4
eee Kevin Keller's definition as a synthesis of memory and recognition ;
Feodemoental aspects mgement Kevin Lane Keller describes brand awareness as a synthesis of two
Brand memory (brand ; fo
jremories if were eee which indicates both the ability of the brand to be recalled from our
s ‘ith a cue oF prompt andthe ease with which we associate the brand with
given product category, a provi
ious purchase, ot a certain mode of use. For example, the brand recall
of a particular brand of detergent ~ and only that brand - will depend on the ability of that product to
ca ace: sit an “automatic” association, for example, when we get dirty or whenever we think
ofoour basket overflowing with diny laundry.
Brand recognition, .
which indicates our ability to confirm our knowledge of a certain brand when we
come into contact with it. In practice, recognition WouTd Br Wiggered whersver we enlors supermarket
a are able to associate a certain braid of detergent je one we have already come in contact
with
Brand memory and brand recogy
but they're not everything. To get a
and branding to our thinking.
Brand Awareness
Unit -2
ion are two crucial aspects in the brand awareness’ definition,
‘more comprehensive idea, let's add the concepts of brand equity
Brand awareness is defined as the buyer's ability to identify the brand in sufficient detail to make a
purchase (Rossiter and
Percy, 1987, 1997). Brand awareness isa necessary precursor to brand
attitude, a
Branding & Advertising:
Branding and advertisin;
strategy. Here's how they differ:
Definition:
WB are two interconnected but distinct components of marketing
Branding: Branding is the process of creating a unique identit
ot company in the minds of consumers. It involves defining the brand's values, personality, and
Positioning to differentiate it from competitors and establish emotional connections with customers.
Advertising: Advertising is a specific promotional activity within marketing that involves creating and
delivering persuasive messages to target audiences through various channels such as television, radio,
Print media, online platforms, and social media. The primary goal of advertising is to raise awareness
generate interest, and ultimately drive sales of products or services.
ity and perception for a product, service,
Scope:
Branding: Branding encompasses a wide range of activites beyond just advertising, It includes
elements such as brand strategy, brand identity design (logo, colors, typography), brand messaging,
brand guidelines, customer experience design, and brand management.
Advertising: Advertising is a subset of branding focused specifically on communication and
Promotion, While advertising plays a significant role in building brand awareness and influencing
consumer perceptions, it represents just one aspect of a comprehensive branding strategy.
Purpose:
Branding: The purpose of branding is to create a strong and distinctive identity for a brand that
resonates with consumers, fosters brand loyalty, and drives long-term value Ian to establish a clear
and compelling brand promise that communicates what the brand stands for and why it mates oy
consumers. j i
. xy Purpose of advertising is to communicate messages about a
one age andences with the intention of influencing their behavior. Adv
inf wuade, remind, of reinforce brand associations in consumers!
diving immediate sales or achieving other specific objectives,
brand's products
: ertising seeks to
minds, often with the goal of
Longevity:
@ scanned with OKEN Scanner* Bra is a long-term strategic endeavor focused on building enduring relationships wig
cone saa coaitacal nnd idomtity and values over time, ier branding requir,
ongoing investment, adaptation, and management fo stay relevant in chang ma et conditions,
Advertising: Advertising campaigns may vary in duration and frequency pending on specify
marketing goals, promotional cycles, and budget considerations. While individual ad campaigns may
have short-term objectives and lifespans, advertising efforts are typically part of a broader branding
Strategy aimed at sustaining brand visibility and engagement over the long term,
Conclusion: Branding and adverising are complementary elements of marketing strategy, yig
Peeing providing the foundation for building strong, enduring brands, and advertising serving as;
key tool for communicating brand messages and driving consumer engagement and actin
Difference Between coe
Branding And
Advertising
Hindustan Unilever Limited (HUL), to
advertising:
Product: Dove Soap
illustrate the differences between branding and
Branding for Dove Soap:
~ Brand Identity: Dove is known for its branding that revolves around the concept of real beauty and
Selfacceptance. The brand emphasizes inclusivity, promoting the idea that beauty comes in ll shapes,
Sizes, and colors.
~ Brand Values: Dove's branding is built on values such as authenticity, empowerment, and care. It
Positions itself as a brand that cares about its consumers” well-being, a
both physical and emotional
~Consistency: Dove maintains a consistent brand image sorose- Tt Products, with packaging,
Tranangres.and advertising aligned to reinfore its brand values and identity,
—Kane-Term Strategy: Dove's branding strategy focuses on buildive a strong emotional connection
with consumers over time, aiming to creat Joyalty and trust,
Advertising for Dove Soap:
~ Advertising Campaigns: Dove is renowned for its impactful adver ing camy
traditional beauty standards and celebrate div i
aur Professional models and promote messages ofself-ove and cosas =
Media Channels: Dove utilizes various advert
eda. and outdoor advertising to reach its target audience effectively:
~ Greative Messaging: Dove's advertising messages focus one storyt
Rarratives that resonate with consumers on an emotional level
conventional beauty norms,
~Short-Term “Objectives: ‘While Dove's branding. strategy is long-term focused, its advertising
campaigns may have short-term objectives such as promot
Bg specific product features, launching new
‘Yariants, or driving seasonal sales, ES ing OO
Difference between Branding and Advertising for Dove Soap:
‘clling, conveying powerfil
encourage them to rethink
@ scanned with OKEN ScannerAdenine on the other hand, serves as a tactical tool within Dove's branding strategy, delivering
specific ines “8s and promotions to consumers through various channels to increase product
awareness, drive sales, and reinforce the brand's values and positioning.
By examining Dove Soap's branding and advertising strategies, we can see how branding
forms the foundation of the brand's identity and values, while advertising acts as @ means [0
communicate these values to consumers and drive engagement and sales
Marketing is how.
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@ scanned with OKEN ScannerBRAND AWARENESS
STRATEGIES
Sot your brand sean without broaking the bank. there are
Sore and more options out there for amall businesses both
ee online and offline.
1. Bring Back Print Marketing
‘There are so many different brand awareness strategies that businesses can implement in this realm.
For instance, you or a group of your employees could participate in a charity marathon with each
‘wearing merchandise tht identifies them as part of a company. Simple t-shirts with a logo are ustally
more than enough.
In fact, printing branded material in general provides an excellent opportunity to reach wider
audiences. You can create custom t-shirts, hoodies, face masks, and other merchandise and give them
as complimentary gifts or prizes for your best customers,
‘You may wonder how does print on demand work and what it takes to get started. Like most retail
marketing endeavors there are hundreds of new online services to help facilitate this at an affordable
Price, Services like Prinity, Printful, and Lulu Xpress bring small businesses quality and. well
integrated options.
2. Go Offine in Other Ways, Too
OF course, thee are plenty of other offline tools besides printed materials, As we mentioned above,
though the world will still contin to be connected online, the coming years will see n resurgence it
‘more traditional marketing campaigns,
‘Think about physical mailers
Look for various print ads that would be a good fit
‘Attend local festivals, fairs, concerts, and other gatherings
‘Sponsor local clubs and teams
Send out branded gifts and prizes for social media contests or loyalty rewards
There is one important thing to remember with your offline marketing, however: keep it eco-fienly.
1s hard to justify wasting materials on physical marketing components when you can do so much of it
digitally. So look for partners and materials that ae more environmentally susiinable,
3. Cooperate With Trustworthy Brands
@ scanned with OKEN Scannershowing an audience tha
‘organizations to ‘canst oT ‘work with well-established brands builds trust. Look for local non-profit,
social media channels ore yes euulien your comunity, na they may share the news on their
Hiring branding experts egret: Bvine You some ee postive publicity.
considering, You could ase ¢xPeHstve. As such, a jlnt venture with a recognizable brand is worth
Consider doing the sarne gute # Parnership with a company that promotes some shared initiative
rovide your cewn, h another retail store, Look for brands that share a similar ethos and would
Fee romomers with complementary products,
ingredicnts come from pret Suing and vendor relationships. Take the time to lear where all
forall of those involved ge enemettturing conditions in which they were made, the faimess of wages
‘ow. Be dil along the way, and the environmental impact the product might have, to name
a 'gent and form lasting relatinships with suppli know and trust.
There is n0 need to bear ip pliers you know ani
alone. You can share your success with others and create brand awareness
strategies that are beneficial to multiple parties
4. Take Advantage of Influencer Marketing To Raise Brand Awareness
Influencer marketing is one of the best strategies at the moment. Brands are looking to create a
partnership with both micro-influencers and A-level celebrities alike. The goal, of course, is to reach
more people and raise awareness.
People are more likely to trust a brand that authoritative figures endorse. The word from the brand
fiself does not hold as much weight as it used to, particularly since the inception of social media
platforms, review sites, and more oversight in general
Of course, you should do your research before approaching any influencers. You do not want to work
with someone who does not share the same values as your brand. Avoid creating contradictions
between your brand’s message and any influencer you sponsor,
Additionally, influencer marketing is not necessary for any business. Focusing on a great product
should be a higher priority than asking for paid plugs from random Instagram accounts.
5. Add Impressive Content
General content is another item on the list of priorities. Supplementing your brand with useful content
is a great way to draw in new shoppers to your website and keep existing shoppers there a bit longer.
Focus on your blog, YouTube channel, social media platforms, and any affiliate sites.
Keep your branding and messaging consistent across any of these channels. You may struggle at first to
find your style that will be easily recognizable on any platform, but that's where a professional
writing service can come in handy. They will help you develop ‘an efficient strategy for creating
‘engaging content and maintaining regular posting.
You might seek guest content as well. Its similar to cooperating with other brands, except the goal is
to get a promotional video, an article, an infographic, or another piece of content on your website.
Doing it right will help your SEO strategy and provide more value for your readers.
Keep in mind, though, that publishing too much guest content can backfire. Your audience (and
Google!) will figure it out and start to think that you have been running out of ideas and have started to
rely on others.
6. Focus on Search Engine Optimization
Speaking of SEO, ranking high on Google and other search engines means more exposure. Boosting
organic traffic to your site brings in new users at an affordable rate. And done right, you're bringing in
high-intent shoppers who are more likely to convert, . tt
However, reaching that point is difficult, particularly when you are in a competitive niche. It's a long
pease tT requires alot of tal & error and patience. Hiring an SEO professional and letting them
Fanale he campaign could be valuable investment, Start small and measure the impact any strategies
have on your sales as YoU 80. .
7. Aim for Pro-Environment Practices it ;
We touched on this earlier, but reducing your business's waste and carbon footprint is an important
Bae should be done for the sake of doing so, but thas the added benefit of enjoying broad
Step to take, I Snsumers. I's clear that shoppers aze willing to spend more on eco-friendly produets.
Take inspiration ‘rom businesses across the country that have enjoyed remarkable success despite
rith their product line.
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7 “s 1es, the pick for most consumers is quite clear.
that neglects gowns Te ‘ruely to improve your word of mouth marketing. An environmentally
Moreover, you are Ti ont price that is of lasting quality is one that a whole lot of people will tell
Atanas produ! oi daly, hss « Michel Scot winevin-win~ a win for you, a win fr
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‘win for the Earth. :
@ scanned with OKEN ScannerPeople love contests. And they love five stuff even more. Freebies and contests may seem like a cheap
trick, but they're effective, You could organize contests on social media platforms and invite users
Participate by liking or sharing your conten, :
Contest posts on social mesa fen 10 go viral, soit is no surprise (0 see so many brands giving away
Stuff iFit means more exposure, followers, awareness, and, ultimately, more customers,
Cane AIDA Model: A Proven Framework for Converting Strangers Into )
Customers
The AIDA model was introduced by businessman Elias St. Elmo Lewis.in the late 19:
century. As an acronym, AIDA breaks down into the stéps required Tor successful_mark
Attention, Interest, Desire (or, ins jon) and Action, The AIDA marketing model is
% comerstone of modem marketing, (othe extent that missing one step is thought to almost guarantee
an unsuecessful result,
The AIDA model describes the four stages_a consumer goes through before making a
Purchasing decision. The stages are Attention, Interest, Desire, and Action (AIDA). During these four
Stages, your content will ideally attract attention to your brand, generate interest in your product or
service, stimulate a desire for it, and spur action to try or buy it.
AIDA MODEL
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@ scanned with OKEN ScannerBrand strategies ref
: ies refer to a set of actions and tactics that a company implements to develop,
aninin, and strengthen its brand identity and market postion. These strategies ar crucial for erating
aoe tone Sone etizable brand that resonates with consumers and sels the company apart from
competitors, Some common components of brand strategies include:
Brand positioning: Definin,
ing: Defining the unique value proposition of the brand and how it differs from
competitors. This involves identify ‘understanding consumer needs, and
iailihting the brant eg ne HE temas ing
Brand identity: Establishing the visual and verbal elements that represent the brand, including logos,
colors, fonts, and brand messaging. Consistency across all brand communications is essential for
building brand recognition and trust.
Brand messaging: Developing a clear and compelling message that communicates the brand’s values,
personality, and benefits to consumers. This messaging should resonate with the target audience and
evoke positive emotions.
Brand storytelling: Creating narratives and experiences that engage consumers on an emotional level
and foster a deeper connection with the brand, This could involve sharing the brand's history, values, or
the stories behind its products or services.
Brand extension: Expanding the brand into new product categories or markets while maintaining its
core identity and values, Successful brand extensions leverage the existing brand equity to drive
acceptance and adoption of new offerings.
Brand consistency: Ensuring that the brand's identity, messaging, and customer experience are
consistent across all touchpoints, including advertising, packaging, websites, and social media,
Consistency helps to build trust and loyalty among consumers.
Brand partnerships and collaborations: Forming strategic alliances with other brands, influencers, or
organizations that align with the brand’ values and target audience. These parinerships can help to
extend the brand's reach and credibility. :
Brand monitoring and management: Continuously evaluating consumer perceptions, market trends,
and competitive landscape to identify opportunities and threats fo the brand. Thi involves monitoring
brand sentiment, conducting market research, and adjusting strategies as needed to maintain relevance
and competitiveness.
fined and executed brand strategy is essential for building a strong and
conclusion: Overall, a wel-de! :
Conclusion: Overs ith consumers and drives long-term business success.
(enduring brand that resonates Wit
@ scanned with OKEN Scannera
4
Brand Communication
Brand communication is a combination of activities such as advertising, social media
reviews that are used to conmnnunicate with customers, Brand communication takes place every time's
potential customer ot client interacts with a particular brand, Tt could mean seeing a logo online ge
signing up for a newsletter.
Effective brand communication is essential for building brand awareness, shaping perceptions, ang
fostering positive relationships with consumers, Here are some key aspects of brand communication:
Consistent Messaging: Ensuring that the brand's messaging is cohesive across all communication
channels, including advertising, social media, website, packaging, and customer service interactions
Consistency helps to reinforce the brand's identity and build trust with consumers.
Brand Storytelling: Crafting compelling narratives that resonate with the target audience and convey
the brand's values, mission, and unique selling propositions. Brand storytelling humanizes the brand
and creates emotional connections with consumers.
Visual Identity: Developing visual elements such as logos, colors, typography, and imagery that
represent the brand and create a consistent visual identity across all communications. Visual ‘identity
plays a crucial role in brand recognition and differentiation.
Customer Engagement: Creating opportunities for two-way communication and engagement with
customers through social media, email marketing, interactive content, and community-building
initiatives. Engaging with customers fosters brand loyalty and advocacy.
Brand Advocacy: Empowering employees, customers, and brand ambassadors to become advocates
for the brand by providing them with the tools, resources, and incentives to promote the brand to
others. Word-of-mouth marketing from trusted sources can significantly impact brand perception and
awareness.
Transparency and Authenticity: Being transparent and authentic in all brand communications,
including acknowledging mistakes, addressing customer concems openly, and staying true to the
brand's values and promises. Authenticity builds credibility and trust with consumers.
Adaptability: Being responsive to changing market trends, consumer preferences, and cultural shifs
by continuously evolving brand communication strategies and tactics, Brands that remain relevant and
adaptable are better positioned to succeed in a dynamic marketplace.
Measurement and Analysis: Monitoring the effectiveness of brand communication efforts through
key performance indicators (KPIs) such as brand awareness, brand sentiment, customer engagement
metrics, and sales. Analyzing data allows brands to optimi i iicatic ies and
ank
aloes resources aoe che optimize their communication sages
@ scanned with OKEN ScannerBrana Communication Model
Identify overarching
ideas for brand
messaging and
spokesperson
Determine your
target audience
Identify customer
pain points and
needs
Call out your brand's
value propositions
Come up with
advertising pian
(social media, PR,
content, etc,
Document your ideal ee
customer response
{what should they
do, see, feel?)
Determine how
often you will
communicate to
your audience
Identify
success
metrics
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