Exam Paper of

ISO 9001:2015 Quality Management System

Internal Auditor (I.A.)
(Note: There is no negative marking for the wrong
answers.)
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Name: Dept.:

INSTRUCTIONS:
a. Please answer all questions in 30 minutes.
b. Tick mark your answer at the appropriate space, Only ONE (1) answer shall be
marked
for each question.
c. Test paper must be returned at the end of the test.

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1)Quality Manual*
ISO 9001:2015 requires organizations to prepare a Quality Manual.

(A)True (B)False

2)Management Representative*
ISO 9001:2015 requires organizations to appoint a Management Representative.

(A)True (B)False

3)Preventive Actions*
In ISO 9001:2015 there is no requirement related to Preventive Actions.

(A)True (B)False

4)Mandatory Procedures*
Six mandatory procedures are required in ISO 9001:2015?

(A)True (B)False

5)Documented Information*
In ISO 9001:2015 records and documents are now called documented information.

(A)True (B)False

6)Risk Based Thinking*

ISO 9001:2015 has introduced the concept of risk based thinking in quality
management.

(A)True (B)False

7) Clause4:Context of the organization need to be maintained as documented

information.

(A)True (B)False

8)Scope of the QMS*

The scope of the quality management system needs to be available and be maintained
as
documented information.
(A)True (B)False
9)Clause 5 - Leadership

Person or group of people who directs and controls an organization at the highest
level are
called:
(A)Management Representative
(B)Top Management
(C)Quality Manager
(D)Quality Director

10)Quality Policy*
Who is responsible to establish, implement and maintain a quality policy?
(A)Management Representative
(B)Top Management
(C)Quality Manager
(D)Quality Policy is every one's responsibility

11)Clause 6 - Planning

Uncertainty
The effect of uncertainty is called:
(A)Risk
(B)Effect
(C)Probability
(D)Assurance

12)Intentions and direction of an organization as formally expressed by its top

management
is called:
(A)Vision
(B)Mission
(C)Policy
(D)Objective

13)External source of knowledge*

Which of the following is the example of an external source of knowledge?
(A)Lessons learned
(B)Standards
(C)results of improvements in the processes, products or services
(D)intellectual property

14)Resource*
Which of the following is NOT a resource identified by the standard?
(A)People
(B)Infrastructure
(C)Documents
(D)Organizational Knowledge

15)Clause 8 - Operation

Nonconforming outputs*
Which of the following is NOT the way to deal with the nonconforming outputs?
(A)Correction
(B)Preventive Action
(C)Informing the customer
(D)obtaining authorization for acceptance under concession
16)Change*
Following are the actions required when the requirements for products and services
are
changed. Identify the WRONG statement from the following options.
(A)ensure that relevant documented information is amended
(B)change of requirements should not be permitted
(C)relevant persons are made aware of the changed requirements

17) Clause 9 - Performance Evaluation

Corrective Actions*
All corrective actions resulting from the audit shall be closed out with 30 days of
the
completion of the audit, but in no case this will exceed 60 days.
(A)True (B)False

18) Management Review*

The organization shall conduct the Management Review at least once a year.
(A)True (B)False

19)Clause 10 - Improvement

Prevent Recurrence*
"Action to eliminate the cause of a nonconformity and to prevent recurrence" is
called a:
(A)Correction
(B)Corrective Action
(C) Preventive Action
(D)Nonconformity

20)“Systematic, independent and documented process for obtaining objective evidence

and
evaluating it objectively to determine the extent to which the audit criteria are
fulfilled” is the
definition of

(A)Audit
(B) Internal inspection
(C)Laboratory testing
(D) Internal audit procedure

21)In what clause of ISO 9001:2015 standard is the requirement for conducting
internal
audit specified?

(A)Clause 4 Context of the organization

(B)Clause 5 Leadership
(C)Clause 8 Operation
(D)Clause 9 Performance evaluation

22)A third party audit is

(A)An internal audit

(B)An audit by customer or client
(C)An audit by an independent organization
(D)All of the above