Job Satisfaction

COMPANY BRIEF

The Kerala electrical and alhed engineering Co. Ltd. (KEL) was established in 1964 in the state of Kerala. It is fully owned by the state of Govt. The company has progressively expanded its range of manufactured goods and services over the years and has strategically broadened its customer base on a global scale KEL. Offers to its various manufacturing units and service divisions with a manpower base of over 1200 which include over 250 highly qualified and well trained professional engineers. We are one of the biggest public sector company in the state.

The primary interest of the company in the field of electrical equipment and machinery encomparing aras such as generated transmission and distribution and utilization of electric power. On the generating equipment side, KEL is a leading manufactures of brushless alternator used for train, lighting and air conition.

In the field of transmission of distribution of electric power own efforts have been directed in the manufacture of trans formers, switchgear, transmission line

1 GCC, Bangalore

Job Satisfaction

towers substation equipment an accessories. We are leading manufacturing and supplies of these items to various state electrical boards in India.

We are also experienced and competent in the commissioning and maintenance of electrical power transmission and distribution network which include HT/LT substations both indoor and outdoor type package/utilized substations over head transmission lines etc.

We have as a company in tune with modern technology associated with reputed overseas manufacture who are experts in their respective fields.

The technical collaborations we have had with EVR of FRANCE (now amalgamated with ALSTITOM ATLANTIQOE) for the manufacture of inductor type brushless alternation UNELEC of FRANCE for the manufacture of HRC fuses and MOTEORS LEROY SOMER of france for the manufacture or brushless a.c. generators are ample of this.

2 GCC, Bangalore

Job Satisfaction

The company now has four manufacturing units located in various districts of the state. Three more new manufacturing units are being set up.

The inductors type brushless alternator which is being manufacture at our plant in quilon district has been widely acclaimed and accepted by many railway systems around the world. More than 20000 such alternators are in operation with the Indian Railways alone. The second planed began operation in 1968 in Ernakulam District with the manufacture of distribution transformers of various capacities. The third plan at Plghat district which was formally known as MENCOS, was taken over by KEL in 1979. It produces HRC fuses and other L.T. switch gear items with the commissions of the unit at Kasargod district in the year 1990 for the manufactures of general purpose brush less a.c. genitor KEL has consolidated its position as a leading manufactures of electrical equipment in India. This state of the art plant its equipped with the most modern facilities which includes computer aided design center and the latest in CNE machines amongst other hi tech manufacturing and testing facilities.

Research and Development wing of KEL has to its credit many special application generators and other produces which were designed and developed
3 GCC, Bangalore

Job Satisfaction

ground power units for auro and donor aircrafts, brushless alternator for use in automobile replacing the DC dynamics and conventional alternator are some of the achievement of our R and D wing.

Our products are marketed through an extensive network of marketing offices located in all the major cities New Delhi, Bombay, Calcutta, Bangalore, Cochin and Trivandrum. These of fices provides all support services to the sales and marketing to guarantee complete customers satisfaction.

MANUFACTURE UNITS
Existing units 1. MAMALA TRANSFORMERS HYDRAULIC GATES & HOISTS GRANTRY CRANES PENSTOCK & PRESURE VESSELS 2. KUNDARA

4 GCC, Bangalore

Job Satisfaction

STATORYNE BRUSHLESS ALTERNATORS SPHEROIDAL GRAPHITE IRON & GREY IRONCASTINGS 3. KASARGOD UNIT GENERALE PURPOSE BRUSHLESS ALTERNATORS DISEL GENERATOR SETS SILENT DIESEL GENERATOR SETS 4. OLAYAKKOT UNIT HRC FUSES LT. SWITCH GEAR NON FERROLLS CASTINGS

5. PRODUCTS & SERVICES

5 GCC, Bangalore

Job Satisfaction

MAMALA UNIT KUNDARA UNIT KASARAGOD UNIT OLAYAKKOT UNIT

ERNAKULAM DISTRICT UILON DISTRICT KASARGOD DISTRICT PALGHAT DISTRICT

PRODUCT PROFILE MAMALA UNIT TRANSFORMER DIVISION STRUCTURAL DIVISION TRANSFORMER DIVISION The TRA DIVI went on stream in 1968. It has been able to carve a niche for itself in the manufacture of distribution transformers and Mealier Power transformers of rating upto 1600 KVA and up to 33 KV class.

6 GCC, Bangalore

Job Satisfaction

The dual ratio transformer developed by the division ahs proved to be a winner. Adaptable to the interchargeable voltage classes the equipment has found ready acceptance in the market.

Utilized substation is another much sought after product evoled by the R & D wing and translated into a roaring success. Trams formers saves from this divisions come with more special and unique features. Incorporation of these features has helped to ensure a steady secondary voltage supply voltage drops upto 35% are easily taken care of by these transformers equipped with O.L.T.C that too with 17 different tap ratios to opt for.

These transformers have been found in indispensable where continuous industrial processing involved and where uninterrupted power supply is to be explicitly maintained.

The innovative ideas from the transformer divisions are backed up by a resourceful R & D helped is no small measure by the design department.

7 GCC, Bangalore

Job Satisfaction

STRUCTURAL DIVISION

The structural Fabrication shop was set up in 1967 with an installed capacity of 1200 MT per annum. The main products handled by the division which caters to the heavy fabrication sector are: o Hydraulic control gates & orsts for power generation / immigration projects of state electricity boards. State imitation department. o Industrial building structural, transmission towers. Switch yard structure etc. o Pressure vessels, process equipment storage tanks and piping etc.

The division has a team of qualified engineers, technicians and other staff which adequate experience in reasons of designing, fabrication and erection. Equipped with sophisticated machinery.

Design, fabrication, supply Erection and commissioning of a number of facilities such as Hydraulic contents Gates and Hoists, Penstock pipes, Gantry Cranes have been successfully taken up on a turn key basis.
8 GCC, Bangalore

Job Satisfaction

Storage Tanks, Pressure vessels and industrial building are other areas in which the division ahs a good trade record. It also fabricated and erected towers for the kerala state Electricity Board, southern Railway and Doordarshan.

9 GCC, Bangalore

Job Satisfaction

PROFILE OF ORGANIZATION

Name

KERALA ELECTRICAL AND ALLIED ENGINEERING COMPANY (KEL)

Address Total Land Utilized Land Sales

Mamala P.O., Cochin 682 305 13.10 Acres 13.10 Acres Manufactures of distribution, transformers and heavy structural steel fabrications.

Number of employees Products item Area

381 Distribution of transformers and heavy structural

All over Indian and abroad

10 GCC, Bangalore

Job Satisfaction

Head office Registered Office

JEL, KSHB Building, Cochin 682 305 Calcutta, Bombay, Delhi, Bangalore, Madras and Trivandrum.

Customers

KSEB, KEB, TNEB, KPCL and other point perlets.

EMPLOYEES The total number of employees in the organization is around 381. The human resource is classified into executives an non executives on the basis of the skill and knowledge involved in the job. EXECUTIVES 1. General Manager
2.

Works Manager

3. Manager 4. Security Office 5. Assistant Manager

11 GCC, Bangalore

Job Satisfaction

6. Per. Admn. Office 7. Production Engineer 8. Executive (Finance) 9. Accounts Officer 10.Assistant Engineer 11.Junior Officer 12.Forman. Gr. I

NON EXECUTIVES St. Assistant Gr. Assistant Other Staff covered Under ID act SPI skilled worker GPI skilled worker 8. Semi skilled 9. (a) Worker GI (b) worker G2 worker G3 d) worker G4 e) worker G5

12 GCC, Bangalore

Job Satisfaction

Skilled Semi skilled

10. Canteen

POLICY Quality policy of the company Manufacture products to the requirements, ensure, prompt service and achieve a continuous improvement.

ENVIORNMENT POLICY 1. Prevention of pollution 2. Effective utilization of resource in reduce waste 3. Abide by environment laws and regulations 4. Continued improvement of environmental performance.

13 GCC, Bangalore

Job Satisfaction

14 GCC, Bangalore

Job Satisfaction

CHAPTER 4

15 GCC, Bangalore

Job Satisfaction

ANALYSIS AND INTERPRETATION

16 GCC, Bangalore

Job Satisfaction

ANALYSIS AND INTERPETATION

The response got from surveying to shown below in the tables.

1. Table showing opinion whether you present job is challenging and suiting your abilities.
17 GCC, Bangalore

Job Satisfaction

OPINION NO. OF RESPONSES PERCENTAGE Strongly agree 36 36% Agree 44 44% Disagree 12 12% Strongly Disagree 8 8% Total 100 100% Table showing opinion whether your present Job is challenging and suiting your abilities.

Strongly agree agree disagree strongly disagree

INTERPRETATION From the above graph we can cee that about 36% of the respondents strongly agree that their present job is challenging and suiting in the abilities of the employees. 12 % of the respondents disagree with the statement.

18 GCC, Bangalore

Job Satisfaction

2. Opinion on workers participation in management decision making.

OPINION Strongly agree Agree Disagree Strongly disagree Total

NO. OF RESPONSES 6 6 48 40 100

PERCENTAGE 6% 6% 48% 40% 100%

Opinion non works participation in mgt decision making

19 GCC, Bangalore

Job Satisfaction

Strongly agree Agree Disagree strongly disagree

INTERPRETATION Only 6% strongly agree that there is workers participation in the management decision making process. Nearly 48% disagree with the statement.

3. Communication with superiors is good

OPINION Strongly agree Agree Disagree Strongly disagree Total

NO. OF RESPONSE 26 32 22 20 100

PERCENTAGE 26% 32% 22% 20% 100%

20 GCC, Bangalore

Job Satisfaction

Communication with superiors is good

Strongly agree Agree Disagree Strongly disagree

INTERPETATION Almost about 25% of the respondent strongly agree that their communication with superiors is good and only 22 disagree with the statement. 4. Are you satisfied with the grievance handling machinery in the company.

NO. OF RESPONSES PERCENTAGE YES 20 20% NO 66 66% NO OPINION 14 14% TOTAL 100 100% Are you satisfied it the grievance handling machinery in the company

OPINION

21 GCC, Bangalore

Job Satisfaction

YES NO NO OPINION

INTERPRETATION Only 20% of the respondents are satisfied with the grievance handling machinery in KEL and nearly 66% are not satisfied with grievance handling machinery and 14% of the respondents dont have any opinion. 5. Training given to you is satisfactory

NO. OF RESPONSES YES 64 NO 16 NO OPINION 20 TOTAL 100 Training given to you is satisfied

OPINION

PERCENTAGE 64% 16% 20% 100%

22 GCC, Bangalore

Job Satisfaction

YES NO NO OPINION

INTERPRETATION 64% of the respondents are satisfied with the training provided to them by the organization. Only 20% are not satisfied with the training.

6. Whether company has taken any steps for job satisfaction

NO. OF RESPONSES YES 50 NO 36 NO OPINION 14 TOTAL 100 Whether company has taken any steps for job satisfaction

OPINION

PERCENTAGE 50% 36% 14% 100%

23 GCC, Bangalore

Job Satisfaction

YES NO NO OPINION

INTERPRETATION 64% of the respondents are satisfied with the training provided to them by the organization. Only 20% are not satisfied with the training.

7. Company is following latest technology for betterment of the employees

NO. OF RESPONSES PERCENTAGE YES 14 14% NO 78 78% NO OPINION 8 8% TOTAL 100 100% Company is following latest technology for betterment of the employees.

OPINION

24 GCC, Bangalore

Job Satisfaction

YES NO NO OPINION

INTERPRETATION Three fourth of the employees have no opinion (78%) with the technology adopted by the company. Only 14% agree that company is following latest technology for betterment of employees. 8. Do you have career growth opportunities

OPINION YES NO NO OPINION TOTAL

NO. OF RESPONSES PERCENTAGE 36 36% 52 52% 12 12% 100 100% Do you have career growth opportunities

25 GCC, Bangalore

Job Satisfaction

YES NO NO OPINION

INPERRETATION Nearly 36% of the respondents are of the opinion that they have career growth opportunities and about 52% are not satisfied with the career opportunities and 12% of the respondents do not have any opinion about this. 9. Are you satisfied with the welfare measures of the company OPINION YES NO NO OPINION TOTAL NO. OF RESPONSES 44 36 20 100 PERCENTAGE 44% 36% 20% 100%

Are you satisfied with the welfare measures of the company

26 GCC, Bangalore

Job Satisfaction

YES NO NO OPINION

INTERPRETATION About 44% of the respondents are satisfied with welfare measures o the company and 36% of the respondents are not at all satisfied with the welfare measures provided by the company. 10.Working hours are comfortable NO. OF RESPONSES YES 96 NO NIL NO OPINION 4 TOTAL 100 Working hours are comfortable OPINION PERCENTAGE 96% NIL 4% 100%

27 GCC, Bangalore

Job Satisfaction

YES NO NO OPINION

INTERPRETATION Almost all the respondents (96%) agree that working hours provided by the company are comfortable. Only 4% have refused to give opinion that working hours are comfortable.

28 GCC, Bangalore

Job Satisfaction

CHAPTER 5

29 GCC, Bangalore

Job Satisfaction

FINDINGS AND SUGGESTIONS

FINDINGS

30 GCC, Bangalore

Job Satisfaction

Most of the employees suggest that their present job is challenging and suiting than their abilities. But some of them think that present job is not challenging and suiting their abilities. It shows that they are not fully satisfied with this job.

There is no proper employees participation in mgt decision making which indicate that they do not get satisfaction from the job.

Half of the employees show an average communication with their subordinates, while some of them show a good communication with their subordinates because they think that communication plays an important role in mgt organization.

Half of the employees suggest that there is an adequate promotional opportunity in the co operation. While the rest of half think that there is no adequate promotional opportunities in the co operation.

31 GCC, Bangalore

Job Satisfaction

SUGGESTION

Suggestions are drawn in the light of insights obtained from the analysis of the survey conducted. Some of the measures can be put into practice from better results. Here are some suggestions that will help in further improvement from the present situation. Company should take necessary action to improve the relation between mgt and employees so that management can also include the employees in decision making process to collect information and to select the best alternative.

Welfare measures adopted by the co-operative should be improve as the employees are not satisfied with the present welfare measures.

Some of the employees are not fully satisfied either the grievance handling machinery of the co-operative. Mgt should take necessary steps to make this active.
32 GCC, Bangalore

Job Satisfaction

Promotion should be given on the basis of experience, sensitivity, performance ability and educational qualifications of the employees.

More attempts should be made to provide better communication with superiors. For this staff meetings. Employees news letters, face to face communication and the mgt are suggested.

Managers should be exposed to training programs to adapt to the new changing environment. Seminars role plaving etc are suggested to shed off the resistance of managers to change. Almost all the employees are satisfied with the present working hours that they will help the employees to put their effort that led to increase in organizational productivity.

Company is not following any latest technology from the part of employees.

33 GCC, Bangalore

Job Satisfaction

Grievance settlement machinery is an important factor in every organization. In kerala most of the employees are not satisfies with the method adopted by the grievances settlement handling machinery.

Half of the employees agree that the co-operation have taken steps for the job satisfaction while the remaining half are o the opinion that the cooperation is not playing any role in job satisfaction.

34 GCC, Bangalore

Job Satisfaction

CHAPTER 6
CONCLUSION

35 GCC, Bangalore

Job Satisfaction

CONCLUSION

The study was conducted to measure the job satisfaction level of the employees in KEL company Limited.

Datas for the studies were collected using questionnaire method. The sample size of the study is 50 respondents. Convenience sampling method was used for collected data. The researcher found no difficulty in collecting data from the employees. The employees were all very co-operative and were willing to lend there views and valuable suggestions.

36 GCC, Bangalore

Job Satisfaction

CHAPTER 7

APPENDIX

37 GCC, Bangalore

Job Satisfaction

BIBLIOGRAPHY

Personal and mgt

C.B.Mamoria

Personal and mgt

K.K.Ahuja

Dynamic of I.R

P.C.Tripathi

Organization behavior

C.M.Prasad

38 GCC, Bangalore

Job Satisfaction

QUESTIONAIRE

Please tick in the box against the answer of your choice

Name Age

: : below 25 years 25 30 40 50 30 40 above Female

Sex

Male
39

GCC, Bangalore

Job Satisfaction

Designation Educational Qualification Monthly salary

: : : 1000 2500 2500 5000 Above

PART B
1. Number of years experience in the company? e) 21-25 Yrs f) 26-30Yrs g) More than 30 Yrs

1-5 Yrs 6-10 Yrs 11-15 Yrs 16-20 Yrs 2.

Are you satisfied with the working environment in the company?

40 GCC, Bangalore

Job Satisfaction

a.

High

Medium

Low

3. a.

Are you satisfied with the working hours in the company? High Medium Low

4. a.

Are you satisfied with the loans and advances provided by the company? High Medium Low

5. a.

Are you satisfied with the promotion chances provided by the company? High Medium Low

6. High

Are you satisfied with the support from different sections of department? Medium Low

7.

Are you satisfied with the welfare measures provided by the company?

41 GCC, Bangalore

Job Satisfaction

Yes

No

No Opinion

8. Yes 9. Yes

Are you satisfied with the grievance settlement handling policy? No Do you think your present job is challenging and suitable for your abilities. No

10.

Are you satisfied by the level of involvement in the decision making

process? Yes No

11. Yes

Are you satisfied with your leave facilities? No

12.

Are you satisfied with the support from trade union at attaining rights and

needs in the company?

42 GCC, Bangalore

Job Satisfaction

Yes

No

13. Yes

Are you satisfied with the training facilities provided by the company No

14. Yes

Do you feel that your work is interesting? No

15. Yes

Do you feel any tired during the working hours? No

16.

Do you think you are properly paid for your work? Disagree Strongly disagree Are you think that the communication with the superior is satisfactory?

Strongly agree Agree 17.

43 GCC, Bangalore

Job Satisfaction

Yes 18. Yes

No Are you satisfied with the type of work given by the company No

19. Yes

Do you have career growth opportunities? No No opinion

20.

Whether company is following latest technology fo betterment of the

employees? Yes No

21. Yes

Whether the working hours are comfortable? No

22. Yes

Are you in good relation with your fello workers? No

44 GCC, Bangalore

Job Satisfaction

23. Yes

Whether any medical securities provided by the company? No

24. Yes 25. Yes

Opinion on financial security in the company? No No opinion

Whether company has taken any steps for job satisfaction? No

26.

Are you satisfied with the canteen facilities and canters allowances provide

by the company? Yes No

PART C

27.

List your suggestions for making job

satisfactory.. .
45 GCC, Bangalore

Job Satisfaction

46 GCC, Bangalore