Resume Sona T Contact No.: +91- 8095062001 E-mail id: shakthi.sona@gmail.

com

Objective: To achieve a challenging position in Software testing and Quality Management in a company, where acquired skills will be utilized towards continued growth and advancement. Training Undergone: Undergone training in BEML as an Apprentice Trainee from Aug-2008 to Aug -2009. Key Responsibilities:
Office related function with ERP activities.

M.S office, SAP system & internet transaction.

Creating request for quotation comparative statement of purchase order in SAP. Filling Transaction of activities in SAP. Online transaction for trading & technology Division.

Office related work & purchasing material from the clients. Work Experience: Worked in Reliance Infocomm as an Executive Operator from Sept -2009 to Dec -2010. Key Responsibilities:
Managing the Process related functions on daily basis. Preparing daily, weekly reports and sent to client status. Auditing on weekly basis & monthly basis (Billing & Payment, Denial management). Handling query mail related to billing or payment & reply on daily basis.

 Providing training to New Executive on floor (On Job training). Ensuring highest level of customer satisfaction to the clients.

Maintaining and monitoring Service Level.

Constantly assisting the team members with their process related Query.

Worked in Cambridge Institute of Technology as an Lab Instructor & System Administrator from Dec-2010 to July- 2011. Key Responsibilities: User administration (setup and maintaining account)
Maintaining system & Verify that peripherals are working properly

Quickly arrange repair for hardware in occasion of hardware failure

Monitor system performance, Create file systems, Install software Create a backup and recovery policy & Monitor network communication

Update system as soon as new version of OS and application software comes out Implement the policies for the use of the computer system and network
Setup security policies for users. A sys admin must have a strong grasp of computer

security (e.g. firewalls and intrusion detection systems). Technical Skills: Working Knowledge in Microsoft Windows.
Offices Package: MS Office 2003, MS Office 2007

C- Programming & Basis C++ Basis Knowledge in SAP Database Management System.

 Software Testing & Manual Testing

Automation Tool QTP, Basis VB Scripting

Performance Testing Load Runner

SQL Programming, Unix, Quality Center (QC)

Education Qualification:
Diploma in Electronics & Communication Engineering from Bharath Polytechnic

(Board of Technical Education & A.I.C.T.E approved) in the year (2008) with 60%.
SSLC from St. Theresas Girl High School in the year (2002) with 54%.

Technical Qualification:
Software Testing Course (6 Month) from Q-spider Info in the year (2011).

Personal Details: -

Name Fathers Name Address

: Sona. T : Tilak Kumar. R : No.8, 2nd main road, sheshadripuram, Bangalore-560020 : 23.03.1986 : Female : Single : Indian

Date of Birth Gender Marital Status Nationality

Language Known Declaration: -

: English, Tamil & Kannada.

I hereby declare you that the above information furnished are true to the best of my knowledge and belief. Place: Bangalore Date: (Sona. T)