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    MAF Resume2011

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    mikool74321
    Michael Frank is seeking employment and includes his contact information, education history at Lehigh University where he studied computer science and business, and relevant work experience including internships at Charles Schwab, Freddie Mac, Identity Theft 911, and RG Capital LLC Velocity Financial where he performed duties related to customer relationship management systems, IT support, website development, and general administrative tasks. He lists technical skills and leadership experiences such as public speaking contests and involvement with student organizations.

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    MAF Resume2011

    Uploaded by

    mikool74321
    28 views1 page
    Michael Frank is seeking employment and includes his contact information, education history at Lehigh University where he studied computer science and business, and relevant work experience including internships at Charles Schwab, Freddie Mac, Identity Theft 911, and RG Capital LLC Velocity Financial where he performed duties related to customer relationship management systems, IT support, website development, and general administrative tasks. He lists technical skills and leadership experiences such as public speaking contests and involvement with student organizations.

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    Michael Frank is seeking employment and includes his contact information, education history at Lehigh University where he studied computer science and business, and relevant work experience including internships at Charles Schwab, Freddie Mac, Identity Theft 911, and RG Capital LLC Velocity Financial where he performed duties related to customer relationship management systems, IT support, website development, and general administrative tasks. He lists technical skills and leadership experiences such as public speaking contests and involvement with student organizations.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    28 views1 page

    MAF Resume2011

    Uploaded by

    mikool74321
    Michael Frank is seeking employment and includes his contact information, education history at Lehigh University where he studied computer science and business, and relevant work experience including internships at Charles Schwab, Freddie Mac, Identity Theft 911, and RG Capital LLC Velocity Financial where he performed duties related to customer relationship management systems, IT support, website development, and general administrative tasks. He lists technical skills and leadership experiences such as public speaking contests and involvement with student organizations.

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    Michael Andrew Frank

    Present Address Box C209, 39 University Drive Bethlehem, PA 18015 Phone: (480)-227-1249 Permanent Address 7167 E. Rancho Vista Dr. Scottsdale, AZ 85251 Email: maf411@lehigh.edu

    Education
    Lehigh University
    P.t. Rossin College of Engineering & Applied Science Bachelor of Science in Computer Science & Business Cumulative GPA: 3.05/4.00 Bethlehem, PA College of Business and Economics Graduation: May 2012

    Employment
    Historic Bethlehem Partnership
    Customer Relationship Management Systems Spring 2010 - Fall 2011 Bethlehem ,PA

    Company Description: Nonprofit dedicated to educating the public about Bethlehems rich heritage, by preserving historic site and exhibiting artistic objects. Scope of Work - Lost focus of vital membership activity - Unable to extract critical information - No existing P.O.S./inventory management system Duties Performed - Improved processes and store procedures - Developed reporting module with Crystal Reports - Integrated C.R.M. and P.O.S. systems

    Charles Schwab
    Workplace Technology Delivery Summer Intern

    June-Aug 2011 Pheonix, AZ

    Freddie Mac
    IT Delivery Systems Summer Intern

    May-August 2010 Mclean, VA

    National Service Desk: Internal Schwab support and service group required to maintain an SLA of 80% in restoring service at the first point of contact. Duties Performed - Developed options for improved K.B. assistance - Studied and consulted on call center optimization - Assisted with the implementation of N.S.D. chat

    Multi-Family Division: Supports the acquisition, refinance, rehabilitation and construction of apartment communities across America. Duties Performed - Corrected mortgage transformational logic - Competed in company case study - Revised architecture documentation

    Identity Theft 911


    Information Technology Summer Intern Duties Performed - Reasearched web content management - Consulted on website layout & execution

    June-Aug 2011 Scottsdale, AZ

    RG Capital LLC Velocity Financial


    Summer Intern

    May-August 2010 May-August Scottsdale, AZ

    Duties Performed - Greeted clients at front desk - Provided general administrative/technical support

    Computer Experience
    Programming Languages: Markup Languges: Visualization & Reporting: Software Packages: C/C++ XML Crystal Reports The Raisers Edge VBA/VB HTML Qlikview Counter Point Java A LTEX Tableaux Remedy SQL Microsoft Office Talisma

    Leadership
    Academic Achievements: Team Building: Martin Luther King Oratory Contest finalist, Accenture Business Plan Competition finalist The National Society of Leadership and Success, TRAC Fellow Nominee National Student Leadership Conference: Fordham University Orientation Leader: Lehigh University Gillette Economic Leaders Conference: Babson College Scottsdale Mayors Youth Council www.maftheory.com July 2009 August 2009 Summer 2006 September 2005 - May 2006

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