Nili Jou 85592 Harvest Pl. Rancho Cucamonga, CA. 91730 Email: nj1348dc6@westpost.

net Phone: (832) 725-1787 Core Competencies: Comprehensive knowledge of phlebotomy and venipuncture procedures. Ability to communicate with physicians, patients, and hospital staff in a court eous, effective, and professional manner. Familiar with the safety protocols regarding the storage and transportation of blood. Skilled in reading and writing specimen collection and routine testing procedur es. In-depth knowledge of medical terminology and laboratory information system. Excellent knowledge computer applications Microsoft Office 2007. Professional Experience: Hoag Memorial Presbyterian Hospital Phlebotomist Newport Beach, CA. Sept/06-Nov/07

Obtained appropriate specimens by venipuncture, fingerstick, heelstick and by f ollowing proper patient identification procedures. Responsible for transporting specimens from on and off-site collection areas to the appropriate section of the laboratory. Performed the responsibilities of entering patient demographic information and laboratory test orders into the information systems in an accurate manner. Updated any unusual and problematic incidents to technical staff, supervisory p ersonnel and pathologists. Completed insurance forms and made patient referrals as well as locate patient insurance information and managed high volume of calls. Hemacare (Mobile Unit) -Sept/06 Phlebotomist Van Nuys, CA. July/06

Interviewed blood donors, and collected patient history. Documented vital signs. Collected all blood samples, and processed all data. Christus St. John Hospital Nassau Bay, TX. 2006 Phlebotomist/Customer Support Representative

Nov/1998-June/

Responsible for obtaining blood and specimen under the instructions of licensed health provider. Managed the tasks of labeling the collection tubes with patients names, collect ion source and collection time. Performed the responsibilities of preserving and refrigerating specimen as well as distributing the specimens to the right locations. Verified insurance eligibility and following collection procedures, when requir ed. Obtained capillary specimens and venipuncture for all age groups by following p roper protocols. Coordinated and maintained client services and outreach programs. Managed the laboratory office. Resolved problems between the lab and physicians office. Education:

American Society of Clinical Pathologists Inc. Venipuncture Technician Certificate Saddleback College Billing Specialist Certificate International Correspondence School Medical Office Assistant CPR/ALS Certified (American Red Cross) Proficient Languages: English Farsi