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Shirley J. Croft 496 S. 219th Drive Buckeye, AZ 85326 (732) 644-8408 sc126b052@westpost.

net

February 10, 2011 To Whom It May Concern: Im interested in any front office or medical billing positions you may have open . Please find my resume attached for your convenience. If you are interested or h ave any questions, please contact me at (732) 644-8408. Respectfully submitted, Shirley J. Croft

Shirley J. Croft 496 S. 219th Drive Buckeye, AZ 85326 (732) 644-8408 sc126b052@westpost.net Objectives A position that will enable me to utilize all my skills and knowledge, so that I can both improve and advance in the medical profession. Employment History Billing Associate, September 2007-present CG Healthcare Solutions Responsible for several clients in various specialties such as Internal Medicine , Urology, Plastic Surgery, General Internist, ENTs, Oncology and Hematology. R eviewed pre-billing reports prior to claim submission, preparing and transmittin g electronic claims, correcting errors, entering billing information into the sy stem, checking bills for accuracy, follow-up on all claims, accounts receivable, handled all billing inquiries from patients and insurance companies, posting pa tient and insurance payments, and handled the collection process. Billing Associate, February 2006-September 2007

J. & S. Stark Agency Maintained ten accounts for providers in various specialties: Cardiology, Neurol ogy, Internal Medicine and Psychiatry. Entered billing, verified patient eligib ility, posted monies, answered patients billing inquiries and completed follow u p. Billing Associate, January 2003-February 2006 Arrowhead Dermatology Posted mail by processing and entering payment information to patient accounts, completed follow-up on all claims, monitored all third-party billings, communica ted with insurance companies to expedite the collection process, carried out all refund requests, answered billing inquiries from patients and insurance compani es, managed Accounts Receivable, obtained pertinent reports as requested, and ve rified that encounter sheets were coded appropriately. Supervisor, April 2000-December 2004 Osco Drugs Responsible for making weekly schedules, opening and closing the store. Account able for maintaining business monies, ordering merchandise, and receiving stock. Special Skills/Awards/Certifications Osco Scholarship, 2002 Coding Seminars Participant Internet and computer knowledge: Proficient with Internet, Wisdom, Intuition, Me dical Manager, Intergy, Collaborate MD, and Microsoft Office programs such as Wo rd and Excel. Volunteer: Maryvale Hospital and Glendale Nursing Home. Member of High School Me dical Magnet Program Four years of private baking/cake decorating lessons Education Long Technical College, 2002-2003; Medical Assistant/Physical Therapy Alhambra High School, 1997-2001

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