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Investigating The Factors Affecting The Investment Decision in Residential Development
Investigating The Factors Affecting The Investment Decision in Residential Development
Investigating The Factors Affecting The Investment Decision in Residential Development
By
An Individual Management report presented in part consideration for the degree of MBA (Finance)
2007
Acknowledgements
I would like to extend my sincere gratitude to the project supervisor Bob Berry for his guidance, valuable comments and support throughout this project.
I would also like to thank Andrea Richardson for giving me the company project through where I got the motivation to do research on this topic. I appreciate all the help extended by her.
Finally I would like to thank all the survey respondents for expressing their opinions on the management service and affordable housing obligations which helped me in coming up with good findings. We hope the conclusions drawn in this report will assist Southreef Properties Ltd in future or any developer and would be of help to understand the factors affecting the purchase decision in a Residential Development.
I would like to dedicate this project to my sweet younger brother, who motivated me throughout the project. I would also like to dedicate this project to my family and Maa.
Finally I would like to take this opportunity to thank my MBA course members, lecturers and other staff for making this year a truly memorable experience.
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Abstract
The purpose of this project is to provide a rare insight into the motivation behind residential property investors when looking to purchase an apartment. The factors driving demand preferences for housing are constantly changing, difficult to measure, and often deemed to be a complex bundle of attributes. The project attempts to answer the following questions:
What are the factors affecting the investment decision in a Residential Development? To identify the significance and weight of such factors in the decision making process.
To what extent the rise in interest rates affect the customers decision of different income profiles in purchasing a residential apartment?
The project is organized as follows. It starts with a brief outline of previous studies and literature on rational decision making and bounded rationality framework in the investment decision making. The literature review is followed by the primary data collection through two questionnaires to examine the significant factors affecting the investment decision making. The study uses factor analyses to understand the cluster of factors affecting the investment decision of people of different income profiles and regression analysis to identify the effect of rise in interest rates on people of different income groups. The study involves two hypotheses, first relates to the importance of Onsite management and second relates to the effect of interest rates on the investment decision.
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CONTENTS
Chapter 1: 1.1 Introduction....9 Overview of UK housing system.10
Literature Review..13 Introduction.....14 Bounded Rationality14 Behavioral Decision Making..16 Macro factors..18 2.4.1 2.4.2 2.4.3 2.4.4 2.4.5 2.5 Growth rate in GDP....21 Inflation...21 Interest rates...22 Growth in money supply.22 Household spending22
2.6
Conclusions.29
Research Methodology ....30 Questionnaire...31 Management Service Questionnaire32 Purchasing Behavior questionnaire.33
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3.4
Pilot survey.34
Chapter 4: 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13
Findings and Discussion.35 Introduction..36 Results of the survey...36 Income group classification.38 Factor Analysis...38 Results from Factor analysis..40 Low Income group.41 Middle Income group.42 Higher Income group.44 On-site and Offsite management45 Likelihood of purchase with rise in Interest rates...51 Regression Analysis54 Assumptions55 Results of Regression analysis57
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Conclusion.62 Further Research.63 References..65 Appendix71 Appendix 1: Management service questionnaire....72 Appendix 2: Purchasing Behavior questionnaire77
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Chapter 1: Introduction
The key to growth is the introduction of higher dimensions of consciousness into our awareness
Lao Tzu
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Introduction:
The foundation of this Individual management project is based on my knowledge acquired through my group internship project at Southreef Properties Ltd. The objective of the group project was to understand respondents perception about the management service of current city centre developments and mixed tenure developments and its impact on the buying behaviour of people. While understanding the customer purchasing behaviour, I got encouraged to do in-depth research on the weight of various micro and macro factors influencing the customers decision to invest in a Residential Development. The study aims to look at various micro factors that affect the purchase decision. The researcher tries to analyse this by conducting factor analyses and paired sample t test on the compressed factors.
H0.1:
There is no difference between the satisfaction levels of onsite and offsite management and hence no effect on the purchase decision.
H1.1:
The satisfaction levels of onsite and offsite management differ significantly, hence have a significant effect on the purchase decision.
H0.2: H1.2:
Rise in interest rates does not affect different income groups differently.
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Housing market is an important sector in the UK economy, with a large share of household wealth and debt held in and against nations home in form of investments and mortgages or loans respectively. In the last decade average overall house prices have increased by 180% and since 1996 national house prices have risen by 150% after accounting for general inflation (Paul Samter, 2007). Housing demand continues to grow faster than supply and with a strong economy prices look set to continue to increase.
2007
low resulted in house price inflation. The government responded to inflationary environment by rising interest rates and allowing sterling to appreciate against the US dollar which caused slump in house prices (See figure 1).
The increase in the volume of credit, deregulation of the financial market and the growing economy contributed to the late 1980s boom in house prices. In the late 1980s there was an inflationary boom in UK in which period house prices peak at over 30% and general inflation went over 10%. Financial deregulation made mortgage rates more dependent on interest rates and the reliance on variable rate mortgages made the housing market very sensitive to macroeconomic variable via fluctuations in debt and consumption. The volume and share of mortgage debt in GDP reached 53% in 1990 (Wilcox, 1999). But later continuous increase in housing and mortgage cost made housing less affordable again and caused the slump in early 1990s. The policy action taken to reduce inflation led to a recession which intertwined with falling house prices and the result was that many people lost their homes or faced negative equity resulting in such circumstances that in some cases outstanding debt on the mortgage exceeded the resale value of their home (See figure 1).
Late 1990s witnessed the period of fourth cycle in house prices which was a result of growing economy, low unemployment and low mortgage rates. House prices increased by around 13% between 1990 and 1993 and then stabilised at the end of 1995.
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The cost of servicing debt has decreased dramatically since the early 1990s as interest rates have fallen and competitive pressures have squeezed lenders margins. Lenders are competing more strongly to attract existing mortgage holders and it has become much easier for customers to switch between lenders to get lower interest rates. Remortgaging activity accounted for approximately 37% in 2006 in comparison to less than 20% ten years ago (David Miles, 2004). Fixed rate mortgages have become more popular and accounted for over 60% of loans extended in 2006 (Miles, 2004).
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Louis Stevenson
Bounded Rationality
Behavioural Decision making Macro economic factors affecting the decision to invest
Conclusions
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2.1 Introduction:
The previous section dealt with the purpose of the study, laying down testable hypothesis and overview of UK housing market. This chapter attempts to have a closer look at the written literature. The study first looks at understanding the concept of bounded rationality and behavioural decision making process. Later it looks at various macro and micro factors that underpin the decision making process, which affect the decision to invest in a residential property.
Bounded rationality is distinguished from rationality as the perfect human rationality that is assumed in classical and neoclassical economic theory and the reality of human behaviour as it is observed in economic life (Simon,1992, p.3). Ratcliffe(1972) understood that the essence of property is human behaviour and the premise that property discipline is an applied science was argued strongly by Grasskaamp (1991). It has been argued that bounded rationality perspective could be a useful supplement to the work that
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considers the role of heuristics in affecting real estate decision making in the valuation profession (Diaz, 1990ab, 1999).
Heuristics in essence, is a cognitive data reduction process. A heuristic is a cognitive short-cut that allows for a reduction in the amount of information processed (Harding, 1999, p 350).Cognitive process simplification can be based on data, as well as declarative and procedural knowledge (Harding, 1999, p 350).
The behavioural assumption of bounded rationality embodies rejection of perfect knowledge and optimisation on the part of economic actors, which characterises the treatment of rationality in the neoclassical economics orthodoxy and instead involves an element of being limited or bounded (Bruin and Hartle, 2003). The neoclassical condition of perfect human rationality locates constraints in external environment, while Simons concept of bounded rationality views constraints arising from the cognitive limitations of individuals themselves (Brun and Dupuis,2000). In particular, individuals lack the capacity to take account of all the available information, compile exhaustive list of alternative courses of action, and ascertain the value and probability of each of possible outcomes (Hindess,1998, p.69). The bounded rationality perspective shifts the emphasis from neoclassical Homo economics which demonstrates characteristics of optimisation and consistency based on perfect knowledge, to acknowledge imperfect knowledge and satisficing behaviour (Susan Flint-Hartle, 2003). It can be seen that in real life individual investors have limited information and imperfect knowledge while making residential real estate decisions. These reasons affect their investment decisions and that is why individuals are not always able to achieve optimality within the context of a dynamic and complex property investment market. Investors tend to invest in tried investment products and have preference for products with which they are comfortable. Investors are mindful of past performance and they try to relate the current circumstances to past and then make their investment decision.
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The literature on investor decision making behaviour focuses on rational, normative models that treat investor behaviour as highly structured and formalized. It is dominated by rationalist perspectives and focused on examination of sets of rules that people should follow, rather than studying that how decisions are actually made (Gallimore, Hansz and Gray,2000). The limited amount of investigation of property decision making (e.q Anderson and Settle, 1996; Farragher and Kleinman, 1996; Miles et al., 1989) has been concerned primarily with the rules and techniques that people adopt with known normative models of the decision process (Phyrr, 1989; Hartigay and Yu, 1993).
The behavioral decision theory has challenged rationalist approaches and looks more closely at the decision environment and individual differences between decision takers (Tversky and Kahneman,1974). Barkham(1996) argues that the property sector is the most organizationally diverse in the UK economy. Much behavioral research that applies to property, focuses on the way the individuals act as solitary actors or groups. Corporate decision making also involves heuristics and biases similar to those displayed by individuals because of behavioral momentum, fear of regret and an aversion to realizing sunk costs.
Property decision making is a theory of analysis that attempts to provide a framework in which investors can make decisions to maximize their wealth. These decisions are generally characterized as multi-level procedures. Phyrr, 1989 has proposed a ten-step model involving the generation of alternative ways to fulfill the initial strategy, three stages of detailed financial feasibility research, closing with management and disposal
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issues. The literature on decision making suggests certain key behaviors exhibited by investors at environmental, strategic and tactical levels such as the definition of goals and objectives and a comprehensive search for alternative projects that meet the initial criteria, formulation of a fully-defined strategy and criteria for selection and assessment of property generated from environmental information sources. Research has shown that the availability of information can affect the decision-making processes of investors. Adair, 1994 found that investment most often occurs when the information is readily available to the investor about his preferred sector. This would imply that market imperfections, such as the heterogeneous pattern of market information, cause investors to move away from normative models of investment behavior.
The factor that affects the property investment behavior is that not all investment is unintentional. Investors make investment decisions with an intention to hold the property for either long term or short term. According to study done by Judith Yates, 1996 in Australia, a significant proportion of individual investors have shown a long term commitment to investment in illiquid residential property yielding variable short-term but steady long-term returns. These individual investors have been less responsive to profit maximizing criteria and have shown a long term commitment while institutional investors differed from them and were unwilling to invest in illiquid residential property and preferred profit maximization over long term investment. This is partly the result of taxation system that favored small scale investors over large-scale investors. The potential benefits from economies of scale and risk pooling were perceived to be insufficient to offset the effects of cumulative land taxes which reduced the returns on residential rental property and this influenced the large-scale investors to have a shortterm objective (Yates, 1996, pp 47-48).
Behavior decision making represents what actually happens when investors make decisions. It has been shown that investors often fail to consider long-term investment prospects in term of short-term forecasts. They avoid booking a financial loss when the investment in showing loss but valuation at the year end make them involve in investment behavior as if they were investing for only one year (Thaler,1997). Investment
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decision makers have been found to overreact to current information and display excessive optimism. They treat information received through personal contacts more important than general market information. Investors tend to relate past incidents or memories to present in forming their decisions. Even economic forecasters exhibits overreaction in responding to recent information by making large forecast changes (Ehrbeck and Waldmann,1996). Forecasters exhibit wishful thinking when forecasting economic events as opposed by normative investment model (Olsen, 1997). These factors interact to reduce an investors adherence to a strictly normative investment model and suggest the importance of behavioral investment model.
There are a lot of demand and supply factors that drive real housing prices. Factors that influence the demand for housing over longer horizons include growth in household disposable income, gradual shifts in demographics (such as the relative size of older and younger generations), permanent features of the tax system that might encourage home ownership as oppose to other forms of wealth accumulation, and the average level of interest rates. The availability and cost of land, the cost of construction and investments in the improvement of the quality of the existing housing stock are longer-term determinants of housing supply (Tsatsaronis and Zhu, 2004).
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Housing markets also depend on a number of factors that include the length of planning and construction phases and the inertia of existing land planning schemes. Other factors affecting the liquidity of housing markets are the transaction costs which include VAT, stamp and registration duties and inheritance taxes and finally the uncertainty about future prospects that follows periods of heightened volatility.
Housing investment decisions depend critically on the availability, cost and flexibility of debt financing. A declining interest rate environment, which keeps servicing costs of mortgages within the household budget limits imposed by current income, typically boosts the demand for residential real estate. The residential real estate market has benefited from the increased reliance on market-based channels of financing. The spread of credit scoring methods and standardised mortgage contracts, coupled with a growing appetite for tradable instruments among portfolio institutional investor, has led to the growing securitization of mortgage assets. Credit institutions that used to hold a large volume of mortgages on their balance sheets now have the option to sell any unwanted exposure in the secondary market (Tsatsaronis and Zhu, 2004). Some of the benefits due to these reduced costs and the improved liquidity of mortgage assets have been passed on to households in the form of lower transaction fees and more flexible mortgage contract terms. These flexible mortgage contract terms are in turn driving the demand for residential housing.
Mortgage accounting practices can influence the creditors appetite for exposure to the market and in turn feedback from house prices influences the availability of finance. The level of ceilings on the loan-to-value (LTV) ratios and valuation methods of property determine the ability of banks to lend against the real estate collateral. Methods that base lending decisions on the current market values tend to increase the sensitivity of credit availability to market conditions and helps to create a positive momentum in market demand, valuations that are based on historical levels of prices would tend to lag current market trends exerting a countercyclical influence on credit availability. The feedback from property prices to credit growth is strong where there is greater prevalence of
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variable rate mortgages and more market-based property valuation practices for loan accounting are used.
The earlier part of the section discussed the effect of macro factors on the demand and supply in housing market. The following section describes the role and effects of macro factors on the investment behaviour and demand for residential property.
Inflation
Macro factors
Household spending
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2.4.2 Inflation:
Inflation rate plays a significant role in real estate investment decision. Inflation is generally measured by changes in Consumer Price Index (CPI) which measures the retail prices of a fixed market basket of several thousand goods and services purchased by households (Liow, Ibrahim and Huang, 2005). There are two kinds of inflation, expected and unexpected inflation rate. Unexpected inflation rate is defined as difference between actual and the expected rate. Ferson and Harvey (1991) argue that unexpected inflation could be a source of economic risk and a risk premium would be added for such an investment which has exposure to unexpected inflation.
A low level of inflation helps decrease speculation in housing markets and reduces house price volatility. The reason for this is that capital gains under the low inflation may be lower than user costs of capital, especially if low inflation is sustained by high interest rates.
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Previous studies:
According to study done by Anne de Bruin and Susan Flint- Hartle, 2003 in New Zeland, there are various reasons motivating the property investment decision. Economic reasons motivating the property investment decision which were highlighted in the study were return on investment, wealth accumulation through long-term capital gain/growth and attitude to risk. The availability of cheap mortgages was proposed as another important factor which increases the chances of long term capital appreciation. According to the concept real wealth increase highlighted in the study by Dupuis(1992) , the smaller the outlay of the investors own equity in the property, the size of the deposit, the greater is the wealth increase. Hence, it is even possible to make real wealth gains from nothing but capacity to pay a mortgage, to the extent that if all of the purchase price of a house can be borrowed and upon resale of that house all the relative increase goes to the owner (Dupuis, 1992). With financial institutions increasingly willing to lend on smaller sized deposits, the scope for real wealth gain does however increase. Intense competition among financial institution for share of residential mortgage market ensures ample availability of funds at competitive interest rates. Exemption of capital gains tax on housing is another motivating factor influencing property investment decisions.
A study was also done by Anne de Bruin and Susan Flint-Hartle, 2003 in New Zeland, to understand the implications of low inflation on property investment decisions. In this questions were asked by way of postal survey and interviews to assess the implications of low inflation on the decision to invest in a property. The bounded rationality concept sees constraints arising from the cognitive limitations of individuals themselves, particularly their lack of ability to embrace all available information. The results suggested that some lacked the specific knowledge about the impact of low inflation while some had the knowledge that low inflation erodes the potential for capital gain but this did not alter their belief that the decision to invest in a property was a sound one. People were rather more comfortable with the investment which leads to interpret this as satisficing behaviour. The study also focused on that how portfolio diversification and attitude to risk influences the decision to invest. A diversified portfolio to spread the risk is a
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standard rule of investment. Respondents were asked to rank their investment categories in order of importance to them. Investment in property was highlighted as the most important investment by majority of respondents. There were various motives which guided the investment in property such as some perceived property to be a safe investment, some made losses in share market so they started to invest in property and some acted purely on advice of a financial planner. Therefore these investors may said to be rational, albeit boundedly rational. Low risk and good investment returns were other reasons for investing in residential property. Finally, optimisation is not the primary decision making criteria but there are other social and contextual factors in operation guiding the investment decision. The bounded rationality framework permits recognition of composite constraints as an integral part of the decision-making environment.
The factors driving demand preferences for housing are constantly changing, difficult to measure and often deemed to be a complex bundle of attributes (Richard & Reed, 2007). The benefits of housing ownership can be said as twofold, first to provide shelter for the entire household, second, as an investment for the owner occupier (Hutchison, 1994). Other than providing shelter, housing also provides a long-term investment and security of tenure.
Zangerle (1927) and Henderson (1931) had done pioneering studies on real estate appraisal and had paid attention to the effects of environmental and building factors such as landscape views, vegetation, noise, air pollution and building patterns on property values. The study by Boris A. Portnov, Yakov Odish and Larissa Fleishman, 2003
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proposes that Environmental amenities in a residential neighbourhood (proximity to open areas, attractive views, etc) encourage homeowners to invest more in the physical expansion and maintenance of their properties- in building additions, modifications, renovations, gardening etc. With the passage of time, these investments improve
neighbourhood appearance and as a result the property prices increases. However, if the environmental conditions are not appealing, the local homeowners see little value in investing in the maintenance of their properties, assuming that such investment is unlikely to pay off in the future. Consequently the physical conditions of individual properties in the neighbourhood deteriorate leading to low housing prices.
There are various factors affecting the property investment decisions. Investors generally consider a large number of factors before forming their property investment decisions:
Building characteristics such as number of floors, number of apartments per floor, overall physical condition of the building and relative condition of the building relative to the adjacent properties.
Apartment characteristics such as balcony, parking, storage shed and private garden. Location characteristics such as elevation of the building above the sea level, landscape views, proximity to open areas, commercial areas and other location specific amenities and disamenities.
Tom Kauko, 2003 has identified location as a composite effect of a set of locational attributes in property value formation and property investment behaviour. He identifies that the negative locational externalities such as social, physical or visual ones and the positive locational externalities such as services, greenry, status and taxes influence the investment behaviour and property value formation. Locational externalities such as proximity to public transport, proximity to city, shops, parks, schools and major roads gives rise to demand which in turn have a positive effect on property values. Various studies in past have emphasized the importance of positive externalities of parks, water parks, greenbelts, access to recreational facilities on the property values and the demand
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for the property. Public services and all the benefits provided helps in improving the image of the place and hence positive effect on value whereas the higher taxes imposed have a negative effect on value (Miller, 1982). Kauko,2003 gave the concept of capitalization theory, which suggests that an environmental improvement or a public good provided by local government leads to higher house prices in the vicinity, unless the good causes significant negative externalities and becomes bad.
The study done by Richard Reed and Mills, 2007 came up with an interesting factor that influences the decision to buy a residential property. Reeds study highlighted the importance of Lifecycle factors such as the family formation, marriage or the size of existing house in the decision to buy a new house. The study also concluded that other than financial factors, Lifestyle and Socio-economic factors play an important role and are some of the central drivers behind the decision of first time owners purchase.
There are various studies done to investigate the effects of housing rehabilitation programs on property values (Ding et al., 2000; Simons et al., 1998) which indicate that residential investment in a new construction and rehabilitation has positive effect on property values, specifically in low-income neighbourhoods. Sungur and Cgdas (2003) list such elements as housing system, greenry, cleanliness, quality of construction, landscape view, location and low traffic level as the components of environmental quality that influence the users satisfaction. For instance, the proximity to arterial roads and other sources of noise and air pollution may lower the apartmentss price, while beautiful scenery and the high socio-economic status of the neighbourhood may raise apartment price (Massey,1985;Yizhak,2003). Recent studies confirm that specific local
externalities, such as proximity to industry and refineries affect property values negatively (Lentz and Wang, 1998). The neighbourhood environment both social and physical factors affects the demand for the apartment and its price. Unfavourable environmental conditions in a neighbourhood may lead to a higher turnover of its housing stock, and to a gradual drop in the socio-economic status of its residents. Favourable environmental conditions are likely to lead to a lower turnover and to gradual
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strengthening of the neighbourhoods population (Boris A. Portnov, Yakov Odish and Larissa Fleishman, 2003).
In most empirical studies, the Hedonic Price Modeling (HPM) is used to identify and measure the effect of environmental valuables and building characteristics on property values. This modeling approach assumes that the monetary value of a dwelling unit or a residential property depends on the attributes a particular house or apartment may possess. The attributes are namely physical size the dwelling and environmental characteristics such as the number of rooms, age, location etc (Becker and Lavee, 1999 and Rosiers, 2002).
The decision to purchase a house is no longer an automatic and progressive step in a households lifecycle house purchasers are now faced with an increasingly complex rent Vs buy decision. Benefits of housing ownership can again be summarized as two fold, first being to provide shelter for the entire household and second as an investment for the owner occupier (Hutchinson, 1994). Both buying and renting a house provides shelter. Investment in house can provide different returns in different regions while in case of renting a house, the funds saved can be redirected to other investment vehicles. Both renting and buying have their own pros and cons.
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Interest in private rental market has been revived, this renewed interest can be seen from a number of perspectives. A decrease in the level of support extended by government for social rented housing and limiting it to lower-income groups people and reduced demand for owner occupation has reinforced interest in private rental sector (Boelhower and van der Heijden, 1994). Increased emphasis on labour flexibility has affected the variability of incomes. The need for mobility has reduced the demand for home ownership and high interest rates have restrained access to home ownership (Doling, 1988; Haurin and Gill, 1987). All these factors partly contribute to rise in the rental market.
The demand for rental housing also arose from difficulties and uncertainties of low and variable wages and from the inability of households to access owner occupation. Investment in rental housing provides investment opportunities for investors (Hamnett & Randolph, 1988 p.47). The changing economic and social climate contributes to demand for rental housing such as people unwilling to take on responsibilities for home ownership because of long term commitments or because of affordability problems and people wishing to leave existing households for better employment opportunities. All these factors contribute to increased demand for rental housing.
There are various factors and advantages associated with homeownership and renting which influence the purchasing or renting decision. All these factors must be accounted for to estimate the demand for purchasing or renting. The benefits associated with home ownership are:
Eventual debt-free ownership after all mortgages have been paid. Ability to alter residence in any manner at the discretion of home owner for home improvement. Intangible sense of pride in home ownership (Heikkila, 2000). Hedge against inflation with gradual but overall increase in overall value of the property (Waxman, 2000). Capital appreciation.
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Minimum capital outlay either weekly or monthly or in whatever agreed form. Fixed rent for an agreed period which is not subject to fluctuations in interest rates. No Entry/ Exit fees such as stamp duty, solicitors fees, loan application and processing fees, building inspection fees associated with home ownership. Higher level of mobility. No Capital maintenance cost. No possible negative equity with downturn in housing market.
All the above mentioned factors need to be considered for depending on the need and desirability of the individual. If one needs the sense of pride of home ownership or capital appreciation, then one would prefer purchasing the property. If one wants higher level of mobility and cannot pay huge monetary sum or wants to pay only minimum agreed amount per month, then one would prefer renting a property.
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Chinese Proverb
Methodology
Qualitative Research
Quantitative Research
Factor Analyses
Linear Regression
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3. Research Methodology:
The research in this project is based on Qualitative and Quantitative research. Qualitative research is done by administering two questionnaires and Quantitative research is done by conducting factor analyses and Paired Sample t test on the extracted factors. Two questionnaires were prepared for the group research; few questions were specifically included in the questionnaires to identify the factors affecting the investment decision in a residential property
3.1 Questionnaire:
Survey research has become a staple for policy analysts over past several decades and has always served as a critical data source in the study of issues of interest to sociologists, demographers, and political scientists (Jagannathan, 2001).
The group prepared two questionnaires to understand the customer perception about the management service of current developments and mixed tenure developments. We also looked at the impact of management service on the buying behaviour of people. One questionnaire focusing on the management service (Appendix1) and the other focusing on the mixed tenure developments (Appendix2). The group did postal survey for the management service questionnaire and online survey for the mixed tenure developments questionnaire.
While designing questionnaires, some questions were specifically designed focusing on the individual project. These questions were then included in the questionnaires for group project. The first question was What are the important matters when considering your next move or purchase (Question 8 of Management Service questionnaire and question 5 of purchasing behaviour questionnaire), this question was asked after question 7 Please rate the probability of you purchasing a city centre apartment as your next move which set the tone for question 8. Question8 was asked to determine the weight of various micro
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and macro factors influencing customers decision to purchase a residential apartment. Question 3 & 4 of Management service questionnaire (Appendix1) were asked to determine the importance of On-site management in a development and its influence on the purchasers decision to invest in a residential property.
Another question Please rate the probability of you purchasing a city centre apartment as your next move if interest rates move up by 0.5% to 6.25% from the current rate (Question 18 of Management Service questionnaire) was asked to determine the effect of rise in interest rates on respondents decision to purchase a residential apartment (Appendix1). Yet another question was asked to determine annual household income of the respondents (Question 19 of Management service questionnaire and Question 12 of purchasing behaviour questionnaire). Both these questions were then analysed to research the effect of rise in interest rates have on the customers decision of different income profiles in purchasing a residential apartment. The researcher combined the data from both the questionnaires for question on factors affecting the purchase decision. Data was collected for the factors affecting the purchase of a property from both the questionnaires Question 8 of Management service questionnaire (Appendix 1) and Question 5 of Purchasing Behaviour questionnaire (Appendix 2).
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We got 58 responses for this questionnaire a response rate of 8.5%. Targeting city centre residents was essential to understand as these are the people who are currently staying in apartments in the city centre developments .These people are of same profile and have similar characteristics to the target market of Southreef Properties Ltd. These are the people who might be considering purchasing or renting another apartment so it was essential to know their view on the management service and what are the factors that influence their decision in purchasing an apartment in any development.
Online survey was conducted by posting the questionnaire on the web server and an email was sent out to all the professors and faculties of University of Nottingham requesting them to fill it. This could be a good sample as these people have similar profile and characteristics of the target market. The questionnaire was sent to about approximately 600 staff members from different departments of University of Nottingham. Online survey was also done by sending the questionnaires to the MBA cohort as these could be people who might be living in an apartment and would consider in future to buy or rent an apartment in a mixed use or mixed tenure development.
We got in total 66 responses to this questionnaire, a response rate of 11%. Here in this questionnaire, we could not include the question that Please rate the probability of you buying or renting an apartment if the interest rates increase by 0.5% from the current rates because this would have effect on the focus of the questionnaire. So to not to affect the quality of the questionnaire, this question was not included.
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Access to public transport (3.53) and On-site security (3.64) were other important factors. Developers should consider all these factors into account to improve the perception and services offered in their development to distuinguish themselves from other developments.
4.38 4.13
De ve lo pe rs
Question 19 of Management Service questionnaire and question 13 of Purchasing behaviour questionnaire was asked to determine the annual household income of the respondents to relate that what factors affect the people of different income groups. Findings suggest that majority of respondents (35%) were from higher income group. (See figure 4).
Criterion
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10,0 00 -19 ,000 20,0 00 -29 ,999 30,0 00 -39 ,999 40,0 00 -49 ,999 50,0 00 -59 ,999 18. 97%
8.62%
10.34%
60,0 00 +
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between the data, since the questionnaire had 11 criterions that could affect the purchase decision of respondents therefore in order to facilitate the analysis of data, the study uses factor analysis to classify data based on Co- variance and Correlation. This approach would facilitate prospective developers to better understand the relationships between set of variables and develop applicable strategies to fulfill the needs of the purchasers. The researcher understands that different income group people have different needs therefore the study uses factor analysis for three income groups:
Low income group (0 - 20,000) Middle income group (20,000 - 40,000) High income group (40,000 and above)
Parsimony or Data Reduction: Factor analysis is used to reduce mass data into condensed and more comprehendible formant. Structure in data: Factor analysis is used to uncover the basic structure in data analysis. It condenses complex data into more comprehensible factors on the basis on underlying structure of data.
Hypothesis testing: Factor analysis helps test hypothesis as it classifies clusters of data under one factor it becomes easier for the researcher to identify factors that are more important than others.
Data Transformation: Factor analysis is used to transform data especially in case of financial research, as a lot of information is highly co related which gives rise to the problems of multicolinearity in Data. Factor analysis technique eradicates this problem and transforms data without loosing relevant information.
Besides this factor analysis is also used for mapping i.e. systematic attempt to chart major empirical concepts, sources of variation. The researcher used factor analysis to help the developer target and position the project rightly, as mentioned that earlier different income groups have different needs. This would help developers to identify the target
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segment and for the success of such project the developer would need to concentrate on the factors that have a highest score when compared to other factors.
Divide the respondents based on 3 income groups: Low income, Middle income and high income group.
Conduct factor analysis based on the responses given by each income group
Conduct paired sample t test to ensure that the important factors are statistically different from others
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in the data and the data warrants factor analysis. The determinant for the co variance matrix is .0065 that is higher than the significant value of 0.0001. In case of lower income groups factor analysis compressed the components into 3 factors:
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factor 3 in this case, as both these factors are relatively important factors. The results of the paired sample t tests are listed below:
Figure 7: Paired sample t test for factors for low income group
We observe here that the paired sample t score when comparing factor 1 and factor 3 is 2.56 which is higher than the cut off level of +/-1.96 this means that factor 1 is statistically more significant than factor 3 and can act as a Unique selling proposition if a developer wants to target low income groups.
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Factors affecting investment decision in residential development Figure 8: Factor analysis for Middle income group.
2007
The test compressed the data into 4 factors (which are listed above with their respective t scores) it is evident from above chart that factor 1 i.e. Location, Number of beds, Size of living and Value for money are the factors that are most important to middle income group people (See figure 8). In order to make sure that factor 1 can act as a differentiating factor if one wants to target the middle income group the study conducts paired sample t test (between factor 1 and factor 2 the next strongest factor in terms of t scores). The statistics for the paired sample t test are reported below:
Figure 9: Paired sample T test for factors for middle income group.
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Factors affecting investment decision in residential development Name Mean Standard deviation Paired sample score T score Factor 1 4.39 .88 6.36 57.71 Factor 2 3.58 1.26 6.36 32.92
2007
The results of the paired sample t tests suggest that factor 1 is statistically more significant than factor 2 as the t score is 6.36, that is above the critical t level of +/-1.96. The researcher feels that factor 1 can act, as a unique selling proposition if one wants to target the middle income group, laying emphasis on the services that fall under factor 1 can help a developer better position their houses/apartments in the market.
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The test compressed the components into 4 factors that are listed above with their respective t scores. We find that factor 1 that comprises of Sense of community, location, Number of bedrooms and value for money is relatively more important than the other 3 factors. In order to see that factor 1 can act as a differentiating factor the researcher also looks at paired sample t test for factor 1 and factor 3 to ensure that factor 1 is statistically more significant than factor 3. The results of the paired sample t test are given in figure 11 below: Figure 11: Paired sample t test for factors for High income group.
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We can see that factor 1 is statistically more significant than factor 3 with a t score of 5.39 that is higher than +/-1.96. The researcher feels that factor 1 can act, as a unique selling proportion in terms of satisfaction level if one wants to target the higher income group.
4.9 Onsite and off site management as an influencing factor in purchase decision:
The study also looks at the comparison between onsite and offsite management as an influencing factor in purchase decision (Question 3&4 of Management service questionnaire). The questionnaires asked the respondents to rate their apartment management based on 4 criterions depending on how satisfied or dissatisfied they were with those aspects of their management. The respondents were also asked to state whether their apartment management was onsite or offsite (Question 2 of Questionnaire 1).The figure 12 below shows the responses as rated by the respondents.
5% 34%
19%
14%
Dont know
21%
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As one can see from the above graph that 19% of the respondents reported that they have on site management in their apartments, the rest of the respondents had offsite management of which 14% reported that their management company was located in UK, 7% said that their management company was located in the outskirts of the city, 5% reported that they had no information on where there management company was located while 21% said that their management company was located in east-midlands.
The researcher feels that the respondents would rate on site management higher than off site management on all the 4 criterions. The study aims to test the following hypothesis about onsite and off site management:
H0 :
There is no difference between the satisfaction levels of onsite and offsite management and hence no effect on the purchase decision.
H1 :
The satisfaction levels of onsite and offsite management differ significantly, hence have a significant effect on the purchase decision.
The respondents were asked to rate their satisfaction level on the following criterion:
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General maintenance
Cleanliness
The respondents were asked to rate their satisfaction on the following scale: Satisfied Neither satisfied nor dissatisfied Dissatisfied
Satisfied 10
Dissatisfied 2
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Factors affecting investment decision in residential development Figure 14: Scores given for onsite and offsite management.
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The matrix below shows the average scores given by onsite and off site management:
G enral m aintenance H andlingof request andcom m Value for oney pains 6.93 5.86 6.21 6.29 4.77 4.30 3.55 3.02
According to our sample study, the respondents rated On-site management higher on almost all the 4 criterions especially on Handling of request and complaints and Value for money (See figure 14 and 15). The study now aims to explore that are these differences statistically different the researcher therefore conducts paired sample t tests between all the 4 criterions of onsite and off site management. The graph below depicts the satisfaction levels of onsite and offsite management.
Criterions
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The study now aims to explore that are these differences statistically different. The researcher therefore conducts paired sample t tests between all the 4 criterions of onsite and off site management. The results of the paired sample t tests are presented in the table below: (See figure16).
Figure 16: Paired sample t test for Onsite and Offsite management.
Cleanliness
General Maintenance
Onsite Management Off site Management Paired (onsite and offsite Management)
9.04 6.48
8.02 5.99
10.82 8.41
6.64 4.90
1.69
2.11
4.06
3.44
The t values for all the criterions in case of onsite management are higher than those of off site management. In order to see that the satisfaction level in case of onsite management is higher than off site management the researcher conducts paired sample t tests, the results of which are also attached in the above table (See figure16). We can observe although the satisfaction levels in cleanliness for onsite management are higher than those for off site management, the difference however is not statistically significant as the t values are lower than the 1.96 cut off level. The satisfaction levels in case of General maintenance, Handling of requests and complains and value for money are higher than those of offsite management and the difference is statistically significant with t statistics of 2.11, 4.06 and 3.44 respectively and all of these are higher than the critical t value of 1.96. Therefore we reject the null hypothesis at 0.5 level of significance (See figure 16).
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The researcher feels that On-site management can act as a significant differentiating factor and given enough awareness can also affect the purchase decision of people looking for apartments.
The researcher feels that respondents in the high-income group would be willing to purchase a property despite rise in interest rates. Looking at the current scenario and the effortless increase in the real estate market the high-income group respondents would still be willing to purchase properties.
The response to this question was consistent with the hypothesis laid above. The respondents were asked to rate their willingness to purchase on a scale of 1-5 where: 1= Highly Unlikely 2= Unlikely 3= Neither likely not unlikely 4= Likely 5= Highly likely
The average ratings of the respondents are presented in the figure 17 below:
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Factors affecting investment decision in residential development Figure 17: Number of respondents and average score given by respondents.
2007
Middle Income 21
High Income 30
2.29
2.97
The average scores given by respondents in the Low-income group is 2.17 which is skewed towards unlikely, even the middle income groups decision seems to be affected by the rising interest rates. However as predicted the higher income groups willingness to purchase seems to be unaffected by rising interest rates and the score of 2.97 is skewed towards 3 which, this says that their decision will be unaffected by the rising interest rates.
The matrix below shows the responses given by each of the group:
Highly likelyLikely Neither likely nor unlikelyHighly unlikely Unlikely 0 0 3 1 2 Low income 0 2 8 5 6 Middle income 7 6 2 9 6 High income
There were 7 respondents in case of high-income group who expressed their willingness to purchase as highly likely despite of rising interest rates and 6 of the respondents said that they would be likely to purchase despite the rising interest rates. In case of lower income group 3 of the 6 respondents were undecided on their purchase decision if the interest rates rose. Due to these 3 respondents the average score of low-income group rose significantly, if we exclude these 3 cases the average score of low-income group as rated by respondents would fall to 1.33 that says that they would be unlikely to purchase
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in case of rising interest rates. Similarly in case of middle income group 8 respondents are undecided about their purchase decision if we remove these respondents the average score of middle income group respondents would fall to as low as 1.84 in case of high income group intensity of the affect on score is less and the score would be reduced marginally to 2.96.
The figure 19 below shows a graphical representation of the number of respondents and their willingness:
Percentage of respondents
50 40 30 23 20 20 10
0 0 0 17
38
33
Low income
30 24
29
Middle income
20
High income
10 7
Highly likely
Likely
Highly unlikely
Likelihood of purchase
One can observe that high-income group respondents have expressed their willingness to purchase despite the rising interest rates. The researcher also wanted to conduct a t test to find the significance of responses but due to the inadequacy in sample size such a test could not be conducted. However the study infers from the graphs and analysis above that purchase decisions of high-income group are less likely to be affected by rising
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interest rates. In order to identify the effect of interest rates the researcher conducted regression analysis.
Yi = + (D) +i Where: Yi= Dependent variable = Intercept = Beta D= Dummy variable i= Error term.
The dummy variable is set to 0 if the income group in question is a low income group and it is set to 1 if the income group is middle or high income group. Dummy variables are useful as they enable us to use a single regression equation for multiple groups.
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In order to make the result of regression comparable the researcher conducts two such regressions based on middle income and high income group. The study then compares the intercepts of both the regressions.
4.12 Assumptions:
The study makes following assumptions about the data in order to conduct linear regression:
The study assumes a linear relation between the dependent and the independent variables. The independent variable is categorical or quantifiable in nature. There is no perfect co linearity between predictor variables. The residual terms are uncorrelated that is they are independent terms and has no auto correlation. The residuals in the model are random and normally distributed with a mean of zero (that is they are random).
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Conduct regression 1 for middle and low income group and set the dummy 1 for middle income
The Low income group comprises of respondents in income group of 0-20,000. The middle income group comprises of respondents in the income group of 20,000-40,000
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this group inculcated the average UK salary that is 25,000. The high income group consists of respondents in the income bracket of 40,000 and above.
H0 = Rise in interest rates do not affect different income groups differently H1 = Rise in interest rates will affect different income groups differently. The results of regression show that there is a deferential impact of interest rates on different income groups. The following table depicts the results of regression analysis:
The table(See figure 21) above summarises the statistics of regressions carried out in order to test the hypothesis. It is evident from the table that high income group respondents are less likely to change their purchase decision in case of rising interest rates. The intercept in case of high income group is 2.167 and in case of middle income group is 2.00 the t value for intercept of middle income group is higher that the t vale for high income group however both the values are statistically significant and above the cut off level of 1.96. The table also shows that R2 in both the cases is low, but this doesnt affect the result of the studies as the method deployed in this case is more concerned with looking at the values of more than any thing else.
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Chapter 5: Limitations
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5. Limitations:
The research in this project specifically aimed at the city centre residents of Nottingham for Management Service questionnaire and staff of University of Nottingham for the Purchasing Behavior questionnaire. The research aimed at identifying the factors affecting the purchase decisions and the effect of rise in interest rates on such decisions.
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housing is a sensitive matter and not many people would like to express their comments on such a sensitive issue.
5.3 Assumptions:
The researcher has combined responses of both the questionnaires for the study to have a large data set in order to produce better results. Data was collected for the factors affecting the purchase of a property from both the questionnaires Question 8&19 of Management service questionnaire (Appendix 1) and Question 5&12 of Purchasing Behaviour questionnaire (Appendix 2). This was done to understand the factors that are more important to people of Low, Middle and Higher Income group.
Another assumption is that purchasing behaviour of people in Nottingham is akin to the purchasing behaviour of people all over UK. Factors affecting the decision to invest for people in Nottingham are assumed to be similar to factors affecting the decision of people all over UK.
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Chapter 6: Conclusions
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6. Conclusion:
This research identified, prioritized and categorized factors affecting the decision to invest in a residential property of different income groups. To facilitate the analysis of data, the study uses factor analysis to classify data based on Co- variance and Correlation and compressed the number of factors into clusters. These clusters of factors were then related to various income groups, as different income group people have different needs. It can be inferred from the study that factors such as Access to public transport, Number of bedrooms, Location and Value for Money were highly rated by lower income group people. Location, Number of bedrooms, Size of living accommodation and Value for money were the factors that were highly valued by middle income group people. Higher income group people rated number of bedrooms, sense of community, location and value for money as the most important factors. So for a developer like Southreef properties, which is targeting at the higher end of the market should consider all the factors which were rated highly by middle income and higher income group people. A developer should keep in mind all these factors i.e. large number of bedrooms, location, value for money, Size of living accommodation, Sense of community and Value for money and try to cater these services better in order to target and position its development successfully.
The research also focused on to determine the satisfaction levels of On-site and Off-site management with respect to services such as General maintenance, Handling of requests, complaints and value for money. After conducting quantitative analyses this study accepts the alternative hypotheses and concludes that satisfaction level in case of On-site management are statistically higher than those of Offsite management. The researcher feels that including On-site management with high levels of service commitments would act as a differentiating factor and contribute to the future valued of the development. So a developer, like Southreef Properties should include On-site management in their development.
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The researcher also conducted a study to determine the extent of effect of 0.5% rise in interest rates on the purchase decision of various income groups. According to the research, Low-income group and middle income group people seem to be affected by the rise in interest rates. The research confirmed with the help of regression analyses that respondents in the high-income group would be generally be willing to purchase a property despite a rise in interest rates. So the study accepts the alternative hypotheses, that high income group people are less likely to be affected by 0.5% rise in interest rates in their purchase decision.
The conclusions drawn from the study should be helpful to Southreef Properties Ltd or for any other development. These factors should be considered by the developer for the success of the development.
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Chapter 7: References
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Barkham, R. (1996), The financial structure and ethos of property companies: an empirical analysis'', Construction Management and Economics, Vol. 15 No. 5, pp. 441-56.
Becker N. and D. Lavee, The Benefits and Costs of Noise Reduction, Journal. of Environmental Planning and Management, 2003, 46:1, 97-111.
Belhouwer, P. & Van Der Heijden, H. (1994), The private rental sector and housing policy in seven West European countries, in: Whitehead, C. (ED). Towards a Viable Private Rented sector ( London, LSE Housing)
Boris A. Portnov, Yakov Odish and Larissa Fleishman, (2003), Factors affecting housing modifications and Housing pricing: A case study of four Residential Neighborhoods in Hafia, Israel, Department of Natural Resources and Environmental Management.
Brown, G.R. and Matysiak, G.A. (2000), Real Estate Investment: A capital market approach, Financial Times Prentice Hall, Harlow.
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Factors affecting investment decision in residential development Bruin, A. and Dupuis, A.(2000), Constrained entrepreneurship: an interdisciplinary extension of bounded rationality, The Journal of Interdisciplinary Economics, Vol.12 No.1, pp. 71-86.
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Diana Kasparova and Michael White, 2001, The responsiveness of house prices to Macroeconomic forces: A cross country comparison, European Journal of Housing Policy, Vol 1, Issue 3, Dec 2001, pp 385-416.
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Ferson, W.E. and Harvey, C.R. (1991), The variation of economic risk premium, Journal of Political Economy, Vol. 99, pp. 385-415.
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Fishman, T.C. and Kerson, K. (2000), To buy or not to buy, Esquire, Vol. 134 No. 2, p. 36.
Gallimore, Hansz and Gray, 2000, Decision making in small property companies, Journal of Property Investment and Finance, Vol 18 No 6, pp 602612
Grasskaamp, J.A.(1991), The failure of the universities to teach the real estate process as an interdisciplinary form, in Jarcrow, S.P.(Ed.), Grasskaamp on Real Estate, ULI- the Urban Land Institute, Washington, DC.
Hamnett, C. & Randolph, B. (1988), Cities, Housing and Profits: Flat Break-up and the Decline of Private Renting (London, Hutchinson).
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Chapter 8: Appendix
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Appendix1:
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2.
Is your management company located ? On-site In the Nottingham City Centre In Nottingham, but outside the City Centre In the East Midlands Elsewhere in the UK Dont know ANSWER THIS QUESTION IF YOU HAVE AN ON-SITE MANAGEMENT/CONCIERGE SERVICE. Thinking about the communal areas of your property, how satisfied are you with the management in respect of: Very Fairly Not There are no Satisfied satisfied satisfied communal areas Cleanliness General maintenance Handling of requests/complaints Value for money ANSWER THIS QUESTION IF YOU DO NOT HAVE AN ON-SITE MANAGEMENT/CONCIERGE SERVICE. Thinking about the communal areas of your property, how satisfied are you with the management in respect of: Very Fairly Not There are no Satisfied satisfied satisfied communal areas Cleanliness General maintenance Handling of requests/complaints Value for money How would you rate the importance of a management service within apartment blocks? High Importance Medium Importance Low Importance Which area of the management service would you most like to see improved? Please tick one only Cleanliness General maintenance Handling of requests complaints Value for money Other (please state) ___________________________________________________________
3.
4.
5.
6.
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Please rate the probability of you purchasing a city centre apartment as your next move? Please tick one only Highly likely Likely Neither likely Nor unlikely Unlikely Highly Unlikely
8.
What are the important matters when considering your next move or purchase? Please tick the appropriate box, where 1 = not at all important and 5 = extremely important. 1 Developers reputation Good access to public transport Location Close to recreation and leisure facilities Number of bedrooms Size of living accommodation On-site-management facilities Strong sense of community among neighbours Value for money Good on-site security Access to car parking Other (Please state) _______________________________________________________ 2 3 4 5
9.
Which other services are you likely to use in an apartment complex, if made available at a reasonable charge? Highly Likely Apartment cleaning Car valeting Laundry Ironing Key holding** Personal Shopping Gym Contract parking Storage facilities Car Hire Other (please state) _______________________________________________________ Likely Neither likely or Unlikely Unlikely Highly Unlikely
**Taking delivery of groceries, watering plants whilst on holiday, etc. 10. Are you considering moving or buying another property within the next 2 years? Yes No Dont know
If your answer is yes go to question No 11. 11. If purchasing an apartment, will you purchase the property ? As an individual As an investor As a shared owner with a partner
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PERSONAL PROFILE
12. Please tick your relevant age band? 18 24 25 34 35 53 35 45 45 55 55 plus Are you currently working either full-time or part-time? (This includes any part-time working by students and those on training courses.) No Yes
13.
14.
Which of the following best describes the type of work you have in your main job? Please tick one only Senior management or professional Intermediate management, administrative or professional Supervisor, clerical, junior management, administrative or professional Manual worker (with industry qualifications) Manual worker (without industry qualifications) Self-employed How long have you lived at your current address? a) c) Less than a year Between 2 and 5 years b) d) Between 1 and 2 years 5 years plus
15.
16.
Number of children
18. Please rate the probability of you purchasing a city centre apartment as your next move if interest rates move up to 6% from the current rate? Please tick one only Highly Likely Likely Neither likely or Unlikely Unlikely Highly Unlikely
19.
What is your household annual income (before tax deductions)? 10,000 - 19,999 20,000 - 29,999 30,000 - 39,999 40,000 - 49,999 50,000 - 59,999 60,000 or over
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THE UNIVERSITY OF NOTTINGHAM WILL DETACH THIS PART OF THE FORM WHEN RECEIVED IN ORDER THAT THE QUESTIONNAIRES REMAIN ANONYMOUS. FULLY COMPLETED QUESTIONNAIRES WILL BE PLACED IN THE DRAW AND THE WINNER TO RECEIVE 250 CASH. NAME ADDRESS : :
TELEPHONE NO.
E-MAIL :
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Appendix 2:
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We are working with the Nottingham University Business School on a research project to understand how mixed tenure residential developments are perceived and what influences your decision to purchase or rent. Mixed tenure developments include residences that are available to purchase outright, with a mortgage or on a shared ownership basis and may also include residences available to rent privately or on an affordable basis (i.e. through a Housing Association or Local Council). We would ask that you complete the questionnaire and return it to us as soon as possible. We can assure you that all information received will be treated as strictly confidential. THANK YOU FOR TAKING THE TIME TO COMPLETE THIS SURVEY. Section A Purchasing and Renting Profile & Preferences 1. Please rate the probability of you purchasing a property in the next 2 years. Please tick one only Highly Likely Go to question 3. Neither unlikely nor likely Highly Unlikely
Likely
Unlikely
2.
Please rate the probability of you renting a property in the next 2 years. Please tick one only Highly Likely Neither unlikely nor likely Highly Unlikely
Likely
Unlikely
Go to question 3 and then to question 5. What type of property will you consider purchasing/renting? Apartment Other ____________________
3.
Will you be purchasing as: An owner-occupier An investor Through the New Homebuy Scheme (i.e. shared ownership) What are the important matters when considering your next property to rent or purchase? Please tick the appropriate box, where 1 = not at all important and 5 = extremely important. 1 Developers reputation Good access to public transport Location Close to recreation and leisure facilities Number of bedrooms Size of living accommodation On-site management services Development tenure, i.e. private or mixed Sense of community among neighbours Value for money On-site security Access to car parking 2 3 4 5
5.
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_______________________________________________________
5.
Please rate the probability of you purchasing or renting a property within a development that includes the following tenures Please tick the most appropriate box for each statement Highly Likely Neither unlikely nor likely Highly Unlikely
See definitions below Private purchase only Private purchase & private rent Private purchase & shared ownership Private purchase & affordable rent Private purchase, shared ownership & private rent Private purchase, shared ownership, private rent & affordable rent Shared ownership & private rent Shared ownership & affordable rent Private rent & affordable rent
Likely
Unlikely
Private purchase purchase all of the property with or without a mortgage Shared ownership purchase a share of the property with the assistance from a Housing Association or similar body Private rent Renting directly from a private landlord Affordable rent Renting from a Housing Association or Local Council 6. Would you consider a development that included properties for affordable rent if (Please tick the most appropriate box for each statement) Highly Likely All affordable tenants are employed All affordable tenants are key workers** There is a mix of affordable tenants, i.e. employed and unemployed All affordable tenants are subject to rigorous vetting procedures prior to allocation 24 hour CCTV & security is present On-site management suite & concierge service is present An access control system is present The development is designed to keep the separate tenures in separate blocks. Neither unlikely nor likely Highly Unlikely
Likely
Unlikely
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**A key worker is someone who works in a key public service, such as teachers, fire fighters, police officers, clinical NHS staff (excluding doctors and dentists) etc.
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Agree
Disagree
Strongly Disagree
8.
Please tick your relevant age band? Please tick one 18 24 25 34 Are you ? Male Female 35 44 45 54 55 plus
9.
10.
Are you currently working? (This includes any part-time working by students and those on training courses.)
No
Yes
Other ____________________
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12.
What is your household annual income (before tax deductions)? Please tick one 10,000 - 19,999 20,000 - 29,999 30,000 - 39,999 40,000 - 49,999 50,000 - 59,999 60,000 or over
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