LEOPARD BEACH RESORT AND SPA [F&B TRAINING.

] KARL SVENSON Learning and Training Plan for F&B Service and Food Production
GENERAL INFORMATION. Company Name: Leopard Beach Resort & Spa Contact Person: Hilary Kipkorir Title: Ass.Food & Beverage Manager

Company Address: 34 - 80400 Diani Beach, Ukunda-Mombasa, Kenya Telephone: (+254) (0) 40-320 2721/3202110 FAX: (254) (0) 40-320 3424

Email: fbmanagement@leopardbeachresort.com Company Web Address: www.leopardbeachresortandspa.com Number of Employees: 272 Company description: Distinctive Food and Beverage & Spa provider at a large Ocean Front Resort in Diani Beach-Kenyas South Coast Name of Trainee: Karl Svenson Dates of Training: August 28th, 2008 January 8th, 2009 (Front office & F&B Departments). Pre-requisite and knowledge required for training in F&B Trainee must be fluent in English (write, read, speak and comprehend). F&B Basic knowledge from hotel institute[s] is essential. What are our key expectations in F&B relative to your Training? The intern must have a positive attitude, be very hospitable, be enthusiastic about the training program and have good work ethics. The trainee must be able to work flexible hours and withstand pressure in fast paced work environment. The trainee should also have some F&B background from previous experience and/or school/college to understand service standards and techniques. Number of hours per week: _____(40-48 hours weekly) depending on season and special functions.

Benefits furnished by the company Housing within the establishment. All meals while on duty. No stipend will be furnished Company dress code: We expect the trainee to have a neat and clean appearance, have good personal hygiene and grooming and comply with the company policies. A clean and neat uniform is a must. Non-compliance with the standards of expectations will be disciplined. Uniforms -Black Slack/trousers and white shirts for F&B Service. -Black Slack/trousers and White jacket double breasted, white neckerchief, white apron, Chefs hat [Kitchen dept/Food Production]-All uniforms should be well starched. - N/B-A name tag is compulsory during working hours [check with our staff office] OUTLINE OF F&B OUTLETS TRAINING Day/Date 28/08/200 8 To: 02/09/200 8 Department/Se ction Orientation Functions/Goals
The intern will attend an Orientation within the first week of arrival. The orientation is a half day training which will introduce the intern to the company policies and the F&B sanitation standards. Fire training will be covered during this phase.

Contact Person Hilary/Kamit o

03/09/200 8 To: 10/09/200 8 11/09/200 8 to 24/09/200 8 25/09/200 8 to 11/10/200 8 13/10/200

Pizzeria

As per program.

training Carol Usolo

Pool-Bistro/Tutti Frutti

As per program.

training Carol Usolo

Horizon Restaurant

As per program.

training Philip Kahindi

As

per

training David

8 To 18/10/200 8 21/10/200 8 to 25/10/200 8

Grill room.[Chui program grill]

Mwendwa

Get acquainted with the bar-set-up, Opening/Closing duties, All beverages and Cocktails served and get an in-sight on bar stocks. 27/10/200 Kitchen[Main Get trained on food 8 kitchenproduction,decoration To Gardmanger,Past and buffet set-up. 15/11/200 ry, 8 Saucier,Butchery ,Cold kitchen&farinace ous stores.Get exposed also to the other outlets. th 16 Summary / Was the objective November, Feedback accomplished? What 2008 skills were imparted? You are subjected to 01 days off-duty [T.B.A]

Marcos Bar/Marios

Johannes Kilonzo

Chef Bonifece

Hilary Kipkorir

STATEMENT OF PURPOSE and AGREEMENT Food and Beverage Department agrees to follow the training plan which is developed prior to the trainees arrival at the Resort to ensure that the trainee will have access to adequate resources and trained personnel in order to fulfill the objectives of the training. Furthermore, the Host Business agrees that we will continually provide evaluation and feedback to the trainee regarding the trainees progress. We will NOT place a trainee in a position that would otherwise be filled by a part-time or full-time-Leopard Beach Resort employee. The trainee agrees to abide by the rules and regulations of Leopard Beach Resort & Spa.

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Prepared/Represented by Hilary Kipkorir

Date

___________________________________________________ __________________ Trainee Signature

Date