “pair-shaped” and refers
/ sinuses (see here to pockets within the pharynx, close to
Figure 1.3 for the entrance to the larynx, created by
the location of the aryepiglottic folds and the thyroid
the valleculae and cartilage
pyriform sinuses)
Soft palate/velum Makes contact with the posterior The posterior part of the palate which
pharyngeal wall to seal off the nasal contains muscle fibres and is therefore
cavity able to move when innervated
Sulci (singular – Food may fall into the sulci and need The spaces between the inner cheek and
sulcus) retrieving with the tongue the teeth (lateral sulci at the sides and
anterior sulcus in front)
Teeth Used in biting and mastication Dentition refers to the teeth. Someone with
no teeth is referred to as edentulous
Tongue Used to manipulate the bolus in the oral Large muscular structure, which comprises
cavity and to propel the bolus from the tip, blade (dorsal surface), back of
the front to the back of the mouth tongue and tongue base
Allows taste
Trachea Expiration post-swallow Fixed, open, cartilaginous tube, allowing
air in and out during respiration
Upper oesophageal A sphincter that is closed until food/ Sometimes you will see the abbreviation
sphincter / fluid reaches it, when it opens to UES (upper esophageal sphincter)
cricopharyngeal allow the material through into the
sphincter oesophagus
(Continued)
8 The typical swallow
During the eating process, in order to create a cohesive mass which is ready to swallow (bolus),
it is often necessary to masticate (chew) solid food as well as add saliva to it. The temporalis and
masseter muscles elevate the mandible, allowing the mouth to close. The temporalis also allows for
retraction of the mandible. Place your finger on your temple when you chew and you will feel your
temporalis muscle. Place your finger on your cheek and you will feel the masseter muscle.
The muscles of mastication also comprise the pterygoids: the lateral pterygoids allow the jaw to move
laterally, and the medial pterygoids enable elevation, protrusion and depression of the mandible.
The typical swallow 9
Tongue muscles
The tongue is a large, muscular structure which comprises both intrinsic and extrinsic muscles.
Intrinsic muscles lie within the tongue itself and allow for intricate and small movements needed in
both speech and swallowing. These muscles are referred to as either vertical, transverse or longitu-
dinal (inferior and superior), depending on the direction of their fibres. The extrinsic muscles link
the tongue to other structures. The names of these muscles are rather helpfully formed by linking
together the Greek names for each structure involved. For example, the genioglossus links the
mandible/chin (genio-) to the tongue (-glossus), the hyoglossus links the hyoid bone (hyo-) to the
tongue, the palatoglossus links the palate (palato-) to the tongue and the styloglossus the styloid
process (stylo-) to the tongue.
Pharyngeal muscles
The pharynx has to constrict to enable food and fluid to be pushed down towards the oesophagus.
The pharyngeal constrictor muscles are divided into superior, middle and inferior, depending on
their position.
10 The typical swallow
Laryngeal muscles
Laryngeal musculature can also be divided into extrinsic (which attach the larynx to something
else – that something being the hyoid bone) and intrinsic (which attach to different parts of the
laryngeal framework).
The extrinsic laryngeal muscles comprise the suprahyoid and the infrahyoid. The suprahyoid links
the hyoid bone to the mandible, and the infrahyoid links the hyoid to the larynx. In Chapter 4,
we will explore one assessment technique known as laryngeal palpation, where the clinician places
their fingers on the laryngeal cartilages and the hyoid bone in order to feel the upward and forward
movement of the larynx during swallowing.
Abduction (opening) and adduction (closing) of the vocal folds is an important element of the safe
swallow. The airway is protected by closure of the vocal folds at the point of swallow, and abrupt
abduction of the vocal folds (in the form of a cough) helps expel foreign bodies which may inadvert-
ently penetrate the larynx. These functions all utilise the intrinsic muscles of the larynx. The pos-
terior cricoarytenoid muscles abduct the vocal folds. The lateral cricoarytenoid and interarytenoid
muscles adduct the vocal folds. The cricothyroid and thyroarytenoid muscles help alter the length,
tension and thickness of the vocal folds, which is of course of particular importance in voicing.
Physiology
Now we have an understanding of the structures and the musculature involved in the swallow
process, we can start to think about how, why and when they move in order to create a safe and
efficient swallow. The swallow process is typically divided into four stages or phases. These stages
are not separate from each other, and aspects of one stage may influence another, but this way of
dividing up the process helps us to understand the physiology; it also enables us to pinpoint where
difficulties may be arising. The four stages are normally referred to as:
• Oral preparatory
• Oral
• Pharyngeal
• Oesophageal
Sometimes you will see the oral preparatory and oral stages combined into one stage, but I think
it is helpful to split them, especially when we start to learn how to diagnose different swallowing
problems. You will notice that the names of the stages give us a clue as to what happens – and where.
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English birth and parentage. Soon after his marriage, he engaged in
the restaurant business and continued in this business until
September, 1862, when he enlisted in the One Hundred and Twenty-
fourth Regiment of Illinois Volunteer Infantry. He was mustered into
the service at Springfield, Illinois, went into action first at Jackson,
Tenn., participated in the siege of Vicksburg and in successive
campaigns, being mustered out of service at the end of three years
days from the date of his enlistment.
Immediately after his retirement from the military service, he
returned to his old business in Aurora. Enterprising, shrewd and
capable, his business expanded and he became the proprietor and
then owner of the leading hotel of the city, and one of its most
enterprising and public spirited citizens. He became largely
interested in real estate, laying out several large additions to the city,
and realizing handsome profits from his investments. In 1882, he
organized the Aurora Street Railroad Company, took charge of the
construction of the road, and pushed to completion, an enterprise
which has since been developed into one of the most perfect electric
railroad systems in the West. He was also the projector of the Joliet
and Aurora Northern Railroad, an enterprise with which he was most
actively identified up to the date of its going into operation, and at a
late date as one of its leading officials. In everything calculated to
contribute in any way to the growth and prosperity of Aurora he has
taken a most active interest, and as a natural consequence of this,
coupled with a cheering geniality, he has always enjoyed great
popularity.
His political life began in 1876, when he was elected an Alderman
for one of the wards of Aurora. In the fall of the same year he was
elected a member of the State Legislature. After serving one term in
the House of Representatives, he was elected, in 1880, a member of
the State Senate, and has been twice re-elected since that time. As
a member of the General Assembly, he has become recognized as a
careful and conscientious legislator, with a large stock of practical
ideas, and a capacity for energetic and persistent efforts, which have
made his services peculiarly valuable to his constituents. While
serving his first term in the Legislature he introduced and succeeded
in having enacted into a law, the bill providing for the establishment
of a State Soldier’s Home in Illinois—an institution which does great
credit to the State.
He was also the author of the law under which the National Guard
is now organized, a measure which met with determined opposition
at the time of its introduction. Despite the opposition however, it
became a law, and the wisdom of the act has since been
demonstrated on numerous occasions.
In recognition of his services in perfecting the organization of and
rendering effective the State Militia, Governor Shelby M. Cullom
made him a member of his military staff, with the rank of colonel. He
was appointed to the same position on the staff of Governor
Hamilton and Governor Oglesby, and is now serving on the staff of
Governor Fifer.
The Police Pension bill was another of the important measures
which had his successful advocacy.
The life of Col. Evans strikingly emphasizes the marvelous
industry, tireless energy, and broad spirit of enterprise that are to-day
so characteristic of the American man of affairs.
W. H. Maguire.
EDITORIAL AND HISTORICAL NOTES.
The present (November) number of the Magazine of Western
History, which is the first number of the new volume (Vol. XV)
appears under a new name which will more adequately describe its
present character.
The title chosen—“THE NATIONAL MAGAZINE—A Journal
Devoted to American History—” is in keeping with the enlarged
scope and purpose of the publication. When it first came into
existence, its proposed mission was to gather and preserve the
history of that great West which lies beyond the Alleghanies, and
while that labor has been pursued with results that have enriched
American history, the boundaries have been gradually enlarged until
the whole country has become its field of research, and readers and
contributors are found in every State and territory.
The Magazine has become National, and it is believed that the
present name will be accepted as more appropriate than the one that
has been outgrown.
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