SALESBOOM_Test Strategy Ver 1.

Test Strategy

www.SalesBoom.com

Name Signature Date

Draft Preparation Mr.Karna Ganapathi Muni (STC)
Reviewer Mr.Thirumal Raj(STC)
Accepted By

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Copyright © 2008. STC ThirdEye, All rights reserved. All information contained in this document is the
property of STC ThirdEye Technology. The contents of this document are not to be disclosed by the
recipients to third parties, neither allowed to be reproduced by or for third parties in any form or by any
means, electronic nor mechanical, including photocopying, without prior written permission from STC
ThirdEye.

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REVISION HISTORY

Version Date Summary of changes

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SALESBOOM_Test Strategy Ver 1.0

Table of Contents

1. CLIENT INTRODUCTION 4
1.2 CLIENT AND BUSINESS 4
2. TEST SCOPE 4
2.1 INCLUSIONS 4
2.2 ASSUMPTIONS 4
3. TEST ENVIRONMENT 5
3.1 HARDWARE, SOFTWARE AND TOOLS 5
4. TEST APPROACH 5
4.1 ENTRY CRITERIA 5
4.2 APPROACH AND PROCEDURE 5
4.3 TEST TYPES 6
4.4 TEST CYCLES 6
4.5 INTERACTION MODEL BETWEEN STC AND SALESBOOM 6
4.6 TEST DATA 6
4.7 SUSPENSION AND RESUMPTION 6
4.8 EXITCRITERIA 7
5 HIGHLEVEL DELIVERY SCHEDULE 7
6 RESOURCES 7
7 ROLES AND RESPONSIBILITIES 7
8 RISKS CONTINGENCY AND MITIGATION PLAN 8
9 DEFECT MANAGEMENT 8
9.1 DEFECT LOGGING 8
9.2 DEFECT REPORTING 8
9.3 DEFECT CLASSIFICATION 8
9.4 DEFECTS CLASSIFICATION BY STATUS 9
9.5 DEFECTS CLASSIFICATION BY SEVERITY 9
9.6 DEFECTS CLASSIFICATION BY CATEGORY 9
10 DELIVERABLES 10
11 ABOUT STC 10

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1. CLIENT INTRODUCTION

1.1 CLIENT AND BUSINESS

Sales boom is a world leader in on demand Customer Relationship Management (CRM)

and Enterprise Resource planning software (ERP) business software solutions for the
SMB market. Sales boom has over 23,000 subscribers, 3000 customers in over 148
countries around the world. Sales boom on demand platform drives innovation, enables
business change, and enriches customer relations across the enterprise.

Sales boom is a thought leader in CRM and enterprise applications. By building our
software completely from the ground up, Sales boom has created what has come to be
one of the most powerful and dynamic hosted CRM & ERP solutions available in the
market today.

2. TEST SCOPE

The Scope of the Testing is to perform effective Functional Testing (or) Black Box testing
to ensure that the application does not contain any critical or major defects .The detailed
scope document will be delivered as Annexure

2.1 INCLUSIONS

STC ThirdEye is responsible to test the Latest Build of the SALES BOOM, which has
been provided by Sales boom Inc.

2.2 ASSUMPTIONS

 The required testing environment should be provided by Sales boom Inc with
latest build of the SALESBOOM application
 Testing activity will be conducted at STC ThirdEye technology, Chennai Location
 Required Knowledge Transfer should be provided by Sales boom Inc team
 The Sales boom Inc has to provide all the Baseline Documents to STC Third Eye,
which includes Business Requirements, Functional Specifications, System
Requirement Specification, Use cases and User Manual (Latest Build)
 After Understanding the Baseline documents STC will raise Clarification
document and all the clarification should be resolved before starting Test Ware
Preparation
 Test Strategy should be signed-off by the Sales boom Inc, before Kicking-Off the
project in STC Chennai Location

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 Before Starting the execution all the Test Ware documents should be reviewed and
Sign-Off by Sales boom Inc
 The SALESBOOM. development team will assist and be available to the testing
team on an as needed basis throughout the testing
 Any other team members besides the testing team should not be utilizing the
associated test environments during testing.
 No changes to the code will be migrated into the test environment during testing
execution

3. TEST ENVIRONMEMT

3.1 HARDWARE, SOFTWARE AND TOOLS

S Hardware Requirements
no
1 CPU - Speed 2.26 GHz
2 RAM 256 MB
3 Hard-disk Space 40 GB
4 Network Web Application
Configuration
S Software Requirements
no
1 Operating Windows
System
2 Application
Software
3 Database Server MSSQL
4 Browser IE 7+ [Win]

4. TEST APPROACH
STC Third Eye follows unique test approach to assure client requirements and achieve
100% test coverage.

4.1 ENTRY CRITERIA

The below said criteria should be met before starting the test execution

S. No Item Responsibility of
1 Completed Business, Functionality and Non STC ThirdEye and Sales boom Inc

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Functional Requirements-Sign Off

2 Preparation of Test Strategy and Test Ware STC ThirdEye
Documents
3 Controlled Test environment – Latest Build Sales boom Inc
of the Application
4 Providing the necessary User ID’s and Sales boom Inc
Password

4.2 APPROACH AND PROCEDURES

Once STC ThirdEye receives the test Strategy and Test Scope sign off from the Sales
boom Inc. Micro Level Test Plan will be delivered to Sales boom Inc.

Test Process starts with the Field Level Functionality Testing through which we find out
whether the functionalities between the fields are met with the requirement. Upon
completion of the Field Level testing, we start with the Major functionality testing by
framing the Functional Test Cases, which help us to find out the Critical and Major
defects with respect to the core functionality of the system.

4.3 TEST TYPES

After discussions held with Sales boom Inc, STC Third eye agreed to carryout only
Black-Box and Functional testing

4.4 TEST CYCLES

STC carry out Testing of this project in 2 cycles-One is Comprehensive and the other is
Regression to assure 100% coverage to the requirements.

 Comprehensive cycle- In this cycle all the planned Test Cases will be executed
and defects will be logged in the defect report

 Regression cycle- In this cycle all the fixed defects and the dependent
functionality will be executed to make sure that fixes are not affecting the existing
functionality

4.5INTERACTION MODEL BETWEEN STC AND Sales boom Inc

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 Sales boom Inc has to arrange single point of contact to escalate all the issues till
the closure phase of the Testing
 STC will also provide a single point of contact from engagement to till Closure of
the Testing
 The Turn around time for review of all the Test ware documents will be 24 hrs. If
the turn around time is greater than 24 hrs, Date of delivery schedule will be
revised

4.6 TEST DATA

The required sample test data for Master (or) Parameter set up, transactions and Input
files data would be provided by the Salesboom Inc.

4.7 SUSPENSION AND RESUMPTION

4.7.1 SUSPENSION

The following are circumstances under which, STC ThirdEye will suspend the testing

 Encountering the showstopper at the application level (or) showstopper at the

module level which is critical for the functioning of the application
 On Transfer of the Wrong Soft base
 On Failure of Test Environment
 Any other circumstances (or) situations when the test team is conceived that the
testing can’t be continued.
 On the request from Sales boom Inc

4.7.2 RESUMPTION

 STC ThirdEye Test Manager will resume the suspended testing on resolving the
situation, which resulted in the suspension (or) on the specific request from client

4.8 EXIT CRITERIA

 All the defects reported during the test should have been resolved
 All the Planned Test cases should be executed and If there is any pending,
necessary reason should be provided
 On Preparation of final defect report
 On Preparation of test summary report

5. HIGH LEVEL DELIVERY SCHEDULE

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High level schedule for initiation, planning, Test ware Preparation, execution and Test
Closure will be delivered as an Annexure

Functional Testing

Phase Start Date End Date

KT 18/08/2008 28/08/2008

Planning 29/08/2008 30/09/2008

Execution 01/10/2008 23/10/2008

24/10/2008 28/10/2008
Closure

6. RESOURCES

6.1 PERSONAL
A detailed document will be submitted to client after discussion

7. ROLES AND RESPONSIBILITIES

Test Lead Roles and Responsibilities:

 Client coordination, escalation & reporting.

 Test planning, progress tracking and status reporting.
 Incident Reports review.
 Preparation of test exit Report.
 Review defect logs & test logs.
 Conduct defect review meetings.
 Publish defect reports.
 Preparation of Test Summary Report

Tester Roles and Responsibilities:

 Prepare Test Conditions and Test cases.

 Prepare Data Guidelines/Requirements.
 Prepare Test execution plan.
 Execute Test cases and record results.
 Prepare defect Logs and defect reporting

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8. RISKS CONTINGNECY AND MITIGATION PLAN

Risk Description Probability Impact Mitigation Plan

Delayed Review /feedback and High High Frequently follow-up with client,
sign-off from client Revise Schedule/Cost
Change in the Scope of the Medium High Revise schedule/cost for any
project rework.
Unclear and unfrozen High High Availability of a Business Team to
requirements provide faster resolution to all issues
raised.
Delay in issues resolution Medium Medium Wait till issues are solved.
Availability of resource to clarify on
the issues listed.

9. DEFECT MANAGEMENT

9.1 DEFECT LOGGING

 The defects raised by the testing team are made available to the development team
at the earliest.
 All the defects will be logged in defect management system with necessary screen
shot
 After Code fix only STC is responsible to either close the defect or reraise the
defect
 If the Sales boom Inc is unable to fix the defect, necessary reason should be given
to STC
 Sales boom Inc has the rights to defer the defect to next release with appropriate
reason

9.2 DEFECT REPORTING

 All the defects encountered during the test execution will be logged into the
defect management system.
 Defects will be categorized and reported based on the Severity, Priority and
Category
 Defect expected resolution Date and status of open defects will be discussed
during Daily/Weekly defect review meetings
 After discussion held with Sales boom Inc Either the below template (or) test
management tool will be used to report the defects.

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9.3 DEFECT CLASSIFICATION

STC ThirdEye will classify the defects based on Status, Severity and category

9.3.1DEFECTS CLASSIFICATION BY STATUS

Status Description
Raised/New All new defects logged in the defect report are assigned this status
Authorized Status assigned on customer acceptance or a raised defect and
continues to remain in “authorized” status till the defect resolution
is provided
Fixed This Status would be assigned by Development once fix is done to
the defect
Deferred This Status would be assigned when the customer decides to defer
the fix to the next release
Retest All the defects identified for retest based on developer
communication
Closed Defects closed after successful execution of the test case
Re-Raised This status is assigned if the defect persists after retest

9.3.2DEFECTS CLASSIFICATION BY SEVERITY

Severity Description
Severity1 These will be very serious defects that do not allow testing to
proceed further and should be rectified for the testing to continue
Severity2 These defects are serious from business/customer point of view
Severity3 User can decide whether these need to be fixing before transfer to
production
Severity4 Other defects that do not qualify as show stopper

9.3.3DEFECTS CLASSIFICATION BY CATEGORY

Category Name Description

Code Change A defect which necessitate change(s) to the application code and has
to be corrected by the development team
Document Change Functionalities present in the application, but missing (or) not
presented in the Business Requirements (or) other base line

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documents
Data Related Defects that arise due to incorrect/specific nature of data used for
testing
Parameter Setup Defect caused by incorrect Masters (or) Parameter Setup
User Maintenance Defect caused due to incorrect maintenance
Environment Defects specific to Test Environment
Tester Error Incorrect defect raised by Tester
Modify Cases Not accepted by customer as a defect, which results in modification
of the test ware
Duplicate A Defect which is duplicate of another defect requiring a single fix
New Requirement This arises when the specific requirement is not explicitly
mentioned in the BR/FS (or) any other base line documents-
Confirmation from Development
Discussion Item A defect which doesn’t fall logically into any of the other categories
listed needs further investigation/discussion for categorization

10. DELIVERABLES

Based on the discussion held with Salesboom Inc, STC will deliver the below listed
documents

 High level Test Conditions

 Test Cases
 Test Data
 Test Script
 Test Pass Logs
 Defect Logs
 Defect Report
 Traceability Matrix
 Test Summary Report

11. ABOUT STC THIRDEYE

STC ThirdEye Technology (India) Pvt Ltd, is India’s largest niche I.T services
organization providing independent End-to-End testing Services
We build and operate dedicated India-based testing centers for our customers with the
latest computing and data communication technologies, and deliver our services, with
high standards of security and confidentiality. Consistent qualities of deliverables under
compressed time schedules enable us to get repeat business.

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We help Fortune 500 ERP, BFSI, Healthcare, Gaming and Telecom solution providers
Working with STC ThirdEye-ERP testing specialists will:
• Allow you to better manage the ERP implementation
• Increase the quality and ROI of your ERP solution
• Increase end-user confidence
• Reduce the cost and duration of the implementation
• Result in re-usable regression tests for future upgrades and maintenance

We are ISO 9001:2000 certified organization. For more details, please visit us at

Visit us at www.stcthirdeye.com

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