YWCA School-Age Childcare - Forest Lakes Elementary Parent Survey

1. Please select the number of children you have in the YWCA's childcare program at Forest Lakes Elementary School.
Response Percent One Two Three Four Five More than five 74.2% 25.8% 0.0% 0.0% 0.0% 0.0% answered question skipped question Response Count 23 8 0 0 0 0 31 0

2. Please indicate whether your child or children are enrolled in before-school, after-school, or both before- and after-school childcare.
Response Percent Before-school childcare After-school childcare Both before- and after-school childcare 19.4% 29.0% Response Count 6 9

51.6%

16

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31 0

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3. Do you believe that your child or children enjoy coming to the YWCA childcare program?
Response Percent Yes No Other (please specify) or comments 24.1% 7 93.1% 3.4% Response Count 27 1

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4. How would you compare this program to other childcare programs where your child or children have been enrolled?
Response Percent This is a better program This program is comparable to other programs This program is lacking compared to other programs N/A Other (please specify) or comments 27.6% 8 31.0% Response Count 9

41.4%

12

6.9%

13.8%

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5. What do you and your child(ren) like best about the YWCA childcare program?
Response Count 28 answered question skipped question 28 3

6. What would you and/or your child(ren) like to change about the YWCA childcare program?
Response Count 25 answered question skipped question 25 6

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7. How would you rate the following aspects of the program?

Needs Improvement Rating Average Response Count

Excellent

Good

Fair

Poor

Physical activity

72.4% (21) 63.0% (17) 75.9% (22) 51.7% (15) 55.2% (16) 51.7% (15) 55.6% (15) 82.8% (24) 96.4% (27)

20.7% (6) 37.0% (10) 13.8% (4) 31.0% (9) 34.5% (10) 34.5% (10) 29.6% (8) 10.3% (3) 3.6% (1)

6.9% (2)

0.0% (0)

0.0% (0)

1.34

29

Time for homework

0.0% (0)

0.0% (0)

0.0% (0)

1.37

27

Staff engagement

0.0% (0)

6.9% (2)

3.4% (1)

1.48

29

Variety of activities

3.4% (1)

10.3% (3)

3.4% (1)

1.83

29

Balance of structured/unstructured time Quality/quantity of materials (games, books, etc)

0.0% (0)

6.9% (2)

3.4% (1)

1.69

29

10.3% (3) 11.1% (3)

0.0% (0)

3.4% (1)

1.69

29

Field trips

0.0% (0)

3.7% (1)

1.67

27

Cost of program

6.9% (2)

0.0% (0)

0.0% (0)

1.24

29

Location

0.0% (0)

0.0% (0)

0.0% (0)

1.04

28

Comments

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8. How would you rate the staff?

Needs Improvement Rating Average Response Count

Excellent

Good

Fair

Poor

Respectful and courteous

79.3% (23) 75.9% (22) 65.5% (19) 72.4% (21) 69.0% (20) 64.3% (18)

10.3% (3) 3.4% (1) 24.1% (7) 10.3% (3) 10.3% (3) 10.7% (3)

6.9% (2)

3.4% (1)

0.0% (0)

1.34

29

Knowledgeable

13.8% (4)

6.9% (2)

0.0% (0)

1.52

29

Accessible

6.9% (2)

3.4% (1)

0.0% (0)

1.48

29

Prepared

3.4% (1)

13.8% (4)

0.0% (0)

1.59

29

Informed

10.3% (3) 10.7% (3)

10.3% (3)

0.0% (0)

1.62

29

Professional

14.3% (4)

0.0% (0)

1.75

28

Comments

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9. How would you rate your and your child(ren)'s overall experience with the YWCA beforeand after-school care program?
Response Percent Excellent Good Fair Needs Improvement Poor Other (please specify) 75.9% 13.8% 3.4% 3.4% 3.4% Response Count 22 4 1 1 1

6.9%

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10. Please feel free to enter additional comments here on any of the questions above or on any other topic relating to your and your child(ren)'s experience with the YWCA childcare program at FLES.
Response Count 6 answered question skipped question 6 25

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11. Please rank the following payment methods according to how likely you are to use them, if they were all to be available to you. (Note that payment in cash is not an option, and that automatic payments could be started or stopped at any time.)
Most likely to use over 50% of the time Automatic payment by EFT/bank withdrawal Automatic payment by credit/debit card Credit/debit card payment in person at the program location (not automatic) Credit/debit card payment online (not automatic) Personal check Money order 14.8% (4) 14.8% (4) 37.0% (10) 33.3% (9) 2.89 27 Likely to use up to 50% of the time

Might use on occasion

Probably would not use

Rating Average

Response Count

29.6% (8)

11.1% (3)

11.1% (3)

48.1% (13)

2.78

27

22.2% (6)

14.8% (4)

7.4% (2)

55.6% (15)

2.96

27

46.2% (12)

19.2% (5)

19.2% (5)

15.4% (4)

2.04

26

75.9% (22) 0.0% (0)

6.9% (2) 0.0% (0)

13.8% (4) 0.0% (0)

3.4% (1) 100.0% (26)

1.45 4.00 Comments

29 26

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12. If your child or children use before-school care, which of the following would be the most convenient time for you to drop off your child(ren) at the childcare program on regular school days?
Response Percent Between 6:00am and 6:15am Between 6:15am and 6:30am Between 6:30am and 6:45am Between 6:45am and 7:00am Between 7:00am and 8:00am Not applicable to my child(ren) 0.0% 0.0% 10.3% 6.9% 51.7% 31.0% Response Count 0 0 3 2 15 9

Feel free to provide more information about what drop-off time would be most convenient for you.

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13. If your child or children use after-school care, which of the following would be the most convenient time for you to pick up your child(ren) in the evening on regular school days?
Response Percent Between 4:00pm and 6:00pm Between 6:00pm and 6:15pm Between 6:15pm and 6:30pm Not applicable to my child(ren) 55.2% 20.7% 10.3% 13.8% Response Count 16 6 3 4 0 29 2

Feel free to comment on what would be the most convenient pick-up time for you. answered question skipped question

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14. Are there any additional services or options that you would like the childcare program to provide? If so, please explain below.
Response Count 5 answered question skipped question 5 26

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