Professional Documents
Culture Documents
Service Instructions: FX210/FX220
Service Instructions: FX210/FX220
Service Instructions: FX210/FX220
FX210/FX220
76102-646 Issue 3
ENGLISH
12.04.00
Table of Contents
Table of contents
Removing the covers Installing expansion boards Installing a head-up display Status display Error messages Configuring the scale Management mode Restricted service access Full service access Verification mode Exiting from full or restricted service access Navigating service mode Product configuration branches Branch 0 - Edit counter Branch 5 - Typical configurations Branch 6 - Weighing functionality Branch 7 - Weighing limits Branch 08 - Gravity compensation Branch 09 - Weight display Branch 19 - Bleeper functions Branch 20 - Power saving Branch 29 - Key press duration Branch 60 - Tares Branch 61 - Currencies Branch 62 - Main currency Branch 63 - Main currency, dual currency conversion Branch 64 - Alternate currency (Euros) Branch 100 - PLUs Calibration Aborting calibration Euro conversion procedure Replacing a head-up display 30kg scales Stiffener plate Base covers Illustrated parts list Head-up display Wiring diagram
Service Instructions
1 2 3 4 5 6 6 6 7 7 8 9 10 10 10 11 12 13 13 14 14 14 15 16 16 17 17 19 20 21 22 23 24 24 24 25 26 27
i
C B
1. 2. 3. 4. 5. 6. 7.
Disconnect the power supply from the scale. Remove the weighplate. Break the tamper seal. Remove the screw (A) and remove the expansion board cover. Remove the feet (and the springs if the scale is a 30kg machine). Remove the screw (B) at the front edge of the scale. Carefully lever the clips holding the cover using a flat-bladed screwdriver.
Note: When replacing the cover, if either of the clips are damaged an M6 machine or self-tapping screw (C) can be used to hold the cover in place.
Service Instructions
2.
Remove the cover and place the boards in their correct slots.
3.
Break off the appropriate blanking plate and replace the cover.
Service Instructions
3.
Attach the display using the two slotted screws. Carefully insert the plug from the display into the socket at the back of the FX.
Note: Do not push the connector into the socket too hard as you may damage the socket.
4.
Service Instructions
Status display
Status display
The status display shows some basic information about the scale. to view this information, press the display test key twice:
Top row 0 1 2 3
Middle row Boot block product code Application block product code Configuration block product code Product configuration checksum status: 0 - OK 1 - Checksum failed Mains/battery voltage Secondary calibration counter Cause of last reset: 0 - Power down 1 - Watchdog 2 - Clock monitor
Bottom row Boot block version number Application block version number Configuration block version number Product configuration edit counter
4 5 6
If you need to contact your authorised service agent for advice, please make a note of all the settings shown.
Service Instructions
Error messages
Error messages
Temporary error
Weight unsteady
Balance failed
Under range
Over range
Disconnect then reconnect the power supply. Battery failure - replace the batteries (do not use NiCad batteries). Power supply voltage too high. Make sure the correct power supply is being used (see page 28). E15 Disconnect then reconnect the power supply. E19 Software download tool error. Try downloading the application again. E20 Disconnect then reconnect the power supply, if the error reappears, you will need to replace the load cell (see page 28). E21 This could be caused by excessive vibration or an incorrect service calibration. Either adjust the filters (see page 11), or re-calibrate the scale (see page 20). E30 Management/service mode not exited correctly. Re-enter service mode, select the value to be changed, change the value and go to the next branch or sub-branch to accept the change. E35 An invalid configuration for the scale has been given in branch 5, re-enter the configurations (see page 10). E 36 An invalid capacity for the scale has been given in branch 5. Re-enter the configurations (see page 10). E40* The weight used for user-calibration is unsteady, re-calibrate the scale. E41* An incorrect weight is being used for user-calibration, use the correct weights E42* User calibration is not available for this scale. E100 Invalid PLU contents, re-program the PLU. E101 Transaction failed. E102 PLU write failed. The PLU has been protected in management mode. E103 Tare failed, re-program the tare. E110* The counting piece-weight is greater than 10% of the capacity of the scale. E151 A change to the configuration has failed, reprogram the configuration. E152 User does not have access to this item (in management mode). * These errors should not occur for retail scales.
E5 E10 E11
Service Instructions
Verification mode
Configuration menus
Service calibration
Management mode
This mode allows the user to configure a few branches of the scale. Because the configurations can be different for each scale, refer to the User Instructions for details on the branches available. To enter management mode: 6231 To exit management mode:
C
Service Instructions
3. 4.
Plug the service tool (part number 18165-140) into the side of the scale. Replace the weighplate and re-connect the power supply. The scale will now be in verification mode (see below).
Verification mode
Verification mode will display the weight to four decimal places, and zero tracking will be disabled. To go to the configuration menus:
Service Instructions
E
Long Press
You will need to disconnect the power supply, (remove the service tool if you are in full service access) and reconnect the power supply. Note: If you do not exit service mode correctly you will see an E 30 error message.
Service Instructions
Function Go to the next branch. Go to the next sub-branch. Go to the previous branch. * Go to the previous sub-branch. * Go to branch 00. Select value to be changed. Change the value. Note: After changing a value, you must go to the next branch or sub-branch to accept the change.
Key
Long press Short press Long press Short press
C C
7 5 1 C 8 5 2 0 9 6 3 00
or
Short press
Increment the value X10. Exit service mode. If you are using the service tool, disconnect the power supply from the scale and remove the tool before reconnecting the scale to the power supply * This key may not be available on some products.
Long press
Long press
Service Instructions
Value This counter is automatically incremented whenever the product configuration has been altered.
00
12000 15000 30000 30000 60000 60000 6000 6000 7500 12000 15000 15000 30000 30000 6000 6000 12000 15000 6000
01
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 15000
02
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
03
1 2 2 3 3 4 0 1 0 1 1 2 2 3 0 1 1 2 1
Sub-branch numbers 04 05 06 07 08
3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 129 129 129 129 129 129 1 1 1 1 1 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 12000 12000 25000 30000 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
09
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
10
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
11
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
12
100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100
10
Service Instructions
Value
0101357Gross zero appears when the range is between 0.25 divisions. Gross zero appears when the range is between 0.5 divisions. Disabled. Fast wide. Slow wide. Fast narrow. Slow narrow. Disabled. No test performed. -5 to 15%. -2 to 2%.
01 - Zero tracking. This is used to account for minor weight changes over time. For example, when weighing in dusty environments.
002 - Balance on power up. When powered up, the scale determines if it is within its previous 1 3balance range, if it is, it looks at sub-branch 03. If it is not a balance failed indicator will appear. A typical example of an error is if the scale is powered up without the weighplate on the scale. 03 - Automatic zero self balance. If enabled, the 0 1scale will automatically perform a balance. 04 - Dual capacity switching. 05 - Weight return to zero. When a weight has been removed from the scale, this determines how near to zero the scale must be before displaying the zero indicator. 06 - Hysteresis. This is used to prevent the weight display from flickering between the top of one weight increment and the bottom of the next. 07 - Normal balance range. This is percentage of the capacity that the zero can move away from the power up balance due to zero tracking, automatic or manual balance. 08 - Filters. If the scale is in an environment where there is vibration, for example in a mechanical workshop, filters can be applied so that the weight display remains steady. The stronger the filter the longer the display will take to display a weight. 09 - Minimum test weight for customer calibration. Not available. 10 - Maximum correction from customer calibration. Not available. 0101-
Disabled. Enabled. Allowed for all weight ranges. Only allowed at gross zero. Gross zero division. Between 0 and 20 divisions.
01-
Disabled. Enabled.
0 - 200 Primary capacity (%) multiplied by 2. For example, 200 = 100% 50 = 25%. 0 - Default filter (3). 1 -8 1 = Slight filter, 8 = Strong filter.
Service Instructions
11
Value
0120123456701Disable alternate units. USA decimal Pounds. Grams. 0.1 divisions. 0.25 divisions. 0.5 divisions. 1 divisions. 1.5 divisions. 2 divisions. 3 divisions. 5 divisions. Allow any tare increment. Tare increment must be a multiple of the weight increment.
13 - Tare increment. This sets the tare value that can be accepted by the scale. For example, on a 15kg x 5g scale if the tare increment is set to 1, then the tare weight must be a multiple of 5g. If the tare weight is not a multiple, then the scale will not accept the tare. 14 - Automatic re-tare. This sets the percentage of a tare within which subsequent tares will also be allowed without having to press the tare key. This is generally used where there is minor weight variation between containers. For example, cardboard boxes.
0 - Disable automatic re-tare. 1 - 200 tare range (%) multiplied by 2. For example, 200 = 100% 50 = 25%
Value
0 - 65535 divisions. This is the minimum weight (shown on the overlay) divided by the minimum weight increment (e). 0 - 65535 divisions.
01 - Under range limit. If the scale is set to display negative values (Branch 9 sub-branch 00) the weight display remains blank until the negative weight has been exceeded.
12
Service Instructions
Value
As published by the support office of your national distributor. Minimum value = 975000 Maximum value = 985000 You must enter a six digit value as the gravity factors are automatically set to five decimal places.
If the scale is to be calibrated and used in the same gravity zone, then both gravity factors should be set to 0. If you intend to calibrate the scale and then send the scale to a different gravity zone, you must enter the calibration and site gravity factors. If you do not know the site gravity factor, you must enter the calibration gravity factor and send a note with the scale stating that the site gravity factor is to be entered and needs to be re-verified and stamped before being sold to the customer. Note: Once the calibration and site gravity factors have been entered, the scale may not weigh correctly until the scale is at the site.
Value
01Negative net weight display. Blank net weight display.
01-
Service Instructions
13
Value
0101010101Disabled. Enabled. Disabled. Enabled. Disabled. Enabled. Disabled. Enabled. Quiet. Loud.
Value
012340123Permanently off. 5 seconds. 1 minute. 5 minutes. Permanently on. No sleep timeout. 1 minute. 5 minutes. 30 minutes.
01 - Sleep timeout. This is the length of time between the last scale activity and the scale going into 'SLEEP' mode.
Value
1 - 255 milliseconds X10 (E.g. 200 = 2sec).
14
Service Instructions
Branch 60 - Tares
Sub-branch
00 - Tare balance interlock. This determines whether the scale allows the zero key to be used while a tare is active. 01 - Tare cancelling. This determines the method of cancelling a tare.
Value
0101Manual balance is disabled whilst any tare is active. Manual balance clears all the tares before balancing. Retained. A retained tare will not be cancelled until all the weight is removed from the scale and the tare key pressed. Semi -self cancelling. These tares are automatically cancelled when both the tare and the goods are removed from the scale. The tare can be manually cancelled before entering a unit price by removing all the weight from the scale and pressing the tare key. Canadian/US price tare cancel. These tares are automatically cancelled when both the tare and the goods are removed from the scale. The tare cannot be manually cancelled until a unit price is entered and the transaction completed. Disable tare cancelling with tare key. Enable tares to be cancelled with the tare keys. Disabled. Enabled. Disabled. Enabled. Disabled. Enabled. Disabled. Enabled. PLU tares can only be programmed in management mode. PLU tares can be programmed from active tares.
Note: See also, branch 6 sub-branch 13 - tare increment, and branch 6 sub-branch 14 - automatic re-tare.
3-
02 - Tare cancelling with Tare keys. This enables or disables tare cancelling using the tare key. 03 - Keyboard entered tares*. 04 - Cumulative tare. If enabled, tares can be added together. 05 - PLU tare*. If enabled, a tare can be included in a PLU. 06 - PLU proportional tare*. If enabled, a proportional tare can be included in a PLU. This is compulsory in Canada. 07 - Programming PLU tares*. This determines whether PLU tares can be programmed using a PLU hot key.
010101010101-
Service Instructions
15
Branch 61 - Currencies
Sub-branch
00 - Default price base. 01 - Enable numeric key timeout. This determines whether there is a time restriction for entering numbers using the keyboard. 02 - Numeric key timeout. This sets the maximum time for entering consecutive numbers on the keyboard. For example, if you press '2' then '3' rapidly the display will show '23'. if you press '2' then '3' slowly the display will show '2' and then '3'. 03 - Unit price cancelling. This determines whether the unit price is cancelled when the net weight returns to zero. 04 - Default currency. This determines whether the scale looks at branch 62 or branch 64. This branch is used by the Euro conversion procedure (see page 22). 05 - Price base switching. Depending on the software used, this enables or disables price base switching or the X2 and X4 and ADD keys.
Value
0101Lower. For example, 100g. Upper. For example, kg. Disabled. Enabled.
0101-
Self cancelling. Retained. Main currency (branch 62). Alternate currency (branch 64).
0 1 2 3
Disable price base switching. Enable price base switching only when weighing in metric units. Enable price base switching only when weighing in imperial units. Enable price base switching when weighing in metric or imperial units.
Value
0 - 3 decimal places. 01010101Disabled. Enabled. Comma. Decimal point. Disabled. Enabled. Disable thousands separator for total price and add total. Enable thousands separator for total price and add total.
0 - 3 decimal places.
16
Service Instructions
Value
0 - No rounding. 1 - 255 Round up or down to nearest 1-255. 0No rounding. 1-255 (Round by). 0 - 3 decimal places. 0101Disabled. Enabled. Comma. Decimal point. A - 65 B - 66 C - 67 D - 68 E - 69 F - 70 G - 71 H - 72 I - 73 J - 74 K - 75 L - 76 M - 77 N - 78 O - 79 P - 80 Q - 81 R - 82 S - 83 T - 84 U - 85 V - 86 W - 87 X - 88 Y - 89 Z - 90
0 - 30 1 - 31 2 - 32 3 - 33 4 - 34 5 - 35 6 - 36 7 - 37 8 - 38 9 - 39
Value
0 - 999,999. 0 - 6 decimal places.
For example: The Italian conversion rate is 1936.27 Sub-branch 00 = 193627 Sub-branch 01 = 2 To be legal, the conversion rate for the Euro must be entered to 6 significant digits.
Value
0 - 3 decimal places.
Service Instructions
17
Value
01010101Disabled. Enabled. Comma. Decimal point. Disabled. Enabled. Disable thousands separator for total price and add total. Enable thousands separator for total price and add total.
0 - 3 decimal places.
06 - Total price rounding. 07 - Add total rounding. 08 - Dual currency display decimal places. 09 - Dual currency display thousands separator. 10 - Dual currency display decimal marker. 11 12 13 14 15 1st character of dual currency string. 2nd character of dual currency string. 3rd character of dual currency string. 4th character of dual currency string. 5th character of dual currency string. (must be 0)
0 - No rounding. 1 - 255 Round up or down to nearest 1-255. 0No rounding. 1-255 (Round by). 0 - 3 decimal places. 0101Disabled. Enabled. Comma. Decimal point. A - 65 B - 66 C - 67 D - 68 E - 69 F - 70 G - 71 H - 72 I - 73 J - 74 K - 75 L - 76 M - 77 N - 78 O - 79 P - 80 Q - 81 R - 82 S - 83 T - 84 U - 85 V - 86 W - 87 X - 88 Y - 89 Z - 90
0 - 30 1 - 31 2 - 32 3 - 33 4 - 34 5 - 35 6 - 36 7 - 37 8 - 38 9 - 39
18
Service Instructions
Value
0 - 9999999 01No static tare Tare value
0 - No proportional tare Value divided by 10. For example, 335 = 33.5% 4 = Lower 5 = Upper
Service Instructions
19
Calibration
Calibration
You will only be allowed to calibrate the scale when using full service access. 1. Unplug the scale from the power supply. 2. Break the tamper seal, carefully remove the blanking plate and plug the service tool into the side of the scale.
3. 4. 5. 6.
Replace the weighplate and re-connect the power supply. Check that the gravity factors are correct (see page 13). Place a full load on the scale and remove it several times in order to 'exercise the scale'. Enter calibration mode:
CAL 0.0005
7.
8.
9.
20
Service Instructions
done 1.7155
12. The calibration procedure is now complete. 13. Disconnect the scale from the power supply. 14. Remove the service tool from the side of the scale and reconnect the power supply.
Aborting calibration
If you attempt to abandon the calibration procedure you will see:
CAL
Service Instructions
21
ALT
kg
The scale will now use the Euro as the default price base. To view the national currency, press the Euro key. To change the scale back to using the national currency as the default price base, change branch 61, sub-branch 04 to a value of 0.
22
Service Instructions
A A
On
B
On
1 2
3. 4. 5. 6.
1 2
Disconnect and remove the damaged display. For the new display, make sure that both dip-switches are in the ON position. Fit the new display, making sure that the loom is connected to socket 'B'. Snap the covers together and re-fit the collar.
Service Instructions
23
30kg scales
30kg scales
For 30kg scales, a stiffener plate must be used.
Stiffener plate
M8x16mm (x4) 13811-151 Foot spring 64413-112 30kg stiffener plate 65651-706
Base covers
If you need to replace a damaged base cover, break off all four cut-outs from the new cover before replacing.
24
Service Instructions
M6x16mm (x4) 13756-105 T701 Load cell See table for details Stiffener plate 65556-110 Structural cover moulding 61333-219
Blanking plate 65379-482 Battery box cover 61225-153 Software sealing plug 61225-141 Sealing Label 67814-286 28 way keyboard 70785-965 Price computing LCD (non-backlit) 70658-231 (backlit) 70658-232 Cover plug 18137-598 Display window 61768-104 Cross rubber (x4) 68488-102
Overload stops (x8) 62837-107 Spacer 65331-342 Cross 68481-145 M6x12mm (x3) 13811-138 Spirit level 68777-106 Weighplate 68412-592
Service Instructions
25
Head-up display
Front display housing 61226-265
M4x10mm (x2) Self-tapping 15838-015 LCD display 70658-231 Back display housing 61226-266
M4x19mm (x3) 13838-044 Retaining plate 65543-401 Housing collet 633543-401 Column 61656-179 M5 slotted screw (x2)
Bracket 61728-124
26
Service Instructions
Wiring diagram
Battery holder 18137-268 Mains adaptor See table for details *Non-backlit display 70658-231 *Backlit display 70658-232
Expansion card
70785-955
Expansion card Tower Display* Expansion card 70734-913 Load cell See table for details Display*
70734-896
70734-895
Keyboard 70785-965
Display* 70734-912
Customer display
1 2
Vendor display
1 2
Service Instructions
27
Illustrated parts list Power supplies Country UK UK USA USA Europe Europe Load cells Country Canada Canada Europe Europe General export General export Turkey Turkey USA USA Weight only Weight only Blank Blank Part number 70718-367 70718-377 70718-365 70718-375 70718-371 70718-381 70718-368 70718-378 70718-366 70718-376 70718-370 70718-380 70718-623 70718-385 Note 15kg price computing 30kg price computing 15kg price computing 30kg price computing 15kg price computing 30kg price computing 15kg price computing 30kg price computing 15kg price computing 30kg price computing 15kg weight only 30kg weight only Blank 15kg - No software Blank 30kg - No software Part number 70682-256 70682-259 70682-257 70682-260 70682-258 70682-261 Note Low current High current Low current High current Low current High current
28
Service Instructions
Index
Index
30kg scales 30kg stiffener plate 24 24 17 14 20 - 21 10 6-8 1 16 27 10 5 22 17 8 2 7 13 3, 23, 26 25 - 28
K L
14 28 16 - 17 6 9 25 - 28 19 14 28 6 7 6 4 12, 15 7 11 12 13 27
A B C
Alternate currency Bleeper functions Calibration Configurations Configuring the scale Covers Currencies
N P
Navigating service mode Parts list PLUs Power saving Power supplies
D E
Display board settings Edit counter Error messages Euros Conversion procedure Euros - Alternate currency Exiting service mode Expansion boards
Tares
Verification mode
G H I
Service Instructions
This document contains a general guide only of the product and shall not form any contract unless specifically agreed by Avery Berkel in writing in each case on the Order Acknowledgment. The specification of the products described herein may vary from time to time and may be altered without notice.