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  • Service Now Benefits

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    Byong Cbyong
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    Service-Now Benefits Built in reporting and dashboards Built on ITIL (most widely used best practice for IT service management) from the ground up. Includes tightly integrated components for future expansion Enterprise Class application with rapid deployment time. Built around CMDB with flexibility for multiple integrations Auto - upgrading Subscription license - Enterprise Edition includes: o Incident Management o Problem Management o Change Management o Configuration Management o Release Management o Service Level Agreement o Service Request and Catalog o Asset Portfolio and Contract Management

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    Service-Now Benefits Built in reporting and dashboards Built on ITIL (most widely used best practice for IT service management) from the ground up. Includes tightly integrated components for future expansion Enterprise Class application with rapid deployment time. Built around CMDB with flexibility for multiple integrations Auto - upgrading Subscription license - Enterprise Edition includes: o Incident Management o Problem Management o Change Management o Configuration Management o Release Management o Service Level Agreement o Service Request and Catalog o Asset Portfolio and Contract Management

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    166 views1 page

    Service Now Benefits

    Uploaded by

    Byong Cbyong
    Service-Now Benefits Built in reporting and dashboards Built on ITIL (most widely used best practice for IT service management) from the ground up. Includes tightly integrated components for future expansion Enterprise Class application with rapid deployment time. Built around CMDB with flexibility for multiple integrations Auto - upgrading Subscription license - Enterprise Edition includes: o Incident Management o Problem Management o Change Management o Configuration Management o Release Management o Service Level Agreement o Service Request and Catalog o Asset Portfolio and Contract Management

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
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    Service-Now Benefits

    Built in reporting and dashboards Built on ITIL (most widely used best practice for IT Service Management) from the ground up and includes tightly integrated components for future expansion Enterprise Class application with rapid deployment time Modern Web 2.0 architecture Customizable Built around CMDB with flexibility for multiple integrations Auto upgrading Subscription license - Enterprise Edition includes: o Incident Management o Problem Management o Change Management o Configuration Management o Release Management o Service Level Agreement o Service Request & Catalog o Asset Portfolio & Contract Management o Project Portfolio Management o Employee Self Service o Reporting/ OLAP

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