Diane Barnes Cole

1111 Blinker Drive Virginia Beach, VA 21111 757.111-1111 or 757.111.1112 dbarnes@heemail.com

Prole

Possessing 30 years progressively responsible experience in the commercial banking industry, I have used team building skills that coupled with advanced technical skills have created a positive legacy of innovation and solid leadershipone that has developed and implemented information technology initiatives that improved cost effectiveness, service quality and increased business development. Developing Policies & Procedures Negotiation Project Planning Business Continuity Planning Purchasing & Inventory Contract Vendor Management Development Strategic Planning Cost Control &Reduction

Management Skills Executive Experience

Bank of the Commonwealth, Virginia Beach, VA

Senior Bank President & Chief Information Officer

2004 Present

Currently direct all IT resource planning, budgeting, systems and operational initiatives for a 200+ employee, 21-branch community bank with combined assets totaling more than $1 billion. While supervising teams of up to a dozen IT professionals, notable accomplishments throughout my executive tenure have included the following: Acted as Project Coordinator for numerous conversions including: online banking, (Online Resources to Fiserv); Internet provider (SAVVIS to Paetec); ATM Processor (Star to Elan); debit cards (Visa to Master cards); server operating systems (Novell to NT to Windows); and upgrade from Avaya Partner system Avaya to VoIP systems. Coordinated and partnered with Vicom, Paetec, Verizon and Cox Business to establish a redundant network for branch operations. Oversaw outsourcing of printer maintenance to managed print service resulting in savings of $10,000 per year in maintenance and supplies. Negotiated a contract with Bill Pay vendor, thereby cutting annual pricing by 48%. Recommended, facilitated and coordinated implementation and administration of new computer technology, software, and services (ATM expansion, network, FedLine and telephone administration, online banking and web services). Orchestrated the installation of fully operational ATM at Harbor Park Stadium in 10 weeks for the opening game of the seasona process that normally takes a minimum of 3 months.

Page 2 Diane Barnes Cole

Bank of the Commonwealth, Virginia Beach, VA

Senior Bank President & Data Processing Officer 1999 2004 Directed development and execution of a disaster recovery and business continuity plan. Prioritized and strategized planning for multiple branch openings; developed and implemented IT policies and procedures for all new branch infrastructure, networks, hardware, software, VoIP systems, ATM installations and teller systems.

Technical Fluency

Banking and Software and Vendors: Fiserv Premier, Harland AppCenter and LaserPro, Blauser Cashier Check System, FedLine Advantage, Microsoft Office, ZixCorp email encryption, Symantec EndPoint Protection, Backup Exec Hardware: Unisys mainframe, Dell Servers and workstations, Avaya VoIP phone systems, Lexmark and HP printers

Tidewater Community College, Virginia Beach, VA.

Summa Com Laude. Phi Theta Kappa. A.S. Applied Science, Banking and Finance 1993

Education and Training

American Institute of Banking, Tidewater Chapter, Norfolk, VA

Honor Student Bank Operations Diploma Supervisory Skills Certificate 1992 1990

Note: Throughout career, have completed numerous seminars and training classes in various hardware, software, network systems as well as management.

Affiliations

Virginia Association of Community Bankers, Technology Committee

Committee Member

1997 Present

Young Bankers Group, American Bankers Association

Legislative Coordinator Bank Liaison

1998 1999 1988 1999

American Institute of Banking

Bank Representative Forum and Seminar Chairperson

1984 1999 1987

References Available Upon Request