Health Care System Short Report

Question 1: Write List of goals for the HCS in the form of table (goal, owner, goal type) Goal Check patients on day to day appointment list basis Check up/Record/ update patients details. Register and request appointment Set appointments, book rooms, keep details and notify Want patient record system to work efficiently To main the system check the stock value through system Owner Doctor Type Functional

Nurse

Functional

Patients Receptionist

Functional Functional

NHS trust

Non-functional

System Maintenance staff Pharmacist

Functional Non Functional

Question 2: Stakeholders: Identify all stakeholders and their role in the HCS and document using: a) Onion Model b) List of stakeholder roles

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Stakeholders Roles 1.1 Beneficiary 1.1.1 Functional Beneficiary Stakeholder Doctor Patient Nurse Receptionist NHS Trust View point Check patients on basis of day to day appointment list and patient record Request appointment Patients records and check up according to appointment list Set appointments and make notifications Want efficient patients records systems.

1.1.2 Financial Beneficiary Government Shareholders Board of directors/NHS trusts Software Designing company Emphasize on improving patient record system f Effective and Profitable system Purpose solving and profit making health care systems Easy to use and maintain

1.1.3 Political Beneficiary Government Proper utilisation of resources to get most out of the system

1.1.4 Negative Hacker Public 1.1.5 Regulatory Voluntary (Standardising) NGOs Healthcare Council System should provide equal facilities to everyone/public rights Proper utilisation and implementation of system Can destroy the system software Complaints from system

1.3.2 Enforcing Regulatory Agency Want to make sure standards are met during development and implementation of system.

1.4 Operational roles

1.4.1 Human Operators

1.4.1.1 Normal Receptionist Nurse Doctors Smoothly running system/make appointments/book rooms/notification Easily search through list/enter/update patient details Easily search through the patients/prescribe medicines

1.4.1.2 Maintenance

Stakeholder: Technical staff Help desk / administrators

Viewpoint: To handle all kind of errors in system Complete and efficient utilisation of system

1.4.2 Neighbouring Systems

Stakeholder: GP services Hospital services Pharmacist/Local Drug Department

Viewpoint: Transfer patient records Get patient records Record the amount of medicine remain/consumed

1.4.2 Implementation

Stakeholder: Software Programmer

Viewpoint: To make effective and easy to use software

Question3: Scope: a) Draw a context Diagram of the HCS system. b) Make list of all events which will be handled by the HCS (In/Out List) CONTEXT DIAGRAM Doctor/Nurse Patient Maintenance/support staff

Patient Record Receptio

System System

NHS trust

HCS In/Out List

Event/Task

In/out

Doctor

In scope

Nurse

In scope

Patient

In scope

Receptionist

In scope

System maintenance staff

In Scope

NHS trust

Out of scope

Question: 4) Requirements from Individuals: Write your interview questions for a stakeholder with an operational role identified in Task 2. Start with stating what the main objective of the interview is. Answer: 4) The main objective of the interview is to find out how satisfied doctors are with the usage of this patient record system. What else can be added or removed from the system to make it more powerful and effective. Is it right that should patient interact more with the machine rather than doctors.

Question 1: How effective this system is? Question 2: Do you think through this system it is become easy to diagnose patients problem correctly and in less time.

Question 3: Do you think more this kind of technological facilities should be involved in medical system? Question 4: What kinds of problems are faced with this system? Question 5: How we can improve this system? Question 6: Do you think using this system means emphasizing more on quantity rather than quality? Question7: Is this system making patients to rely on the machines rather than doctors? Question7: If machine somehow does not work in properly and it gives wrong output and because of this mistake any miss happening takes place, who is the culprit, unreliable machine or irresponsible doctors.

Question 8: Do you think this system can be implemented in all medical sectors or should it be hold for little bit longer and implemented after some more improvement. Question 9: Is this system helping doctors to reduce their work load and stress.

Rich Picture Diagram

Patient Record System

Receptionist

Manager Drug Department

Nurse

Doctor

Maintenance Staff

Patient Record

Patient

Governme